I'm always looking for new products to catch the attention of my clients. The inflatable frames…read morethey sell have been a huge hit for my younger clientele. Makes a very cute and pretty party favor idea for young ladies who love taking pictures lol. They also have all the balloon accessories a balloon decorator could need, and at much better prices than elsewhere.

I've been a customer of Surprize Enterprize's for years. There customer service is always…read moreoutstanding, they are always willing to go above and beyond for all of my needs. They also have the cheapest prices for balloons and helium that I've seen! Definitely recommended for anyone starting to get their feet in the balloon business.

Darlene is an absolute gem! Made my 3 year old daughters…read more 3x bunches of balloons for her bday in no time. Gave great suggestions for balloon with ribbons to accessorize. I will definitely be back :) Thanks Darlene, you're the best.

Great experience! Love the convenience, the staff were fun and friendly, especially helpful. Will…read morebe back for all our party celebration needs. Easy breezy. Uptown Station, Ft Walton Bch, FL

They always have a fantastic seasonal selection, tons of party supplies, a great selection of toys…read moremy kids love, and the balloons are amazing and last a long time!!!

From the owner: We carry everything from household items, cleaning supplies, toys, electronics, hardware, pet…read moresupplies, decorations and much much more!! We also have a large balloon center and more party supplies than anywhere else in town!

Worst experience ever! Promised to show up for my childs birthday with a bouncy castle and snow…read morecone maching but they didn't show up and worst yet didn't even call or email to explain why. Left a deposit and they refused to give us back our deposit even though they didn't show up. My child and her friends were terribly dissappointed.

I was planning my sons 1st birthday party which actually already happened on October 18, 2014 and…read moreneeded a bouncy castle for the kids . I booked with this company cause they had exactly the themed bouncy castle I was looking for . After several conversations back and forth everything was confirmed . They had all the nessesary information they needed so everything looked good and was a go . I even revived a confirmation email 2 days before my event . ( time , location , the bounce castle is wanted , payment amount , etc) . The event time was for 1pm but set up time was for 11am . Around 12 no one has shown up so I called and conveniently IT went to voicemail . After SEVERAL attempts they never answered me and at this point I'm freaking up . I left a message , my husband and sister left a message and nothing . So to sum this all up .... THEY NEVER SHOWED .... Until today still . I am fuming , mad , pissed you name it . I go no calls from Thrn saying anything something . NOTHING. !!!! Wtf kind of unprofessionalism is this ! And my a kids birthday out of everything . This is beyond words all I can say is DO NOT BOOK THIS COMPANY !! they are u realiable , unprofessional, disrespectful company ( if that's eveb what they call themselves . Super disappointed. And rest be sured I will pass this around and my friends and family already know this and I want to make sure they won't get any business from anyone . Even tho I rated it a one star cause I had to , they don't even deserve that !

Place has a lot of party supplies. Truly lives up to the name. It reminds me of a dollarstore but…read morecatters towards events more. Service is friendly and pricing is reasonable.

Nice location, Staff is friendly and willing to help,…read moreAlways have some deals going on, and the place os always full, clean and organized. I come here all the time and buy alot of party supplies, always the place to go to

Unprofessional, rude and threatened to call the police!…read more My party planner and I ordered 60 sets of plates and utensils for a surprise party. When I returned with my cousins two days later, I expressed that I was disappointed that they didn't set aside the large order. The primary issues started when we asked to count the items to verify quantities before signing off for them. Krishna, the sales girl became flustered and we found that they short on the items when the manager came out and insisted quite bluntly that I needed to sign the rental contract. When I stated I could not until we got the actual number of items on the invoice as we would be charged for these on return. The manager, got the owner on the phone and she, "Told us she didn't want our business and to leave" and they would return our money. At this point several clients where leaving, the manager and Krishna became expressly aggressive and threatened to call the Police, even though we were actually leaving. CRAZY! I was happy to give my money to another business. My advice: Take your money elsewhere! When you are forced to sign a contract based without having all the items, WATCH OUT! They will charge you for an ENTIRE set when you return. These guys are CON ARTISTS!

Truly the poorest display of customer service I have witnessed. They harassed a family of black…read morecustomers threatening them with police action if they didn't leave. Their crime asking to count items before signing rental agreement. I honestly left in disgust. Shocking that the BBB gave them accreditation. Highly recommend taking your business elsewhere as I did, Kitchener residences.

Ordered for my daughter's 13th birthday, was so! happy with it and ever since I've been hooked on…read morethem. used them for sister's engagement party and have referred them to friends and family.

This was my first time ordering balloons for delivery for a party and I was happy with the service…read more I was pretty crunched for time while my husband entertained folks outside the house. Having the balloons delivered was a huge help. I ordered online and they came exactly as expected. I did receive a call a couple of days after placing my order to confirm some details and pick a delivery window. The only reason I didn't give 5 stars is that the delivery was late. No big deal for my situation, but still... Overall I had a good experience ordering from balloons Express and will do so again.

I believe in supporting local business. But what a terrible experience this AM at Party Supply…read moreDepot. I was going to order tons of items for a 60th birthday event. Walked into the store. The cashier - female and older - was with a customer. I waited patiently until the customer left. Then very politely said: Can I get some assistance please. She basically shouted at me: I NEED SOME TIME. I HAVE TO WORK ON AN ORDER and stomped off glaring at me all the while. I left the store and vowed never to return.! There was nobody else in the store. Why not attend to a customer about to drop $200 and do your paperwork later? I have never been so abused and treated so abominably in my life. Never was like this under previous management. Shocking attitude and zero customer service. Hence these terrible reviews. Sad.

I had purchased balloons elsewhere and had wanted to get them filled but was refused (older lady at…read moreleftmost cash register - a tad rude) due the the quality of them. I honestly wouldn't have minded if something had happened to them after they're filled. Plus I was willing to pay the minimal charge $2.50. I think they just didn't want to deal with anything not purchased from them. Next time I will get my balloons done elsewhere. Other staff were nice as I had asked about cake boxes (they didn't have any for over 10") and how the helium balloon tanks work. Prices similar to that of Party City. They did have almost everything you'd need for a party.

I've been a patron with this store for years. I loved their former location, but the extra drive is…read moretotally worth it. They have a fantastic selection of party goods and the owner creates beautiful balloons for every occasion. It's a one stop for lol your party and balloon needs.

From the owner: hall decorating,balloon delivery,ceiling canopies,creative backdrops ,chair cover and much more....read more