Love these guys. Our go to business for kitchen and bathroom fixtures and supplies. We will update…read moreour next bathroom in a few months and our first stop will be Ferguson.

While running errands, I passed by the store and had to go in, of course, I mean, it was literally…read morebeckoning my name! Lol (pun intended) This is a high-end, kitchen and bath store with the most gorgeous bathtubs and appliances in a glistening setting. The show room is absolutely stunning, and it was very quiet, except for the sales person, but they just opened and they're kind of off the beaten path. They are located in a little alley that connects one of many parking garages to the Mosaic District shopping center. Unless you were looking for them, you wouldn't necessarily see them and you would only pass by them if you parked in that specific garage. I was only window shopping, a.k.a. drooling like a kid in a candy store, lol, but if you're looking for some beautiful kitchen appliances and unique bathrooms & décor, then this would definitely be a place to check out.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

Simply put, if you are in need of an appliance repair, give Dan a call. He came to the rescue for…read moreus when our LG refrigerator had a part go bad. He was on time, professional, and fixed the problem very quickly after diagnosing the issue and procuring the part needed. Price is more than fair. He will be our go to guy for appliance needs in the future!

Went to The Home Depot to get some household items. Staff was helpful and it is great that The Home…read moreDepot has a military/veteran discount!

I stopped by Home Depot for home plant supplies. A friend gave me a plant in a large glass jar…read morewith a lot of roots and I need to pot it. I used to have a green thumb, however it's been a while. It was very pleasant and relaxing walking around the plants, reading the little description boxes and how to care for them. Nature is so cool! I helped myself so I didn't need any help or additional service. Everything was well organized and easy to locate what I needed.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

First great review of 2024!…read more I went through Yelp to request quotes for my LG freezer since it has frost built up inside the bottom drawer (the top freezer drawer was fine). I put in the request this morning, Sunday, Jan. 7th and I received a message from APPRO Appliance that they had availability on the same day! Fred was very responsive and clear with the pricing and communication. I reached out to Fred via text and took the 2 pm - 4 pm slot. Just after 2 pm, the technician Samir aka Sam came and was very friendly and professional. Sam walked me through the process and mentioned that the rail was bent and Sam was able to fix it. It was also mentioned that if this doesn't fix the issue, the parts would need to be ordered (only thing extra I would pay for) within the 90 day window and they will come and install it. They were very fair with the pricing and I appreciate that! Thank you so much! I def recommend them!

Provided s/n and model # via email and described the issue. They showed up with a replacement…read morepart, swapped it out, and all was done quickly and efficiently.

I called for a failing refrigerator, and then I accidently texted my info to the wrong #. He called…read moreme back anyway in about ten minutes. I explained the problem and he recommended cutting my losses and getting a new refrigerator, which I did. Plus he had recommendations for models. I really appreciate his honesty. He could certainly have come by, charged me for a service call, and then told me that it was hopeless. five stars!

Stellar customer service. Single man behind counter ( I think Randy is his name) is 5 star…read morestellar. He made things happen ( replaced old Dyson tower fan) on the spot ... even when place was busy. By far the best customer experience I've ever had. This guy deserves a huge raise.

The brush did not spin on my DC39 vacuum cleaner. I brought it to this center and I was told that…read morethey could not do anything because the serial number was not readable. It was was on the lowest spot of the unit and was partially obliterated because this spot was rubbing the floor. My son took it apart, washed, and now it works as supposed. When you change oil or tires on a car nobody asks for VIN, make, model, and year is sufficient. If a serial number is really important, which was not in my case, why to place it where it would be obliterated?

I just purchased a Speed Queen dryer from the Bethesda store. I worked with Mr. Curt Mohammed -…read morewho helped me understand the difference between the various models... and arranged for asap delivery and installation. The delivery and install process was superb. Can't say enough about how pleased I am.

We renovated recently and were having a hard time finding the right refrigerator with the main…read moreissue being we needed a counter depth fridge that was tall -- our kitchen has high ceiling but not a lot of area. Clayton Lugo from M&M was great -- he was very knowledgeable, grasped our problem quickly, and presented great solutions. He also was very communicative and responsive when we had to change our delivery dates. After we moved in, our laundry machine broke and we called up Clayton without hesitation. I had never used an appliance store before as believed (mistakenly I think) that I could get the benefit from online reviews and Consumer Reports. Clayton changed my mind completely -- I now recognize that his experience and understanding exceeds what I can find from online reviews.