This place only takes 2x2 passport photos and charges $19.83 for a hard copy, including tax. This price is more expensive than most other places that take passport photos. After I went to apply, I realized that 2x2 was not the correct size for my passport. I went back the store they told me they couldn't take photos in other sizes and were unable to refund my money." Don't waste your money and time to go to UPS store to take passport photos. I went to FedEx store, they can take any size of passport photo and the price is 16.49 and let me know if I have photo issue, please come back they will retake without extra charges. read more

The service was efficient as I had to mail a big box of household items back home to my house. The process was quick but the delivery but UPS itself was not. I was told that the box would be delivered to my home on Friday but it didn't arrive until Monday. What happened wasn't the store's fault but the driver who said they attempted delivery but did not. We were home the whole time they said they would deliver as they gave us a timeframe, then I got a message on my phone that they attempted delivery but they did not. On that Monday I saw a UPS delivery truck in our neighborhood and asked the driver about my package that I was having delivered to myself and he said it was not on the truck. So he said he would make a note of it when he got back to the office. However, a few hours later, I see this same driver carrying my box up to my front door and that was very nice of him since he knew I had been waiting for it since Friday. read more

I needed packing materials and the UPS store had multiple sizes of boxes, packing materials and a super supportive staff to help me. They saved the day!!! read more

I came in trying to reserve a box, prices were high and I feel the the customer service was not helpful. I feel they should work better on their service skilled when it comes to dealing with new / existing customers. read more

The people who work here are so nice but the new owner is really rude. He kept slamming my Amazon returns, tossing things at me, was very aggressive and wouldn't calmly help me with any questions I had. You could feel the tension with everyone in there. I left shaking and felt awful. I called when I got home to complain and was surprised to find out this was in fact the new owner. read more

I'm glad to know that if you need something notarized, the UPS Store has you covered. My partner and I needed to get some documents notarized and were up north doing errands during rush hour. I saw on the UPS website that they offer notary services, but wanted to make sure that they do indeed have this, as we wanted to send off these documents as soon as possible. I called around 5pm in Bothell and the friendly employee who answered the phone let us know that the notary leaves before 6pm, so I let her know that we were on our way. The UPS Store here is very small, as it mostly is a place with counter service and mailboxes. Located in downtown Bellevue, it's in a small business strip, so parking isn't an issue. When we arrived in the late afternoon on a Thursday, there was a line, which went by fast. The notary was able to sign off on our documents and witness our signatures. It was a painless process. For every signature required by the notary, it's $10. I'm just glad to know that this service is available in case we can't make it to the bank (which tends to close right at 5pm). read more

Been here a few times for dropping off packages to return to Amazon. I wait and drop off at counter to receive the tracking number and peace of mind it was received. Counter staff readily available and quick. When I went on Dec 28th, there were a few people in front of me but it moved quickly and I was out the door quicker than the time it took to get in and out the parking lot. Bellevue Way can be tricky depending on what time of day you're getting here. Unfortunately the lot is always pretty busy during weekdays when Ive gone and a bit chaotic maneuvering in and out of lot since theres a couple entrances and a confusing 1-way entrance by Yogurt Shop. So Im taking away star just because of pain of having to carry a heavy package from a not so right in front spot. If I had the choice though Id come to this location vs the not so friendly staff and hardly at counter help of the Lakemont UPS store. read more

The UPS Store - Inside ups store on bellevue Way next to Teriyaki and Yogurt store and next lot over from Mod - Shipping Centers Near Me - Bellevue, Washington

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Had some Amazon returns I needed to drop off and this location was the closest one on my way to Bellevue Square. It was quick and easy, the staff was great and were patient as I scrambled to get the return codes. I stopped by after 5pm on a Wednesday and it wasn't busy at all. read more

Debra was our notary! She was professional and efficient in getting the job done! Her coworker Winston was also great! I highly recommend this UPS Store! read more

Every time I come to this ups everyone is so nice specially the store manager, is so nice to go to a store and be treated so nicely. Kudos to all of them for their great work ethic. Thank you. read more

I have come to this store more than a few times now and it has been a mixed experience. While most times there staff is friendly there is this lady who is pretty rude. I have had the staff help me print shipping labels more than a few times but a few months back this lady plainly refused to help me and even though I told her that I don't mind paying for the print out she simply refused. I went to the ups store on ne 20th and got the label printed for a dollar. After that i simply bought a printer at my house. But I had this really big package and refusing help to customers isn't such a good thing to do. Of course I will keep coming here as I order a lot of stuff from amazon and this is the nearest ups store but if I had another option I might go there. Also their rates are pretty higher than usps but I think everyone knows that difference read more

The UPS Store - The ups store on bellevue way ne opps safeway - Shipping Centers Near Me - Bellevue, Washington

Takes 30 minutes to drop off a prepaid box. They need to allow people to drop off that do not need reciepts

I was in need of a Notary and two witnesses. After days of searching for a business that would provide witnesses, I found the UPS Store in Factoria. The customer service was beyond compare. The entire process took about 10 minutes and the price couldn't be beat! I left with a smile on my face and a heavy weight lifted from my shoulders. A big THANK YOU to the gentlemen that made my day! read more

This ups store is fabulous! I go here almost every weekday for work to drop off, and they are friendly, recognize me, are helpful, quick, and never too packed. The parking lot blows, though. :) but, not their fault ; ) read more

Last year, my parents moved to Arizona into the what I believe is still technically the boundaries of a town but is basically in that gray area between rural desert and Death Mountain. (cue Zelda music) Areas with such populations do not have modern conveniences like mail delivery, and such sending packages to them through USPS is no longer possible, which has led me to turn to UPS, despite a Post Office in walking distance. Surprisingly, I found it was worth the walk. Still plenty of parking, so far the same. Wait, something is wrong. Pleasant employees. No line. Are you *sure* you're in the shipping and handling business? The first time I mailed something to them, UPS actually didn't have the address. Apparently, when you live in the cracks between zip codes, the staff have to do a "manual override" that assumes the customer actually isn't trying to mail her package into the ether or dispose of a body with no return address. I've generally come back here when I need to mail something even if I have the option - they're open on Saturday which means I can actually get here even though I'm usually at work during their M-F hours, and life is too short to spend in USPS lines. read more

I was rubbed the wrong way when the clerk was misspelling names to my recipients on the UPS label when I had them written correctly on the form they ask you to fill out. Upon pointing out the errors to the clerk, he scratched it out with a pen on the printed label and wrote over the name to make the corrections. I think just making a new label with correct spelling would be more in order, no? It doesn't look professional and I was embarassed that my recipient would see this. read more

They recently moved to the 1100 Bellevue Way location. Did a really bad job planning - so opened the new location weeks later than announced. Also, clients can no longer access their mailboxes after hours; supposedly that's a temporary issue, but it's been several months with no update - other than "it's coming". This is especially frustrating given their abbreviated business hours. I pay more than $270/year for this service - not a good value. read more

They rock and make my day so much easier. Shipping, Amazon returns, plus rotary services all with a smile.

The business model for ups is ( we dont know . To get hire on you must not have the will to live or move. I dont want them in my yard or near me. Ups should have its doors close for good. read more

I had my mailbox here for 8 years. Caleb and Isaac always gave me great service, and were super efficient. I've used other UPS store locations and didn't always get the same level of service as I did at this one. On numerous occasions, I watched them deal with unreasonable, entitled, cranky customers with calm professionalism. Minus one star for the horrible parking. I don't miss that part. But it did help that they got a couple of spots marked 15 minutes. read more

I came to the store in the evening. UPS sent email to notify me that package ready to pick up. But the lady at front desk said her store just received the package in the morning and not ready to pick up yet.They received a lot of packages and can't find where is my stuff. read more

Horribly small parking lot, very slow staff who could not figure out how to release my packages for me (I had them held for a couple of days before I arrived in Bellevue). I was apparently misquoted what it cost to hold them on the phone and then had to argue with the staff to get the price I was quoted. Would never use again. read more

The store should change their hours to close at 6:25 or 6:20. I got there before closing only to find the open sign off and the lights dimmed. Wonderful that I can't mail my package during the holidays. Ridiculous read more

The owner is very nice. He quickly resolved any issues or problems that you have with your package.

The staff answered my questions and offered me best options for my package. My package went there on time and I got a good deal. There might be a line and line might go slow during the weekend. Check their hours for the weekend, they close earlier. read more

Major inconvenience that you can't access your mail unless the store is open - and they have very short hours. Just to be sure, I double checked...there isn't any keypad on the door. Once they're closed, you're out of luck. The staff is also often discourteous and unnecessarily rude. read more

Great service at this UPS. Even when busy, they are friendly. They are great at packaging stuff up for me when needed.

I went into this UPS store today to return some equipment. The person I dealt with was so patient and friendly. It was such a pleasure. It was busy but I didn't feel rushed at all. I will definitely use this location again is a need to ship something arises. read more

Great place to mail all my UPS shipments. People work there knew what they were doing and they were sincere about it. They accepted my USPS packages as well. read more

This UPS store has the friendliest employees ever. I've been coming here for 2 years and I have never had to wait in line for more than maybe 1 minute. As soon as you walk in people run out and fall over themselves trying to help you out. In fact it is so convenient, that I come here and mail my USPS package is also, even though there is a small up charge for using the UPS Store. This location also has private p.o. boxes, as I believe all UPS stores do. The parking situation is a little crazy at times, as there is too little parking. The parking lot is shared by the numerous other stores in this small strip mall, including yogurt land which is adjacent. However a little patience goes a long way, as there is always a car pulling out every few minutes. read more

These guys were great, I left FedEx Kinkos, no Notary, UPS Store was able to do it all, Notary, Scan and Send my doc directly to my email for a reasonable price. read more

Great location for downtown Bellevue, great staff, ALWAYS helpful and with a smile. A very busy store but the staff have time for each customer. read more

I came in on a Friday at 4:55pm with 12 cases of chilled Cheese that I needed to ship overnight. Staff was extremely helpful and patient despite the tall order I was asking, just before the truck left. These guys saved the day! read more

After having gone to a mail plus in Eastgate to do a drop off of a ups package ( which they refused as they said they didn't make money in ups returns), these people were fantastic. Friendly, polite, and efficient. Highly recommend using them! Don't waste you time at mail plus in Eastgate! read more

You are shitting me with those prices. What can Brown do for me? Rip a whole in your wallet like a crack-addict fiending for the next fix. I was dumb-founded when I paid $15 to GROUND ship a 1 pound box to Missouri. AND it took a week to get there. Two weeks later, I shipped the a 1 pound box with USPS for $5 dollars. And it TOO took a week to get there. It's not rocket science Brown. Get it together. read more

These guys saved the day for me. Came in to mail a package and I guess I had not done a very good job wrapping it-thought I did. My hands were full and I dropped it as I was opening the door. The sides of the package came apart and the whole thing was in no condition to mail. The guy working in the back saw me and came over to help me pick it up and then re-wrapped the box the way I should have done it to begin with. I didn't even have to ask him to do it. Great friendly service. I will certainly go there again for my shipping needs. read more

Stayed home from work to sign for a UPS delivery which did not arrive. Check of UPS web page stated status changed to "delay". Contacted UPS and was told delivery would be the next day and that no signature would be required. Went back to work & UPS left a notice that they tried to deliver but they could not since no one home. They would not let me pick up the package and they would not let me change the delivery address to business as this was restricted by shipper, Best Buy. Contacted Best Buy to see if they could direct UPS to deliver to my work address and was told that would not be possible. Bottom Line: DO NOT ORDER from Best Buy On-Line & DO NOT USE UPS FOR DELIVERIES. UPS CANNOT GUARANTEE THEIR DELIVERY DATES AND THEY WASTE YOUR TIME. BEST BUY WILL NEVER GET ANY BETTER WITH CUSTOMER SERVICE NOR WILL UPS. read more

Deb was awesome!!! So helpful and kind and informative!!! Great advice with a smile and exceptional service.

The folks working there are really helpful and knowledgeable. Thank you. Deb and your team!

I had to mail some last minute Christmas gifts. I arrived around noon and was prepared for the worst, but was pleasantly surprised that the line was moving quickly and the staff was very courteous. The blonde woman who helped me was engaging and funny. I was only there about fifteen minutes, which was much faster than I anticipated. I would definitely go back. read more