Almost all the workers were being lazy and sitting and talking behind the counter. The only one I…read moresaw working was the poor girl running up and down taking out trash and cleaning the movie theatres by herself. The management needs to put more discipline into their workers and make everything more fair considering the name is "Fairchild". To the young girl, idk who she is but she has a red shirt, black long sleeve and has glasses. You worked hard and are a very hard worker.

Did not play movie just ads play the movie not ads waiting very long for nothing waiting 40 minutes…read moreof ads no movie

There's not much to say about this place but it's a good theater! There is a bunch of arcade…read moremachines right when you walk in, and the staff is very caring and treats you with kindness! Everytime I want to see a movie in theaters I come here! Best movie theater ever!

Great seats, great service. My favorite theater in town…read more Easy to purchase tickets.

One of the newer additions to the Fairchild Cinemas in the Tri-Cities and with it being closer than…read morethe one in Richland, we tend to go here. The seating is very comfortable with reclining chairs and swing-out tables to eat on. You can order a variety of food to eat during your movie which is nice! Being able to reserve your tickets online and then scan the QR code when you walk in makes movie going here super easy and convenient. Definitely recommend!

Liam was so incredible-- he offered the best customer service with a huge smile and warm…read morepersonality to go along with it. We really enjoyed our short interaction with him and he made several great movie recommendations as well. Thanks Liam!

Customer service was very nice! Made fresh popcorn and it was delicious…read more Good popcorn is a big part of the movie going experience to me. The soda machine is a favorite as well. Thanks AMC folks!

Worst 3d screens ever, my eyes are straining better should've slept at home…read more Super annoying screen Got a lot of headache not worth the money

We enjoyed the whole experience from the elegant piano playing and the introduction to the movie…read more It was an amazing night and we will definitely come back.

I have watched a movie at this theater and this is a wonderful small-town theater. It definitely…read moreisn't big by any means but the quality is just as good as bigger theaters. The screen is big enough and I was told that this theater has a super Dolby Atmos sound system (so you'll feel the floor rumbling lol!). In addition, the manager and individuals that work here are so friendly and willing to help you with any questions or concerns that you may have. If you are considering seeing a movie here, please do! I highly recommend this theater.

It is practically the only theater in the TC…read more You enter and are overloaded with glitz, noise, offers to buy unneeded junk. Popcorn overpriced. I never got a clear explanation about the club or whatever benefits fromt the ticket sellers.. they are young and not well trained in selling or answering questions.

This is one of your run of the mill, average, standard, blah, movie theaters. They generally show…read moreyour run of the mill, average, standard films. Would be nice if an independent/foreign movie could make it into their queue sometime.

I love this theater my dad rented out a room fi the movie " David " and we invited around 150…read morepeople this theater is also so nice about it and clean room clean theater and great service! It's so awesome definitely recommend going here!

Muy confortables los asientos la película muy bonita Avatar, los baños limpios, muy amable el…read morepersonal que trabaja ahi.

This is a great place to watch a movie. Owners are wonderful! Staff is great. Very clean, seats…read moreare very comfortable. Highly recommended.

Nice clean quiet and comfortable theatre. Not like those new cracker box phony. Plastic 6 or 8 or…read more? Plex. Very nice and homey to be able to go to the theatre in Ephrata. Reminds me of the big plush theatres we had in small towns in farm country of Iowa & Wisconsin. All of the staff are friendly and helpful and the price is right too!!​

Bought tickets online and drove all the way from Quincy from for a movie just for the staff to be…read morerude and lock door because they had sold out? Why not let people in for refunds. What's the point of online tickets if they don't even reserve your seats or place to watch the movie why not update your website to sold out?!? So simple to at least put a sign outside saying sold out not yelling at paying customers to leave. The only reason I got a refund is because another customer let me in or else I wouldn't have gotten my four tickets back!!! The manager was so incredibly rude yelling at everyone who just wanted a refund for the theaters bad planning

Old school theater but very clean and staff are super friendly. Definitely will be back!!!read more