So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

I wasn't hoping to end this experience with a bad review.. however the owner Sam reached his limits…read morewhen it to came to the point of verbal abuse. 1. I brought a pair of boots to narrow the shaft and was told it was do able and of course right after mentions his quote of " i am a repair shop not a manufacturer" and charges immediately upfront.. I guess knowingly that if the outcome is bad he can speak to you any way he wants as you are obviously not going to get a refund for his messed up job. Even if you try to explain your dissatisfaction he will NOT listen and verbally attack with bad words in front of his daughter and wife and not take grant it for his messy job. Shame on you! Please do yourself a favor and don't get fooled by the 4.8 reviews on Yelp. This man has zero manners. Below are the pics of how crooked my shaft is and had to ask him to clean his messy glue stains off my shoe. So if you want your shoes ruined it's the perfect spot!

Oscar is very professional and friendly with exceptional customer service. After picking up my…read moreboots, payment time came when I tried to pay with card, he said cash only - no problem, I didn't have the full cash needed but he told me to come back with the rest next time, then he said not to worry about it. I assured him I would return with the rest of the cash to pay for the repair when he said "don't worry, you can pay me back next time." If this isn't exceptional customer service, I don't know what is. I will absolutely be returning for future repairs and 100% recommend him for your shoe/boot repair needs. Give this man your business and he will return it tenfold. Well done Oscar.

It's becoming harder and harder to find a good cobbler. This guy at Glenoaks Shoe Repair in Burbank…read moreis excellent. Quality work, exceptional customer service. Also did a great job hand sticking a very expensive hand bag strap

This was the second time I've gone to Victor's to have them repair my shoes, and the heel I went to…read moreget fixed I wasn't sure they could get done. Attached is the photo; it's a heel with a wrap around strap attached only on the outer side and their craftsman was able to secure it and make both shoes fit perfectly! The job was perfectly in my price range ($30) when I had no clue what the job would have cost in general. I'm just thrilled that I could wear these shoes after having them stored in my closet for two years after buying them off eBay and fretting that I would never be able to wear them!

THEY SAVED THE DAY! I came across Victor's Shoe Repair after being denied from another place down…read morethe street......I am so glad that I was. I called and an angel by the name of Dina answered. I needed heels cut down and soles added to 4 pairs of shoes on a same day rush order Dina and the other gentleman inside brought me so much peace when they confidently said that they could get the job done in the timeframe I had. The price was spectacular as well! The talent examined their work with a fine tooth comb and loved the work they did too. Everyone was pleased!! Cannot thank you all enough! Any future projects I now know who I am going to. 10/10 highly recommend

Best shine ever Took out laces put protectors around socks…read moreExcellent shine Only $10 Terminal A Burbank airport beside gate A4

Came in to adjust sizing on a watch. Great customer service and quick turnaround. You can tell the…read moreman's been in business for many moons.

Been using this guy for decades! Can't beat the service and price. Recently brought in a pair of…read moreKoolaburra boots that did Not hold up at all. They had to be completely reconstructed. Was charged $65 and it was worth every penny.

Brought my cowboy boots for a repair and Harry was nice and his work was great they look amazing…read moreI'm happy with the out come I would not hesitate to take any of my shoes for repair

I went there this afternoon to add holes to my five Ferragamo belts -- nine holes total. The…read moreemployee who first helped me was polite and professional, and I was told the job would take about 10-15 minutes, so I decided to stay in the shop and wait. My mistake was not asking for the price upfront because, honestly, I never imagined that adding a few simple holes to belts would turn into one of the most ridiculous service experiences I've had in a long time. A little later, another man walked in, probably the owner. The atmosphere immediately changed. When the work was finished and I asked how much I owed, he casually said "$70." For a second, I genuinely thought I misunderstood him. Seventy dollars for nine holes in leather belts that took less than five minutes total. When I questioned the price, he started giving me explanations about how the belts are expensive, designer items and therefore they have to charge more "in case something goes wrong" and they would supposedly need to replace them. He repeatedly emphasized "$8 per hole," as if this was some highly specialized luxury procedure rather than simply punching a tiny hole through leather. What made the explanation even harder to take seriously is that the work itself was extremely basic. No restoration, no stitching, no custom resizing, no craftsmanship involved beyond a quick hole punch. I literally didn't even finish my chess game while waiting. The entire thing was done almost immediately. I completely understand businesses charging fair prices for skilled labor and quality work. That's not the issue here. The issue is feeling like the price was made up on the spot the moment they realized the belts were Ferragamo. Whether they charge $2 or $14 per hole changes absolutely nothing about the so-called "risk" they were talking about. The whole interaction left a very unpleasant impression. Instead of transparency and straightforward pricing, it felt opportunistic and unnecessarily greedy. Had they simply told me the cost beforehand, I would have walked out immediately and gone elsewhere. I paid because the work was already completed and I didn't want to argue any further, but charging $70 for something this simple is absurd. Completely overpriced, poorly justified, and honestly disappointing. Definitely not recommended.

I took my heels to get the heel tips fixed. Masis was great -- knowledgable and fast. I'd…read moredefinitely recommend!

Extremely rude when I called to ask about a quote. He just hung the phone up on me when asking if I…read morecould send in a picture rather than bringing the shoes in for an estimate on how much it would cost to repair

When your husband got me Louboutin penny loafers I was honored but not surprised. Imagine my shock…read morewhen only a year later the soles were coming apart. I had driven past this location many times and only heard positive feedback. I was indeed concerned if it was salvageable and was getting ready to ask him to buy me another pair. Voila. Amazing work. They look brand new and perfect. I had attempted to fix myself utilizing glue from amazon, but I can't be an artisan and pretty at the same time and botched my shoes ...sorta like your botched lip injections. Pacific shoe repair cleaned the amazon glue etc. Owners are so kind! Definitely recommend.

Best cobbler ever! The customer service was lovely, and the lady up front was beyond amazing…read more As a first responder, I've been using these boots for the past year both on and off the field, so they were pretty beat up. I didn't expect them to be able to do much.. but when I picked them up, they were honestly unrecognizable. The boots look almost new and I'm so impressed with the attention to detail. The price was very reasonable, I left really happy, and I'll definitely be returning.

I need a pair of boots re-heeled with a different material. Looked around for a good shoe repair…read moreplace and lo and behold, this was right down the street! I went in and they listened attentively, got my approval of the materials to use before starting, and charged a fair price. They asked if I had a specific date I needed them; since I didn't they were ready in 3 days. The quality of the work is top notch. You can't even tell these heels have been replaced if you did not know, other than that the bottom looks brand new! I will definitely use them any time I need shoes repaired in the future.

My Adidas Sambas got a tear on the right side of the right shoe. Considering how they've ballooned…read moreup in price to 100 bucks per pair lately, due to their popularity, I was determined to not give up on them or rehome them, but rather breathe a 2nd life into them by having them repaired. Lo and behold, this great business in the heart of Sunland-Tujunga absolutely came through. My shoe is as good as new and the price is really affordable and reasonable. Highly-recommended place. 10/10

I've been a customer for more than 15 years. Within this time I've tried other cobblers and none…read moreare as good as the place. I keep coming back here. I've owned the shoes in the pic for about six years. I'm really hard on my shoes. The tips were shredded and he restored them to look almost brand new. He pays attention to detail and truly cares about his work. It consistently shows in the many years of him extending the life of my favorite shoes.

The guy is a crook,went inf or 2 tins of shoe polish,brown and black,he overcharged me,looked at…read morebottom, of tin,,it says 8,49 on bottom of both,he charged 12 dollars each,rip off,i took brown lid off,polish has turned hard and looks like lid was left off,another thing,i took 2 tins off the shelf,he said..Quote,, no take the top one,never thought anything at the time,the tin he told me to take instead of the original one i took was the one where the polish had perished,what a scam merchant,AVOID THIS PLACE AT ALL COSTS.i wanted Expensive shoes streched,WILL TAKE THEM TO SOMEONE WHO IS NOT A SCAM ARTIST