Above & beyond customer service! Will provide face masks if…read moreyou don't have any and will check your temperature upon entry so thank you for that, that made me feel safe! Got a Brazilian with Tracy and she made the experience so comfortable with professionalism. Clean and cozy environment with a heated "bed". As a first time customer, I even got a thank you letter in the mail 3 days after my appointment so thank you for that!

i really like mallory and tracey they have done an awesome job at waxing, i like the environment in…read morethe spa rooms and always feel well taken care of and happy when i am there.

I'm extremely disappointed with the service I received from Christine. I came in with clear,…read morerealistic expectations: natural-looking highlights with face-framing money pieces and an overall ashy tone. What I received instead was a bleach treatment that lacked any dimension or contrast. no highlights, no face-framing, and no ashiness. The result was not only far from what I asked for, but also severely damaging to my hair. To make matters worse, I also asked for just a one-inch trim, but my hair was cut shorter than requested. Considering the high cost of the service, none of my requests were met, and I'm left with long-term damage.

I moved to the area September 2022 and finally got to finding a salon like Studio 2 yesterday. I…read moreneeded a new hair stylist and estitician after 7 years at my prior town. ​Christine and Claire were wonderful and I walked out feeling amazing after haircut,​​ face wax and eyebrows tint. I immediately booked my next appointments and look forward to them. The salon is also extremely clean and esthetically pleasing. Thank you ladies!​

I would not recommend this place. When booking you get the automated messages about your…read moreappointment being booked and your typical please confirm. On top of this the owner texted me several times from what I am assuming is her personal phone. Per the policy at this place, you have 24 hours to cancel. I work night shift 12 hours and have limited availability when I can do things. I was going to confirm until this morning I received a text message that seemed desperate to me. For a place I thought was doing well I wouldn't anticipate receiving these texts. I went online and cancelled and her is what I had written back to me. Mind you, this is the owner as well. These pictures speak for themselves.

If I could give 0 star's I would. I want to start by saying…read moreI am a licensed MASTER esthetician myself that graduated from Clover Park Tech in 2021 who then went and got further education for to be a Laser Technician I went to get my Brazilian waxed for the first time in my life and I left feeling mortified, shamed, and was treated in a manner I would never treat a client. Betty scolded me and made remarks about my body and stretch marks while I was in my most vulnerable state. She had a Trainee wax me post putting me on the spot and while being waxed, some of the wax had accidentally gotten flicked onto Betty's scrubs. She then used the trainee's hand that had just been waxing me to remove the wax from her scrub to then put the same hand back onto my private area being completely unsanitary. As a licensed esthetician I knew it was unhygienic and as a woman I was in a vulnerable position and mortified. Her after care kit consisted of bath and body works 'warm vanilla sugar' hand sanitizer that she instructed me to use to sanitize my private area. This product should NEVER be used NEAR or ON your private area and especially not on open follicles that can lead to bacteria, infection, and irritation. She also said to use Curel lotion to soothe the area after using hand sanitizer. This kit was a joke and so was her business. I paid full price for an UNLICENSED trainee to wax me while being simultaneously humiliated by this businesses owner.

Cindy is absolutely amazing, she is so knowledgeable and kind. the boutique is lovely and very…read moreclean.

Great experience! painless and no bruising! Cindy is very…read moreprofessional and pleasant! The office is clean and quite lovely and private.

Update: It thought I would update my review since it has…read morebeen a while and I have had more services done. Keri has changed what services she provides so please check out her website to see what is currently offered. Keri is still my go to girl! My brows are always on point. She is always looking to educate, expand, and improve on what she can offer her clients. Since my last review, I have had a lash lift done. I have bad year round allergies so my eyes are always crying and itchy so for me this was a great option instead of lash extensions. My natural lashes are black and long but they stick out straight so this service actually curls them up. It doesn't take long and it last at least 6-8 weeks for me. (This last time 12 weeks) It looks great with or without mascara. My daughter has brownish black hair. Her brows are lighter and she always has to draw them in. She has had her brows tinted many times and she is extremely pleased on how it looks and the times it saves her each morning. Quick and easy and inexpensive. Keri also has done (airbrush) full face make up on me and it looked super amazing and it didn't feel heavy on my face. I was grocery shopping before my date night and I felt amazing! She also did eye makeup for my picky teenanger for prom. She was super happy with how it turned out. Keri now offers permanent make up such as eyeliner and micro blading. I have seen her work and spoke with her other clients that I know and they are all pleased with the outcome. I decided to get my eye brows micro bladed and I absolutely love how my eyebrows look!! It really does make a big difference on how I look and feel about my self! Keri used a numbing cream and picked a great color for my brows. She will give you a handout with after care instructions. It is super simple. For best results NO scratching, picking, scrubbing, or using products on tattooed area etc. The end results look natural and I have gotten lots of compliments from strangers, as well as, questions like -what do you use to fill in your brows? After I was healed up, I did need a touch up in just a couple small spots. I just got them touched up that about a week ago and I am eagerly awaiting to be all healed! I highly recommend that you go see Keri for the services she offers.

Keri has been my esthetician for years and the longer I see her the more impressed I am with her!…read more She is friendly and professional and her prices are very reasonable. She does an amazing job shaping my brows every time I go in to have them waxed. I leave feeling more beautiful because of her work. I also see her for Brazilians and she does an excellent job. Recently I discovered I am highly allergic to some common ingredients in cosmetic and body care products. She was fast to respond to my requests for ingredient lists and worked with me over the course of several months to find and provide hypo-allergenic products so she could continue to provide me service. What can I say? I am a customer for life!!

Appointment same day. Staff were all very nice. Went in for a basic trim of straight hair so…read morenothing fancy therefore I cannot comment on color or other services. Lisa was very kind and did a fine job on my hair.

I walked in with a mass of long, curly, frizzy hair and asked if anyone could cut my hair. Yes, I…read morewas told and scheduled an appointment with Lisa. OMGosh! She was amazing! I walked out with a cut that was when styles looked pretty close to a picture I had shown her. I am so very pleased and thankful!! Great place! Wonderful people! Friendly and very customer service oriented. Liz's and Lisa are keepers!!

I recently just moved to the Olympia area from the South and Maria made me feel right at home! Not…read moreonly is she a beast and knowledgeable about her craft; she projects warm energy that will be make anyone feel comfortable! I found my home at Wax Appeal. Thank you Maria for your service!

Maria is a *wonderful human* and excellent at her job…read more She's sincere and fun and easy to talk to. I've moved from Olympia and I'm missing her madly. Went to a new spot where the wax was fine but the conversation was miserable.

Stephanie and Michael of zap master are absolutely fantastic! They moved up here from Arizona and…read morehave been absolutely killing it since then. They not only provide fantastic services at great prices, but they also provide an incredible safe space for the community-both the Centralia community and the queer community- They jumped right into helping make Centralia a better, happier and more beautiful place in association with the CDA, and other local businesses. They also provide proper training through their electrolysis school! They're an absolute blessing to our community and I look forward to continuing my journey with them!

From the owner: Electrology training & electrolysis services in Centralia WA. Our electrology programs are for new…read moreand established practitioners. Group training and one on one master classes are available. Electrolysis, FDA approve hair removal also available. Stephanie Shields CPE CLT is the owner of Zap Master Electrology in practice since 2003. Please contact us today to learn more about our services.

Terrible experience right off the bat. I've never had a waxing establishment have a 24 hour…read morecancellation policy. That's ridiculous. Apparently this company does, which I didn't realize. I show up to the appointment and I couldn't find the door which goes to Bloom's office. It was raining heavily, and I desperately needed to use the restroom, so I left to go do that. I figured I'd reschedule and try and figure out how to get in when I called them , no big deal. Then they call me and asked what happened, I told them, and they laid the cancellation policy on me, so I just told them, I'll see you in court.

She listens to what you want and need. So easy to schedule and she's so gentle. She offers a…read morevariety of services and takes the time to give you what you need.

I waited to leave this review until I've been more than once. Misty is the best! My wax lady in…read moreLacey moved out of state & I was super bummed because there seems to be a lack of quality estheticians in the area. I'm happy to drive to Tumwater for quality service & that's exactly what you'll get every time! I've used Misty for Brazilians & facial waxing. She's the best!

Absolutely love everything about this place. I have had a few services here and they have all been…read morefantastic. Appointments are easy to make online or by calling. They don't make you wait for your appt. they are very timely. The shop has very cute things to buy from clothing to cosmetics to jewelry to gifts. I could spend a fortune. The place is decorated very hip and modern. It is really clean and bright. Both people who did my services explained everything very well and were gentle and efficient. I will be a loyal returning customer.