I had the most lovely experiences with the three gentlemen that worked here. Art, Nate, David; this…read morereview is for yall I had a family friend named Denny who was like a father to me; before he passed, we came here many years ago; and after clearing some cabinets he told me to use this storage because the service was impeccable. I just chalked it up to old man stuff; who gets excited by storage? Well fast forward to today and now I'm an older man and let me tell you, service matters. Art was the first person to help me; he was so polite, helpful, and best of all, NOT PUSHY! He showed me all three units they had, and at the end I mentioned I was going to check out public storage, a competitor down the street. Art smiled and said I should def check them out, because it would mean I would be coming back to him. Boy was he right; I went, checked it out, and came running back the next day asking if Art still had space left for me Nate helped me with my paperwork, payment; etc etc, and like Art; wasn't pushy and ultra polite. My move in date was a week away, so he recommended we put a hold on the spot I wanted, and when I was ready, to call him up A week later, I called up the shop and they were able to not only rent me to unit; BUT offer a moving truck to help me move, free of charge! David drove the truck to my place, got the ramp down for us and when we were done, drove the truck back for us to offload. The entire time he too, like the other gentlemen prior, had impeccable manners and service Thank you sirs for making this the easiest and pleasant moving/storage experience If you want amazing service, prices, and REAL genuine manners, look no further! Art, David, and Nate are your guys! Thanks again yall

Great experience at Pouch - Fountain Valley Self Storage. The facility is clean, secure, and the…read moreregistration process was quick and easy. I've also had friendly interactions with other renters, which makes the place feel welcoming. Art is a great guy--professional, upbeat, and genuinely helpful. Highly recommend!

Can't say enough great things about 17th st self storage !! Bruce helped us out in a pinch while we…read morewere under construction . Rates were very reasonable and the grounds were always spotless . They have a maintenence guy Severo that is always willing to lend a hand lifting heavy items , even helped me push a classic out for tow . !! Definitely a class act !!

My wife & I have used "17th Street Self-Storage" for over a decade for miscellaneous home storage,…read moremy work tools and our row boat when not on the dock. Bruce Bear has been there the whole time and Severo, his trusty detail guy, has helped with physical things my wife couldn't manage. Plus, the secure entry system allows us to access the unit "off hours." Can't get better than that. -- Bo

I chose this storage facility because the initial price seemed like a great deal, but that didn't…read morelast. They keep raising the rent, and the recurring price hikes make it much more expensive than expected. It feels like they offer low introductory rates just to get you in the door. Also, many of the positive reviews appear to come from customers who are encouraged to leave a review when they first sign up, before they've had time to experience the constant rent increases. If you're looking for a storage facility with stable pricing and good long-term value, I'd recommend looking elsewhere.

Keira took care of me today - it was a transfer to a bigger unit - smooth, convenient, well priced.read more

My experience with Katie at Extra Space Storage in Costa Mesa was beyond disappointing. From day…read moreone, it felt like she had an issue with me for reasons I still don't understand. Her behavior was unprofessional, petty, and frankly, not what you'd expect from someone managing a customer-facing business. The final straw was when she told me to pack up and leave because I was draining only water -- nothing harmful, nothing dangerous -- just water. She claimed it was against policy, yet when I asked to see where that was stated in the lease agreement, she couldn't provide any clear documentation. Nothing in what she showed me outlined that I was in violation. It felt completely arbitrary and personal. She even made a point to say she's on-site and has seen burglaries and more. Hearing that from a manager actually made me feel less secure about storing my belongings there. Between that and her attitude, I knew this wasn't a place I wanted to leave my property. Katie's handling of the situation showed a serious lack of professionalism and understanding of the actual lease terms. If she's going to enforce rules, they should be clearly written and consistent -- not based on her mood or personal bias. At the very least, she should be trained on how to interpret and communicate policies properly. I would not recommend this location to anyone until there's a serious review of management. After how I was treated, I didn't feel safe or respected, and that's a non-negotiable when choosing a storage facility.

The staff was very helpful , Mike was great. Facility very…read moreclean and accessible. Prices very reasonable

Horrible business avoid this company --They raised our rent three times this year alone, we began…read morein December 2024 and they raised the rent 40% promptly after the LA Fires early February, three months later went up another 20% and now we got a notice of another 20% price increase starting December 1st - we are canceling account and reported and opened a case with Better Business Bureau

DO NOT RENT FROM ANY PUBLIC STORAGE FACILITY!!…read more Onsite Staff are great people BUT Corporate is what makes this place DECEITFUL and SHADY!! Corporate offices of Public Storage raised our rate 40% in 4 months and after asking around will raise it continuously thereafter every quarter! Nobody tells you when you sign up that they will raise your rate up 40% or more. So why would you think as much. They wait for you to move in get everything settled and Hit you with this increase expecting you to pay it! Here is the kicker! I went online and at the same facility for a bigger unit they offered it for less than what I was paying. This Shady practice shows you they are willing to let renters go just so they can get people to pay the increase. And if they don't and you move out they do it to the next person. I will be reporting to Better Business Bureau as well as telling everyone I know never to rent from this terrible company. I called corporate office and they basically said there is nothing they can do because it's based on demand. even though I told them I see open units at the facility. It took me 10 minutes to find a storage facility closer to my home with better access hours and 25% less than what I am paying. Already confirmed with new place that they only do rate adjustments every 9 months and the maximum they have done was 9% during a high time. This is acceptable. I made a mistake in signing up with PUBLIC STORAGE but I hope this review helps others in not making the same mistake. I truly hope that public storage corporate reads this and gets their act together. I guess for now I will use my only consumer power and move!! Anyone reading this do not get TRICKED like many of us on YELP. READ all the other negative reviews about shady rate hikes!! AVOID THIS PLACE LIKE THE PLAGUE!

I highly recommend this place. My family is all from the East Coast and we needed storage to hold…read moretheir property. Allspace in Costa Mesa was wonderful -- especially Working with Joan Norris! She's respectful, helpful and professional. Best of all, they're clean and located right by our home. So convenient and affordable - A++

I came here yesterday to get some paper shredded for our office. I had a lot of boxes of tax papers…read morefor the company I work for that needed shredding. Joan was super awesome and very helpful. I appreciate good people and believe me Joan is the best. This is my go to place for all paper shredding. The best part is the email confirmation that confirms your important paperwork is being properly destroyed. The piece of mind that gives our company is priceless. Thank you again Joan.

This location is very clean and the people, like John, are super professional and responsive…read more You can't find a better service in town for the price too!

Had a great experience at Extra Storage!!! Julie was…read moreamazing and was super helpful, professional, and made everything really easy. The facility is clean, secure, and the process was smooth from start to finish. Highly recommended!!!

We got such good service at Baker Fairview Self Storage…read more And we had a chance to observe the staff there while waiting, and everyone got the same good and respectful service. We had a choice of lockers, and bought a lock on the premises. They also sell boxes and mattress covers. EVERYTHING was explained to us. All units have an alarm. The place is very clean, both the office and the units. You can enter from both Baker and Fairview. If you're driving something big, we suggest you use Fairview (you turn in right before the Mexican restaurant).

I don't know who keeps in track of opening the store but I reserved a u-haul a week ago for today…read moreat 10:00am I show up at 10 and wait 20 minutes, the sign says open but no one's inside lights are off, I called them no answer, I called u-haul and all they were able to do is give me another business that was open, this set me back for time to move including movers I had to hire and was a huge inconvenience. next time you guys should open up on time or maybe train your employees better.

This place is amazing! If you're looking for a clean safe place to store one of your classic cars…read moreor exotics don't hesitate to reach out to them and get a spot before they fill up. The management is super easy to deal with it and will take care of all your needs couldn't recommend this place more!

Nice and clean! Great security! So nice to have a place to store my car when I travel back and…read moreforth between Tennessee and California !

Rented us a unit with a broken door that someone had their things broken into prior. they didn't…read morefix it. a few of my things went missing the female employee screamed at me and I'm sure she took it and didn't help at all, next day my tools are missing and the other female doesn't help out at all. left, do not rent here it is not hospitable. and It says 1$ for first month and they charged me for the whole month. FRAUD!

DO NOT RENT FROM ANY PUBLIC STORAGE FACILITY!!…read more Onsite Staff are great people BUT Corporate is what makes this place DECEITFUL and SHADY!! Corporate offices of Public Storage raised our rate 40% in 4 months and after asking around will raise it continuously thereafter every quarter! Nobody tells you when you sign up that they will raise your rate up 40% or more. So why would you think as much. They wait for you to move in get everything settled and Hit you with this increase expecting you to pay it! Here is the kicker! I went online and at the same facility for a bigger unit they offered it for less than what I was paying. This Shady practice shows you they are willing to let renters go just so they can get people to pay the increase. And if they don't and you move out they do it to the next person. I will be reporting to Better Business Bureau as well as telling everyone I know never to rent from this terrible company. I called corporate office and they basically said there is nothing they can do because it's based on demand. even though I told them I see open units at the facility. It took me 10 minutes to find a storage facility closer to my home with better access hours and 25% less than what I am paying. Already confirmed with new place that they only do rate adjustments every 9 months and the maximum they have done was 9% during a high time. This is acceptable. I made a mistake in signing up with PUBLIC STORAGE but I hope this review helps others in not making the same mistake. I truly hope that public storage corporate reads this and gets their act together. I guess for now I will use my only consumer power and move!! Anyone reading this do not get TRICKED like many of us on YELP. READ all the other negative reviews about shady rate hikes!! AVOID THIS PLACE LIKE THE PLAGUE!