This is the type of store that really adds something intangible to a town. Andrew is not only…read morehelpful, but is personable and can talk about any genre of books, it seems. I've been going here since they first opened, and my son has graduated from playing with the toys in the fully stocked and very convenient "kids area", to looking at chapter books while I browse the rare and obscure selections from social sciences, geography, history, you name it. I'd be remiss if I didn't mention the amazing artwork and cool gifts and games for sale as well. A lot of the art is locally made. It's a funky store, and absolute opposite of Amazon. Go here.

A huge selection of books adult and children, jewelry, puzzles and music. Great value and awesome…read moreservice by owner, Adam. You can donate a few boxes of books and get a store credit!

Great selection of books, although I could not find about 5 titles on my list. Friendly staff. Nice…read moreselection of local subjects (Thoreau, Emerson, etc). I had a lovely time browsing and found some real gems. They have a few tables stocked with recommended titles, I always like that sort of thing. Walked away with a large pile to add to my bedside table!

We are long time Concord customers who asked them to re-issue a holiday gift certificate. The gift…read morecertificate never arrived in the mail and when we asked the store to cancel and re-issue it, store management said they would not do that. Considering that we often shopped there once a week, this is very poor customer service. The store seems understaffed and their service has deteriorated.

More Than Words is a nonprofit bookstore that sells new and used books while supporting young…read morepeople ages 16-24 who are system-involved, including youth from foster care, court-involved backgrounds, housing insecurity, and more. The young people help run the store, learn job skills, and work toward personal and career goals--and it truly shows in the care and pride behind the space. The shop itself is small but mighty. I walked out with four excellent-condition used books (three of which had already been on my TBR list) and somehow also added two cookbooks because... no regrets. Everything was very affordable, and it felt good knowing my purchase was directly supporting youth in the local community. If you're near one of their locations (I believe there's another in the Boston area), I highly recommend stopping in or checking out their online storefront. Great books, great prices, and an even greater mission--absolutely worth supporting.

Great place to shop and support your community. I live that there are brand new housewares at…read morefraction the cost of retail. One can feel good in shopping and supporting a worthwhile cause.

Such an awesome bookstore...love the selection of both more current and true antiquarian books…read more The more time I spend in here, the more I'm going to find without which I can't live. The store owner is also fabulous and welcoming. Would give it more stars if I could!

I love this bookstore. I can't believe we've lived in this area for so long and hadn't gone in. The…read morewoman working was LOVELY! She was very very knowledgable and navigated the store like a champ. The amount of rare and antique books is really fun to look through! My husband bought a few rare copies of Steven King's IT and The Stand. They also buy back books - but you have to make an appointment on Thursdays. I can't wait to go back.

They moved to downtown Maynard. They always have a good read. They will search for a title you…read morecan't find. I love it that they support a book business with video rental.

Lots of parking and the store was organized and clean, so why only the 3 stars? I pre-ordered a…read morebook several months ago that arrived with a stain on the front cover, rather than risk them shipping another I decided to go to the store (30 minute drive) to do the exchange. After roaming around the store, I finally found the book (upstairs) and the restrooms (downstairs) - did I miss the store directory somewhere??? - and headed to the line. It was just before noon on a weekday and only one person was working at the register. I was 6th in line and 3 of the people ahead of me had complicated transactions involving B&N membership, what tote bag to pick out, etc...... FINALLY another employee came to the register (no one called for her, she just happened to be walking by) as I was the next in line, my exchange involved no paperwork and took about 15 seconds. During peak times, a second employee really needs to stay close and help out!!!

Huge selection at this location and an adjoining large coffee shop made for a perfect pit stop…read moreduring a long drive. Was a bit chilly inside and I was hoping for a better selection of discounted books but found a really special soup cookbook so I left pleased.

Huge store with all types of used and new books. I only had time to look in the children's section…read morewhich was huge and decently organized by categories such as (sensory/cause and effect, holidays, popular authors, language, potty training, family). You could spend a good chunk of time browsing through the bins and shelves. It is great that they have a train table in the kids area so they kids can play while you browse the books. I was searching for Lunar New Year books, but couldn't find any. They had a bin for the big holidays like Christmas, Halloween, Easter and a general holiday bin for smaller holidays. The employees were nice and can system search by author/title, but they couldn't do a search by general topic/genre.

The Used Book Superstore in Burlington is my personal money pit -- and honestly, I'm fine with it…read more I've never managed to leave with fewer than ten books, and at this point, I don't even pretend I will. The selection feels endless. Every genre, every niche, and then, just when you think you've seen it all, there's a wall of Blu-rays, DVDs, video games, board games, and random bits of memorabilia you didn't know you wanted until they're already in your basket. The prices are almost insulting to other stores. Seriously, I've paid more for a cup of coffee than I have for some of the books here. You'd almost feel guilty... except you don't, because you're too busy carrying out a stack taller than your torso. The staff is excellent -- actually helpful, not the fake "let me know if you need anything" kind. They've tracked down what I came in looking for, and then somehow convinced me to walk out with three more titles I didn't even know existed. My shelves at home are groaning under the weight of their recommendations, but sure, suggest me another series. Why not. I've been a regular for about a year now, and as long as I live in Massachusetts, this will be one of the few places I actually look forward to throwing money at. You never know what you'll find here, which is exactly why I keep coming back.

Great place. People are very helpful and there is a wide variety of materials to chose from.read more

Many book selections and friendly staff. Willing to help and help source anything you're looking…read morefor. This trip was for a children's book, ended up with a bath book that they had a few options. They were doing an event with a local brewery in Melrose which I thought was a cool collab. First time here I unfortunately couldn't find what I was looking for and parking is tricky in this area. But supporting local feels good.

Small but mighty! Loved the ambience and selection of collectibles. Great customer service.read more

Made another stop into Barrow Bookstore, one of my favorite bookstores of all time today. Whenever…read moreI stop by Concord, I drop in. As usual, I found an outstanding selection of amazing books at great prices. Where else can you find beautiful hardcover books on the fall of Constantinople, Napoleon, and Led Zeppelin, accompanied by peaceful music, courteous staff, and a beautiful day? It's a pleasure shopping at this place. Kudos.