It's an automated car wash what kind of stuff can you really say about it? But in this area being…read moreable to wash your car for nine dollars and have it be decent is actually a pretty good value. It's not one of those places where when you get done there's a big rack of vacuums and air hoses for you to finish the interior. But if you're just looking for a place to wash off the salt and give it a nice shine it does what you need.

Fast, easy, inexpensive. Perfect for the winter wash after each snow/road treatment storms.read more

I had an amazing experience at Flagship Car Wash. I chose the Deluxe exterior wash for $25, and it…read morewas absolutely worth it. They did a great job getting all the salt and snow off my car -- it looked noticeably cleaner and refreshed afterward. The process was quick and efficient, which I really appreciated, and the overall experience was smooth from start to finish. I'll definitely be coming back again.

Very disappointing experience. I paid $36 for a car wash on Saturday and honestly wish I had just…read moregotten the exterior wash. The interior was poorly done. The back seats were not vacuumed at all and there were crumbs still all over the front and between the seats. They did not remove the weather mats to clean underneath. There were several employees working on the car ahead of me, but for my car only one person barely blew out the dash and half wiped the windshield. She seemed more focused on watching others than working. Then two others quickly wiped the sides and left. The back was not wiped at all, the doors were still dripping, and the side mirrors still had water until I asked. I was here a few weeks ago and they did a decent job, but this visit was a complete disaster. Definitely not worth the price. Buyers beware.

Chas is amazing and does great work! Thank you for helping with the scratches I had on my car. The…read moremost reasonable price I've found.

Chas detailed my car interior at my workplace. The communication was clear and good. He was right…read moreon time in the morning and finished as expected. The car looks and smells great. I'd definitely use his service again.

We always get a solid car wash here! They suckered me into the monthly membership and while we…read moredon't use it enough, we do make it work for us. It's the best interior/exterior quick wash we have gotten in the area and I'm pleased with their work!

Absolutely the shadiest company that refuses to take responsibility for damaging my car! I've…read morecontacted the better business bureau to report the damage and they still haven't taken responsibility!

Kensington Auto Clean performed a phenomenal detail on my 2021 VW Tiguan. My daughter became car…read moresick and vomited and the car smelled horrible. They took their time to clean the vehicle inside and out. My wife and I fell in love with our vehicle which has a showroom shine. The cost of the work performed was a great value! Outstanding work and we will be returning!

We have taken several cars for fast, impeccable repairs (matching 5 year old, custom paint, no…read moreless!). Zero judgement on the things we've done to need their service, and we are always met with kindness. We've suggested them to family and friends, all of whom have been thrilled with their work. 5 stars all the way!

I have the pleasure of taking my truck to Flagship Carwash at 5020 Wisconsin Avenue in Washington ,…read moreDC . I have always been happy with the way they take care of my 1996 Classic Ford Bronco XLT . One day a lovely cashier by the name of Alma ( AlmazKassa) suggested I try one of their unlimited monthly car wash packages . I love it ! I have my car washed twice a week and the Bronco looks fabulous ! All for one flat fee per month . Thank you Alma , you are very hard to say no to . I am so happy I listened to you !!! thank you !!!! Nina Black Reid

Highway ROBBERY I payed for the $50 "ultimate" car wash and…read morethey literally robbed me. They MAYBE hosed down the outside of my car. I paid for the interior to be cleaned and there is still dirt everywhere. I genuinely wasted all of my money on this. Also the dude started yelling at me but i couldn't understand what he was saying. Would rather get my car washed in GAZA!!!

I wish I had read these reviews before signing up for their monthly unlimited plan. I go because…read moreit's convenient and they have locations near work and home. I try to go as often as possible to get my money's worth, but it's a commitment. I just went this morning to their Kensington location -- overall, unimpressive (again). I've been to both the Kensington location and the one on Rt. 7 in VA. Both have very weak dryers. I always have to hand dry, if I have time, but that adds another hour if I include vacuuming. Otherwise, water spots on windows and chrome accents are a given. Some of the staff are nice enough, but they literally don't have any contact with customers unless you're signing up for a monthly plan or have difficulty getting the gate open. I did have one experience where I had to go to the bathroom really badly. The attendant at the gate said to go in the building. A woman stopped me and said restrooms are for employees only. I pointed out that her coworker had just said I could use it, and that I needed to go very badly. She still refused and hardly seemed sorry. There were no other businesses nearby I could use (mostly car body shops and industrial offices). I told her that if she did not make an exception this one time, I'd have to urinate in my pants or on the side of the building. She just shrugged, and I just watered their shrubs. It was a little demeaning but not as bad as urinating myself. One other negative experience with their staff, this time at the Rt. 7 location, occurred when the attendant yelled at me from across the parking lot to move out of the vacuumed parking space to dry my car. I told him I wanted to dry my car before vacuuming because I didn't want water spots, but that I'd be using the vacuums soon. I added that I wouldn't have to if their dryers worked properly to begin with. He instructed me to park in the spots without vacuums. My question is, if the vacuums are in such high demand, why not install vacuums in the spaces that don't have them. I also would have been more receptive to move if he had come over politely and explained that there was high volume and would appreciate it if I would move my car as soon as possible; or better yet, helped me dry my car so I'd finish faster and then vacuum. All of this would be tolerable if the wash was at least top notch, but it's far from it. The bottom of my doors are always left dirty, and I drive a high SUV, so it's not like the wash cloths on those rotators and water jets can't reach those areas. Overall, there just isn't anything special about this chain, albeit I've only been to two separate locations. Some of their competitors have compressed air that you can use to blow debris from tight places where the vacuum can't reach, like cup holder crevices, air vents, under the hood leaves, etc.; and some even offer reusable drying clothes. I guess if bathrooms are too much to ask for, these other "perks" are a bridge too far. I will be moving to VA soon and my experience has not inspired loyalty. I plan to cancel my membership soon thereafter -- there are just too many better places to have to put up with staff attitude, lack of basic customer services, and mediocre washings. Also, I'm even less tolerant of businesses that ignore customer complaints on social media, as this one appears to be doing with many customers on here.

Purchased yearly plan $238.00. Location of business was quite convenient…read more Was told I could pause service if I was traveling or on vacation. Purchased plan in March 2025. TODAY I requested a 1 month pause in service..............I was told by Devin, "YEARLY PLANS" cannot be paused. HUH?? Oh well they are NOT THE ONLY GAME IN TOWN. The service was very good. Vacuum area is wonderful, however lying to customers has never been a method to increase business. Be careful......................Make sure you understand

Had a fantastic experience. The team was welcoming from the moment I arrived. The service was…read moreincredibly quick, taking exactly the 45 minutes they advertise. It's super convenient and easy to access, located right on the first floor of the Westfield garage. ​Most importantly, my car was left sparkling clean. It was a great bang for the buck! A special shout-out to Gabriella, whose superb work on the ex/interior made my car feel brand new.

2.5 hours for a TOTAL detail $300. Inside, outside and engine compartment. They did a great job…read moreand it was easy to kill the time at the mall. They close at 6 so make sure you are back.