I had very swollen feet from walking so much and Jason saved me! He is the best foot massage I have…read moreever had! He massaged so good my feet swelling went away! He also cracked my ankle which felt amazing! I recommend you try this place!

Holy Smokes!!! Hands down the BEST massage I've had in soooo long!…read more Jennifer was AMAZING! My friend had Jimmy do her massage and she was amazed as well! So grateful to have found this place!!

I had a wonderful massage with Ivy! She is very professional, attentive, and skilled. She took the…read moretime to understand where I was feeling tense and adjusted the pressure perfectly throughout the session. I left feeling so much more relaxed, refreshed, and relieved. The atmosphere was clean, peaceful, and welcoming as well. I highly recommend Ivy to anyone looking for a high-quality massage. I'll definitely be back!

I have received many massages in my life, but this one was by far the BEST! Kristina not only…read morehelped alleviate my stress and anxiety, but her knowledge and expertise really showed up during my massage. She was caring and compassionate, and made sure that I was comfortable, as well as relaxed. She also did some light stretching intermittently during the massage, which made all the difference in the world. Make sure you ask for her, you will NOT be disappointed. I wish I lived closer and not out of state, so I could come in regularly.

The experience was so nice that we booked it twice! Let me preface this review by stating that our…read morefirst visit, Friday, 12/19, was great (4/5 stars). We were asked to pay in advance, which I found to be odd & somewhat unprofessional, but we received our services and we thoroughly enjoyed them. We returned on Sunday, 12/21 and had a less satisfactory experience (1/5 stars). My husband and I were in town for my birthday and I thought it would be nice for us to have a massage shortly after arriving. Sitting on a plane for 2.5 hours can really allow the stiffness to set in and we needed an activity to do until we were able to check into our hotel. This place had great reviews, was affordable, and was conveniently located about 25 minutes from our hotel. I found a Groupon online for a 90- minute couples treatment that included a 60-minute Swedish massage and 30-minute face & scalp massage. When I called them to check availability, I was told to not purchase the Groupon and that they would honor that price ($140 total). We booked our appointment and arrived at the scheduled time. Here's what they did well: 1. Verbal communication over the phone came with a bit of a language barrier, so they followed up via text to confirm the details of our visit. This became doubly important when I arrived in-person because someone different was there and didn't understand what I was saying until I presented the text communications. 2. The room was cozy, inviting and dimly lit. It created an intimate setting for my husband and I to get comfortable in. 3. They surprised us with the use of hot stones, which I didn't think was included. I'd seen the option for that online, but chose the option that included the facial and scalp massage instead. 4. During the facial, they covered us with warm, heavy blankets. We joked afterwards that they sort of forced us to relax! 5. Afterwards, they checked to make sure we enjoyed the experience and were very gracious when we tipped. 6. Also, at one point, lots of hot stones were piled on top of towels on our backs and wrapped up. They stayed there for a while and that was quite lovely. First time I've ever had that done anywhere! What they could have done better: 1. Asking for payment in advance. In reading the reviews, it seems like they don't always do this; just sometimes. That made it feel a little discriminatory. 2. During our second visit, we had two completely different masseurs (my fault for not requesting the same two), one of which was the woman who was working the front desk. She continued to answer phones throughout our entire treatment. The phone was in the room, ringing constantly. She would answer and then leave the room, interrupting the service, and often times leaving the door to our private room open. It was very distracting. We were unable to relax, and we felt cheated out of a portion of the service due to the constant interruptions. 3. The facial and scalp massage was actually a 1-2 minute facial massage followed by the application of a dollar store sheet mask. They then covered us with a blanket and left us in the room for 30 minutes. This felt like false advertising, but it was okay because my husband, who's bald, did receive a scalp massage. 4. The last point leads me to the fact that the service that I received differed greatly from what my husband experienced laying right next to me. His feet were massaged by hand and mine were rubbed only with the hot stones. In our first visit, my masseuse climbed on top of my back and "massaged" my back, buttocks, and thighs with her knees. His didn't climb on him at all. I would've preferred that as well! Lol 5. After our second visit, due to the lack of professionalism and poorly administered treatment, we were not inclined to tip, but we were flat-out asked for one and presented with a case/plea regarding the masseuse that was not answering phones during the service. We were put on the spot and therefore left a tip for only her. 6. That reminds me. After the facial, and I called it before it happened, only one masseuse returned to complete the treatment for both of us. We were cheated! 7. The massage tables are covered with blankets, but on top of the blanket is tissue paper, like what they use on the table at a doctor's office. I hope this is to protect the blanket from all of the oils they use and not for them to continue use of the same blankets with different clients... I knew going into this that it could go one way or the other, but I was truly shocked by the dichotomy between our first visit and the second, which were just two days apart. Places like these are a dime a dozen, so if I were ever in the area again, I'd give a different business a try.

Excellent hot stone and hot oil massage Felt light as a feather afterwards…read more Lilly and as great I recommend!

Amazing is the first adjative, strong is the second and knowledge is the 3rd…read more Tabi was my masseuse. I'm here for 14 days and booked 3 massages. I'm thrilled. I typically get a massage often so I'm very picky. Tabi exceeded my expectations. Highly, highly recommended her!!!

A month prior to coming to Florida, I injured my leg. Upon arriving to Florida, I hit the parks;…read moreboth Disney and Universal. All the walking started to trigger my leg injury. The resort that I was staying in has a spa but the price$$ plus by the time I returned from the park, the spa would be closed. Luckily, I found Taby on yelp at read that she does home/hotel service and had great reviews. She was available and was familiar with where I was staying. She came over, set up and worked on my tired, tight muscles. I had a deep tissue 90 minute massage and felt comfortable and relaxed. If you are in need of a massage and don't have the time or energy to leave the comfort of your own room or home, Call Taby - You won't be disappointed. She also provided me with helpful tourist information.

I've been coming to this spa for years. They're located in…read morethe Florida Mall on the Dicks Sporting Goods side. They have a pretty reasonable price for the services they provide. I usually get there four hands combo massage. T For the time you determine with the masseuse, they have two people work on you at the same time. One person does back, neck and shoulders, and the other does feet and legs. It's extremely relaxing and one of my favorite ways to spend my day off. They do use pretty strong pressure, so if you're uncomfortable, you have to let them know. It's never naan an issue for them to adjust the pressure. I'll definitely be back!

My boyfriend and I went this past Sunday and it was honestly a really bad experience. We both left…read morein pain instead of feeling relaxed. The massage felt like they were just using their elbows with way too much pressure the entire time. I kept thinking it would get better, but it never did. Definitely felt like a waste of money -- we both left hurting more than when we walked in. I wouldn't recommend.

Terrible service. Rude. Didn't even use oil. Stay away! Throw your money away somewhere else.read more

Best friend and shad a hard time looking for the right place at last minute for a massage before…read moregoing back to NY. Only place that actually kept it open late for us. Will never forget it either. Had a room with double bedding to set the best friend mood for the both of us. We truly enjoyed it. Massages were so great. Gentle and rough at the same time really untied some knots. felt more relief. The girls were SUPER sweet both made our experience unforgettable.

Service was amazing, the massage was really relaxing. I really enjoyed the massage. I would highly…read morerecommend them.

While at a work conference, I decided to schedule a 60 minute massage for the end of my stay;…read moredefinitely call prior to your arrival, as I was only able to get an appointment on the day of my check-out! That morning, I got a call and text message that my masseuse would be a bit late - I definitely appreciated the warning. Arriving at the lobby, which is located in the 3rd tower, there was no front desk person. It seems you sit there until they bring you back to the relaxation room. Both the relaxation room and the service room are converted hotel rooms - so they are spacious. However, the relaxation room is immediately by the hallway and you can very clearly hear loud guests walking by and housekeeping rolling carts back and forth; there was no music or sound machine to help soften the noise either. For the service room, they have light blocking shades, so it is appropriately dim - but it is also on the side where the hotel pool is, so you can hear the thumping of the music coming in a bit. I was given water and brought back by another staff member, which I appreciated. Ultimately, my masseuse was late by 13 mins and, by the time the room was set up, we started 30 minutes late. Thankfully, I had nothing going on later that day. Finally, when my service started my masseuse, Lizzie, was fantastic; she asked what she should concentrated on and actually listened to me; nor did she push enhancements on me that I didn't want. While the location of the spa is not ideal - my actual massage with Lizzie was definitely worth the wait. It was truly one of the best massages I've ever had. The table was comfortable and heated; calming music was played; she answered questions about what she was noticing in my muscles; and she used a variety of props to elevate the experience, like an eye mask, a heating pad, a neck pillow and more. If I could, I would give the spa itself three stars - but Lizzie would get an overwhelming 5 stars!

This is my second visit to The Island Spa. The first time I got a pedicure and this time I got a…read morefacial and a pedicure back to back. Both times have been a very good experience. It's worth noting that the spa itself is not all in one space. The check in, waiting room, fasciae room and nail rooms are all separate. The nail room looks out on the pool area. Both my nail technician and my esthetician were amazing. Really enjoyed the services here.