I debated whether or not to share this experience, but ultimately decided to do so in hopes it…read morehelps other mothers--whether you're new, experienced, or somewhere in between--navigate their breastfeeding support options. I contacted this practice to request an **in-person** consultation. The first question I was asked was not my name or concern, but rather, "What insurance do you have?" I was then informed that **all initial consultations are conducted virtually**. Despite expressing multiple times that I was only comfortable with an in-person visit, I was repeatedly told to proceed with scheduling a virtual appointment and to check with my insurance about coverage. After setting an appointment, I again inquired about the earliest possible date for an in-person follow-up. I was told that most clients don't need in-person visits and that one might be possible the following week if they decided it was warranted. I felt dismissed and somewhat embarrassed for asking--despite my request being both personal and reasonable. For many, myself included, the idea of being partially undressed on a Zoom call is deeply uncomfortable, especially when discussing something as sensitive as breastfeeding. I also had concerns that a virtual visit might rely too heavily on generic recommendations, many of which I've already tried. Lactation consultants need to be present to help the mom maneuver their breast. This is supposed to be (to the extent a mother wants this) a hands-on experience. When I decided to cancel my appointment, **only then** was I offered an in-person visit the very next day. At that point, I no longer felt confident that this provider would prioritize or listen to my individual needs, so I chose to seek care elsewhere. While I do believe this practice could be a helpful resource for others, my personal experience fell short. From the initial focus on insurance over care, to the lack of flexibility or empathy regarding my comfort and preferences, it became clear this was not the right fit for me. I'm seeking support from someone who genuinely wants to help me meet my breastfeeding goals--not someone who sees me as just another appointment on the schedule.

I hesitate to write this review as I usually like to say nice things about people (particularly…read moresmall businesses), but I feel as though even though it's been two+ years, I have to get this off of my chest. Reading similar reviews has been validating to my experiences, and I hope to bring similar feelings to other women. I was paired with Melissa through my insurance and she seemed like she'd be a nice fit. The ladies in my doula group had nice things to say about her and she had very positive online reviews, so I was optimistic. We had an intake session by phone a few weeks before my baby was born and she seemed nice enough, I was still optimistic. Unfortunately, when my baby showed up it was a different story. I delivered on a Friday so the lactation consultant at the hospital wasn't there for the weekend and I was having a bit of trouble figuring out techniques etc. After a few days, my baby started to drop weight and I was absolutely terrified. I contacted Melissa hoping she could help us, but instead all I received was a dismissive response (via text) stating that she could only see us in person several weeks into the future and the only appts that she had available more immediately were online. Not very helpful in a moment like that. I felt like my baby and I didn't matter to her at all - that we were just boxes on her to do list to be checked off when she felt like it. It was very hurtful. Fortunately, our maintenance man happened to be in our apartment fixing the heat and gave us some helpful tips from what he learned from his wife and their four kids that helped us get through the night (pleasant surprises in life :)). The following day, our pediatrician really showed up for us and luckily had a lactation nurse on staff whom saw us in person ASAP and it all worked out in the long run. I don't write this review to be mean, but once again rather to validate women who might have had similar experiences or may have them in the future. This seems much more important to write a review about than a mediocre restaurant. I'm glad to hear so many women have had positive experiences with Melissa, I just wish we were one of them. As I've seen Melissa write in response to similar reviews, we wish her the best.

I met Sonya through other people and found her to be very personable, dedicated and passionate…read moreabout her work. She is a true self starter, organized, structured and is a true professional. She is a mother as well and I have seen the patience with her children that clearly applies to how she deals with her clients. I highly recommend her.

I am a speech-language pathologist for the Chicago Public Schools. The parents of a student that I…read moretreat for a language disorder in school were seeking additional outside services and asked me for a recommendation. I referred them to Sonya at Lakeshore Speech. They have reported being very happy with the therapy sessions thus far. She is very professional, explains what she is doing and gives them advice on how they can work with their son at home to support what she is doing in therapy. I, too, am very happy because she communicates regularly with me, so we are able to coordinate our therapy for the maximum benefit of the student. He is making wonderful progress. Sonya has informed me that she also works with adults, and judging by her professionalism and background, I am confident that she is simply a talented therapist all around. I can and will continue to recommend her to anyone who is looking for a speech-language pathologist.

We've been with Timber Ridge for over a year. After the commute to Skokie became too much for our…read moreschedule, we were thrilled that a location in Deerfield was opening up! We have had great experiences with Laura and all her staff. Everyone is warm and welcoming. Our OTs have been amazing with our kid. The new Deerfield location is super convenient and the perfect space for speech and occupational therapy!

Debbi is absolutely incredible. She's worked with both of my kids at different points - different…read moreages and different needs - and they have both thrived with her. She is incredibly warm, kind, engaging, funny and knowledgable. Deb is patient, takes time to explain things and answers all of my questions. My kids LOVE their time with her and never want their sessions to end.

We are so incredibly grateful for CCS and the amazing support they have given Aria. Every member of…read moreher team truly cares, and it shows in the progress she continues to make. A huge thank you to Deb for OT, Kaitlyn for PT, and Skyler and Sam for speech -- your patience, skill, and dedication mean more to our family than you know. And to Carrie, both as the owner and a PT, thank you for creating such a positive, supportive environment where kids feel safe, encouraged, and celebrated. CCS is more than just a therapy clinic -- it's a place where children are understood, supported, and empowered to grow. We appreciate everything you do for Aria and for so many families in our community!

I work with Sarah, Carrie, Kaitlyn Mary/ Deb( when Mary is absent) and they have definitely made a…read moredifference in my life. Carrie( the owner ) is SUPER nice. They also have a nice space and they have a variety of equipment to use. Also , they have games and toys . Also they have individual rooms (named by colors ) (example orange room) also they have a therapeutic camp (for ages infant to 6) Also, they have a haircut service ( for people who don't like the busy haircut places and loud noise in haircut places) I definitely recommend this place a 10 / 10 for Carrie and her staff! (I will list there website and info down below if you are interested(: )

I want to say a huge thank you to all our therapists -- you are truly like family to us…read more Thanks to you, I've learned to believe in miracles. When you are near, we -- and our daughter -- feel incredible support. The work you put into our child is immense! She is making progress, growing, improving her behavior, and most importantly -- she is happy. You are not only teaching her skills and knowledge, but also showing her the school of life. I want to give special thanks to Angie, the owner of the center. This place is a sanctuary -- our second home. It's where my daughter wants to go every day. We deeply value and love Maddie -- she's always there, always ready to help. Every therapist is unique -- attentive, present, with a bright and kind soul. Always ready to offer a helping hand. I want to mention each and every one of you who interacts with our daughter. You all bring so much effort, patience, and love. Thank you, personally, to every teacher who works with our little girl. Together, each of you has created a safe, kind, joyful, and nurturing environment for our children. I tell everyone about you. There was a time I didn't believe in my child -- but now I believe in her 100%. She will succeed -- because she has us! we love you so much and appreciate you so much

Such top notch care for my children. We have been coming here for over 3 years and highly recommend…read moreit.

I have been receiving my Infusions for my crohn's medication for several years from the Premier…read morePoint team in Deerfield. This team is so amazing. From the second that I decide to receive my infusion at Premier Point, they have been a great partner. They helped me work through my insurance and access challenges. They help me schedule my next infusion and give me reminder calls prior to the infusion. They remind me when I need an annual check in with my physician or when my paperwork needs to be updated. And, finally, last but not least, the team is so sweet, nurturing and caring. You have a private room for your infusion. You can watch TV, Netflix, or simply read or work. If you are hungry, you can order a meal and eat it during your infusion. It is a very delightful experience- very customer centric. I highly recommend Premier Point in Deerfield.

Very inexperienced and incompetent staff. They are somewhat friendly, and the facility seems modern…read moreand comfy. They offer snacks, have video games, Netflix, and more which is all well and nice. The problem arises when you realize there is no doctor on site and the nurses don't have a clue how to set up an I.V. They just spend endless time poking and prodding and trying to find a vein all the while the patient is agony. The nurses DO NOT LISTEN to feedback. They forget hot compresses/cold packs, don't know when the medicine is finished, or don't know the answers to basic questions. Had other problems as well. Been here twice and that's 2 times too many. Going elsewhere and recommend you do as well. UPDATE 30 MINUTES AFTER POSTING THIS REVIEW: I received a call from this facility half an hour after posing my completely honest Google review and they told me based upon that review they are unwilling to provide us service anymore. Obviously we could care less as I was never returning to this NOT PREMIER circus show but the fact they actually called me to tell me that based on my negative review I am unwelcome here just shows how UNPROFESSIONAL they are. At no point did they apologize. You have been warned.

Homecare Review for Evanston CareNow Homecare Hi Tracy,…read moreThank you for your dedicated service. You provided excellent care for Ms. Birdie, and I can assure you that, in her own way, she truly appreciated the help she received from your caregiver and the others who stepped in when needed. Please extend my heartfelt thanks to your outstanding team of caregivers for their compassion, support, and professionalism in caring for my mom. God bless you all,Brenda

Tracy and her team are wonderful and helpful. The care coordination they provide has gone above…read moreand beyond to help my clients. They have helped clients and their families determine advanced directives, go over medications and scheduling, and help them stay in their own homes. Aging in place allows peace and independence, and Tracy and her team, at Evanston Care Now helps clients achieve that.

The counselors are very helpful and friendly. I feel very comfortable talking and relating to and…read morewith them. I feel confident in their ability to help me in my quest for sobriety.