We could not be more impressed with our experience at Custom Floor & Design. From start to finish,…read morethey went far beyond my expectations. Their extreme level of craftsmanship and attention to detail truly speaks for itself, and the final result delivered tremendous actual value--not just aesthetically, but in outstanding quality and durability. Their design specialist, Han, efficiently explained all the proper materials needed to complete the project. And this was no small project....an entire (freshly painted) home to inlcude carpet, refinish wood flooring, and adding LVP. His expertise, attention to detail, and organization made the process seamless and gave me confidence that every detail was being handled with care. Benny, the owner, went above and beyond by personally double-checking the contract, verifying the quantity of top-shelf materials needed, and even surveying the home himself as a courtesy. That level of involvement and commitment to excellence is rare and greatly appreciated. Edward completed the work with a remarkable eye for the finishing touches, and ensured everything came together flawlessly. His precision and craftsmanship were evident in every corner and truly elevated the final result. What certianly stood out just as much as the work itself was their outstanding and transparent communication. Every step of the process was clearly explained, timelines were realistic and honored, and any questions we had were answered promptly and honestly. If you're looking for a team that delivers exceptional results while making the entire process smooth and stress-free, without question or hesitation, we highly recommend Custom Floor & Design.

Highly recommend, we've used them for multiple homes and they give great service and prices. Always…read moreprofessional and flooring delivered timely.

Overcharged for stair rails, doesn't respond to estimate request. Sends a 15 year old out to give…read moreestimate . Makes you think twice.

Outstanding customer service and craftsmanship. Our home was originally built with carpeted stairs…read moreand landings. We had Eduards replace the carpet with Hardwood stairs, flooring and upgraded handrails. We could not be happier. We had multiple estimates and Eduard's was right in the middle. The owner was on-site every day to make sure everything was on track. The results were exactly what we wanted, down to the finish details like caulking and clean-up. I would use them again for any home renovation project.

We looked for over 2 years (Yes, you read 2 years.) to find a counter to match our shower wall and…read morefloor tile. Nesli, at United Granite, found exactly what we were seeking. She is a consummate professional and we are thrilled that Ayla, from Happy Homes Remodeling (highly recommend) sent us there. Look no further to find exactly what you want both in remodelers (Happy Homes in Springfield and United Granite for counters and slabs.

Excellent job from start to finish. We worked with Samantha at the Chantilly showroom to select…read morematerials and options for our bathroom remodel project. She was knowledgeable and friendly and helped coordinate our measurement and installation appointments. Both teams that came out to our home called ahead to confirm our appointment, showed up on-time, kept our home clean, and did an excellent job. The measurements were spot on and everything looks great.

Cabinets Discounter cabinets quality is unsatisfactory. I bought mid range cabinets and it has…read moreonly been 5 years. Since the doors are not real wood, the material expands when it gets wet. Very disappointing. I have to work and replacing them now bc it's an eye soar.

Horrible customer service and products. DO NOT USE THIS COMPANY…read more We ordered very large master bathroom vanity cabinets from Rick in the Chantilly VA location Nov 2022, the cabinets were delivered on time, early Jan 2023. First, the delivery company was very unprofessional and rude. They proceeded to tell me that Cabinet Discounters should have told me that they will only leave them in the garage, which I said I was never told that and it's winter and I do not want them to warp. They ended up leaving the cabinets in the middle of my dining room...6 extremely large boxes. My contractor attempted to install them a few days later and notice one of the doors was not the same design as the rest of the doors. We also noticed a drawer was broken and several panels were warped and not able to align. We called Rick, sent pictures and he ordered the "correct" panel (which when rec'd, was a different color, therefore we had to re-order again). After much back and forth with Rick and he telling me that we will have to pay for someone to come out and "fix" their issue, Rick then came out to our house to see if he can align the cabinets and also to assess the issues. He confirmed there were major issues with the panels and that the doors were warped, etc. Rick took pictures and was supposed to write up what he observed and what was being orders so that we knew what deliveries to expect. We never rec'd a write up from Rick... we then proceeded with in the next few weeks to get 3 additional shipments of panels that were ordered. Again, when we received the additional panels, one broken (which again we had to have another replacement). Once ALL replacement doors were recd, we had our contractor come back (additional cost to us) to attempt to reinstall the 6 panels. Our contractor noticed some of the "new" panels are longer than other, some are wider than others, and again some appear to be warped since they cannot close flush. Again, he was unable to be aligned some cabinets. We have sent emails, made phone calls, Rick has told us that the manufacture is going to call us back, #homecrest and we haven't heard from anyone. It's been over two months now that we have had cabinets installed (without panels), over half of the panels are sitting in my hallway, paid in FULL, paid our contractor additional money in an attempt to "reinstall" the cabinets two separate times. We have had a master bath completely renovated and been waiting two months to be able to use our cabinets. This is horrible customer service, horrible products. They haven't acknowledged the time, money and inconvenience this has caused. They have completely gone silent.

I regret choosing this company for my kitchen rebuild after a flood. Despite their polite and…read moreseemingly detail-oriented approach at first, their work did not meet the standards expected for a high-quality kitchen project. When mistakes were made, they were not acknowledged or corrected but instead covered up, and their response quickly turned unprofessional. Some of the major issues included: Design flaws that resulted in unworkable solutions, which Onur refused to rectify. Poor attention to detail in measuring, planning, and managing the project, turning what should have been a 4-5 day job into a frustrating two-month ordeal. Installation problems that remain unresolved because Onur refuses to take responsibility. Two costly issues still unresolved: A custom-built laundry room that wasn't designed to be large enough to properly cover the existing washer and dryer and a floor-to-ceiling swing-out pantry cabinet that, despite being shown with back shelves in the original design, was delivered without them--something Onur insists is "normal," even though my previous pantry of the same style included shelves. So its "normal" for the shelves to swing out and provide access to no shelves and more storage?!?!? I have included pic of these two example but have many more of other details that just don't look good up close. Unfortunately, I've been left with no choice but to hire another company to fix their mistakes. I would strongly caution others to think twice before working with this company. It was a very negative and frustrating experience.

Our kitchen flooded and we needed a remodel. We liked the design of our kitchen beforehand and they…read morewent above and beyond to make sure the layout was the same. They were very thorough with figuring out every little detail with us, and made sure we were happy with every decision. We went in expecting to stick to a budget and they did an amazing job fitting everything into the budget constraints. I was pleasantly surprised when we were able to upgrade to granite counters. They're friendly and responsive and very meticulous with their work. I am so happy with the work that was done on our kitchen! I 100% recommend them!

After a bad experience with another company trying to get an estimate, I tried Seal. They were…read moregreat. Fast, very clear, reasonable prices, and professional.

Great service! Installed glass doors in my library and everything went great. Highly recommend this…read morecompany!

I highly recommend Eastern Door Service…read more The evening my torsion spring broke I sent the company a message on their website. At 06:15 the next morning I got an email suggesting a late morning visit. I called to confirm and got an estimate. The representative, Enoch, arrived on time and quickly did the replacement, made some other adjustments, and gave me maintenance tips. He was friendly and efficient. The bill corresponded to the estimate I was given over the phone. Note: The company's service area is actually larger than what is indicated on the website (I live in Burke, which is not on the site's list).

One of my two old garage door lift motors failed. Although this was not an emergency, Eastern Door…read moreService was on site less than 24 hrs after my call to them. They were professional, efficient, neat, courteous and quick getting the job done. Communication, both before arrival & during the job, was excellent. Price was good. Given the age of my systems, I had them replace the motors for both doors. Both now work flawlessly. I don't expect any more garage door problems any time soon, but if any occur, I'll go to them again.

Avoid this company at all costs. Our experience was one of the most frustrating, drawn-out, and…read moredisappointing projects we've ever been through. What was supposed to be a simple two-bathroom renovation turned into an eight-month nightmare of shoddy workmanship, repeated mistakes, and endless delays caused by inexperienced, poorly managed crews. The basement bathroom had to be redone multiple times by different teams, each creating new issues to fix. Even after the company admitted to the problems and agreed to cancel the second bathroom, they dragged their feet for weeks, dodged questions about refunds, and even implied the leftover materials were our problem. When they finally agreed to pick them up, they had the nerve to charge us for their time -- all while ignoring the fact that materials meant for the unfinished second bathroom were used to redo the first one (yes, the same shower was tiled three times because of poor workmanship). Throughout the process, there was zero transparency -- constantly changing explanations, inconsistent numbers, and confusing or incomplete accounting. Getting a straight answer or a complete document required multiple follow-ups. And while they admitted more than once that the project had been mishandled, there was no accountability, no ownership, and no urgency to make things right. We started this project in good faith and with patience, but it became painfully clear that customer satisfaction and integrity are not values this company upholds. If you care about honesty, professionalism, and clear communication, look elsewhere. Hard pass.

I don't recommend this company because their hepfulness is non-existent after the sale. We engaged…read moreHB Home Services to install 20+ new windows by Provia in our home in 2019, cost about $12,000, and we were happy with the result...at the time. The installation crew was quick, efficient, and friendly. However this week, we had a spring on one of the double-hung windows that allows raising/lowering the window. We thought no problem, HB or Provia would replace the spring under warranty...until we called HB. HB told us it would cost $150 for them to come out, if they didn't have the part(s) needed, it would cost another $150 for them to come back, the part would be covered. Seems way to high to replace a part we can buy for $8 and requires removing/replacing two screws. HB wouldn't even help by providing the part number. Now its become a pointing game, HB points at Provia and their supplier, the supplier only deals in wholesale, Provia points at HB. Given this current experience, I can't recommend any of the companies involved! Now, I can't even get a call back from the someone at HB that can resolve the situation!