Robin Apartments has been my landlord coming up on 9 years. I can only say nice things about them…read more The maintenance staff is friendly and top notch. Management is friendly and very efficient. My kitty cat, Zelda, likes it here too. I can pretty much walk to a lot of places and there's bus stops a block away in either direction. Trader Joe's is less than two blocks away and Aldi is about a one mile walk. I can have packages shipped to the office so I know they're safe. Many have said that Mr Robin is the nicest landlord in the city and I believe that to be true.

I had a great experience with Robin Apartments. The staff and management are accessible, friendly,…read morequick to respond, and always true to their word. Very reasonable, transparent, and attentive, and they take excellent care of their properties. Furthermore, the apartment I rented from them in 19103 was very reasonably priced and well maintained. They're a family business with real heart for what they do, and it shows. I cannot recommend them enough!

I moved into The Franklin last October! After driving cross country with my dog and searching for…read moremy initial landing spot- found it! The Apts are gorgeous, modern and comfortable! The amenities- exceptional! I highly recommend this welcoming, very dog-friendly place! Sincerely, Marcy A Resident

Would give 6 stars if I could. Absolutely loved staying there. I needed an extended stay while I…read morerecovered from surgery at one of the nearby hospitals. My apartment was incredibly comfortable and well designed. The staff was friendly and professional. And even better--there were 4 places to eat and get food accessible from the lobby--great places. It's always great when expectations are high exceeded--definitely the case here. Can't recommend it enough.

After being completely screwed over by another hotel in the area (ahem, AKA University City) this…read morehotel offered to help get us into a hotel for a short term stay for a phenomenal price while we await our daughters arrival. We had to be close to CHOP as our daughter is being born with a couple very rare heart and chest wall defects that require open heart and chest surgery. I spoke with Chris and he was wonderful and reassuring that everything would be handled correctly and that we were in good hands- which is so refreshing after our poor experience with AKA.

Loved everything about the place. Was gonna go for it til the places my american bulldog on The…read morerestricted lis American Pit bulls Rottweilers Akitas Cane Corsos Presa Canarios Bull Mastiffs Staffordshire Terriers Dobermans German Shepherds Boxers Malamutes Huskies Dalmatians Chow Chows Fila Brasileiros Wolf hybrids This list most banned dogs, where does my beloved 12 year old rank not there and this is piece info you should know that I'm really tired of explaining this so: No, the American Bulldog is not a Pit Bull. They may seem like the same, but they're actually quite different. While both breeds descend from the Old English Bulldog, the American Pit Bull Terrier is a cross of the Bulldog with the Terrier. They crossed these two breeds to create a more muscular and agile dog that could perform better in bull-bating and ratting. The Pit Bull is recognized as part of the Terrier family while the American Bulldog is part of the Molosser dog family. The temperament of the American Bulldog resembles that of an English bulldog. They are a gentle and affectionate dog that gets along well with children and can be regarded as a large lapdog. They can prove to be friendly dogs and very family-oriented, especially if they are trained at a young age. As I said he's 12, with arthritis and starting to lose his hearing and vision. He limps around, at this point the beloved Lab would maul him to death. He's too old and arthritic to hurt a bird at this stage of his life. Great stereotyping going on. Money wasn't an issue nor my credit, I'm a physician assistant and make quite a nice livelihood but I'd rather live in a hole in the wall than automatically rejects me on a dog they never met. Yeah it definitely won't be by any properties owned by you.

I had a great experience living in 2116 Chestnut for my first year of MBA…read more First off, shout-out to Jose! He was so freaking helpful all year-- from going above and beyond during move-in, to helping me take care of my frankly obnoxious high-maintenance requests like hanging up my temporary wall-paper, rebuilding the shelves in my closet to my preferred configuration, and last-minute/weird hours problems that I texted him about. The man is a saint! Re: the rest of the building, it's a convenient location, leasing office was friendly and helpful, move-in/out went smoothly, packages were easy, everything was kept in great condition, and other building residents super friendly (especially my classmates of course). The negative reviews honestly confuse me. I'm sure problems happen and not everyone has the great experience I did, but I wonder if some have unrealistic expectations (aka 300 people all expecting to be treated like VIPs when they're all moving in during the same week...?) For comparison, I moved to a beautiful brownstone my 2nd year because I could get 2x the space for the same price. (Yep, 2116 is expensive). The trade-off was massive amounts of frustration & inconvenience. All the problems of a poorly-maintained older building, plus dealing with a management company that literally lied, stole, and abused animals. (I am not exaggerating -- WARNING DO NOT DEAL WITH AMC DELANCEY) My 2nd year, I often missed the way 2116 was run! If you're looking to live somewhere pleasant & convenient so you can focus your time and energy on school or work priorities, this is your spot.

Andy is the only helpful person in this building. The management forces you to use Fetch, an…read moreexternal delivery system, which extends package delivery time to over double - IF it ever gets delivered. Fetch constantly loses packages, and due to this, we started sending things to the building. Management turned these packages away without notice which caused hundreds of dollars in lost packages and time wasted with zero help. Further, they took over 6 weeks to get us our initial lease and never even co-signed it. The building itself would be okay if the management was willing to be helpful at all. This is by far the worst experience I've had living in a managed building, especially for the amount we pay.

Parktowne Place partners with InLiquid Arts for art exhibits in the lobby of the buildings. It…read morealso host other art events like a workshop for world collage day. Most of the events are free. The art exhibit receptions are a lot of fun. The reception starts in the lobby of one building where the artist talk a little bit about their art and light bites are served. It moves to a second building with more of the art with beer and wine. The third building has even more art exhibits and dessert. The food was supplied by Avana Restaurant located right at Parktowne! The lobster rolls were so good with nice chunks of lobster on a toasted roll. The pizza was very tasty so were the chicken wings. Parktowne also has a great outdoor space with lots of grassy areas, outdoor sculptures and Adirondack chairs.

This particular issue with my bathroom celing was not complex. They just could not seal the ceiling…read moreand get over the issue. The issue involved multiple sources of issues. The entire staff was keenly engaged. The lead plumber is very smart. He understood the natre of the issue and prepared me that it will take time to fix this issue from the root. Otherwise it will occur again and again. Under his guidance the team deligently viewed each issue and resolved all the problem area. Job done was more than excellent! Thank you! Additionally, in general I am very happy with the staff here. They are very exceptionally efficient in all areas. Clearly, they are highly experienced professional and on top of that very good quality human beings. Blessings to them!

dropping off package was lost on how to get in to the pack room Chris was so helpful showed where…read moreto go and even help me with the rest of the package.

This is a brand new apartment just completed in the center of Philadelphia. So far they are only…read moreallowed up to 14th floor to move in since the majority of the building are still not finished as you can see from the pictures. This apartment does come with a hefty price tag $$$ , you pay close to $2000 for a studio. But at the same time, you do need to take into the consideration of its location, high walking scores, full size gym, all the amenities, and it is brand new. If this is the general area, you want to look for a place to stay and don't want to pay this kind of price, there are many other options within the vicinity. Personally, if I rent here, I will definitely go for a two bedroom , just a better deal and more for the buck.

Management is terrible to deal with. We were told that the AC for the whole building could not…read morelegally be turned on until April 15th, today on the 15th we were told they made the executive decision to not turn it on until the 30th. It is currently 84 degrees in my apartment. When i reported this, there were no concerns about trying to accommodate that. So the building will have to suffer heat exhaustion and pray nothing happens medically to any of the residents due to being overheated.

Friendly management, nicely renovated buildings within historical structure, Great location and…read moreamazing maintainance people. Kevin is the man, never takes more then one day to respond our maintenance requests. Amenities are nice too, media room is mostly available for bringing friends over, lounge is convenient to study or chill, gym has new equipments and you won't wait for a line or something. Always had security/host at lobby to let my friends in and giving me heads up, as well as recieving my packages. I have been an Arch resident almost a year now, never lost a package yet :) Only downside is, there is literally no parking for your car. You can park at Windsor's parking next door, but it costs $315/month with horrible customer service(valet parking) or you can shop parking decks around Center City, and walk to your car. I sold mine when moved in, everywhere in downtown is biking or walking distance anyways. Overall, I'd recommend Arch Apartments for anyone looking to move into the city.

We moved here in September 2023. It's now June 2024 and we've had our HVAC fail seven times before…read moreit was replaced, the washer/dryer failed three times before it was replaced, and on the day we moved in we discovered several pipes in the ceiling had rusted so badly that rusty water was leaking from the pipes into the unit. The tub faucet has broken three times, one time the toilet tank started leaking water onto the floor, the blinds broke, a shelf in the pantry broke, there were problems with the windows not sealing, and more. Most recently we discovered a lot of mold in our laundry room, which is what you can see in the attached photos. Not once did Ken, the manager, ever apologize. He did have the gall to email us directions for how to properly open and close a window, and another time he showed up at our apartment door unprompted and unannounced. In the past year the hot water went out for the entire building and was out for a full week. The parking garage street door broke in December 2023 and wasn't fixed until the end of March 2024. Brookfield, the parent company, charges tenants an extra $10/month for a "third party utility billing service" called Metergy. Metergy also charges tenants an additional $50/month in bogus fees. Guess who owns Metergy... it's Brookfield. Metergy isn't a third party company at all, it's just another way for Brookfield to fleece the tenants who live in this dumpy building. The only amenity offered is a small gym in the building, but the equipment in the gym is old, rusty, and poorly maintained.

During the past year, there has been multiple electricity black outs, warm water shortage, and now…read morecurrently no air conditioning for 3 days and it won't be restored for another few days. After promising a complementary carpet cleaning for renewing my lease, no one has replied to me for over a month re scheduling the cleaning or if it's even happening. I wouldn't advise living here, the moment you renew your lease the office will stop responding to you

We had the most amazing experience here from the rooms to the impeccable service! A huge shout out…read moreto Tina and Wister who make this experience top notch in every way! They are so great and a pleasure to see everyday. This is must stay property with great location,service and staff.

did a walkthrough at the property the units are beautiful they sales coordinator Breanna was…read morehorrible I changed my mind on living here all because of her

I guy with mental health issues walked into my apartment at 4:30 am (he lives in the…read morebuilding)completely naked and there response, well nothing happened to you so its okay. They acted as if this incident was no big deal I used to feel safe in the building, no longer do and will be moving. they are letting me out of my lease. I asked them what my final payment would be for three days, that gave me a formula . The whole expierience left me a little more than dismayed.

Shoddy. Previous EVIL owner sold to AMC Delancey and it has gotten worse then before. Save yourself…read moretime and look elsewhere for an apartment.