It was a wonderful place to stay with kids. Lots to do within walking distance. Beach, park and…read moresplash pad. The place was perfect. Room for all. My grandkids loved sleeping in the Cousins Room. Loved the fenced in yard for the kids. Place had everything. Well stocked. Our family had a wonderful time

great house! lots of space and so many bathtooms! perfect…read morefor a big family gathering. sooo close to the beach!

Staff is great and friendly. A+ hospitality from this group. The property itself is starting to…read moreshow a bit of wear and tear. It's due for a refresh, I personally have an expiration date of about a year before I look for another spot as a go to on the island. Location is awesome though, can easily access all the main thoroughfares on the island and bypass the Seawall traffic to get where you are going.

This was such a nice surprise! Clean, well appointed, and plenty of amenities nearby. Will…read moredefinitely stay here each time I visit Lake Jackson. Felt like I got significantly more than I paid for at this location.

Brought the kids to burn off some energy after lunch before another basketball game. It's fun…read morewatching the kids play together. Alec and Nick, even though older, than Caden and Cameron make them feel included. Alexis being the only girl, well she'll always stand alone and be outnumbered.

I checked in this motel and was given a rate of $60. Because of an individual that was staying with…read moreme, (who without my knowledge went in the office acting a fool and being disrespectful) I was informed he was no longer welcome on the property (understandable,) and they would call the authorities if he did, as well as I would have to leave immediately. And then they increased my room fee to $70. I mentioned that I would start paying for the room online and was told that they could cancel the reservation if they chose to. I asked for the owners number and was told there wasn't a number and I would have to catch him if he happened to be at the motel. I'm pretty sure all of this is unethical as well as discrimination.

BED BUGS! BED BUGS! BED BUGS! DO NOT GO! Me and my lady was getting bit as soon as we laid down…read more Left immediately and called them the next day for a refund and nobody returned my called. Got home and had bites everywhere! GO NEXT DOOR OR TO THE OTHER ONE. They didn't give me a refund so I hope I thwart as much customers as possible, making them lose more money than what they should've paid me back. They're Indian and dgaf. And they put me in a smoking room and they had more open. The room was nasty with paint chipped and holes in the walls. The reviews online are clearly bots. Disgusting. Should be 15$ rooms.

The place has such a homey feel. I loved the cabins, the cable had a wide variety of channels, and…read moreWiFi signal was string. The cabins have stoves and kitchens where you can cook. Management was really accommodating

Excellent beach cruiser bikes. We rented two beach cruisers with baskets, drink and phone holders…read more Bikes are the best way to get around the island. Beach cruising, bar hopping and birdwatching by bike! You can ride around the whole island in 20 min, stop at the fitness trail for a walk through honeysuckle and spotting birds. It was a torrential downpour when we were supposed to return the bikes, they came and picked them up for free, amazing service.

We are so glad we found Terri and Surfside Beach Buggy Rental. We tried the big name and never even…read moregot a phone call back. Terri was able to get us a cart the next day and was waiting on me when I arrived for easy pick up. We had zero issues with the cart, and I believe if we had that Terri would have gotten it fixed. The one star reviews are lame and likely motivated by the competition or the product of poor communication. Terri's business is relatively new and she treats people like she appreciates their business. That's who I like to support, not the people too busy to answer or call back. Returning the cart was just as easy. We will rent from Terri every summer from now on!

Very customer focused. Easy to rent from and return. Their golf carts are well taken care of.read more

WOULD RECOMMEND!! A good hotel that gets the job done!!…read moreOverall had a good experience and not much to complain about. The room was clean when we got there and everything was nice. Breakfast was okay, nothing special but gets the job done. Basic options like most hotels have. Only complaints are that when we got there they had given our room away (2 queens) so we settled for a king and pullout but they did give us a discount for accommodation. I did overhear this happening to another guest to so just be aware of that. When cleaning came to our room while we were gone they took our trash but didn't vacuum the crumbs on the floor and just left them, although they did a good job when we asked them ourselves to come clean. Overall a good experience and would recommend.

It's Bay City. Hotel options are few and far between…read more Breakfast was OK. I always went early so the full spread wasn't usually set out yet. But full spread includes a couple of omelette options, oatmeal and cereal and fruit with juice options. I recommend staying on the fourth floor away from elevator if sensitive to noise. I had originally wanted to stay at Hampton Inn but I booked the one in Bay City, MICHIGAN and when I realized it and tried to book Bat City, TX they were sold out. Plus I heard Hampton Inn wasn't that great, they had roaches, their breakfast was trash and they have A/C issues. Housekeeping is by request only. They are quick and efficient. Customer service was friendly for the most part. BIG shout out to Marla and Beatrice. They made my extended stay enjoyable. One hotel receptionist I don't know her name kind of made my complaint about the hotel guest in the room above mine feel invalid. If someone is walking heavy to the point it awakens you from your sleep, then I feel like that is valid enough to call the front desk and have them call that room to ask them to be mindful of their walking and walk softer. She gave me push back asking well if they aren't jumping and just walking I can't do anything about that. I stayed for six weeks. I've only complained about a hotel guest or guests three times that stayed above me. So don't give me that if they're just walking I can't do anything about that. It takes a lot for me to be awakened: I keep a cold room, keep the curtains closed, have a fan on and a sound machine. For those who like to be cold this hotel is for you. I kept my room between 58-60 degrees. Very pleasant especially for that Texas heat. So that was appreciated. Two washers and two dryers on third floor only. Be careful because my quarter got stuck in the dryer. They refunded my money but still annoying. They do offer a wash and fold service which is extremely convenient. You drop off your clothes by 9AM and it will be back by 3PM. They charge your room and a one time bag fee which I think is like $3 and you get to keep the bag. I did see roaches. Four total. One the FIRST day I moved in which was alarming because the room should be thoroughly cleaned so I guess the housekeepers missed it when vacuuming. It was by the window next to the A/C unit. I asked the front desk receptionist who came and got it and apologized. She also said they recently fumigated. The second one was dead in the entry way. The third one was alive in the bathroom. It was a small and paper thin one. Fourth one was dead in the bathroom. I'm someone who likes to sleep in the dark but after seeing from the first day there were roaches I kept the TV on around the clock on mute. TV is OK. LG i think 39 inches if that. To turn it on is a pain (power then options then HDMI then something else before you get to live TV). Not many options. I don't think they had a premium channel like HBO. No BET or VH1 or MTV either if I remember correctly. I also saw two dead ones in the lobby area when you first enter the hotel. For Halloween they set out some candy and had some decorations set up. They have a small market with ice cream, water, I think sodas and some medicines and chips. Ice machine is on first floor. Sometimes I had to ask for different sheets, towels or pillowcases because they had stains on them that didn't wash out. The couch and office chair didn't seem trustworthy enough to sit on. Shower pressure varied too. Some days the hot water would last awhile and the pressure would sustain. Other days pressure would be a gentle cascade and the hot water would be fleeting even if you turned the knob all the way to the left. The shower door at least in my room was hard to slide from both sides. Not sure if it needed WD40 or something but I felt it was going to break with me having to apply force to slide it back and get in.