Last night, I asked ChatGPT where I could get additional holes punched in my belt, and Milano Shoe Service in Pasadena was recommended. I stopped by this morning and met Art, the owner. I explained my situation, and he immediately said, "No problem, I'll take care of it." He went into the back, and less than two minutes later he came back with four perfectly placed new notches in my belt. The work was professional and exactly what I needed. When I asked him how much I owed him, he simply smiled and said, "Don't worry about it. Have a beautiful day." I was genuinely touched by his kindness and generosity. In today's world, it's not every day you come across someone who goes out of their way to help a customer without expecting anything in return. If you're looking for an honest, skilled, and caring shoe repair shop, I highly recommend Milano Shoe Service. Art has earned a customer for life. read more

Milano Shoe Repair Service - My pants were to loose and I needed more notches. This is the before photo. - Shoe Repair Near Me - Pasadena, California

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Miracle... first of all, Milano is my go-to for all shoe and handbag services, but this one takes the cake. A friend's dog ate part of my MOST favorite shoe (which the brand no longer makes so I can't buy a new pair). I told them about it and they said to bring it in to see what they could do. I told them there was way too much damage to save them...I was wrong. Look at what they did! If they can fix this - they can fix anything! read more

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I needed taps on my heels replaced and a Yelp search led me here. In addition to shoe repair, they also offer tailoring. There is an attached dry cleaner, which is most likely owned by the same individual(s). The lady that assisted me was very friendly and said my shoes would be ready in a few days, which they were. I was happy with the quality of the work and will return with more shoes for them to fix. *1 hour parking on Green read more

Milano Shoe Repair Service - So happy I can wear these again. - Shoe Repair Near Me - Pasadena, California

Nice people, always friendly and helpful. And good work. Fair prices. Parking behind the shop. read more

Milano Shoe Repair Service - Suede protection for new boots. Done in one day. - Shoe Repair Near Me - Pasadena, California

Brought in a few pairs of shoes for sole covers and a bag with frayed leather corners. They were able to fix everything in the end, and the quality was good. That said, the process was a bit frustrating. I had to go back three separate times--once to drop off, once to pick up (but the work wasn't done), and again after being told the person who could fix it was out of town. When I returned again, one item still wasn't fixed. Luckily, the "shoe boss" was there and completed it in literally a minute. When I asked why it hadn't been done earlier, he said it depends on his mood (as a joke haha). The service was pricey but there's not that many good cobbler around here, so I was at his mercy. read more

Was able to fix a pair of harley boots here and they even gave it a ykk zipper! People were exceptionally nice and service was reasonably priced! read more

Milano Shoe Repair Service - Shoe Repair Near Me - Pasadena, California

Nice people and quick service, but my right outsole, which was my cause for going in, came undone within 2-3 months of minimal wear. Now I have to find a new place to get it fixed once more. read more

I've been taking shoes, bags, etc here for 15 years. Knowledgeable, great repair work that lasts. If a shoe is done for, they will let you know. Prices are competitive. read more

The guy at Magic Cleaners suggested Milano's for my luggage repair as his cousin owns it. They couldn't fix my luggage but they cleaned my hard-to-clean fabric sandals and added a hole to another pair of sandals, the latter was free!! Can't argue with that!!! Much much nicer than Zinkes!! read more

Fantastic repairs! And a small family-run business with hardworking friendly people. Will go back for sure.

Took 2 pairs of shoes in recently. The service was slow but the quality of work is not very good. Some areas that were loose were not glued back. The cost was $30 to out glue on 2 pairs of shoes. Disappointing read more

Extremely happy with the service at Milanos. I got Red Wing roughed out leather boots cleaned from a salmon OIL stain that dripped on the toe of my left boot. I tried to get the stain out myself with no success. I brought the boots expecting only a little bit of cleaning from the oil stain but to my surprise whoever is the cobbler or cleaner at Milano's completely cleaned the stain out. There is absolutely no sign of the oil stain, I was in complete shock and very grateful. I've had another pair of leather boots re soled there as well and same thing, they did a fantastic job with great quality. Their prices are very fair and very reasonable. If you're in the area support this small shop, I see they service a lot of work boots and you won't be disappointed, thank you Milanos. read more

Milano Shoe Repair Service - Shoe Repair Near Me - Pasadena, California

I took a couple pair of Cole Haan ankle boots here to get the soles repaired. I had my boyfriend drop them off on Wednesday and I picked them up the following Monday. It cost $32 to repair each pair of boots. I'm amazed! They did an excellent job and the soles looks brand new again. Saved me from having to repurchase new boots. read more

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Milano Shoe Service brought my Birkenstocks back to life! The soles were so worn down and they were able to change the soles and the cork on the back. It was also very affordable instead of having to buy a new pair. Service was very professional and friendly! read more

They fixed one of my heels that broke and they did it within a day. The staff was very nice and it was VERY affordable.

This is old school shoe shine and repair. I swung by on Saturday afternoon, wishing and hoping that they would actually have an old shoeshine booth out front and you could get your shoe shine while you're wearing them! Unfortunately, no dice but that's the only disappointment there was. The shine was fantastic. I left them the shoes on a Saturday. They were ready by Monday. Go see these guys and get your shoes taken care of. They take the time and care about it. read more

The string of my bathing suit caught the luggage zipper rendering the zipper unusable This store fixed it and turned it around 5 days including the weekend. Price was reasonable, honest, and service was great. I'd come back for any luggage repair here. Very satisfied read more

Milano Shoe Service also repairs belt buckles, purses, luggage, and leather. They have been in business since 1984. ::Experience:: I've brought a couple of my shoes here. They repaired my heels because it was worn out. My boots got stripped down to the metal so the heel tip got replaced. The sole of my wedged shoes was peeling, they fixed that too. They also clean my shoes. ::Customer Service:: Friendly and helpful. My shoes are always ready on time. ::Tip:: Check-In on Yelp and get $1 off towards a shoe repair service ::M's Notes:: Parking lot in the back & Street Parking read more

Milano Shoe Repair Service - Shoe Repair Near Me - Pasadena, California

Harout and his wife Silva run the Milano shoe service and the adjoining cleaner service! Both are first of all the nicest people there is! His wife is extremely welcoming and understanding ! Harout knows his business and will fix any problem with your shoe. I had a pair of tight but expensive Todd's and it was not an issue for him at a super reasonable cost. IF YOU HAVE A SHOE PROBLEM GO THERE! read more

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Two pairs of shoes were expertly refurbished and polished. They look better than new! I keep getting compliments.

Careful kind thorough people who are true crafters of comfort and are always willing to see the best outcome for individualized needs. It is wonderful to snaz up shoes and handbags to create new lives for cherished items. read more

Knowledgeable and friendly service. I look forward to bringing them more business. I would rather repair than replace.

I had a broken handle on a large piece of luggage. It's not all that easy finding anyone to do luggage repair, but Milano said that they could do it. I brought the piece in, I was quoted a very reasonable price, and the job was done extremely quickly (far earlier than the promised date.) I will gladly use Milano again in the future. read more

Took 2 of my white shoes here for cleaning they charged me $40 each shoes and they said they will try to clean it. Called me after a few day and said shoes are ready, came to pick them up and they looked like they didn't even made an effort to clean it. Came home and bought oxi clean and shoe cleaner and tried scrubbing, surprisingly came off!! For them to charge $40 each shoes and came back still dirty what a rip off!! Furious about it! Guess they needed that money. You can tell if they made an effort. read more

Milano Shoe Repair Service - Left shoe was the one i cleaned with oxi Righr shoe was the one that they claimed to clean - Shoe Repair Near Me - Pasadena, California

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My poor shoes were in desperate need of some TLC. Finding a good shoe repair shop is not as easy as it might sound. A lot of places might do a decent job but charge an arm and a leg for a simple service. Fortunately for me, I was able to come across Milano Shoe Service. The were very attentive the minute I walked in. They have very fair pricing and turn around time was awesome. I dropped my first pair off on a Monday and they were ready for pickup by Wednesday. They did such a great job, i brought in a second pair the same day. I am very happy with the end result. They look like new again. My girlfriend was equally as impressed and decided to bring her shoes in as well. I would highly recommend this place. read more

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I wanted to make my purse strap detachable but wasn't sure if it could be done. Not only did they do it, it only took about 10 minutes! Definitely recommending and coming back for any purse or luggage or shoe repairs in the future! read more

This place is 100/10 Very fast. Very friendly. Great team of kind people who know how to get the job done correctly! read more

Just wanted to pass along my opinion about this place. I recently purchased a used range rover. In the trunk of the car a cover for the spare tire looked shabby and made the car look tired. Since the rest of the interior is immaculate I figured it was worth replacing this strap but I could not find just the strap without replacing the entire carpeted panel which would have cost $200+. After checking with a few other shoe repair shops who didn't want to be bothered with such a small job I called Milano who I found on Yelp. Before I made the trip to the store I was able to send a picture of what I needed and that saved me the frustration of going all the way there. I just picked up my strap and it looks perfect. Instead of the cheap vinyl that it originally came with the shop made it out of leather with a stronger elastic and the stitching looks just like the original. This was a great value and their attitude has just won me over as a new customer. read more

Milano Shoe Repair Service - Shoe Repair Near Me - Pasadena, California

I have a pair of western boots that are super comfortable but unfortunately I wore a hole in the sole in less than a year. I decided to get them re-soled but didn't have a shoe repair place nearby so of course I went on Yelp. I checked out Milano Shoe Service in Pasadena as well as a couple others that texted me quotes. Problem was the others didn't quote the work I requested. I wanted the soles and heels replaced with complete Vibram lug soles. The others quoted half soles. Milano's asked if I could bring the boots in so the could see what I wanted to do. The gentleman looked them over, gave me a couple options, we made a decision, he gave me a price, it seemed fair and so we made a deal. I left the boot's thinking it would be a week or so before I would get them back. Two days later they called saying my boots were done. I couldn't be happier with the results. These guys are legit. I will definitely come back, I have an older pair of Tony Llamas that need soles and heels. Way better than buying new boots. Thanks Milano! read more

Milano Shoe Repair Service - Shoe Repair Near Me - Pasadena, California

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i wish i took a before photo cause the soles on my danner boots were OBLITERATED . Great service , very sweet woman at the front desk . I got an appraisal from danner for new soles and they wanted to do it for 160 not including shipping to them . THEN a 3 week turn around . Milano did it for 120 and had it done in like less than a week . I even told them i didn't need it urgently and they still got it done FAST. Recommending to friends, and DEFINITELY coming back . read more

Milano Shoe Repair Service - These puppies look damn near new - Shoe Repair Near Me - Pasadena, California

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I am a long time costumer at Milano's Shoe Repair on Green St. Pasadena . Thet are simply amazing!, their experience and costumer service is like no other one. I bought a Gucci horsebit Slingbacks. they were a $790 dollar pair of shoes , they made them so tight at the top arch , that it was impossible for me to wear them at all . Now thanks to Milano's Arthur I will be able to enjoy my shoes . Thanks , Arthur. read more

Milano Shoe Repair Service - Shoe after been fixed - Shoe Repair Near Me - Pasadena, California

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Silva and Milano are the epitome of local awesome "mom-n-pop" business that everyone should support. I've come to the shop for twice to fix the soles on my boots due to manufacture defect. The work was completed within quoted time of 2-days and I was astounded when Silva told me there was no charge since the work didn't require new material and was simple. After much gratitude, I was able to get Silva to accept some payment with the promise that I would come back as long as they're open. The review is a result of the level of satisfaction and I would recommend everyone and anyone to get their shoe / boot repairs done by Milano and Silva. read more

I'm very picky when it comes to my shoes, and I am BEYOND satisfied with the quality and craftsmanship at Milano! It was my first time here, I brought 7 pairs of new and old shoes- a combo of (ferragamo, and lanvin flats, hermes/louboutin heels), and (will bring dozens more in the future). Everyone here is professional, friendly, and honest! I had rubber Topys soles applied to the front and heel to protect the leather bottoms, had the heel of my louboutins repaired (I stepped into a crack, and it took the leather off), and also brought in a pair of 10 year old snakeskin alexandre birman flats I thought was on it's last leg (I would wear them around campus in college). For the new pairs of flats, the Topys were perfectly applied; for older pairs of shoes, they took the time to polish the leather and condition everything too. What was most INCREDIBLE was the repair done on my 10 year old flat...it literally looks like new. I wish I had a before after photo. Anyways, with all that said, if you have shoes that need repair, definitely bring them here- you won't regret it. Thank you Siliva, Milano, and team! read more

New puppy chomped a hole in my daughter's vintage cowboy boots. We didn't have high hopes, but were pleasantly surprised by the quick turnaround and professional repair. Milano Shoe Service not only patched up the hole but made a matching patch on the second shoe to boot! read more

Milano Shoe Repair Service - Hokey boot! - Shoe Repair Near Me - Pasadena, California

My husband's LV card holder was chewed by our puppy. Milano shoe service did a great job fixing the card holder. read more

Milano Shoe Repair Service - Before - Shoe Repair Near Me - Pasadena, California

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They were able to replace and fix the zipper on my work jacket in less than a week. It was a little costly but that might be normal when it comes to these types of services! If you do plan to visit, keep in mind that parking can be a little tough since the business is on a busy one-way street! read more

Great people at the counter ; warm and friendly !. Prices are reasonable too !. I highly recommend Milano Shoe Service !.

I have used Milano twice in the last year to help me restore some of my purses and both times the value and the craftsmanship of their work have been exceptional. They follow up as promised and are super professional. Best of all the cost is super fair and not shocking as some other places I have taken my things to. read more

I've been coming here for over 20 years and they've always done a great job on fixing my shoes. Their prices are not inexpensive but fair. I trust them with my nicer leather shoes and been happy with repairs from replacing heels, tips, and stretching leather. read more

Did an excellent job repairing my Tumi roller. The repair included a zipper fix and stitching a seam that had come apart. Quick turnaround and reasonable. read more