I stayed here two nights - not the first time - room was great! I find the queen beds to be more…read morecomfortable than the king. I was ill over my stay so the quiet, comfort allowed me to sleep for hours on end. Staff were great and accommodating. SpringHill has always been my favorite Marriott hotel. This one was reasonably priced. Overall great experience.

Jessica is absolutely amazing and makes you feel comfortable in your stay! If I could have her at…read moreevery hotel, it would be an advantage. It's past midnight and she's still personable, sweet, and so so kind! I will stay here next time based on her awesome personal experience. Please give her a pay raise, she deserves it!!!

America's Best? I would HATE to see America's Worst! This was the dirtiest hotel I have ever stayed…read morein! They couldn't pay me to stay here again! The room was filthy and hazards to your health! My leg got ripped open by a bed rail that stuck out past the bed box spring mattress. There was mold in the walls that was pained over. There was mold all over the ceiling in the bathroom; pubic hairs and rust in the bathtub; dirt on the floors; feces on the wall behind the toilet; streaky mirrors; semen on the bedspread; hole in the blanket under the bedspread; cigarette ashes on the windowsill; and a window so dirty you could barely see through it! Why didn't I check YELP reviews before booking here through Booking.com? DISGUSTING!!!!

Where do I start.... This location blew away all my expectations. Although 15 minutes from…read moreGalveston, it's conveniently located off 45 with plenty of amenities near by. The quality of the room was incredible, and the staff was nothing less than excellent. Also, there is a night club inside the hotel if that's your type of scene. The daily rate was 5x less than similar hotels on the beachfront. While visiting Galveston, I STRONGLY recommend this hotel unless you are dead set on staying on a beach front property. I will definitely be back!

Great hotel. Looks and feels brand new…read more Checkin process was fast and efficient. Breakfast was super good. Fred was super efficient on check in and was super friendly . Highly recommend

Very disappointed I booked the hotel and dinner realize it was 2 hours from where I needed to be…read moreevery day. So I contacted the third party I booked through and they contacted the hotel and they agreed to refund the 2 nights and that was 2 months ago. I realized I never got the credit and contacted them and they are now denying the refund. I would not recommend this hotel ever again. Very disappointed and frustrated

We loved coming to this place. It is only 6 units for the hotel portion but you are right on the…read morebeach. Such a great location and was pretty quiet at night. They had a community firepit we didnt get a chance to enjoy but just had such a wonderful experience. The staff was really nice an accommodating. We already booked for March and want to book sooner! Note: This is a small place with limited staff, please be patient with any needs.

We used this resort for a family reunion. It was the perfect location to hold our entire family…read more The service we received for the weekend was top notch and every detail thought of for our large, multi generational group. The staff was professional and exceeded all expectations. We will definitely use again. It is becoming THE destination on the island. Thank you Ralph and Amy for a memorable event in Surfside!

Best place to stay Great views…read moreWonderful condo The beauty of the grounds are amazing Umbrella and chair services are amazing

Beautiful condo with awesome views directly on beach and Gulf, no busy street to cross. Friendly…read morestaff and checkin was simple. Prices were reasonable in October. The only real downer was no washer/dryer in the unit, but they advertised a laundry facility in the building; however, when we asked where it was located, we were told that it was for condo owners only.

I was thrilled with this hotel. I have stayed at other BW Plus hotels and been impressed, but this…read morewas my first stay at this one. Zero complaints. A couple minor things, but that's just me. Nothing to detract from the overall experience. The staff were all exceedingly friendly and willing to help. Everyone I interacted with was smiling and cheerful. They have free cookies at the front desk in the afternoon, so when you come in after working all day you can have a cookie! Shout out to Melody working the morning breakfast and the front desk simultaneously. She was waaaay too perky so early in the morning! The hotel feels very modern. It seems to be very well kept. All the fixtures, furnishings, elevators, carpets, etc. were in good repair. The lobby and common areas were spotlessly clean. The door locks and keys worked well. Minimal misfires with the key cards. My room was fresh smelling and also very clean. The AC worked very well. Towels and linens were fresh and decent. One interesting thing if you are a member of BW Rewards. If you are willing to forego the housekeeping service, they will credit your account with 500 bonus points for each day you do. There was a card to hang on the door to let the maids know. Needless to say, this has likely become my go-to hotel when I am in the area again. I am a fan!

I stay here when I visit family. Clean and comfortable with friendly staff. Their breakfast is also…read morereally good. just learned that they make their pastries fresh. I've been here a few times and I thought they bought them from a bakery (because they're kind of fancy) Nope. They bake them fresh. When they told me that, my mind was blown. Their eggs and sausage are really good.

Hotel is nice on the inside ... but they will cancel your booking…read more Manager will not call back Will Come in your room without asking and not clean Will not help you with any problems there was noise above my head until 10 pm They charged me $202 worth of incidentals and they will not return and It has been over a week The manager did get o. The phone after I called for the 4th time said I am One of those " very rude and short laughed at my problem and told me their was no way they charged me that much but told their cooperate it was a 5/10 business . I was told by Marriott to call my bank ... I did ... they said the hotel has many money .... Someone there is pocketing money they don't care about your comfort or the feeling of insecurity when someone goes in your room Don't be fooled by the cover!!

And we did return three weeks ago. Nothing has changed. It was still clean and everyone working…read morethere was friendly. They even gave a meh Chinese Buffet next door that we hit up TWICE because it's popular with kidlets. The defunct mall also has a Sears still going and a cool comic book store. Best of all it has a cheap movie theatre. Score! I know some folks give out five star reviews like Kardashians take selfies. I try and make sure that 5 stars from me means something, especially if it's something you are going to spend a chunk of money on...like a hotel. Now to preface this: Last year we stayed at a dreadful place in Kemah that, to this day, gives me nightmares. This time I went out of my way to try to find the best deal on a great hotel. The reason this one popped up was because Texas City is strategically placed between Houston & Galveston and most people want to spend a bunch to stay near the water. Newsflash: Most of those hotels are stuff Gordon Ramsay's Hotel Hell are made of. Being close to the not-so-blue waters of Galveston typically means mold, smelly and expensive. I've had enough of paying inflated prices for places to sleep. Texas City may not be on water but it's a much better value. The hotel is weirdly situated next to defunct Ryan's Buffett and The Mall of the Mainland, which used to be a mall and is now better suited for you to hide in if the plot of Walking Dead takes place. It's HUGE BTW. The hotel itself is small, having three floors and one ice maker, a guest laundry room and a very small indoor pool (a pivotal thing for my family) and business center. We were greeted with friendly employees and a personalized chocolate bar with my name on it (nice touch). Now...I'm used to cleaning my hotel rooms before I use them, as I'm a weird one when it comes to sleeping in foreign places, but to my amazement the room was SPOTLESS. I'm talking you could eat off the bathroom floor (a.k.a. Terri's New Years spot) kind of clean. All the things I had requested (and was prepared to gripe about not getting) were there! Extra pillows, blankets, conditioner...it was all there! They put a hairdryer in the closet in case you go looking. We stayed for 4 nights and each day we returned to a perfectly clean room. We left tips each day and the staff always left a sweet card of thanks. The a/c was a freaking champ! After being out in 100 degree weather we returned to a perfect 68 degree room (I turned it down more at night) and chilly drinks thanks to the mini fridge. There's a microwave downstairs but not in room. You get HBO and a bunch of cable channels. The breakfast was better than expected. Real eggs, cheese omelets, bacon AND sausage, a waffle maker and cereal, fruit, coffee....it's all there. There's only one waffle maker so there's a bit of a wait there. Even though they have a 9 am close time for breakfast each day the sweet lady who refilled things made sure everyone who came down got food, even if they arrived at 9:05. I can tell you this hotel on my stay was quiet. The last night we stayed more people started arriving and it did start to get louder, but nothing that made me insane. We stayed during the week because it's cheaper. It's also less crowded. Free WiFi (choose the free option when you arrive, and be careful because there's a $5 a day option...it's the same speed) free parking and free breakfast at $80 a night make this an easy five stars. The employees were all impeccable and again...it's hard to find some place this clean. We will return!

Staff is great and friendly. A+ hospitality from this group. The property itself is starting to…read moreshow a bit of wear and tear. It's due for a refresh, I personally have an expiration date of about a year before I look for another spot as a go to on the island. Location is awesome though, can easily access all the main thoroughfares on the island and bypass the Seawall traffic to get where you are going.

This was such a nice surprise! Clean, well appointed, and plenty of amenities nearby. Will…read moredefinitely stay here each time I visit Lake Jackson. Felt like I got significantly more than I paid for at this location.