We've been with Timber Ridge for over a year. After the commute to Skokie became too much for our…read moreschedule, we were thrilled that a location in Deerfield was opening up! We have had great experiences with Laura and all her staff. Everyone is warm and welcoming. Our OTs have been amazing with our kid. The new Deerfield location is super convenient and the perfect space for speech and occupational therapy!

Debbi is absolutely incredible. She's worked with both of my kids at different points - different…read moreages and different needs - and they have both thrived with her. She is incredibly warm, kind, engaging, funny and knowledgable. Deb is patient, takes time to explain things and answers all of my questions. My kids LOVE their time with her and never want their sessions to end.

My 6 year old son saw Stephanie this summer for stuttering and we couldn't be happier with the…read moreresults of her work with him. Her approach is gentle, fun and effective. He enjoyed his sessions with her and he improved tremendously in a short period of time. We live in the city and traveling to Stephanie once/week was absolutely worth it!

We feel truly blessed to have Stephanie as our 7 year old son's therapist. Not only has she helped…read moresignificantly reduce his speech disfluency, but she has empowered us with tools on how we can help him at home. Stephanie is intelligent, compassionate, patient and super fun! She has my highest recommendation.

Dr. Kate was fabulous. I started going to her in my third trimester to work through some nerve pain…read moreand prepare for labor. She helped me figure out what positions would be best for pushing so as not to aggravate my nerve pain as much and gave me exercises so I could head into labor feeling confident and strong. Post Partum she helped me navigate my unplanned c-section recovery with focus on my scar and tissue healing, exercises to challenge me throughout various stages of recovery, and to feel prepared to get back into regular exercising. I highly recommend Dr. Kate and New Journey PT!

I debated whether or not to share this experience, but ultimately decided to do so in hopes it…read morehelps other mothers--whether you're new, experienced, or somewhere in between--navigate their breastfeeding support options. I contacted this practice to request an **in-person** consultation. The first question I was asked was not my name or concern, but rather, "What insurance do you have?" I was then informed that **all initial consultations are conducted virtually**. Despite expressing multiple times that I was only comfortable with an in-person visit, I was repeatedly told to proceed with scheduling a virtual appointment and to check with my insurance about coverage. After setting an appointment, I again inquired about the earliest possible date for an in-person follow-up. I was told that most clients don't need in-person visits and that one might be possible the following week if they decided it was warranted. I felt dismissed and somewhat embarrassed for asking--despite my request being both personal and reasonable. For many, myself included, the idea of being partially undressed on a Zoom call is deeply uncomfortable, especially when discussing something as sensitive as breastfeeding. I also had concerns that a virtual visit might rely too heavily on generic recommendations, many of which I've already tried. Lactation consultants need to be present to help the mom maneuver their breast. This is supposed to be (to the extent a mother wants this) a hands-on experience. When I decided to cancel my appointment, **only then** was I offered an in-person visit the very next day. At that point, I no longer felt confident that this provider would prioritize or listen to my individual needs, so I chose to seek care elsewhere. While I do believe this practice could be a helpful resource for others, my personal experience fell short. From the initial focus on insurance over care, to the lack of flexibility or empathy regarding my comfort and preferences, it became clear this was not the right fit for me. I'm seeking support from someone who genuinely wants to help me meet my breastfeeding goals--not someone who sees me as just another appointment on the schedule.

I hesitate to write this review as I usually like to say nice things about people (particularly…read moresmall businesses), but I feel as though even though it's been two+ years, I have to get this off of my chest. Reading similar reviews has been validating to my experiences, and I hope to bring similar feelings to other women. I was paired with Melissa through my insurance and she seemed like she'd be a nice fit. The ladies in my doula group had nice things to say about her and she had very positive online reviews, so I was optimistic. We had an intake session by phone a few weeks before my baby was born and she seemed nice enough, I was still optimistic. Unfortunately, when my baby showed up it was a different story. I delivered on a Friday so the lactation consultant at the hospital wasn't there for the weekend and I was having a bit of trouble figuring out techniques etc. After a few days, my baby started to drop weight and I was absolutely terrified. I contacted Melissa hoping she could help us, but instead all I received was a dismissive response (via text) stating that she could only see us in person several weeks into the future and the only appts that she had available more immediately were online. Not very helpful in a moment like that. I felt like my baby and I didn't matter to her at all - that we were just boxes on her to do list to be checked off when she felt like it. It was very hurtful. Fortunately, our maintenance man happened to be in our apartment fixing the heat and gave us some helpful tips from what he learned from his wife and their four kids that helped us get through the night (pleasant surprises in life :)). The following day, our pediatrician really showed up for us and luckily had a lactation nurse on staff whom saw us in person ASAP and it all worked out in the long run. I don't write this review to be mean, but once again rather to validate women who might have had similar experiences or may have them in the future. This seems much more important to write a review about than a mediocre restaurant. I'm glad to hear so many women have had positive experiences with Melissa, I just wish we were one of them. As I've seen Melissa write in response to similar reviews, we wish her the best.

I met Sonya through other people and found her to be very personable, dedicated and passionate…read moreabout her work. She is a true self starter, organized, structured and is a true professional. She is a mother as well and I have seen the patience with her children that clearly applies to how she deals with her clients. I highly recommend her.

I am a speech-language pathologist for the Chicago Public Schools. The parents of a student that I…read moretreat for a language disorder in school were seeking additional outside services and asked me for a recommendation. I referred them to Sonya at Lakeshore Speech. They have reported being very happy with the therapy sessions thus far. She is very professional, explains what she is doing and gives them advice on how they can work with their son at home to support what she is doing in therapy. I, too, am very happy because she communicates regularly with me, so we are able to coordinate our therapy for the maximum benefit of the student. He is making wonderful progress. Sonya has informed me that she also works with adults, and judging by her professionalism and background, I am confident that she is simply a talented therapist all around. I can and will continue to recommend her to anyone who is looking for a speech-language pathologist.

My middle schooler has been seeing Ellie from Crossroads Speech and I can't say enough about the…read moreprogress we've made. Ellie is not just a speech therapist, she's been an advocate for my child at school. It's hard to get a kid this age engaged and Ellie was great at modifying the games she uses during sessions so it was age appropriate. I highly recommend Ellie and Crossroads speech. Thanks for all you do, Ellie!

Our boys had delayed speech and other speech issues that we needed to address. Ellie was a dream…read moreto work with. She built long-term relationships with both of them (they loved her!) and was able to help them overcome their individual issues. She was very accommodating and able to meet at their school or our home. We would highly recommend her!

We absolutely adore Ms. Kaylie Wynn! She is energetic, vibrant, enthusiastic, empathic and…read morecompassionate! I cannot recommend her services highly enough. She makes our family (in particular, our son) feel at ease with her dedication, abilities and skills and the education to back it up! Kaylie takes the time to listen and provides solutions, even accessing other resources and colleagues, when necessary. She develops a personalized treatment plan that addresses my son's specific goals and challenges. She is incredibly knowledgeable about her field and provides clear explanations every step of the way. Ms. Kaylie's encouragement and support is invaluable and we think of her as a member of our family. She truly cares for the well-being of her clients and wants them to succeed in life. I would not hesitate to recommend Ms. Kaylie to anyone in need of pediatric occupational therapy services!

Thalia is such a warm and caring therapist, thorough and such an expert. She's been helpful with…read moreaddressing everything in such a professional yet approachable way, she guidance for us at home, and she has made such a difference.

This company needs an entire upper management adjustment…read more The training manager acts as everyones boss and is by far the rudest human in the building. Upper management is constantly talking bad about the RBTs and makes fun of them behind their backs. The staff is treated horribly, constantly. They will hire ANYONE, and that is why the turnover rate with employees is so high. The poor clients are put with people they don't know on a daily basis, behaviors among the clients are on the rise, these kids can feel the toxic environment. I am so sad to write this, but I am so glad I got out of this place. I have interviewed and toured many other ABA facilities, and MTC is by far the lowest on the totem pole. I would not recommend this company to anyone, employment or families looking for a trusting environment. Please do your research first.

You will see I rarely right reviews, but what this place did to my child & our therapist was…read morehorrible. 1st the person your child will be working w/daily has no credentials or degree. If you get a good therapist they will constantly be leaving due to poor treatment & poor management(see glass door reviews). This inconsistency of changing therapist is extremely hard for an autistic child. Some people they hire I would not even hire to babysit my neurotypical child, much less be by autistic/ADHD child therapist. They billed our insurance as we saw the BCBA, but we were actually seeing the RBT. Just beware as we spent a few yrs hoping it would get better, but when we finally had 2 good therapist they quit do to poor treatment. They drug my son in the clinic one day, told me if we didn't let them he would not get better. He spiraled saying he wanted to die, so they called an ambulance instead of calling me. It cost me $2400 in total. All because he had a different therapist all the time, and Raquel the head of the clinic treated us like it was out fault. She is cold as ice.