I'm not usually one to leave a review but I was actually moved this morning during my return…read moreprocess. The process is the usual- the employee will come scan the car, do their walk around and just tell you the receipt will be in your email. But this morning, Destiny at the Las Vegas terminal made sure our experience was good, if we had any issues & really just made it feel like our business was appreciated. I hope she knows, my morning wasn't the best- but her 2min conversation with her really made my day! Thank you, Destiny & Alamo.

Just like on some of my other recent trips, I continued to use Alamo as my default rental car…read morecompany. This time my experience was still solid, but it was not as good as my experiences with Alamo at other airport locations. [Process]: Visitors must take a shuttle bus to get to the rental car center. The Rental Car Shuttle stop is located outside Doors 10 and 11 for Terminal 1 and Door 51 for Terminal 3. There was a 15-minute wait for the shuttle bus and another 10-minute drive to the rental car center, so visitors should plan for additional time when renting a car at Harry Reid International Airport. [Price]: $210 for 3 days for a midsize car. [Pickup]: Alamo offers accelerated online check-in. I was able to utilize it, skip the Alamo counter at the rental car center entirely, and go straight to the car at the pickup area. After I picked a Toyota Corolla, I simply gave my credit card and driver's license at the exit booth and encountered no issues. [Return]: The return was easy peasy and it didn't take long for one of the staff members to check my car out. [Conclusion]: I would definitely continue with Alamo for my future rental car needs if I ever come back to Harry Reid International Airport again.

Large space, it's a bit off of the standard airport layout, so you have to take a shuttle here…read more(outside wait is hot in the summer). Most people not driving so the lines were actually short if any at all. Seats inside to wait at as well for the fam if you're doing your check-in. 24-7 service here, so that's nice. Straightforward. Allt he major carriers here, Enterprise, Alamo, Hertz, Payless, etc. Just give yourself some time to get from here back to the airport - it's probably 20min depending on the shuttle bus driver and they do wait for a bit to fill the shuttle.

Expect a very long line!!…read more So why do I rent a car in Las Vegas? When traveling with a nonagenarian it is so much easier to have a car. As a bonus, love checking out places off the strip like Zaytoon, Hash House A Go Go, and the Neon Museum. Red Rock Canyon and Hoover Dam are great day trips made much easier with a car. The car rental process is never easy in Vegas, though. Take the shuttle and then wait, wait, wait. We've been given a car that was rented to someone else (and had to return for another car) or been told that what we rented is sold out, do we want an upgrade for an additional cost? No, thanks. Still, being able to drive, makes it much easier. So we wait, then head off the strip to grab lunch, stop by a grocery store to pick up bottles of water and Gatorade and then head to our on the strip hotel to park. Lotus of Siam for Crispy Duck Panang, anyone?? (Thanks to Houston's CM Jando for the great Vegas recommendations.)

Highly recommend! Jakob made my rental process so easy for me costumer service at its best ! Thank…read moreyou again The rental was awesome as well everything was great

Hands down one of the best rental experiences I've had in Vegas! Envy Go Rentals made everything…read moresuper easy -- quick pickup, clean cars, and zero hassle. You can tell they actually care about their customers, not just running a business. The car I got was in great shape and made my trip way smoother. It's always nice supporting someone local who treats people right. If you need a rental in Vegas, definitely hit them up -- you won't regret it!

I heard horror stories, but when I got to the place, I was pleasantly surprised. No crowd, no…read moredrama. The place wasn't immaculate clean, the car wasn't brand new. But I probably saved $300 over any other car rental for four days. My only issue is the gasoline. Normally they tell you to bring back the car with a full tank. I was asked if I would return it with a half a tank or empty. I said I would return it full. They said no, half a tank or empty. Apparently those are the only options. They were bragging how they are $.20 less than in town, but unless you bring it back at exactly half a tank or on fumes, you will pay too much. Only need 1 gallon for your rental? Still paying for half a tank. Absolutely ridiculous. Maybe it was a hard sale tactic because the sales person gets a commission, but I would really like the option to return with a full tank like normal. Other than that, pretty good.

Expedia may look like it has the lowest prices, but be careful. The advertised price often doesn't…read moreinclude all the extra costs. By the time you add baggage fees, seat selection, taxes, hotel resort fees, or rental car extras, the total can be much higher than expected. For example, Frontier Airlines may charge around $95 for a carry-on bag depending on when and how you pay for it. That fee isn't always obvious when you're first comparing prices, so what seems like a cheap flight can quickly become much more expensive. Before booking, always check the total cost--including baggage fees, cancellation policies, and any extra charges--and compare it with booking directly through the airline, hotel, or car rental company. Sometimes the "deal" isn't really a deal once all the fees are added.

Was in Vegas for a short trip. Decided to book off the airport to save on some fees…read more Had a full size car reserved and confirmed via email. When I got there, only give two options for 2 SUVs which were pretty beat up. I asked for other options since there were other cars in the lot, but not given any support. Car worked ok...was a bit shakey, but still annoyed I didn't get what I booked for.

I can't tell you how quick and efficient and simple this location made for me to be able to rent…read morethis car. I highly suggest anybody needing a rental was coming into town to travel to the horizon Ridge location.

I rented June 4, 2024, to go to California. As I was supposed to return from California, the car…read morewouldn't unlock, and it showed that the key fab was not detected. After my own search, it said to get the key reprogrammed and change the battery. I changed the battery but of course only a locksmith could reprogram it as the car was still unable to lock. I paid my own money for the locksmith to be able to still come home to Las Vegas. When I called the company upon business opening, the gentleman at the front desk said that I would get my deposit back as discussed and reimbursed for the locksmith service. Once I got back to town and returned the vehicle, I got my deposit back but then I had to "contact the manager" to get the money reimbursed. I showed receipts and all, and after persistently contacting them regarding the reimbursement, I then sent an email to their office. Still with no resolution, I contacted the rental company AGAIN, all to be told that they could not reimburse more than $120. Communication is terrible, the staff are not professional! None of that information was stated in the contract, however, I still purchased the liability insurance. As of August 19, 2024, I have not received a dime of the reimbursement. The next step is to take the matter to small claims court!

From the owner: Cash Car Rental is your go-to solution for hassle-free car rentals in Las Vegas. Whether you're a…read morelocal or a visitor, we've designed our rental process to be as simple and straightforward as possible, ensuring that everyone has access to reliable transportation without the barriers imposed by traditional rental companies. With a focus on cash payments, no credit card requirements, and no credit checks, Snap Auto is breaking down the barriers to car rentals for those who may have struggled to rent elsewhere. We believe in providing flexible, affordable solutions for individuals who need a car without the added complications. Why Choose Cash Car Rental? No Credit Checks, No Credit Card Needed At Cash Car Auto, we understand that traditional rental companies often require extensive credit checks and credit card payments, leaving many people unable to access a vehicle. We've eliminated these obstacles by offering rentals without any credit checks or the need for a credit card. Pay with cash, and you're good to go. Flexible Rental Options Whether you need a car for a day, a week, or longer, we've got flexible plans to suit your needs. Our rentals are designed to adapt to your schedule, whether you're running errands, heading out on a road trip, or just need a reliable ride around town. Low Cash Deposits Cash Car Rental offers the lowest cash deposits in the Las Vegas area, making it even easier to drive away in the car you need...

This time to our 9th Island I decided to try Sixt rental car . I normally book through Budget…read morealthough for the same price of a full size car with Budget I can get a luxury SUV @ Sixt. Customer service agent Keti was the bomb she's actually from Hawaii too. She provided excellent service she advised me that the original credit card I used the expiration date expired so she need to re-charge my same card then refund me. She figured all that out while trying to process my contract . My credit card wasn't processing my contract since the expiration date didn't match . That's called experience in the car industry most agent will say sorry I'm not sure what goin on ! Then I will be probably renting a car somewhere else . So instead of my BMW X5 reservation Keti gave me a free upgrade to X7 model . It was very nice and smooth riding . It's a 3 row SUV fits 7 people although it was only 2 of us my buddy and I . Next time I would definitely check out SIXT rental car prices first before their competitors. Sixt is also located in the rental car center with all the other rental car companies . I would highly recommend Sixt rental car they have mostly European cars along with some Toyota and sporty cars .

Excellent customer service and car (Volkswagen) was in very good condition and comfortable diving…read morefrom Vegas to Grand Canyon and back to Vegas. Overall very good experience.

Ive gotten rentals from Ace before, and everyone at the counter is usually always very helpful and…read morefriendly! This visit in particular was a great experience, Ms. Nelle at the counter was very welcoming and immediately assisted me with the pick up of my rental. Answering all my questions and providing all details I needed to know. Upon exiting the lot, Ms Leticia, met me with a smile and a warm greeting. I say this because in previous experiences, not all attendants in that postion have been friendly or even acknowledge me ( the renter in the car).. just start taking pictures/video of car. Definitely had to let her know I appreciated that! So that was a nice closing to this pick up experience and makes me feel ACE and these two ladies prioritize great customer service.

Leticia was very pleasant, great customer service, beautiful smile and gave the best…read morerecommendations for places for us to enjoy as 1timers here!

I want to give a big thank you to Andrew, one of the managers at National Car Rental in Las Vegas,…read morefor his outstanding help and support. Every time I travel, I try to use the Emerald Club, and this time Andrew made the experience even better. The Emerald Club is already incredibly convenient. You simply pick the car you want and you're in and out, but today Andrew went above and beyond to ensure everything runs smoothly. His professionalism, efficiency, and willingness to help really stand out. It's rare to come across someone who genuinely cares about customer experience, and Andrew definitely delivers. Because of service like this, I'll continue choosing National Car Rental every time I'm in Las Vegas. Highly recommended.

There is no doubt in my mind that National Car Rental is far and away the best option in the Harry…read moreRed Rental Car Center. Leave it to the rest of the other companies to endure the lines with a side of shoddy service, two things I've never seen with National. They have some of the best staff that I've encountered and the best fleet of cars in their inventory. The only caveat? It's likely more expensive to rent from here, at least from a retail standpoint. The way to get around this is to become part of their loyalty program, which offers steep discounts and the self-selection of cars from the Executive aisle saves time and money in the long run. The staff is extremely helpful. They've pointed me to cars that fit my needs from cargo vans for hauling to brand new cars that barely had any mileage on it. The latter applied for my recent trip, for which I'm extremely grateful. The process was easy to rent and the return was no hassle and painless. I've rented National in many airports, but dare I say this is one of the best locations I've encountered over the years. I'm already looking forward to my next rental when I'm back in Vegas again, which will most certainly be sooner than later.

While I was waiting for my flight in Seattle, I checked my Budget rental and found that it showed…read moreas an invalid fare in red letters. I checked Hertz, they were sold out. Taking no chances, I booked the same car via the Budget app, but the $215.98 rental ballooned to $395.90. I canceled my Costco rental and hoped for the best. Upon arrival in Vegas, I caught the bus to the rental center and headed to the parking lot to get my car. I am a Fastbreak member so my name should have been on the board. Uh, it wasn't. Perhaps it was because I reserved the car just 3 hours prior. Anyway, I went to the Fastbreak booth and was on my way in 10 minutes. Returning the car was friction-free ... It took less than a minute before I was on my way to get on a shuttle bus. My experience with Budget was flawless. I try to find out what happened with my rental via Costco Travel.

At the time of this review, the Budget located at Harry Reid international airport has an overall…read morerating of only 1.5 stars. After my experience, I can understand why. My experience with this particular Las Vegas location was completely different from my experiences with Budget locations in Denver and Seattle, which were both excellent. I prebooked and prepaid for my rental online. I ended up being one day late picking up the vehicle because I had to push my flight back. I tried calling the location to let them know, but after being on hold for 15 minutes, I had to hang up. I understood that I might potentially have to pay for the additional day. When I arrived, the woman behind the counter was extremely rude and repeatedly tried to upsell me. She used what I felt were scare tactics to convince me to buy additional insurance. She then told me there were no comparable "upgraded" vehicles that I had already paid for and that I would have to pay more for a vehicle that was not an upgrade. I pulled out my phone and checked Budget's website myself. There were numerous upgraded vehicles available. When I pointed this out and reminded her that I had already prepaid for my rental, her attitude became increasingly hostile. She told me that even though I had prepaid, they would rent the vehicle to someone else if I didn't pick it up on time. She again tried to get me to pay more for another vehicle. She also told me that I was "lucky that they were going to do anything for me." When I refused, she attempted to cancel my reservation four or five times and became increasingly authoritative and confrontational. I was extremely disappointed by the way I was treated. Eventually, she agreed to honor my reservation and gave me a vehicle. Ironically, after dealing with her for almost an hour, I walked into the lot and saw plenty of clean, newer vehicles of similar value sitting there. The vehicle I was given was dirty and had clearly not been cleaned after the previous rental. There was a wrapper on the floor in the back seat, and the exterior was covered in dirt and water spots. The vehicle also had numerous scratches and dents. I documented the condition of the car when I received it. By this point, I had already spent more than an hour dealing with this situation after traveling for many hours, so I decided to take the vehicle rather than spend even more time arguing at the counter. I subsequently called Budget's 800 number and explained what happened. The representative I spoke with was helpful and acknowledged my concerns. I was told that Budget would reimburse me for one full day of the rental because of the situation. I was specifically told that the refund would take 7-14 business days. It has now been more than 21 days, and I still have not received the refund that Budget promised. To be clear, I have had good experiences with other Budget locations, including Denver and Seattle. My problem is with this particular Las Vegas location and the way this transaction was handled. Between the aggressive upselling, the refusal to initially honor a prepaid reservation, the condition of the vehicle, the way I was treated at the counter, and the failure to issue a promised refund within the stated timeframe, this was one of the worst rental-car experiences I've had. I strongly recommend using another rental company when renting in Las Vegas.