If you've never cruised around in a self-driving car, you're in for a treat. Prior to Zoox, I've taken quite a few rides in Waymo (by Google). During a trip to Vegas, I knew Zoox had to happen. Especially because it looks like a toaster on wheels. Zoox (by Amazon) is pretty new to Vegas. What that means is that it can't pick you up and take you anywhere. It's range is limited. Which does add some complications, but when I rode in one, there was a special promotion for a free ride. That definitely helps! Make sure to play around with the app and figure out the radius so you can plan accordingly. Given that Zoox is new, the wait time was more than you'd expect from an Uber. It was worth it though! Once the mini toaster appeared, I was excited. The doors opened and we made our way in. Here's part of what makes it a cool experience. Rather than sitting the way you would in a regular car, there is room for four people, with two on each side, facing each other. In the same way you would on a train, for example. That makes it convenient if you're hanging out with a group of friends. You always have large glass windows on each side which makes for a picturesque drive. Plus the ability to control the music and no need to talk to the driver. If you've never been in a self driving car, I get the hesitation. I felt the same way my first time. But, once you get in, five minutes in, you'll get over it. It was a comfortable ride with no hiccups. One of the highlights of my Vegas trip. And that's saying a lot given the entertainment options you have in Sin City. read more

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You download the zoox app. There is only zoox in San Francisco and Las Vegas. Just put your credit card info and thats pretty much it to use the app. Whatever casino or hotel or place youre at, they'll have a typical spot for zoox. I stayed at the mgm grand and the zoox location was underground. You use your app for the pick up location and you enter a drop off location. When your zoox gets to you, you can click on your app to have it open the door. You can get it after you open the door and it doesn't start leaving until everyone has their seat belt on. I loved the ride as you didnt need to talk to anyone and it was non stressful. The ride from mgm grand all the way to the zoox drop off at the Wynn hotel was 18$. After that my husband and I had to walk the rest of the way to the sphere. Sadly, in order to get a zoox back to my hotel, it would have cost me 42$. This is real price gouging. This could be bc the Wizard of Oz show just ended. We ended up taking a cab back for 19$. Id use this service again if they were more clear about pick up and drop off locations. read more

Zoox - Taxis Near Me

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This could have been epic, but I found the service a little less than reliable. I don't know if they are short on vehicles. Or are just that busy, but I was shocked at the frequency a taxi wasn't available and the length of time it took for the cabs to arrive. We took the taxi 5 times during our stay and only once were we able to request a taxi without being told, try later. That said, 4 of the 5 times we requested a ride, the wait was 45 minutes. On one occasion, the wait was about 12 minutes. I've never done Waymo, so I can't compare, but these carriages, hold up to 4, you can secure baby seats as well as control the climate and in carriage audio. The ride itself was fun, but I do have some knocks. Limited stops. Sure, the strip is about 3.5 miles in length, but there were only about 7 stop locations and a huge gap in the center of the strip. Places were not well marked we spent 10 minutes trying to find the location at the Bellagio and came close to losing our ride as they only wait 2 minutes. The last issue probably can't be helped, but I found it irritating. People taking too long to get in or out of their taxi. People posing for group and individual photos. You are adding minutes to a ride that should be over and if a taxi can make 6 stops an hour, these delays could be shaving 25 stops per carriage daily off of productivity. Zoox has my notes and I'd assume future state is pickup and delivery anywhere in the strip/airport area, but currently, stops are limited. Overall, I'd probably give 2 stars for our experience, but I'll give them another 2 stars for the beta period being free. I think what will really kick start these guys is airport access. And the ability to schedule your ride time. I'd keep it strict, if you haven't accessed the vehicle in 3 minutes of arrival, you lose your ride and if you miss your ride, you are either charged a penalty, or you are unable to use the service for 48 hours. We had a small issue, we caught the car a second time at the Bellagio, the spot is covered and underground, when the taxi arrived the gps showed me a distance from the vehicle and it kept bouncing around. Because of this I couldn't access the taxi, I ended up banging on the door with phone in hand and finally the ap triggered, but after an hour wait and 110 in the shade, I was not going to be pleased losing that ride. read more

What an AMAZING experience!!! ZOOX is a robotaxi service .. no driver .. which will take you to certain locations in Las Vegas. You need to book the service in advance and it is free (for now). Air conditioned, spotless interior and exterior .. music channels to select from while you ride. If a problem occurs (we tried to open the door at our stop) .. someone came on the interior intercom to tell us to wait just a moment.) It's great that someone actually knows where our little ZOOX was! Seats 4 people. Amazing experience. read more

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I tried Zoox out here in Las Vegas and didn't really know what to expect, but it ended up being a really awesome experience. Thanks sis. You do have to download the app first, but it's super simple and easy to use. And honestly, if you've used Uber or Lyft, it'll feel very familiar. Booking was quick and the whole process was super easy. The ride itself is smooth and way more comfortable than I expected. Acceleration is actually pretty quick too, but still feels controlled. Honestly, the best part is just sitting back and taking it all in. No driver, just cruising around Vegas... kinda wild in my view. And the fact that it's free right now, makes it a no-brainer to try. I highly recommend when visiting Vegas. Overall, just a fun experience and something totally different. I'd definitely invest in this new technology as the future is here. All aboard. read more

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First, know that you MUST have the app on your phone or you're going nowhere. You will need to enter information about yourself and add payment method. like you do when you sign up for any ride share app. Then you request a genuine ride. I took the Zook from Resorts World to NY NY Hotel and Casino as it is their longest route. You can follow the time until your Zoox arrives by looking at the app. Since there are several, you are shown the license plate number on your app. When the Zoox arrived, you open the doors with your app. After being seated, if necessary, there will be an announcement that all seat belts had to be fastened before going anywhere. Then off you go. Like smart locals, the units use back streets. They do not go on the Strip. I went Sammy Davis Jr. Drive, then a left at Frank Sinatra, and finally, a left into the T-Mobile Arena area and past the Toshiba Plaza. Since I requested my first ride at 11 AM, the time they start operating daily, there was a longer wait than when the units were out and making pick ups and drop offs. It is interesting to see how well they can navigate traffic especially busy at NY NY's porte-cochère. After a Starbucks in NY NY, I went outside and requested a unit to go back to Resorts World. I would recommewnd if you are going to try this out, too, that you start from RW. There is a booth there and two workers, one a lovely, very helpful young lady! Currently, there is no charge during this opening phase. Las Vegas, you always set my soul on fire! Remember--GET the app! read more

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My wife and I have seen the cars driving around Vegas. She liked the cartoonish looks of the car and was very interested in riding it. After doing a little research, I found out it was free. I downloaded the app hoping that we would try it from the Bellagio, the hotel we were staying at. Every time I opened the app, I would get the message "It's busy, but we'll get you a ride soon". I realized that if I ever did get a ride, I may never get a ride back with them being so busy. So I gave up until I visited Resorts World. Resorts World was their main hub or station. They had a kiosk with several employees working. They told me that you have to keep the app open when you get the busy message and eventually your app would be matched up with a ride. The employees were able to set my wife and I up on a round trip tour leaving Resorts World to the Strip and back. We had to wait about 30 minutes for the Zoox to get to the Resorts World Station. The ride was about 30 minutes. As soon as you get in, the Zoox car welcomes you by name on the touchpad screen. The touchpad allows you to control the climate and allows you to choose your music. The ride was smooth. It was a good introduction to autonomous vehicles. I don't like waiting and all the planning it takes. I don't like it that the app showed that it was busy most of the time I tried to open it. As an experiment, it took almost 40 minutes at night for me to be matched up to a car. This was on a Monday night. It would be very difficult on weekends. I don't like the feeling that if I were to catch a ride that I might have trouble getting back to where I wanted to go, unless I had options of taking other forms of transportation. I like the freedom of driving myself whenever I want, not on someone else's schedule. It was a fun ride on the strip and I was glad that the employee was able to program it to go round trip. I'm glad that the friendly and helpful employees were able to get on their tablet to arrange the ride for me. The employees and the ride itself were 5 stars. The difficulty in using the app, not being in control and needing to depend on others is 1 star. I'll round it up to 3 stars. read more

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UM YES! I finally was able to take a Zoox ride as they have opened up the entire Vegas district (no longer just point to point) and had a ball. The app often says "try again later" as I think demand is higher than the supply of zoox. I love that you can play your own music, sit back and relax, and I found all 5 of my rides comfortable, smooth, and felt safe. It's very smooth and feels like a party every ride. I didn't want it to end. I did pick-ups and drops at MGM Grand in the main Uber pick up area, Aria, and Mandalay Bay - all without any issues. The app experience is almost identical to Uber and I found it very easy to get into my first ride. read more

Zoox - Taxis Near Me

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When my friend suggested riding in a "self-driving toaster", I thought he was kidding. Once I realized that he was serious, I became intrigued. I've never ridden in an autonomous vehicle and figured Vegas would be a perfect place to try it out. Zoox is a subsidiary of Amazon. They describe their vehicles as robo taxis. In order to ride, you have to download the app. Rides are currently free as they are still in the testing phase. We waited about 20 minutes for the Zoox to pick us up. Unlike a typical taxi, they only have a few designated pick up/drop off spots around the Strip. We opted to get picked up at Nordstrom (Fashion Show Mall), and dropped off at Top Golf. Once we were dropped off, we had about a 15 minute walk to our destination. In addition to the limited stops, they do not currently offer rides 24/7. At the time of our ride (February 2026), we were able to request a ride until 1 am. The vehicle seats 4. Each seat has a touch screen where you can control the temperature and music. The screen shows you how long you have before you arrive at the destination. I didn't realize it, but there's a wireless charging pad near the cupholders. The car had a cool ambiance. Since we rode at night, the interior had a starry night feel. There are two mini moon roofs that literally look like a toaster. The seats were comfortable enough for a short ride. Each seat has seat belts and the vehicles does have airbags. I felt pretty safe during the ride. Zoox is currently operating in Las Vegas and they're about to roll out in San Francisco. The website mentions that they will be bringing their vehicles to Austin and Miami too (not sure when). It was nice to not have to make small talk with a driver. Though it's currently limited, it's a unique option if you're on the Strip. It was a fun and interesting experience and I would ride one again (especially while they're still free). read more

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Zoox is currently free to use during its testing phase--all you have to do is download the app. Service is limited to specific pickup and drop-off locations, and each vehicle accommodates up to four passengers. We were picked up at the Wynn Casino and dropped off at New York-New York. I was impressed by how smooth the ride felt and how easily the vehicle handled tight spaces. Getting in and out of the vehicle was easy as well. You can also control the AC and music through a touchscreen inside. The experience was really fun overall. That said, there's high demand, so it can take some time to book a ride and get picked up. I also wish the ventilation were better, since odors from previous passengers can linger. Still, it's a great experience overall. read more

I had an amazing experience with Zoox! Just download the app and when you're in Vegas and need a ride to certain spots that Zoox can take you.. it's so fun to ride! Smooth and comfortable! I took the ride from Wynn hotel to New York New York .. free no charge .. they picked us up and dropped us off right at the front of New York New York! Such a fun ride! Loved it! A must try! read more

WHAT IS ZOOX AND WHY DID I TRY IT? Zoox operates in limited locations and is one of Amazon's fully driverless vehicle initiatives in Las Vegas. I booked the ride primarily for the experience and, secondarily, because I have teenagers who think this technology is fascinating. HOW DOES ZOOX WORK? You download the Zoox app, schedule your ride, and add a credit card. During this early phase, rides were free, even though a card was required. Ride wait time can last up to 45 minutes, but service is limited to about five Las Vegas hotels. I stayed at the New York-New York. Be aware that pickup locations are at the front of hotels, not always where Uber picks up, even if the drop-off location looks similar. Everything runs through the app, which worked smoothly and provided arrival updates and a live travel map. The app worked great. HOW SAFE AND COMFORTABLE DID THE RIDE FEEL? From a safety and comfort perspective, I had mixed feelings. I'm a Class B driver so a driverless car is not more safe than having class B driving experience. During the ride, another vehicle came close to sideswiping us. Zoox did move out of the way, but not as quickly as I would have expected. I could not tell whether the delay was due to sensor interpretation, or system decision-making, or whoever is controlling it at the "secretive station". As a passenger, the hesitation increased my anxiety. The situation resolved safely, but it did not inspire confidence. WHAT WERE THE BIGGEST SAFETY CONCERNS? One critical concern for me is that the vehicle does not have a horn. As a Class B driver, I consider a horn a fundamental safety tool. It is often the fastest way to communicate with other drivers and prevent near-miss situations. The absence of a horn alone would make me cautious about riding again, and it is the primary reason I would not support widespread adoption at this stage, unless you have stock. HOW DID IT FEEL AS A PASSENGER OVERALL? The ride was smooth, seating spacious. While it was a short trip (2 miles) my anxiety was manageable, I would not choose this option for longer distances. The experience felt more like a controlled experiment than everyday transportation. WHAT FEATURES STOOD OUT IN A POSITIVE WAY? *Fully driverless design with no steering wheel or pedals, which is striking to see in motion. *Spacious, symmetrical interior that allows passengers to sit facing each other comfortably. *Smooth acceleration and braking overall, especially in normal traffic flow. *Stopped completely at all stop signs and lights. *Large windows and a clean, modern cabin design that feels intentionally built for passengers, not retrofitted. *Tinted windows. *Music & sound was good. *Inside mood lighting. *On-screen ride information that helps passengers understand what the vehicle is doing during the trip. WOULD I RIDE ZOOX AGAIN OR RECOMMEND IT? I am glad I tried Zoox for the experience, and I understand why teenagers and tech enthusiasts find it exciting. However, from a professional driving and safety perspective, I would approach it with caution. Until basic safety signaling, such as a horn, and more predictive responsiveness are addressed, this is not a service I would personally endorse for regular use. BTW, Zoox is safer than some human drivers, smh. "The Jetsons era is here. But on land " read more

Zoox - Music and temperature for your comfort. - Taxis Near Me

The only positive - that it's free. What would have been a 10 minute uber took us 45 minutes in the Zoox, and didn't even take us to our actual hotel. It took us to the Bellagio drop off (we're staying at the Vanderpump). It also missed the turn to go to the Bellagio so w head to go salon a massive square to get back to the drop off spot. When we did get to the drop off, it wouldn't let us out. We sat there for like 4 minutes, and then when the doors finally opened they opened about 5 inches from another car (and only opened on the one side) so we all had to squeeze and shimmy to get past the other car. read more

Zoox - Put space to get out of the car... - Taxis Near Me

The best things in life are free. Currently this robo taxi is free for Las Vegas. Hours are from 11am to 0100. I tried to request one after 1am and ended up taking a uber back to the hotel. Be aware pickup and drop off locations are limited but all in all it was positive. I had a lot of fun as it was a 4 seater and the seating arrangements felt more cozy than a regular vehicle. There is a touch screen to control the AC / personal fan and music buttons. Turn up the ac , turn up the music, and turn down for what. read more

Had a chance to try out the zook autonomous ride while we were in Vegas. For the rollout, all of the rides are currently free. To use, you download the app and do a simple registration, no CC required yet. There are only a few stops so far( Luxor, New York, New York, Area15, Resorts World, and AYU Dayclub). So your only options are to go between these locations at this time. The ride is a unique breadbox shaped vehicle. It's not a car, but a pod which seats 4 comfortably with ample space for some luggage. The seats are bore like sitting on a bus, than the more laid back chairs in a car. In addition there are controls for temperature, and music controls. The windows are smoked and hard to see outside at nighttime. The ride was smooth, and uncannily accurate almost amazing. I felt that the car drove fast as well, so you are really putting your trust into the technology so to speak. Looking forward to the updates and expansion of this new transportation and how it will affect the current landscape in Vegas. read more

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Currently no charge because it's in testing stages. I've taken it twice. First time from Resorts World with 0 wait time & second time from Nordstrom's with about a 1/2 hour wait. Both experiences were flawless. You can change the music to whatever you please & even charge your phone. At night the interior roof lights up. Download the app & give it a try....especially while it's free! read more

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A driverless car: what a concept. Since the Zoox is in the Beta stages, there isn't a charge. Riders download the app and select a pick up location. There are only 6 or 7 places to be picked up/ dropped off. We chose Wynn since we knew where it was. The vehicle isn't set up for scooters. The concept is great. It is fun looking out the window and seeing the reaction of people. It is a bit weird not having a driver. Some drivers didn't understand what was going on and would honk - but you have no input/control of the car, other than the radio. If you are in a driverless car, the radio is the last thing you are thinking out. The experience is interesting. I would try it again. We didn't have a long wait. I can imagine the evening would get busier. read more

It was cool. Self driving "cabs". The wait was long... like excessively long. But it was also free so there's that. I liked the buggy and the concept the missing star was purely on the wait time read more

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App is useless. Four days in Vegas and was never able to get the app to show an available ride.

Since we were staying at the Luxor, we had to try the Zoox robotaxi. Before our visit, I downloaded the app. During the testing phase it is free and only goes to a few locations. Pretty handy and a little more like a theme park ride since there is no steering wheel. Order the ride but you only get the wait time after you book it. Open the doors via the app then you do everything via the touchscreens - close the doors, start the ride, control the type of music, control temperature and finish the ride. My only beef is that the wait times on a busy weekend are not known until you book it. Otherwise, it is a great ride. read more

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Ladies and gentlemen, we are technologically in the 22nd century, after experiencing Zoox. Zoox is affiliated with Amazon and it consists of DRIVERLESS.....yes, D.R.I.V.E.R.L.E.S.S....vehicles that are constantly zipping around the Las Vegas Strip. Zoox Las Vegas is in a beta program and is offering "FREE" daily rides, from 11:00 AM to 11:00 PM. After downloading the Zoox application, you'll be able to schedule rides throughout selected sites throughout the Strip. Once the Zoox arrives, you'll be able to open the doors through the app. Once inside, you'll see seating for a maximum of four riders. The vehicle will not move until every occupant is seated and seat belted. Once the ride starts, you'll be able to control the music and the environment. The rides are smooth, the music is enjoyable, and the vehicles moved a lot faster than I expected. If you ever require help at any time, you could speak to a staff member. So, assistance is always available. Zoox will be rolling out programs in Austin, Miami, Los Angeles, Atlanta, Seattle, and Washington, D.C., soon. When you use Zoox, try to ride it during the day and the evening. It is two different experiences that will leave you in awe and wanting more. read more

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This was such a fun experience. I've tried the Waymo in LA, and Zoox is hands-down a superior experience. I love that there is so much room inside and that everyone faces each other. We had some bags with us, and there was plenty of space. You're able to adjust the music type and volume, the temperature, etc. It's great. There's also no weird driver to talk to. We ordered our ride and waited maybe ten minutes. When it came, we were alerted in the app and were able to identify the car by the license number. It dropped off passengers and closed its doors. Then I waited for the app to tell me to open the doors. We entered, closed the doors, put on our seatbelts, and started the ride. I can't wait for these to come to LA, but I heard they're going to SF first. The rides are currently free in Las Vegas, so make sure to stop by and check them out. You just can't bring animals or small children (under 8, I think). read more

I saw these running across the street from the Trump Resort. Google search found Zoox. Download the app, be in range of a pickup spot & request ride. Follow the online map for your ride, with timely arrival. After it parks, you approach the vehicle and it recognizes your phone, it says hit button to open door. The interior is huge - 4 plus size passengers would be no problem. Once seated it informs you to fasten safety belts. Once done, push button to close door, push button to start ride. The Luxor ride was 12 minutes, Resort World 6 minutes. We rode to the casinos daily enjoying the free trial period. I would pay for this anytime. Better than Disney E ticket ride. Air conditioning adjustable, music channels available, and at night the ceiling has stars!!! Huge fan of the robot car. read more

Zoox - The ride! - Taxis Near Me

Zoox is a small company, now owned by Amazon, that works on autonomous taxis. They build their cars from the ground up. They don't try to mimic normal cars, and they're built specifically for autonomous transportation purposes. At this time (October 2025), they're testing their vehicles in Las Vegas. They've geofenced their vehicles to transport passengers between five locations in Vegas: Resorts World, Area 15, Top Golf, Luxor, and New York/New York. Based on what I've seen from the press, they will be geofencing their taxi rides for the foreseeable future as they are focused on a safe roll out. To hail the ride, download their app and go to the Zoox counter at one of these locations. The wait times range between 15 minutes and 75 minutes and it's a free ride as they continue to accumulate safety data. Definitely great to be able to get a ride for free; however, to be five stars, it would be of more use to me if they had more/different end destinations and if they had more cars to meet demand. Overall, I appreciate the way that they're rolling this out. and I would love to see more of these in more cities, and I hope they're successful! read more

We got to try this out and it's brilliant. The drive was smooth and the inside was comfortable. Being able to control the radio and temperature was a bonus. Just add a few more stops and it will be perfect. read more

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Great test ride there were some delays but safety first. Zoox in our case missed its turn off and we had to go around the block due to bad drivers and we did not mind at all. Cool car seats four comfortably. I would definitely use this service keeping in mind leave early for the unexpected. You need to download the APP and expect the wait for pick from 1hour-115 Minutes from designated stops only. Point A to point B routes are on the backstreets for efficiency not moving on the strip. read more

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The new world driverless cars so cool Great music keeps up with the traffic Comfy ride read more

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Omg what a FUN experience! This is located at the Valet Drive at Resorts World. The process was really easy, scan QR code at the desk to sign your life away, just kidding - just basic info. Bring to the desk and they schedule your ride. There's two options - short ride (I think property perimeter) and the long ride (behind casinos and up the strip partially). We chose the longer ride. Inside you have the options to set your temperature and your music. I think it drive better than I do. Lol. Can't wait to see these out in the streets. Definitely our future! read more

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My first ride was awesome, but the app's estimated wait time was far from accurate. The second time, I booked a ride a 14-minute wait. I ended up walking 20 minutes to the pickup location, only for the ride request to time out at 1:00am That was extremely frustrating and felt like a complete waste of my time. I hope the wait time estimates and booking reliability can be improved so this doesn't happen to other riders. 10 out of 10 would not recomend!!!!!!!!!! waited an hour to not ride a 15 min ride read more

After waited 45+ minutes, an operator contacted me and saying i can't ride with my baby because under 8 and right after they cancelled our ride some other people went into it with a stroller and no problem. 1. The app should be more specific about the age restrictions 2. Double standart. read more

Zoox - They said under 8 yrs can't ride but it's not true. Double standards - Taxis Near Me

Zoox robo taxi is so good and advanced I just love the way it is. It's awesome! Inside, we have AC, music, phone charging and four comfortable seats. I really appreciate the way the employees guide and explain everything; they make the experience even better. This was my second time riding Zoox, and the surprising thing is--it's completely free. Just wow! I honestly wish they could start it everywhere so people can use it. A robot driving the taxi without anyone behind the wheel is just amazing, and the way it controls itself feels like a real driver is there. This time Narciso, and Daryn were the ones helping me, and they were so nice, explaining everything in detail. I felt so happy. The first time I went, Henna was there she wasn't that good or polite but this time the team made it wonderful. Thanks for the amazing experience here in Vegas! read more

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Was fun riding around. We did two rides. A ride from Vdara to New York New York hotel and back. Ride to was smooth. Ride back we realized it was uncomfortable when it went over speed bumps because the head rests were solid not cushioning. Also concern about not being able to stop the ride. The biggest thing was the wait times. It was ridiculous long of 17 minutes wait for each time we waited for a ride and that doesn't even include waiting with the app open for it to give you a ride. It drove safely though and obviously these roads are very safe and low speed. read more

Zoox - Console image during the ride giving no way to stop the ride and exit at the nearest road side. - Taxis Near Me

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Ride was awesome, drove very well, and it was just plain sick. Highly recommend at least once. read more

Theres currently a scheduling problem because demand is higher than available vehicles. It took me 4 days before I was able to book a ride. Then I was unable to book a ride back to my hotel so I had to take an alternate ride. Before Zoox can become a paid service they need to improve ride scheduling where it approaches 100%. The ride itself is very nice and safe. read more

I was a potential employee for the Phoenix location. I had a really good process up until the final interview over zoom. I had a guy name Andy Yu who jumped immediately into questioning. no pleasantries nothing. The entire interview felt like an interrogation than a chat and asking questions. I like this company but I would demote or reprimand Andy Yu from any and all management positions read more

Was a good experience. Give yourself some time for pick up. Will be taking these when I'm in Vegas!

Do not waste your time. This company is terrible. The wait time says 45mins+ in reality it's an hour before they give you a real wait time. We waited an hour the app then gave us a 28min wait time with a car we could track. It then cancelled our reservation for no reason talking with customer service they were zero help and just recommended us requesting another ride with an hour plus wait time. read more

Was looking forward to trying it, brand new interesting fun service being promoted relentlessly in LV. They advertise open from 11am-1am, but then today they abruptly stop service before 7pm and basically shrug their shoulders and say, welp that's how it goes. First rule of a transit service--be reliable. Second rule--BE RELIABLE. Failure. Do better. read more

horrible experience. waited 30 min just to tell me my ride has been reassigned. then an hour later, 90 min from the beginning to tell me I can't ride it. totally wonderful first time experience read more

It is horrible - the app tells you it is an estimate 40 minute wait and it takes 2 hours. They should be honest even if it is free and not waste people's times read more