My personal tire replacement shop. Outstanding service!…read more Shop owner is very knowledgable and does great work.

I've been coming to this shop for years and always had great experiences, especially when the…read moreyounger employee was there. He and the owner were always friendly, helpful, and never made me feel pressured. That's why what happened during my most recent visit was so disappointing. I stopped by to have air put in my tires--nothing more. While checking them, the employee noticed a nail and told me he could patch it for $45 plus a tip. That immediately seemed excessive, as tire repairs are typically much less expensive. I politely declined and said I'd discuss it with my husband before making a decision. As I was leaving, he stopped me and told me I needed to give him a tip because he had put air in my tires. I was completely caught off guard. In all the years I've been coming here, I've never been charged for air, let alone asked for a tip afterward. I could understand paying for an actual repair or service, but putting air in tires is something many shops do as a courtesy. To avoid an argument, I gave him $5, but then he told me it wasn't enough and that he deserved more because of the labor involved. At that point, I told him to call his boss because the entire situation felt inappropriate and unprofessional. It's a shame because this used to be a business I trusted and recommended. If this is now how customers are treated, I'll be taking my business elsewhere. I only hope that $5 was worth losing a loyal customer.

I've come to this location twice for wiper blade replacements, and both times they easily…read moreprice-matched Walmart with no hassle. I had an appointment last Thursday at 9 a.m., and as soon as I checked in they got started right away--I was in and out within about 30 minutes. The staff kept me updated the whole time and gave me an accurate estimated finish time. They installed a new tire, replaced my wiper blades, balanced the tires, and rotated all four tires incredibly quickly. I was really impressed with how efficient and organized the service was. Shoutout to the team at this location for consistently taking care of their customers and providing excellent service!

I really appreciated that the technician followed my requested tire rotation pattern and set the…read moretire pressures exactly to the PSI I asked for without any hassle. That's exactly how customer requests should be handled. A couple of things I think should be improved: First, technicians should use seat and steering wheel covers. Dirty uniforms can transfer grease, brake dust, and dirt to customers' interiors, and protective plastics have been standard at many shops for years. Second, I understand checking the spare is company policy, but if customers have belongings covering it, please don't place those items especially food on the shop floor. I'd rather be asked first, as I could have told them the spare didn't need to be checked. Overall, quality service, but these small changes would better protect customers' vehicles and belongings.

Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

Ended up getting my 2018 CRV towed here after my battery was smoking on my way back from Santa…read moreBarbara. The team was so helpful is diagnosing the problem, was transparent about everything they did & how much it cost. I was out in 30 min! Would 100% recommend to anyone & everyone. Speedy & phenomenal service

I went on a Saturday. No one wants to sacrifice their weekend for car maintenance. People were…read moreimpatient; the usual chaos. I noticed the front guy, Chris, he kept a calm demeanor and got the line moving quickly while also manning incoming calls very professionally, and coordinating with this guys. The smoothest, calmest, multi-tasking I've ever seen! I work in customer service, I recognize amazing service when I see it. This guy is efficient, professional and knowledgeable. While in the lobby, 3 people said they moved over an hour away but they make the trip here because they only trust Chris with their car diagnosis and repairs, (services beyond tire service). I had to come back next day Sunday and saw Chris perform solo efficiently, but with the same calm, collected demeanor despite less staff. A customer in a Porsche came in and she said she has been coming here for over 10 years, because after trying other mechanics, only Chris gives her a sense of confidence her cars will be taken care of. Give this man a raise! And a bonus. His presence is singlehandedly retaining customers.

After being told the wait would be 2 hours for my diagnostic (only a diagnostic. no repairs), I…read morechose to stay in the lobby and wait for the results. After 3 hours, I asked someone at the front what the status of my car was, and 30 seconds later saw my car drive past the window and into the garage. When I confronted the original employee that took my appointment, he rudely told me that he had already said 2+ hours. I reminded him he said "up to 2 hours" and he denied it. I said fine, but it would have been nice to get an update or at least an apology and he merely said they were busy. Once I asked for my car and that I wanted to leave he started shouting at me and threatening to "put me in my place". I continued to ask for my car, and then a manager came out to talk to me. I have never been at a place of business where I was treated like I wasn't even a customer. Will never be back and that employee should never be put in front of customers.

I have been bringing my vehicles to America's Tires for decades because of your commitment to…read morequality service and true value. I visited today for a new set of tires for my truck, and I was especially grateful and impressed with the guidance and exceptional service I received from Brendan. Brendan demonstrated a level of professionalism and attentiveness that made me feel as if I were his only customer. He took the time to understand my needs, explained the best options for my vehicle, and helped me choose tires that offered both solid performance and excellent value. His expertise and customer‑first approach turned what could have been a routine purchase into a standout experience, the kind you can only get at America's Tires.. Please thank Brendan for his outstanding efforts... I left confident in my purchase and will gladly be sharing my positive experience with others.... Best regards, Joe Piscioneri

I had just arrived in town from a long, 2 Day drive from out of state in a rental car. My tire…read morepopped two blocks from my brothers home. With it being a hybrid rental, no spare was on board. We had it towed here and of course it was just after closing. I intended on following the tow truck and leaving the vehicle for them to take care of in the AM. When I arrived behind the tow truck, there were still some workers finishing up other vehicles. I was inside where they were getting my info with the purpose of finishing in the morning. Again, it was already after hours. I turned around to the manager saying they'd have it done in 10 minutes. I was floored. I was in town for a few days and with family things happening, I did not have the chance to make it back to thank them with treats as I intended. I cannot recommend this place enough. I was incredibly grateful to be back on the road in my rental, so I could continue with my family plans. I made it back to my home state without any further issues. Thank you so much guys!! Truly appreciated!!

Got all 4 tires new for a Tesla Model 3. Victor is friendly , fair pricing, and quick service!…read more Highly recommend him to anyone looking for tire service.

Ive been going to VP for all of my tire related issues over the past 5 years. Victor is very nice,…read morestraightforward, and honest. He works very quickly and provides quality service. I also find his prices very fair. I always recommend him to my friends and colleagues.

First Visit…read more Extremely impressive I had an engine diagnostic done It very thorough and conclusive I would like to acknowledge Christian! He went above and beyond my expectations! Took the time and due diligence to a complete process From start to finish with explanations along the way Wow The entire staff was friendly I HIGHLY recommend Thank You for reading

Consumer Beware long over due!…read more I would not recommend this shop based on my experience. About 20 minutes after leaving following a routine oil change (first one outsidethe dealership) , my vehicle overheated and I was told it needed a new water pump. Three weeks later, the radiator failed. When I picked up the vehicle, the technician told me someone had put stop-leak in the radiator. That immediately raised questions because this shop had been the last to work on the vehicle when the water pump was replaced. When I questioned it, the explanation changed. Nine months later, the water pump they had installed failed again. At that point, I had the repair done at the dealership instead. Fast forward to our second vehicle. We took it to a different repair shop for a water pump replacement due to age, and they also found stop-leak in the cooling system. The last place that had serviced this vehicle was Sunland for a routine oil change. We never had a radiator leak, yet we're now being told the buildup from the stop- leak in the cooling system is bad enough that the radiator should be replaced before it causes bigger problems. I've since spoken with multiple mechanics, and they explained that stop-leak products are typically used to help seal cooling system leaks. Since neither of our vehicles had a known radiator leak, I have serious concerns about why it was present in both cooling systems. I can't say with certainty how it got there, but based on my experience, the sequence of events has left me with little confidence in this shop. I encourage others to ask questions, keep detailed service records, and get a second opinion if something doesn't seem right.

I've had to bring my car in a few times, and every single experience at Tire Pros Upland has been…read morenothing short of amazing. I've been doing business with Brian for over 12 years now, and that alone speaks volumes. He's someone I genuinely trust and has helped me time and time again, always taking the time to explain what's going on and making sure everything is handled the right way. It's rare to find someone in this industry who is not only knowledgeable but also honest and consistent, and Brian truly stands out. The entire team is professional, efficient, and always makes the process smooth and stress-free. I never feel upsold or pressured, just taken care of. If you're looking for a place you can fully trust with your car, I can't recommend them enough. Grateful to have found them!

Brian and Eduardo at this shop are great. Very responsive, professional and courteous. You can…read moretrust their judgment and not worry about being taken advantage of like some other shops. They give you honest advice and a accurate timeframe. Good guys.

The wait was a little long,but totally worth getting a patch on my tire done for free. Thanks to…read morethe hard working hotties at this place.

I Needed an alignment on my Lexus asap! A large rock fell off a cliff while i was in the mountains…read moreand hit my tire causing it to knock my alignment way out of place! My steering wheel was pointing right while my car was going straight so I needed this fixed asap! I called American Tire Depot and was offered a very reasonable price and they had same day availability and I had my car there within the hour! They were extremely transparent and even let my partner go in and look at the damage himself! They were able to align the car enough to get it safer to drive and made sure to inform me of the work it still needs for when I am able to take it to my mechanic in a couple days! Overall extremely satisfied with the service and quality of work! Mike was extremely helpful over the phone and in person to both me and my partner and I appreciate the piece of mind he was able to give me! Since I've just moved to Upland I have been looking for a great local tire shop that provides honest and quality service and I am so glad to have found American Tire Depot! Will definitely come again and strongly recommend to anyone!

This place hands down has the best price on used tires if you need them at any moment. The price of…read morenew ones is also reasonable. The building was demolished and rebuilt to what it is today which looks amazing. The employees work quick with a sense of urgency to get each car done in a timely manner. I also had a lug nut that was stuck in an impact that he was able to get out with no charge. All in all this shop has best prices within the vicinity the other shops around wanted to charge more. I would recommend this place to anyone!

This place was amazing! I needed to plug my tire. Had an air leak. I pulled in like I was doing and…read moreoil change. They fixed it in less than 10 mins. I paid $10 and left. Best quality service I've received at an auto place.