I purchased a Groupon, since I am new to the area and I am looking for a place to do my nails. I got the Signature Pedicure and Manicure. I called and made my appointment for 5:30. I showed up 10 min early. Why? Because I am punctual. My experience started 45 min later. Not cool, especially when I am watching other people with the same time slot as me, and they are being taking care of. On time! My nail girl never introduces herself to me. I asked her what does the Signature Pedicure entail. She looked at me like I had three heads. I asked again and she says "I does not know". How are you about to sit and start my pedicure without knowing what you are doing?? The girl next to her starts to explain. She looks confused and scared. Another lady comes and takes over. Her name is Anilka. Anilka was great. She explains that the girl is new and doesn't know what a signature pedicure is, and that she will shadow her from this point on. Keep in mind Anilka was due to go home. Anilka tells the new girl to start prepping my nails for the manicure gel, while she finishes up my feet. To save time which I can appreciate since I already wasted 45 min. The new girl proceeds to asked me about the length of my nails and I said not too short. She cuts my pink nail with a nail clipper super short and has the nerve to say oops. Oops!!. I told her don't cut my nails anymore. File them down. Her filing skills suck to say the very least. I had to ask her to fix my nails as they were crooked. I started to question if maybe she needed glasses. She cut into my cuticles and had the nerve to say in Spanish that I pulled my hand away and that's why I am bleeding. (Spoiler alert.... I'm Puertorican and speak/understand Spanish perfectly). You clipped my skin what did you think I was going to do. Have you chop my finger off? Anilka is about to leave me with this girl, as it was her time to go home. So the first chance I got I asked Anilka to finish the job. I am so grateful she did. Anilka is the reason I did not leave the salon running. She was not able to give me the signature manicure I paid for. They were closing and honestly at this point I was in that salon for 2 hours and 40 minutes. It was too much. Anilka asked me to come back, that she will take care of me. She really is great. Awesome personality. Really listens to what you have to say. If I do give this place a second chance it will be because of Anilka. So do yourself a favor, when you make your appointment ask for Anilka. As for the new girl, a piece of advice, 1. when you are shadowing someone who helped you... pay attention and stop being on your phone and fixing your nails. 2. just because I did not speak to you in Spanish doesn't mean I don't know Spanish. I know I shocked you when I said my parents live in Puerto Rico! read more

Did not have a good experience whatsoever. Worst facial I have ever had... I paid half price since it was my first visit... it will be my last. I had high hopes for this place since I am new to Orlando. read more

I was in town for a conference with my family and we stopped by this spa to relax for some massages. We arrived exceptionally late to our appointment due to the traffic but the owner, Andy, never said a begrudging word. He warmly welcomed us and got us into our appointment. I had a massage with Sebastian and it was absolutely heavenly. Usually when I ask for a deep massage, I get sensitive on my spine, but Sebastian was able to give me a deep massage while applying just the right amount of pressure and responding to my body's need. If I lived in the area I would be back every week. My mother and I also stayed for pedicures with Roma. She is such a friendly and lovely woman, as well as an extremely talented manicurist. She is deeply concerned with providing the best experience and service possible and by the time you leave you end up making a friend. After having a stressful day or week, this is the place to go. I thoroughly enjoyed my experience and appreciate every one of the staff for accommodating my family and I. We are sad to leave! read more

I have been a member at The Spa for a little over a year now and am a very frequent client. Not only is their membership a great value, but the services that you receive (being a member or not) are all amazing! Upon entering, I am always greeted immediately and offered a complimentary beverage. They then escort you to one of their two comfortable waiting rooms while you wait for your service--one is a quiet dark, and cell phone free room, and the other is a bright room which allows cell phones. All the spa rooms and pedicure rooms are very clean and all the staff is very friendly and welcoming all the time. I have nothing but wonderful things to say about the Spa, their staff, and all of their services. I would highly recommend them to anyone and everyone. read more

This place is a scam. Their Groupon is a scam. I purchased a Groupon mani and pedi only for every time I made an appointment the rude receptionist told me I missed my appointment and didn't have one scheduled. Then they billed me for "no shows" $130. They would not give me a refund. This place has no customer service. Appalled at how terrible this place treated me !!! read more

I have been to The Spa twice now. The first time I went, I was greeted immediately and offered a much needed glass of wine. My service that day was a facial which was fine, not great. The wrap-around towel they gave me to wear was very damp...either from the client before me or wasn't dried thoroughly in the dryer. Since they use the hot mist on your face, all I could think about was that the dampness was from the previous client. Ick. Was I wearing the same towel??? The second time I went was for a Swedish massage. The receptionist again greeted me and offered me a drink...which she forgot to deliver. I waited in their tranquility waiting room, which is NOT relaxing at all. They leave the door open and give tours. It's kinda humorous how they describe it as the relaxing room when you can hear the music booming from the mani/pedi area and they're giving tours! They absolutely should keep that door closed the whole time!!! As for the massage itself, absolutely 5 stars with Terrell. He is a new employee there and he did a FANTASTIC job. I'm getting married in a couple of weeks and he was able to relieve all of my upper body stress. He is very well trained...he knew exactly where to add the pressure to relieve the knots in my back. I cannot say enough about how great of a job he did. I felt so much more relaxed. If you are stressed, ASK FOR TERRELL!!!! If it weren't for him, the spa would get a 2 star review from me because it is not a relaxing environment at all. read more

Cute little spot to have a nice spa day with the girls or just a "Me" day, the staff is wonderful and very inviting! The price is amazing especially their monthly memberships! I have my membership and I try to come every month! Totally worth the 30 min drive from home! read more

This was my first time going to this place and I found it through Google. This was not even my original choice, but the massage therapist that I had booked a couples massage with canceled on me that morning. I was calling many different places and lucked up with The Spa. They told me they could take us in an hour and we agreed. I arrived a little after my appointment time, but the staff called to guide us in as I was a little confused on directions. Upon getting there, everyone greeted us so happily and we were serviced immediately. After our massage, the staff took the time to show us around and do all of the things we missed out on due to our late arrival. This place is packed with amenities for members and non-members. Although from the outside it doesn't look like much, it is certainly a hidden gem upon entry. I will certainly become a member and return regularly for happy hour! read more

Don't be afraid of the half off club. You are able to cancel it whenever you want and you don't have to show up in person to do so. This place gives great pedicures for a decent (Florida) price. They're also very generous with the drinks. read more

I visited The Spa after purchasing a Groupon. Can I just say, this place is adorable! It's much smaller than I had imagined. And when I say small, I mean like only 2 pedi stations and only 2 mani stations. So, definitely make an appointment before you go. We made an appointment before we came but we still had to wait a bit. It wasn't too terrible since they offered complimentary drinks (even mimosas!). There is not much privacy in this place since it is so small, so if anyone around you is having a conversation it can impose on your quiet time. I'm not sure if I would enjoy a massage here because the rooms are right next to the mani/pedi stations and who knows how thin the walls are. Overall, I liked this place. They have a half off club (which came with the Groupon) so I'll definitely be back. Give it a shot! read more

Like others I was middle of the road too on this place. I had this same experience as Kristen with my pedicure when I went last year. Friendly staff but service was so so. My nails chipped within a few days and I would expect more for the price point. I also felt like I had to sign up for another service when I left which I quickly canceled the following week since they had my credit card on file. read more

First time customers for a couples massage for my husband's birthday. I saw a special rate on their site which influenced my decision. The massages itself were great and I would return just for that. However everything else is extremely lackluster. This is an old business which also contributed to me booking here (trying to support established businesses) However it appears they haven't done much lately to update the place. The staff present also looked sloppy. Their scrubs were faded, large, wrinkled. They looked like they just woke up and came to work. The women who were in the scrubs didn't look polished and presentable. It was a strange sight for a day spa where I expected a higher level of standards to a traditional massage place. The part that left a bad taste in my mouth was upon checkout, I was charged full price. Even though she knew we were knew because she tried to get us to sign up for memberships. I reminded her of the new member price and she said "oh yes I forgot" (did you really?) And gave us the discounted price. I don't like being taken advantage of and this moment felt dishonest. read more

This spa is amazing I have never seen such a large spa with so many amenities. The infrared sauna and the Jacuzzi outside is such a nice addition. The pedicure room is huge with big beautiful windows to see outside. If you want to be truly pampered I would highly recommend getting a pedicure. My hot stone massage by Thomas felt like I was in heaven. The Bio peel facial was a nice gentle peel my face looks and feels amazing. Andy the owner is awesome such a friendly owner really takes a lot of pride in his spa and is hands on with the clients. The spa manager Gjuana was warm and welcoming offering a tour of the spa. Do yourself a favor we all Deserve pampering and book a spa day read more

Great location in the middle of college park. Very accommodating they were able to get me an appointment right away. Of course it was Monday afternoon -a slow time. They even had delicious hot tea from infusion tea. Also pedicure was very relaxing with hot stones. They were very meticulous and the OPI polish looks great! Everyone is courteous and friendly. read more

Can I just talk about how much I love this place? The first time I visited was with a Groupon. I immediately was made very comfortable, given a tour of the facilities, and then taken to my nail tech Roma, who is such a dream. After my first visit, I joined the nail membership because HELLO! What's better than a guaranteed mani pedi every month? I have had my nails done by Nan also and she is very sweet! I am at The Spa every two weeks and I look forward to these visits every month for just a moment of relaxation! The facilities are lovely, the staff is so kind, and you get to drink wine the whole time you're there! You can't beat this place. read more

Received a facial and massage from Aisha today. One of the best massages I have ever had! Her style is perfect and just what I needed for my tight muscles. Sadly I don't live close by, but will be returning to her when I visit. My facial was excellent. Aisha was able to help my breakouts and my skin feels so soft and smooth. I've only ever had one facial prior to this one, but I am impressed! read more

The Spa in college park caters to your every need and the staff makes you feel like family from the moment you walk through the door. Be sure to bring a bathing suit because they have a jacuzzi! I will be coming back here for another massage! read more

Visiting from Va Beach and Went here for my first ever professional massage and I hope all future massages I get are this good. This place has so many features. Please give them a try. You won't regret it. read more

Awesome salon! Josie is the best, but I love all of their staff and all the services they provide. I became a member and it's so worth! Will definitely keep coming back while I live here. read more

My nail tech Anilka was amazing, she was very personable and pleasant and my pedi looks great. The reason for 3 stars is NOT because of her. I arrived 10 minutes early for my 3:00 appointment but was not taken back until 3:25. And I paid for the hour long signature pedicure but was helped out of my chair before 4:00. I didn't mind waiting to be taken care of, but would've liked to have had the whole hour for the pedicure. But the staff is booked every hour and to stay on time they are pressured to end appointments on time no matter whether they started on time or not. Will consider going back if I can't find availability at another salon. And will definitely book with Anilka if I do. read more

Had an awesome pedicure with Mae. Starbucks coffee, toes painted and feet massaged while having good convos makes me know i will be coming back on a regular basis to pamper myself. Thanks to the team at The Spa for your awesome hospitality! read more

Darlene does an amazing mani/pedi. The staff treats like royalty. I highly encourage getting a membership. If you want the ultimate spa treatment, I would recommend no other place than The Spa on Edgewater. read more

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Lovely atmosphere - Andy was very attentive. My nail tech, Nan, was a sweetie. They also have a sauna and a hot tub! They made sure my girlfriend and I sat together during our pedicure. Nice touch! read more

I type this as I lay comfortably on a massage chair, enjoying the view of ivy-lined walls from a quiet, private room while my nails dry from a fabulous pedicure. Nan, my technician, covered me with a towel and encouraged me to rest (apparently I look like I need it). Talk about service! This was my first nail service here, and I couldn't be happier. I have had several massages here now with Sebastian and Emily - both wonderful in different ways. I'm always greeted by name and with a smile upon entering the spa. How refreshing to come to a place that makes you feel welcome! There's a little patio out back with a spa where I love to hide before my massage service. They even once offered to perform the massage outside -- I may have to take them up on it next time. The place is clean, well-priced and excellent service all around. Always offered a beverage (including wine), and the available salt scrubs and lotion are just lovely. Highly recommended for anyone looking for a place for massages, nails, and general relaxation. read more

Just came out The Spa and I must say I was not impressed one bit. I took my mom for a girls day. We got facials and massages. To begin it's all about presentation in my book. When we walked the girls at the front desk were eating a salad, they offered drinks which was nice yet they gave it to us in a plastic champagne glass. They could have used glass versus plastic. We were given a tour and showed us what was called the relaxing room. Yet I didn't see much relaxing and it was pretty noisy from people coming in and out. I was given the facial first. Worst facial of my life!! My 16 year old brother could have cleaned my face way better than the young lady. i felt like she just kept wetting my face and drying it with hot towels. She spent about 35 minutes wetting and drying and scrubbing my face. About 5 minutes removing my black heads and then put what seemed like soap foam on my chin and nose and left it alone for ten minutes and didn't do anything for those ten minutes. a massage in the mean time would have been nice. she did massage afterwards though. overall the facial hurt, i felt her digging her nails in my face. Not a good experience. Also, I could hear everyone coming in and out the spa and the clients or workers while in the facial room. The massage was done by Thomas. He was very nice and attentive. Only compliant there was the music kept skipping and pausing. I gave 2 stars bc the people who did the massage and facial were extra nice. But overall service and feeling pleased not so much. I am definitely going to get a facial next week but it won't be here. read more

I am a regular nail customer at The Spa but last week I treated myself to a 75 minute massage. Absolute heaven. Will be going back for massages regularly. I work too hard at everything in my life. Time to work harder at taking care of myself. read more

I found out about this place through Yelp - it had decent reviews and it was at a convenient location. Also, for Valentine's my boyfriend got me a package (spa getaway: includes signature mani/pedi & 30 min express facial). I'm the kind of child who has always stocked up on candy before a night of insane ravenous chow-down so I naturally saved this gift certificate until finals! This trip is much needed and I enjoy being pampered - The Spa LLC still holds the great service Yelpers raved about from a year ago (drink selections, customer service, and environment atmosphere). The staff is friendly and talkative and enjoyable to be around and were attentive about keeping you hydrated. I also liked the nail polish selection - although there were only probably 70+ choices at least it was diverse. They stick with OPI and essie mostly and that's fine with me. **For those who are curious, I tried OPI's Don't Mess With OPI (for hands) and Austin-tatious OPI (for feet). read more

I was in Orlando and in quite a bit of pain. It was a Sunday and not many places were open. I discovered The Spa on Edgewater on Yelp and decided to drop in. I didn't expect them to accommodate me but I only waited for 30mins for a therapist. Adriana was my therapist and listened to my needs as I explained the type of pain I was experiencing. She was amazing, I had 60mins of deep tissue massage and left feeling completely renewed. I will definitely be back next time I am in town. read more

Horrible. Completely unsanitary. All linens are stained. Pedicure bowls are filthy. Dead roaches and lizards about. I would never go here again!!! read more

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Great experience! Friendly staff, clean facilities and many treatment options. I would recommend The Spa to my friends and family! read more

Initial walk in the place seemed pretty hectic . Not really a spa type atmosphere. The front desk people were okay. I was shown a waiting room while they offered me whine water or juice. It took a while to be taken back to start the service. I was supposed to start at 3 and it was 3:21pm when I got taken back. My esthetician name was Joanne and she was awesome. I guess there was a mix up of communication as far as who was going to take care of me. She has been doing nails for 10 years and it showed. I was there for an hour and a half but she was very thorough and my nails came out great. The front desk did try to get me to sign up, cause they are a membership based salon, but I just declined. read more

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Came for a couples massage with my husband. It was his first massage and he enjoyed it. My masseuse, Brandon, gave a great deep tissue massage. Just in Orlando for a quick visit so not very likely return, but I recommend this spot. read more

I'm always happy with the service I get here, but as anyone will tell you, the people make The Spa special! I feel like a member of the family when I walk in the door! Great Mani/Pedi's! read more

Love coming to this place! Whether I want a ladies day at the spa, or a relaxing 'me day', I can always count on their team!

Absolutely LOVE Courtney! She is quiet but extremely professional and such a sweetheart. So glad I started coming here! Always get a gel mani and pedi. Also get the monthly subscription it pays for itself!!!! read more

I have been getting massages for over 20 years and experienced an amazing swedish massage by Shelby. Shelby truly has a passion for her craft and takes great care of her clients. Pressure was spot on and troubled areas were treated perfectly. I left refreshed, relaxed and rejuvenated. read more

I've been 3 times so far, twice for eyebrow waxing and once for a mani-pedi service. As someone who's worked in the spa industry myself, I'm particular about what spas I go to, and very critical when it comes to the professionalism of the service. Service was great overall. I had my services done with Amy and she did a great job. I would definitely go back. Check out this place if you haven't already. read more

If I could give 6 stars I would. Best massage I've ever had. I'm a weight lifter and I have a history of being incredibly tight. Even deep tissue massages are usually like getting tickled by a feather. Most masseuses give up and try to upsell me an extra hour. Yuna, on the other hand, gave me an unbelievable massage...it was almost like physical therapy, she did a lot of stretching to compliment the incredibly penetrative massage. She also explained to me what she was doing throughout (not in an annoying way). Fantastic job, I will definitely visit Yuna and The Spa next time I'm in Orlando. read more

Friendly service! Great polish! Always feel relaxed when I leave. Great location, easy parking. Booking appointments is easy and the hours are fabulous. read more

Destiny (Massage Therapist) was amazing. I also loved that I could book online which is always better for me. I bought the monthly package and I like I can switch between massages and facials. Look forward to returning next month. read more