I wouldn't recommend this place. They lost my shoes (two pairs of pumps). Then they found them…read more Once they were found, the repairs themselves were decent -- but I felt like they should have given me a discount given how frustrating it was when the shoes were supposedly lost (and I was flying to a wedding next day). If I hadn't been in a big hurry I probably would have asked for a discount. The guy was rude and unapologetic. I also think we had a language barrier because at one point he asked me to come behind the counter to help him look for the shoes (or so I thought) -- but then when I did that he yelled at me. Definitely not a "de luxe" experience.

Took in a pair of flats to get slip proof grip on the soles. I was definitely overcharged $50 for…read moreadhesive grips to be added ... He didn't really listen to what I wanted to be done with the shoe and insisted a thinner grip. Honestly I would have been better off buying grip on Amazon and doing it myself. Guy was so grumpy and his coworker was shirtless. I'm glad I can support local businesses but he didn't even try to be welcoming. He didn't even call me to say the shoes were ready to pickup! I had to call, which was 2 hours before the store was closing. Sorry but I will not go here again.

Great job by Vartan, I took my leather shoes to be repaired and he did a great very good job. He…read morecharged me very fair and reasonable price and the job he did was very professional and quality. I recommend everyone who have any leather repairs to go to Prestige Shoe Repair.

Prestige Shoe Repair is more than just shoes. The owner,…read moreVartan, is a master craftsman when it comes to shoe repair, luggage, and any kind of leather work you may need. He offers expert cleaning and restoration for shoes, bags, and other leather items. What sets Vartan apart is how well he listens. He takes the time to understand your needs and offers thoughtful, practical solutions tailored to your item(s) and budget. Whether it's an everyday item or a designer piece, he handles it with the same level of care and skill. I don't live near Prestige Shoe Repair, but it's worth the drive--whether after work or on the weekends--to drop off and pick up my items. The shop is simple and no-frills, but don't let that fool you. The quality of the work speaks for itself. Parking: Be prepared to find street parking or circle the lot. There is a shared parking lot with a laundromat and a 7-Eleven, so it can get busy. I highly recommend Prestige Shoe Repair.

I have a pair of espadrilles that need some stitches on the sides. And it turned out it has to be…read moredone by hand. No machine can do that. They really did a good job there! The stitches matched the old one and the price is super reasonable! Will definitely come back again!

For the longest time since I've been living in Pasadena - from my days living in Culver's city I've…read morebeen looking for a shoe repair shop. I finally found it. Lucy the owner is a kind soul and super friendly. I felt extremely comfortable and now they got my business. I literally was leaving out town and my boots were fixed right the next day with brand new heels. Reasonable prices.

Amazing craftsmanship and attention to detail. He did two resoles one with a new build and it's…read moreperfect.

I had this service done last year, around June 2025…read more I got these gorgeous real leather Frye boots for $5 at a yard sale. Greg told me the calves could be stretched so I paid to have them stretched and soled at the same time- turning a $5 pair of boots into a $105 pair of boots. He was great at communicating with me through the app and seemed kind, so I drove far for the service. I tried them on when I dropped them off so he could see where they needed stretched in the calf. When I came to pick them up, I tried them on with the new soles- and the calves did not appear to be stretched at all. What hurt my feelings was when he said "These are for YOUR legs?" and looked down at my kankles in UTTER disgust. The judgement on his face has left a permanent burn mark on my memory. I think back to that moment every time I pass the $5 boots-turned-$105 boots I still cannot wear, every time I walk out my door. I paid what was asked, I'm only sad I didn't have more self respect to say "YEAH. MY LEGS. YOU SAW ME TRY THEM ON. WHO DID YOU THINK I WAS GETTING THEM STRETCHED FOR?". 2 stars off for the contorted, disapproving face he made at my legs that will haunt me every time I try on high boots for the rest of my life.

DO NOT COME HERE! These "tailors" will mess up your clothes, please see the attached photos. It was…read morea female lady who did the alterations, I think she is the wife of the owner. I brought a suit jacket, suit pants and dress shirt to tailor for my sister's upcoming wedding. I do not remember the exact prices because they only accept cash. Suit jacket- shorten both arm sleeves (at the shoulder) ~$180 Suit pants- shorten the waist, shorten the leg length ~$80 Dress shirt- shorten arm sleeves ~$40 They will market themselves as capable and able to do whatever you ask of them. However, DO NOT FALL FOR THE BS. The pictures of their crap work speak for itself. When I went back to the store to confront for a refund, the lady said she could readjust the clothes but there are no refunds. There was no way I would trust her with any clothes again, the Armani suit set (pants and jacket) was $1600+. The least she could do was refund me for messing up. I had to find another tailor to salvage the jacket last minute which ended up costing me more. I learned from the next tailor that the shoulder stitching of suit jackets is one of the most difficult skills for a tailor to master. The original "tailor" lady said some BS about adjusting the shoulder because then she doesn't need to adjust the button placements on the sleeve. I quote her when she said "Not everyone can do the adjustment at the shoulder for suit jackets, $180 is cheap for this work". So not only is she incompetent, she is ignorant and a scammer. Just do yourself a favor and avoid this place. It is really not worth messing up your clothes even if the clothes are cheap. Even the cheapest alteration here already costs around $15. That is enough to just buy new clothes without the headache.

This was a joke. I told the owner the problem (the shoe is too big, and my heel keeps coming out)…read moreand she came up with a bad solution (adding padding to the bottom which only made it harder to put my foot in the shoe). I kept telling her this wasn't working and I need something at the heel. Finally, she gave up and agreed with me. She told me she had a heel pad but wouldn't open up the package, and then went back to her work. Amazed how this place stays in business.

I had a small tear in a brand new work boot and brought it in to see if they could repair it. They…read morehad me leave it with them, and when I came back to pick it up, it looked amazing you couldn't even tell there had been any damage! When I asked how much I owed, they told me I didn't owe a dollar because all they had to do was glue it. I was honestly so impressed by both their kindness and honesty. It's rare to find a business that puts customer service ahead of making a quick buck. Thank you so, so much! I'll definitely be back and will happily recommend you to anyone who needs shoe repairs.

This was the second time I've gone to Victor's to have them repair my shoes, and the heel I went to…read moreget fixed I wasn't sure they could get done. Attached is the photo; it's a heel with a wrap around strap attached only on the outer side and their craftsman was able to secure it and make both shoes fit perfectly! The job was perfectly in my price range ($30) when I had no clue what the job would have cost in general. I'm just thrilled that I could wear these shoes after having them stored in my closet for two years after buying them off eBay and fretting that I would never be able to wear them!

So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

I wasn't hoping to end this experience with a bad review.. however the owner Sam reached his limits…read morewhen it to came to the point of verbal abuse. 1. I brought a pair of boots to narrow the shaft and was told it was do able and of course right after mentions his quote of " i am a repair shop not a manufacturer" and charges immediately upfront.. I guess knowingly that if the outcome is bad he can speak to you any way he wants as you are obviously not going to get a refund for his messed up job. Even if you try to explain your dissatisfaction he will NOT listen and verbally attack with bad words in front of his daughter and wife and not take grant it for his messy job. Shame on you! Please do yourself a favor and don't get fooled by the 4.8 reviews on Yelp. This man has zero manners. Below are the pics of how crooked my shaft is and had to ask him to clean his messy glue stains off my shoe. So if you want your shoes ruined it's the perfect spot!

What can I say, I was and still am speechless when I picked up my Nike AM1 SCs from Ds Sneaker…read moreLaundry. I took these sneakers on a trip to Mexico and they came back thrashed! I seriously thought I was going to have to toss them in the bin. I thought twice and looked for a service to clean them. I found Ds Sneaker Laundry here on Yelp and set up an appointment to drop them off. I was ready to hear that they couldn't be saved.... Wow! They looked new when I picked them up. I couldn't believe her work, truly impressive! Best thing, her price was way more than fair, seriously. I have an extensive AM1 collection, knowing I have someone who can do miracles in case of a disaster is awesome! Go on IG and see her before/afters; she's a darn sneaker surgeon....bringing your sneakers back to life !

I found Daniella after searching all over the web for a Sneaker cleaning service provider. My nike…read moreswoosh were yelling , my nike tag had a bit of ink bleeding, and the black suede "logo" heel tab was fading. When I got my pair back into hand, all my issues were resolved. She did an excellent job. She was responsive, quick, and efficient! My pair looks brand new again! She also helped my daughters new balance come back to life, a great price for 2 pairs of sneakers. Thank you Daniella for the service, we appreciate your hard work :)