Management is terrible to deal with. We were told that the AC for the whole building could not…read morelegally be turned on until April 15th, today on the 15th we were told they made the executive decision to not turn it on until the 30th. It is currently 84 degrees in my apartment. When i reported this, there were no concerns about trying to accommodate that. So the building will have to suffer heat exhaustion and pray nothing happens medically to any of the residents due to being overheated.

Friendly management, nicely renovated buildings within historical structure, Great location and…read moreamazing maintainance people. Kevin is the man, never takes more then one day to respond our maintenance requests. Amenities are nice too, media room is mostly available for bringing friends over, lounge is convenient to study or chill, gym has new equipments and you won't wait for a line or something. Always had security/host at lobby to let my friends in and giving me heads up, as well as recieving my packages. I have been an Arch resident almost a year now, never lost a package yet :) Only downside is, there is literally no parking for your car. You can park at Windsor's parking next door, but it costs $315/month with horrible customer service(valet parking) or you can shop parking decks around Center City, and walk to your car. I sold mine when moved in, everywhere in downtown is biking or walking distance anyways. Overall, I'd recommend Arch Apartments for anyone looking to move into the city.

Rock Hill Apartments is a great place to live! I moved here from North Carolina because I was…read morepromoted with the company that I work for. I called in a panic because I only had a week to pick up my life and move to Philadelphia. I fell in love with the apartments online so I have them a call. Barbara the office manager was GREAT! She we talked on the phone forever! Not only did she help me set up everything for my apartment but she also gave me tips about the area, where to go, etc. she was great!!!!! I've lived here for almost two months now and I still love it! Great area, great location, safe, and the apartment is very nice and updated! JGC.

I moved here without seeing the apartment. Not a very smart move but i did not have much time…read more Pros 1. Nice neighbourhood, feels safe 2. Clean Apartments 3. Barbara is excellent in terms of providing a response. 4. High flow shower 5. Hot water is pretty regular unless u shower right after someone else 6. Ability to block the apartments in advance 7. Paint/Bathroom/Carpet looks professional 8. 30 minute commute to central philly Cons 1. Less lighting 2. Kitchen is horribly tiny 3. Kitchen looks dated despite the counter tops 4. Ceilings are not to high so the apartment does not look spacious 5. You can hear the neighbours at times, so walls are thin but not obnoxiously thin 6. No lights provided in the bedroom

Vega is so helpful at all times. I have had issues from air conditioning to heat and he takes care…read moreof it always and is extremely pleasant. I can count on him!!! Rebecca G

Our experience in leasing a luxury apartment here went well for the first year. However, as soon as…read moreManagement realized we would not be extending our lease past the second year, everything went south. From getting the AC fixed to holding our deposit money for several weeks after our early move-out date, the business operation here is sketchy and unprofessional. The maintenance team visited way too many times in attempts to fix the AC compressor in the span of a year but ended up not knowing what they were doing. We had to live in a supposedly luxury apartment without AC for over a year and beat the heat during the peak of summertime with just one standing fan that we bought and one portable AC offered by the apartment toward the end of our lease. Despite raising an issue about how a portable AC wouldn't be sufficient to cool down the entire unit that is 1200 sq ft. unit with 2 bd rooms, everyone brushed it off their shoulders. They kept insisting that a small AC unit installed by the window of our primary bedroom was strong enough to chill the entire unit across and even the second bd room, which sounds very unreasonable and shows how uncaring people are. When submitting service requests through the login portal, we were not met with a solution in a satisfactory manner. When reaching out over the phone and via email to speak directly with the leasing office manager, we were given several runarounds saying she was in meetings and couldn't come to the phone. (Yup, she was in a meeting every single time I tried to reach!) Emails went unanswered until we decided to walk up to the concierge in person demanding to speak with the manager there and then to yet again bring up the inconvenience we were put through after spending a hefty amount on the rent. Another thing about not having a functional cooling system is that flies kept entering the room from the vents. It's way too filthy to have this happen to a new luxury apartment building without a trash chute. Overall, any future residents who are considering leasing here should watch out for all the red flags mentioned above. As for now, we're still looking forward to our earnest deposit $ and how much of it would be refunded. More updates to come, as I have told the leasing office several times that we left the room in the condition we were handed over at the time of moving in. Not a single nail hole/ paint chip on the wall can be found as we took care of the room as our own throughout the two-year lease.

I would not recommend living at Rittenhouse Hill Apartments. I had the unfortunate experience of…read moreliving there and other neighbors that I talked to, had a similar if not worse experience. One of the biggest issues I experienced was that my car was vandalized even though I was paying for parking inside the property. You would expect a paid parking area to provide at least some level of security, but that wasn't my experience. The condition of the building is also disappointing. The hallways are frequently dirty and have an unpleasant smell, making the property feel poorly maintained despite the high rent. Speaking of rent, be aware that the amount you actually pay ends up being higher than the advertised price. Between the additional fees and other charges, the monthly cost is significantly more than what you're initially led to believe. The move-out process was equally frustrating. Management told us it was okay to hang pictures and other items on the walls, but when we moved out, they kept most of our security deposit without providing a clear or reasonable explanation. It felt unfair and inconsistent with what we had been told during our tenancy. Overall, between the lack of security, poor maintenance, hidden costs, and disappointing handling of the security deposit, my experience was far from satisfactory. I would encourage anyone considering this property to read reviews carefully and ask detailed questions before signing a lease. Take your money elsewhere, you can find a better deal and don't be deceived by their "move-in" specials.

Please, please read my whole review before moving here. I wish I would have been more diligent with…read morereading the reviews before moving in, because the tour guides are great at making this place sound wonderful. Do not fall for it! I highly recommend NOT living here under ANY circumstances. The living conditions of this property are below standard and borderline dangerous. There is constant loud noise in the building. Whether it be weekend parties, or constant banging, or your neighbor vacuuming with their door open while blasting music after quiet hours, you will never be able to truly rest here. I still can't sleep during the rare time it is quiet because I'm anticipating what will happen once I close my eyes, it's unpredictable and I truly feel unsafe. The hallways constantly reek of marijuana and cigarette stench. I recommend you ask to go in other hallways besides the one they tour you in, check out the trash chutes while you're at it for a lovely added bonus of stinky and disgusting odors because people leave things to sit there and it's never cleaned. Also, ask to see the loading dock where the fly infestation is located as you move in! 75% of the gym is broken so if you expect to utilize that amenity I would recommend going in on your tour and taking a closer look, try out a treadmill see if it even turns on. And there's no actual fitness classes so that's false advertising, I've tried to attend 2 and neither of them happened. While you tour the property, ask to go in to the dog run. There you'll find excessive amounts of dog waste, it's almost impossible to not step in it as the ground is covered in it. Also if you take a walk around the property outside you'll find the same issue, plus trash everywhere too. While you're at it, look around at the cars parked illegally and maybe notice the cars parked in handicap spots with no placard or handicap plate. This place is not upholding standards of living by any means, but allowing people to take handicap spots without placards is simply illegal and has left me without accessible parking many times. I was constantly messaging and emailing management about how JUST the noise was effecting my mental health and physical health enough to want out, but their solution was to ignore me until they couldn't anymore. After I took more serious action, they offered to switch units when the same issues exist in every inch of this property. That was the only thing they ever offered me, management here might as well not exist. They don't hold people to the standards of their lease, and also do not uphold their end of the lease. So I strongly recommend that you think twice before moving here, it is a shame that I have to continue to live here when I'm truly mentally drained and physically ill from this living environment. It almost feels like a cruel joke or living nightmare.

I lived in Woodmere apartments for nearly 3 years, and now that I left, I can honestly say I miss…read moreit! The neighborhood is safe and convenient to everything you could ever need. It's close to shopping, a short drive to center city and about ten minutes from Forbidden Drive where I fell in love with the trails and nature there. Linda, the property manager, is the best. She made the moving in and moving out process easy and straight-forward and was always helpful whenever there was a minor maintenance issue. The pool, bar, and gym across the street were great and my husband and I used them often. The complex and grounds are well-maintained and clean. It was a wonderful experience living at this complex. Rent is a little high compared to other apartments in the area but I believe it was well worth it for worry-free, convenient living. I highly recommend! A few notes: you will need a snow shovel in the winter to shovel out your car after the parking lot is plowed. Don't wait until there is 2 feet of snow on the ground to purchase one like I did! You will not be able to find one within walking distance and your car will be inaccessible. Also, "emergency maintenance" crew members during off hours (I believe this is run by another company) are not the best. A little rude and rushed. If your maintenance issue can wait until regular business hours, you will get better service. Good luck!

I thought living here would be fun and that i would live in a great community. Within less of a…read moremonth of being here I realized I lived in an unsecured building where anyone could just walk in and steal your packages. There are no cameras or keys to to enter the building. They require a key to open the door to the laundry room but once you're down there you can actually walk through the hallways and go up into other apartment buildings without a needing a key . It's a safety issue . There are no cameras! I am terrified to go down there by myself , not only that .. why are there 2 washers/ dryers for so many different buildings just unsecurely connected ? .. so this is what happened... I've had several packages from carriers amazon, usps, and UPS be delivered only for them not to be there when I got home. As many of you know Amazon takes pictures when they deliver packages and I have pictures of them being at the mailboxes but they are GONE when i get there . I am so frustrated at the lack of security here , i have Lost so much money because of this issue, I've never had something like this happen before . Have fun where you live ? More like Get robbed where you live ALSO THIS PLACE IS INFESTED WITH GNATS!!! I've defogged my apartment 3 times already, it's disgusting. I can Hear every step my upstairs neighbors make, every time they open or close a drawer , every time they talk to one another from across the room. I contacted the leasing office looking for some kind of help and inquiry about actually having a security system here and Linda's response was that all the buildings were unsecured and there was nothing to be done. The amount of money paid to live here and nothing can be done to keep the residents safe .

We lived at the Collins for 4 years. Only real complaint is the helicopter noise landing at…read moreJefferson. The AC is also extremely loud. Apartment is beautiful. We were extremely happy at the Collins. Felix is the Best Maintenance Man ever! The concerige staff very helpful and pleasant. Dani Brago was the best manager we had in the 4 yrs we lived there.

Rodents, Disappointing Amenities, and Overpriced "Luxury"…read more My original review is no longer an accurate reflection of this building. When I moved in back in 2022, there was 24/7 front desk and building support. Since then, those services have been eliminated, yet rent continues to increase year after year. It's difficult to understand the justification for higher rent when the quality of the property has declined. Gym equipment remains broken for months without repair. There have been little to no meaningful updates to the apartments or shared amenities. The rooftop has been plagued by a persistent rodent problem. I've reported the issue multiple times by email, but it has continued. The fire alarms are another ongoing issue. They frequently go off at all hours of the day and night, including around 3:00 a.m., disrupting residents' sleep and daily lives. I have video recordings documenting these incidents. This building continues to market itself as a "luxury" property, but the level of maintenance, responsiveness, and amenities no longer justifies that label or the increasing cost of rent. I hope management takes these concerns seriously and invests in addressing the issues that residents have been raising for quite some time.

Mostly love living here! Rooftop views are great, so is management team. Some of the amenities…read more Have gone away - package rooms on each floor etc. overall great apartment!

Moved in a few weeks ago and love it here. My apartment is beautiful, spacious, and was thoroughly…read moreinspected and cleaned prior to move in. Parking waitlist moved quicker than expected (moved to top of very long list after just 2.5 weeks of move-in). Maintenance and management are communicative, kind, and helpful. I'm looking forward to continuing my stay here!

I looked high and low for the perfect place to live and this was it. Great apartments and excellent…read moreamenities. Oh yeah and the price was very reasonable. Shopping in walking distance and tons of public transportation options.

It's been 2 years and I'm still here!! Morgan is the new…read moreproperty manager - she is professional, pleasant, personable, positive, accommodating and follows up immediately on all requests. My apartment is great, the complex is quiet and neighbors are friendly! Awesome place to live!!!!