I got a storage unit here a few months ago and I am loving it! The move in day process was super easy, they had all the paperwork ready and had one employee show my boyfriend to the unit while I filled out the forms to save us time. They allow you to borrow a truck on your move in day, it was extremely convenient if you're able to return the truck before the end of the day- this was no problem for us with their Saturday hours. The security seems good, I have no fear for my possessions. The after hours access is the major game changer, the big chain in Seattle area has horrible hours for folks who work traditional business hours. I've been able to stop after work, after dinner with friends, weekends, etc. and their location right off 405 makes it a quick trip from when I'm coming from the east side or seattle. So stress free- will continue to use stor house even though I don't live very close to them! read more

I enjoyed the experience here at the Bellevue location. The staff especially Kim & Steven are reliable & responsive. If I had not moved to a bigger apartment, I would have continued to use their services. Once I become a wine connoisseur later in life, I would definitely use the wine storage. read more

The Stor-House Self Storage - Bellevue - Office pic - nice, clean and have packing accessories. - Self Storage Near Me - Bellevue, Washington

I had the best service from Steven today! I came in to do a small batch shredding and he was super kind and helpful. He explained that they were a family owned business and his customer service was incredible! read more

We have been using their storage facility for 5+ years. They are responsive, understanding, and willing to help any chance they get. Their facilities are clean and easy to navigate, they have carts guests can use for bulky items. We have multiple storage spaces throughout the building. Their refrigerated wine storage upstairs is ideal for any wine lover overloaded with too much product at home. Kim and Steven are always happy to help! read more

I've been extremely pleased being a customer of Stor-House Bellevue. Really nice space, very clean, amenities that I appreciate, and, most importantly, a fantastic staff. I cannot compliment Kim, Steven, and the rest of the team highly enough. Fantastic customer service, and just a really, really nice group of people. read more

First-class operation from soup to nuts. I stored personal goods and wine there for a year ++ while in "house transition," and the facilities were always maintained in first class condition, very clean, exemplary security and flawless billing etc. I'd heartily recommend this place to anyone seeking storage, and I am a HARD grader by nature so you can take this recommendation to the bank! read more

This was a wonderful experience. We had a large amount of drop-off shredding and they greeted us with smiles, were very helpful and accommodating. The fee was very reasonable. We will be back. read more

My two bedroom apartment was masquerading as a one bedroom for... quite some time. After my father passed away it took a long time for me to begin to deal with all of the things he left behind -- or rather, things I had left behind at his house as I moved from apartment-to-apartment in college and afterwards. So one day I told myself I had to do SOMETHING about all this stuff. So I called Stor-House, which is crazy conveniently right off of 405 at the SE 8th St. exit (aka 5 minutes from my apartment) and within the hour I was there getting a tour from Tony and signing up for my very own storage unit. The prices are higher than you'll pay other places, but calling Stor-House secure is an understatement. You scan your card at every entrance, every door that needs to be opened, to get on the elevator, and you can only go to your specific floor. I know that my sentimental junk is safe there until I get the emotional strength to actually deal with it. Also, they provide a free moving truck for customer use (just gotta sign up for it and fill up the gas tank before you drop it back off) and their lights / music automatically turn on as you enter your floor, so you're never walking down an eerily dark hallway... I mean, as far as self storage goes, this place is pretty much the crème de la crème. read more

This place is *amazing*! I've had a lot of experience with different storage places throughout my life and the Stor-House in Bellevue is absolutely the best one. First of all, it's the nicest storage facility I've ever seen. It's really clean and the lobby is really lovely, and the units themselves are great. Secondly, the people who work there are THE nicest. Tony is the nicest guy in the world. I've spoken with him on the phone a few times and finally got to meet him the other day when I drove all the way to the Stor-House before realizing I had forgotten the key to my unit...Tony was EXTREMELY helpful, as was his business partner! I felt like such an idiot and they were awesome in helping solve my problem. If you're looking for a clean storage unit that's well take care of and is run by people who seem to really enjoy what they're doing, definitely go to the Stor-House in Bellevue. I recommend this place to everyone. I doubt I'll ever use another place. Thanks Tony! read more

Fair, honest, clean, convenient, great service is how I would sum it up. I've had to use many storage facilities throughout the years and throughout several different states. Stor-House does not lure you in like some other places that offer a bogus "1st month" deal and then hit you with a bunch of administrative fees which offset any savings they offered. Other places force you to buy their lock, but at Stor-House, they refund that back if you return the lock. I've also used their wine storage in the past which is a great service as well with a banquet room that you can rent. It's better than any other storage facility I've ever used and I highly recommend it. read more

I have some items stored at this facility. Since 2012, my payments were charged automatically with no issue. Smooth sailing. Two months ago, we had a security issue which required that I change all of my credit cards. Although Stor House attempted to reach me via phone, that number had been changed long ago. However, as soon as Tony reached out to me via email, I made updates to the account immediately. By the way, my first knowledge of this situation was the threat to auction my unit. I think an electronic invoice would have been more than sufficient to avoid this type of situation, although I wonder if it would be much more lucrative to process auctions. I am giving the facility 1 star for Tonys comment: "I'm sorry, but I cannot waive the late fees. Once the rent gets behind, it sets in motion a series of events that cannot be altered... I wish I could be more helpful, but I must follow policy." Don't waive the late fees, but I'd love to hear what the owner of Stor House would say about Tonys worse-than-canned response? Should I take my business elsewhere? read more

I am writing this review on behalf of my friend Daniel Van Noy :) If you're looking for a storage facility that's all about security, affordable prices, and helpful staff, The Stor-House Self Storage in Bellevue is the place to go. This place is awesome! The staff here is very friendly and knowledgeable and get you exactly what you need in a timely fashion. The whole registration process takes less than 10 minutes! They have a move in truck available, shredding services, and even wine storage. I'd highly recommend this place to anyone! read more

So before I could object the service rep takes my box full of confidential documents and simply dumps them in an unlocked paper waste bin. I drove 20 mins from Redmond to have my confidential docs shredded onsite as advertised. He explained to me that they have the docs picked up every Thursday. I don't care, that's not only misleading advertising as it is not "on site" as advertised. Plus once he dumped my docs in like 1 second I had no choice as I was in a hurry and had no time for him to sort through the bin for my file box of docs. Totally wrong and NOT secure nor confidential! Never coming back! read more

I have rented several storage units, and also few temperature controlled wine lockers at the Stor-House since 2012. Over those 5 years I've continually been impressed with the way the Stor House is managed and run. The StorHouse facility is well lit, and very clean, and this cleanliness even extends to the restrooms. In the past I've rented at other storage facilities that were dark, dirty, scary and if they offered a restroom, it was not one I wanted to use. You won't find those issues at the Stor House. The employees are friendly and professional and have offered lots of helpful advice when I've changed between units. If you are interested in Wine Storage, the StorHouse is second to none. They are conveniently located off of I-90 and 405 freeways and have some of the longest operating hours in the Seattle area. Very convenient for those times when you need to zip over and pull some bottles from your locker on short notice. If you are even considering renting a self storage unit, you owe it to yourself to go meet with Tony, Kim or Ajit at the main office and view the facilities. read more

Really great storage place. Always clean, always well-lit, never spooky or creepy in any way (some storage places feel just...creepy, but not here). The staff is always pleasant, helpful and friendly. They work to accomodate and customer service is an UNDERSTATEMENT at this facility. read more

Amazing wine storage, multiple options depending on your cellar size. Clean, well lit, and a convenient room for entertaining (banquet permit required). The registration process for a unit was fast and efficient, security is not a concern. If you appreciate your wine and want to maintain its value then get off-site storage here! read more

I have used a couple of different storage facilities locally - and this one is by FAR the BEST!! It is extremely clean and well maintained. Tony is a super nice guy and I recommend visiting them in person! Very clean office, well trained and friendly staff, on-line bill pay, and free truck usage when you move in! read more

Let me first begin by saying I rarely write these kinds of comments for any website. Normally it would take extraordinary circumstances to move me to take the time to comment. For me, service is either very bad, which would warrant a comment or extraordinary great service which also inspires me to comment. My most recent encounter at the Stor-House certainly falls into the category of having a great service experience. I was recently faced with an unfortunate situation where I had to quickly find a suitable storage solution, as well as needing a means to move my belongings quickly, while finding a storage facility with flexible options that would fit my budget. To compound my challenge, I was faced with a very short turn-around time to get the entire move done (less than 3 days!) without the benefit of a truck, movers, or any idea of what I needed to get my personal belongings safely moved. The stress I faced was overwhelming and when I arrived at the Stor-House in Bellevue, the entire staff went out of their way to listen to the problems and then professionally addressed each challenge with a solution that eased my concerns. In short, I can't stop praising the staff at Stor-House for listening to my needs and creating a storage solution that not only fit my scenario, but everyone on staff went above and beyond to extend me every courtesy. The solution they conceived addressed each of my concerns and has comforted me because I know my belongings are safe and secure. At the end of the day, I would not have been able to complete my move-in without great stress and the potential loss of many of my personal belongings. For anyone looking to have a stress-free experience and deal with true professionals would be well-served by considering Stor-House for all your storage needs. I hope these comments were helpful for you in making a storage solution decision. read more

For several months, we've been using this stor-house location south of Bellevue to store overflow merchandise. The staff here is amazing, and I don't give praise like that lightly. They clearly have a mandate from the owner to "do right" by customers whenever they can. If they're not too busy, they'll literally drop everything to help you. If you have a special request, the answer isn't a reflexive "no", rather it starts with "yes" and they just try to figure out what they can do. They've got great policies and have hired great people to implement them. A rare and wonderful find. Thanks so much to everyone there for your work! read more

Love my wine unit & the party room. Even the storage is easy. Staff is great & they have everything.

We had a storage unit at the storage facility across the road for our staging needs (we're realtors and have furniture and accessories stored that we use for our listings). We kept seeing the StorHouse truck and went over to ask them about it and tour the facility. We found out that if you get a storage locker at StorHouse, you get to use their truck for no extra charge to move your items there, which was a huge value proposition to us. We just finished switching over to StorHouse and have nothing but great things to say about the facility and the staff-very helpful and friendly. read more

I live on the West side and decided to do storage on the east side because you will get more for your money. Very nice storage facility right off the highway which is convenient. They do offer a truck rental and then also shredding services too. Secure, convenient and affordable. read more

This is a 5 star storage place. Very secure, clean and you have multiple unit sizes. It took me about about 10 minutes to sign for a unit. Tony and the staff were amazing!!! Best customer service I have received in a long time. They have a move in truck available and they have wine storage as we'll. I rarely post reviews, but this is one that it is worth sharing with everybody. Keep the hard work and great customer service!!! read more

The Store House is amazing, all of the business storage solutions I could have dreamed of with incredibly helpful and friendly staff. I feel lucky to have found this place! The stor house is clean, secure and very easy to set up and move in to. FANTASTIC!!!! read more

New, clean facility. Good location. Some of. Possibly the best service I've had anywhere in a long time. Highly recommended.

When my employer notified me that I would be needing to find a storage unit for my monthly allotments of product, samples and such, I found the Bellevue Stor-House on Yelp and decided to give it a shot. It's been about a year and I'm BEYOND pleased with Stor-House Self-Storage. Their customer service is excellent, the staff is incredibly friendly and the facility is always clean and organized. I usually receive pallet deliveries and the staff at Stor-House has always made the delivery process so easy! Overall, I would HIGHLY recommend Stor-House Bellevue as your next self-storage spot! read more

As you can see, I am not the first person to think this a 5 star company. If you in Bellevue and looking for storage options, STOR HOUSE is it. I was considering a couple other facilities, but they couldn't compare to STOR HOUSE. I wanted to share my experience with you since it was such a great one. Will was great at breaking down the rates, showing me around but more importantly making me feel comfortable and creating a stress free experience. The storage facility offers all kinds of size options as well as wine storage. The facility was clean, safe and very organized, moreso than any ther facility I researched. Also, the facility was super secure using HID cards for access in and out as well as elevator use. The rates are competitive and considering the immaculate facility and security, I would highly recommend this company to anyone seeking additional. read more

My wife and I recently began renting a space at the Stor House, and we have had a phenomenal customer experience so far. Here are some of the highlights: - wonderful customer service - Tony and Will have been friendly, helpful, and knowledgable in helping us plan our move and secure a space. They are a pleasure to talk to and work with. - convenient location - they are located less than a couple of minutes from the I-405 and I-90 interchange in Bellevue - very convenient! - use of moving truck - they have a truck that we were able to use to move all of our stuff - this easily saved us a couple hundred dollars in moving costs - new facilities - the facilities are comfortable and inviting - I definitely feel confident that my goods are safe and protected - reasonable pricing - I called several other nearby storage facilities, and the Stor-House was priced in-line with these other competitors All in all, I highly recommend them for your storage needs. read more

I have never wanted to write a review.....until now. And it's well-deserved! The Stor-House in Bellevue had the best customer service I have ever encountered. I worked through Tony most of the time I was there and he was extremely friendly, helpful and knowledgeable! The facility is super modern and the security is top-notch. It also has very good lighting, clean bathrooms and even speakers in the ceilings playing music at all hours so you can jam out while moving. And the free rental truck...fantastic! If I ever need a storage unit in the area again, I will absolutely return to this place and will continue to recommend it to friends. read more

We looked at many storage options in Bellevue. Stor House was by far the cleanest and best maintained. All the areas are very well lit and not spooky like many storage places. They always have music playing in the background. They also have free trucks and dollies to use to help you move in. What impressed me the most is the customer service not just the first time we went to see their facility but every time I have visited the place. During our last visit, Tony went out of his way to help us. All the areas have video surveillance and need individual cards to enter the parking area and to enter the building and acces the elevator. We would highly recommend Stor House. read more

What an incredible place! If the units had bathrooms in them we'd consider living there! That's how clean and professional this place is. Many of our family members have now been to the facility and without exception, every one has said a version of the same thing: "This is the nicest storage unit I've ever seen!". It's new and fresh, well lit, professionally managed, superior customer service, a free moving truck, great location, competitively priced....you'd think I work there...but nope....just a very satisfied customer. I recommend to anyone in need check this place out before renting elsewhere. It's worth your time to do so. Paul read more

Tony and his staff at Stor-House in Bellevue are wonderful. This is the best storage experience I have ever had. They are friendly and the unit is very secure and easy to access. I give it my highest recommendation. read more

Yelp buried my review in the Not Recommended pile. How annoying. Stop doing that, Yelp! I'm re-posting my review from September. I absolutely LOVE my storage unit at Stor-House. I wouldn't think of moving any of my items to another facility. Every wonderful thing you see on yelp about Stor-House and Tony are true. I love my storage unit even more than I like my own apartment! In terms of cleanliness, the facility is impeccable. In terms of security, I have never had a sleepless night worrying about whether my belongings were safe. There is an electronic card that everybody has to swipe at 3 different locations before even reaching the personal unit. You get a brand new lock when you sign your contract and you see it opened from the plastic package in front of you. Everything is indoors and that is an added bonus when it comes to winter moving season. I have unloaded or dropped off items at several different times of day/days of the week and I have always been able to find a space in the loading dock. The thing that was particularly important for me was to be able to have a push cart since I move things in/out by myself without any help. There is a huge row of push carts for everyone to use. I've never had to carry anything up to my 3rd floor unit. Tons of carts and tons of space in the 2 elevators. The other thing that was important for me as a person moving in by myself was the truck. I had no interested in paying for a U-Haul truck, and the Stor-House free truck usage (you cover gas costs) was a real life-saver. You can pay online, pay in person, but I prefer to pay online. The benefit of doing that is that you can pay for more than one month at a time. I usually pay in 3-month increments. Now, in terms of size, I rented the $85 5 x 7.5 unit and was able to fit a full size mattress, box spring, side tables, an ikea vertical small dresser thing, and a TON of plastic Target stackable bins and cardboard boxes. The ceilings on the units are extremely tall (maybe 10 feet--not sure, just a guess), so I leaned the mattresses up vertically and had room for everything else. Again, a wonderful, safe, clean storage unit and very respectful service from Tony. Can't say enough great things about Stor-House and Tony. read more

It is a pleasure to write a review for Store House Self Storage. My family and I have used couple of units during two different times and we have found everyone working there respectful, professional, and helpful. The storage is like no other storage. It is clean, very secure, full of light, and did I say clean! My movers while leaving the storage, damaged the gate and I can not tell you how patient, and professional they handled the situation. The damage was considerable and they dealt with me with patience and respect. I am truly impressed. If you are looking for the best clean and secure storage and responsible people to work with, look no further; use The Store House Self Storage conveniently located between I.90 & 405. Special thanks goes to Tony. read more

This place is great. I've only been with them a month, but the initial move in was easy, breezy. It is pricey, but worth it. I feel comfortable with my belongings there, and I'm sure my stuff is safe and secure. One thing to know.....the move in price includes using their U-Haul truck for free. So, if you plan properly, you can save yourself some money there. I was in a bind and had to move fast, and the trucks were already booked. read more

I have so many great things to say about The Stor-House! I was originally attracted to the great reviews it received on Yelp, but as I started to interact with them personally, I could tell it was going to be a great experience. First and foremost, I want to respond to Carl S. review from 9/5/2014 about the late fees due to his automatic payments not going thru. I had the same exact thing happen. My credit card was compromised because of fraud, so naturally I had to get all new credit cards. Well the last thing you think of is your storage unit automatic draft. I received a prompt email from The Stor-House saying my payment had been declined (this was early in the morning so I was already calling before they opened to resolve the issue). They received my voicemail and immediately called back when they opened. They received my new credit card information and waived the late fee no problem. It was fantastic because they brought it to my attention that the card was no longer valid via email. EVERYONE uses email, so it's pretty much impossible to miss this. Crisis diverted no problem! And Carl, maybe if you change your phone number it might be a smart move to update the people who are in possession of your personal belongings. Just a thought. I have been storing items at The Stor-House for a little over 8 months now and have had the best experience. I recently moved from a smaller storage unit into a larger one (my boyfriend and I consolidated some personal items). IT WAS THE EASIEST PROCESS! The staff at The Stor-House is caring, efficient and incredibly helpful. It was literally the easiest process ever. The staff is absolutely incredible as well. They develop personal relationships with you and truly care about your individual experience. It is quite easy to tell they aren't just herding you like cattle in order to receive your money at the end of the month. I was even able to use their U-Haul size moving truck while moving my personal belongings from downtown Seattle to Bellevue. That alone saved me a chunk of change, and again the process to borrow the truck was easy peasy. Of course while researching storage places, I was looking at some spots in Renton or Issaquah hoping to save some money because they aren't located right in downtown Bellevue. To my surprise The Stor-House had the same prices as some storage units in Kent, Renton, Totem Lake, etc. This was a big plus plus for me because the convenience of being close to your storage unit is obviously better than a 15+ minute drive. Overall The Stor-House has been absolutely great. Affordable, friendly and helpful make The Stor-House the best. Tony- you the man! Also the music in the hallways of The Stor-House make it much more enjoyable while moving! read more

Every 5-star review I read here led me to choose the Bellevue Stor-House to hold my stuff for a month between apartments. The facility was well-run, very clean, efficient, and the staff were super nice. Although I didn't end up needing the free truck use, I loved that they offered it! Fantastic. read more

Once I was given the tour I literally turned to one of the staff members and said, "This is the nicest storage place I've ever seen." They are a family owned business and they definitely go out of their way to take care of the their customers. I stored my things here for a little over a year and never once had an issue. Their facility is incredibly clean and well maintained, they offer competitive pricing, and a free moving truck! If you need to store your things definitely look into the Stor- House. You'll really be getting more for your money if you do. read more

Best storage experience I've had and I've done my share of moving. Everything is clean. Temperature controlled and alarm on every unit. The staff is knowledgable, efficient and friendly. read more

No where on the website or the reviews is the price or unit sizes. What are they hiding? Moving price scale dependent on the person walking in the door? read more