I've had to bring my car in a few times, and every single experience at Tire Pros Upland has been nothing short of amazing. I've been doing business with Brian for over 12 years now, and that alone speaks volumes. He's someone I genuinely trust and has helped me time and time again, always taking the time to explain what's going on and making sure everything is handled the right way. It's rare to find someone in this industry who is not only knowledgeable but also honest and consistent, and Brian truly stands out. The entire team is professional, efficient, and always makes the process smooth and stress-free. I never feel upsold or pressured, just taken care of. If you're looking for a place you can fully trust with your car, I can't recommend them enough. Grateful to have found them! read more

Brian and Eduardo at this shop are great. Very responsive, professional and courteous. You can trust their judgment and not worry about being taken advantage of like some other shops. They give you honest advice and a accurate timeframe. Good guys. read more

Brian has been in charge here since I came in first about 10 years ago. I had a Honda and now a Toyota Tacoma and they have done ALL my Maintenance/repairs/ tires...I have felt comfortable each and every time. Brian and his guys are legit...You need to have someone on your side when dealing with your auto repairs...too expensive these days to trust just anyone. Tire Pro's Upland has my business! read more

Took my son's car in for an estimate after damage to the right front wheel. The service writer produced an estimate exceeding the value of the car and repeatedly suggested that towing it home from San Dimas wasn't worth the $200 cost. We had it towed anyway and got a second opinion in San Diego--turns out the only part needed was a shock absorber, not the many undamaged parts they listed. In my opinion, they either padded the estimate or hoped we'd sell them the car cheap so they could flip it. Buyer beware. read more

Brian and his crew are seriously some of the best people I have ever met! They are honest, down to earth people. When you come here, you know you're getting great, honest service. Absolutely will only do business with them from here on out! read more

Amazing work and outstanding customer services. Trustworthy as welI. Thank you Brian!

We stopped by because we got a really bad flat tire and it was the closest tire shop. Service was great, fast and price was reasonable. Definitely recommend and would be back for future services. Glad we stumbled upon this shop. read more

Good service. Brakes tires minor tune up and other basic car repairs. Fair and honest. Never had any issues. I recommend making an appointment. read more

Walked in Professional Polite and they did a great job! I'm definitely returning for future service if needed read more

Came here with a flat and they said they are too busy to changed my tire don't come here. Rude customer service that does not care

Customer service was great. Had a flat and they got a tire replacement the next day done within an hour. The price wasn't the best I've seen but for the convenience I think it's doable. read more

I ran over a whole windshield on the freeway and had a dragging engine splash guard. Of course on a holiday weekend when nothing else would be open. Thanks to Eduardo I was able to be squeezed in and even better he was able to save me some money by fixing it. Will definitely be coming back to this location, and recommend to fam and friends. Thank you sooo much ! You saved me. read more

I arrived at 12 noon for an appointment on Wednesday November 3rd. They promised an alignment at $80 and that they would have the car finished by 1:45. 1 pm rolls around. I exit the waiting room to checkout the garage and there is one mechanic trying to work on 4 different cars at once. He tells me that he will be driving my car to another shop to have the alignment done as his computer is broken and the 2 other mechanics are not back from lunch. Says that Joe at that other shop will be helping him. I wasted one hour of my time. Owner used leaf blower to clean the lobby while I was in there. Rude/ AVOID. read more

Went in for a tire repair, nail, they showed me wear on the rear tires, ended up purchasing 2 tires, got me in and out quickly. Great service, highly recommend this place. read more

I'm never a regular at anywhere. I don't even have a regular barber I go to. However, I'm a regular at this location. Brian is honest and straight forward, someone I can trust to take care of my beloved car and I've recommended him to others in my close circle. So far I've been here for multiple engine oil changes, tire replacements, and transmission oil change and I am always satisfied with the service. In the (rare) times that they do make a mistake, they are transparent and admit fault, which is a rare and much appreciated trait. In any case, this Tire Pros location has my highest recommendation. Note: They tend to be really busy so I would call in to make an appointment before coming in. read more

I've been going to this shop for about 5 years now. I believe Brian has fair business practices but am disappointed that the first time I complained about getting an oil change timely vs. running back and forward to this shop for a simple job, and addressing his mechanic (Eduardo) stepping on my floor mat without using a paper mat and getting it dirty, as well as Juan stepping on my bumper to point out parts under the hood, Brian opts to discontinue business vs. addressing his team and correcting poor behavior. I asked Eduardo if there were floor mats and he said "no." Mechanic (Juan) shared with Brian that I kept asking him to call Brian. He called on his on merit. Afterwards, I'd asked him to call to see if Brian didn't mind the oil change. I'd also noticed screws missing from repairs on multiple vehicles I'd taken there, and the dash rattling of which, I'd never complained. Today I called these issues out after Brian seemed un-inclined to talk and ended the call three times without saying bye when I called to confirm an upcoming appt considering Juan said they work by appts. I followed up again, just to be told, I'm becoming a headache, and my question and persistence were received as insistent and as if I should be priority and there are a lot of customers that have been there much longer and why don't I go to the other mechanic shop where I don't receive this treatment. (they retired) He did apologize and opt to pay for the floor mats to be cleaned. However, that would be one vehicle but my other vehicle mat is still damaged. In addition, I should have called out a time when I picked up one of my vehicles after a brake job, just after pulling out of their driveway as I approached the red light, the brakes went to the floor. They weren't in that condition when I dropped the car off. I had to take the car back two more times. I asked Juan if he bled the brakes, he said, "let me check and see." Juan called me back to back after I took it back the second time asking me to bring the car back so he could further investigate it. The inspection should have already been completed before I retrieved the vehicle the first time. I asked him did he bleed the brakes and he replied, "we bled them try it and see." Just glad my child wasn't in the car considering that's a huge safety and liability issue on their part. I also should have called out customers coming in after me getting serviced first and being greeted by Eduardo vs. him opening the door and not greeting me at all. Rude on multiple levels. Moving in a different direction. read more

Like no other tire pros ... This place is the best. i drive here 20+ miles becauase you cant beat the quality of work here. I see lambos porsches range rover m3all sorts of super cars here... im guessing my acura is safe here haha I been coming here for 2 years now and always enjoyed the service here. People here are honest and they do good work. I enjoyed this place so much i even uploaded pictures!!! highly recommend this place for any one that needs their car fixed. Car wash right next door too! I always check if i got a good deal and always find that i paid less than 50% of what dealers quote me... do your self a favor and come here :D I recommend talking to Brian on what needs to be fixed. 5/5 stars thanks guys read more

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After my AC not working for two years I took my car to Brian's shop. My fear was someone would try to sell me something that I really didn't need. I was referred to the shop by a friend and knew I would be ok as soon as I talked to Brian. The mechanic did a full scan of my car, gave me recommendations and they were honest with what I NEEDED NOW and what could wait. I knew I needed an oil change and Possible AC repair (which ended up just being service). My service came in way below what I budgeted so I asked for 2 new tires and an alignment. Still ended up saving. Great honest shop, I felt completely comfortable read more

Apparently these guys are extremely busy they don't even have time to do a $25 patch job. I dropped my car off right when they opened at 7:30 and I was told that the job would take 25 to 30 minutes, I said oh don't worry about it I'll be back around 1030 that should give you plenty of time. I get A call from them around 830 and was told that they were a little backed up and they probably will have the car finished by 10:30 I said don't worry that's fine. I get another call at around 1020 or so telling me that they haven't started on my car. I told the guy don't even start anymore I will go pick it up. When I get to the shop All I see are workers just sitting around. This place is by appointment only I guess. Terrible service, the employees don't even communicate with each other about what's going on. Also was disrespected when getting my keys back. read more

I called the store. I wanted to ask how much a patch job on my tire would be. Someone answered the phone. I asked my question. They said oh no no we cant do anything right now it's too busy. Then hung up. Definitely not going here. I would flip if that was the sort of customer service I received in person. read more

Came here for wheel and tire swap all around on my Bmw 5 series. Brian was knowledgeable and got it done for a reasonable price, way cheaper than the Dealer and even cheaper than other nearby shops. Best thing, not a scratch on my expensive wheels! Thanks Brian. read more

Tire Pros - New 20s on my 5 series. - Tires Near Me - Upland, California

Sucks when the guy at the counter looks like he is mad as hell,..and then gives you the worst customer service like you are ruining his day,..makes a bad day when your car has issues even worse,.. I'll never come here again.. read more

Last weekend I got a flat on the 210 fwy. After roadside assistance got my donut on I googled the nearest tire shop and it happened to be Tire Pros. The staff was so friendly and accomodated me even though they'd stopped taking cars to close up for New Year's Eve. Thank you so much for helping me out. It was scary being broke down on the fwy alone and then having to find a tire in a city far from home, but the customer service and smiles definitely calmed my fears. read more

Awesome place. Brian is great. He knows what he's doing, will treat you well, and remembered my name and car even after the 1st time I came in. Good prices, honest time estimates, cute dog. Awesome place. read more

Tire Pros - She will let you throw her toy, but then you can never leave. - Tires Near Me - Upland, California

Needed to tire asap. Called tire pro as they were the only ones around that opened early. Brian pick gave me some prices. But also stated they were backed up but he can do the tire himself. I got in and out thanks to Brain. If you needs tires I would recommend giving this place a call. read more

Fast, fantastic, reliable and economical service. They have been maintaining my cars and trucks for the past 13 years from tires to engines. They do it all! Brian manages a reputable business, Juan is a very knowledgeable mechanic and Edwardo does it all, with a big smile. These guys are great and I would highly recommend! read more

What do you want in auto repair? Competent people. Listen, you can drive around and bargain shop all day. When the rubber meets the road (pun intended), you want competent mechanics working on your car. I bought tires, an alignment, oil change and brake inspection. They DIDN'T try to sell me brakes that I didn't need. They had my car done in a timely fashion and when promised. Brian kept me informed as the services were being completed. He also took the car to a neighboring shop to have the smog certificate for registration done. Really, top-notch service. read more

No longer Big O, the place is now called "tire pros". Funny, because there is hardly anything professional about them. I blew a tire up at Mt Baldy and limped it down the hill to the shop. After explaining that I was over 100 miles away from home and just needed to get a single tire replaced the man at the desk rudely told me that unless I could leave my car with him for at least a day he couldn't help me. At this time all the bays in the shop were empty, save for a single truck. Mounting and balancing a tire is not a complicated or lengthy process so I was quite appalled at their attitude toward not only a customer but someone having a bad day looking for help. Luckily I found Carzar Automotive (used to be a discount tire co.) right around the corner and they not only were super helpful and understanding of my situation, but they even sent one of their staff to pick up a tire from a different location since they didn't have anything in stock. The experience is night and day. Think twice about taking your car to Tire Pros. They seem to be the type of shop that makes people dread mechanics. read more

Got my tires replaced and an alignment for my Lexus. Good prices on name brand tires and done pretty quickly. Will return when I need another set of them. read more

I needed a pitman arm and Idler arm replaced they said I could bring my own parts in since I already purchased them to do it myself. I bought the parts from the dealer off my vin number of my Tahoe well they said the parts didn't fit and then charged me twice the quoted price. Three days later car was finished wow and they couldn't even straighten the steering wheel they said I needed an alignment which they said they would gladly do yea right. Backyard mechanics terrible work run from this place.? read more

We were tired of being screwed over by Jiffy Lube and their ridiculous prices for a simple oil change, so we set out on a mission to find another lube/oil shop! TirePros had a sign outside their shop, offering oil/lube for a good price, and after having verified that this was infact the bottom line (again ... gun shy from having been screwed by Jiffy Lube, where the bottom price tends to be something different than what you initially think!), I trusted them with my truck and left it there. They did a great job. Oil change & an overall vehicle inspection was done for a great price, we got great service & the staff was very nice & friendly, and very polite! Also, if you need a carwash, you can get it through them, just mention it as you "check in" & once they are done with the oil change, they will drive your car over to the car wash next door. Because it's referred through the tire shop, the car wash gives a great deal on the wash and it's definitely worth it! I highly recommend Tire Pros for these types of services, they also do brake jobs etc and I will definitely take my truck back there the next time I need the oil changed. read more

I give this place 5 stars for the awesome customer service... I drove in to get my tire fixed and right away Brian helped me out Great Prices too read more

I first first went in to Tire Pros with a screw in my tire to "pull" knowing it would need to be fixed. Brian, the Manager/Owner treated me as if I were in there to buy a set of tires for a super car! He charged me about what I'd pay for a drive through lunch, fixed it quickly and all with friendliness. Sooooo, second visit; my air conditioning fan stopped blowing last week when it was 100+ and after getting a rough estimate close to my home in Huntington Beach, I asked Brian if they do this kind of job. "Yes! No problem, I won't charge you for the estimate..." His team not only fixed the problem for a VERY fair price but even tightened up my ignition switch, (which on my SUV is in the center console, vertical, and hard to get to) and didn't charge me. I'm lucky I found Brian and this family owned shop near my work and will trust them with any auto repair they can handle. I strongly recommend them AND I was never asked if "I'm a Yelper" or for any online reviews. I'm posting this for others on a limited budget like me, who just want good work at a fair, honest price. read more

I always have a 5 star experience here. My cars are always taken care of at very competitive pricing and everyone is friendly. What's great is they know how to competently work on any car from a Toyota Prius to a Rolls Royce Phantom. I have recommended friends and family to this place and they all had good experiences as well. I will continue to bring my vehicles here. read more

Aways a good experience here. Fairly priced and they have really great customer service. I ALWAYS come here for my oil changes.

This place will now be the only place I buy my tires! The service was great the prices were better then any where else! 20 min tires on and out the door!! read more

This is a great place to buy tires from. You get a great price on tires that fit your need, and vehicle. No sales pitch, just choices, with information. read more

I purchased a set of 4 Michelin Pilot Sport 4S tires for my Mustang a little over a year ago. (Excellent and timely service when I purchased them despite being special order tires) Today I notice I had low tire pressure so I inspected my tire, and I had a small piece of metal in my tread near the outer edge of the tire. Unfortunately, it slightly punctured my tire resulting in a small leak. I took the tire back to this location to see if it could be patched, and Brian talked me through my options which resulted in having the tire patched. They did it for me quickly so I was able to get back on the road again! I'm thankful they were honest and did not try to up-sale me into buying a new $400 tire. read more

You never quite know what you are going to get when you have to have a car repaired if you are not familiar with the inner workings of a motor vehicle. I am very happy with the service I received on my Scion XB. The prices for the parts and labor were fair and competitive. Brian even found me a new alternator with a lifetime warranty! Too bad I totaled my car 3 days after the repairs were completed :-( We will continue brining our truck and whatever new car I get to Tire Pros in Upland. read more

Brian is awesome! Very honest and gets your car up and running. I've been a loyal customer for years and he's never let me down. Definitely recommend this location! read more