Everything is bad since management switched staff are rude especially the manager store is dirty i…read moreheard the staff laughing about making customers mad wouldn't recommend. Would definitely choose another location in Jackson mi

Could give a better review, but I was a little bit disappointed last time and before that there…read morecame there to buy a couple of their cigars and noticed they were out and didn't have as many as they did before especially in there for 4 for 20 deal is actually really really good deal usually. They have other deals, but for some reason it seem like every time I was looking for Rocky Patel versions they were either out or not stocked. Even Monte Cristo and other brands that were very low and this was back to back the days that I came in . It seems like they have their brands of cigars too, but sadly, their cigars are the worst if they were to have better quality of their namebrand I probably would've probably got them. But sadly, there is nothing but colored paper or so it seems no tobacco whatsoever. however I do wish that they had better deals as well and there system should be able to mix and match not be forced to buy one of the same and get the same one free. It should be get one of one brand and get another one of similar or less value I would go for that. just very disappointed. They can do much better.

So, I was just in the store for my husband getting him the oil he needs…read more The ladies refused to sell me a bottle because I had my 18 yr old son with me. Due to it is the law that they can't sell it to me with him being in there with me. Here is the sign on the outside of the building stating under the age of 18 yr can't enter the building. The one lady said "they can't sell it to me with him in there with me due to it having nicotine in it." Congratulations ladies you just last fucking business. Pretty funny because I can go to the gas station and buy cigarettes with him beside me and that has nicotine in it as well

Awesome compared to the one on Ganson staff are nice and i genuinely feel like they're happy to…read moresee me

The little guy working here has poor communication skills and an attitude problem. He cost his…read moreowner a sale. He was so bad that I am taking the time to leave a review. I suspect drugs. He had a tweak energy. I was there at 6 ish last night so I hope the owner reviews the security footage. It was bizarre enough that I just said ... weird , as I got kicked out of the store. I asked the sales person if he had experience with puffcos? His response was yeah... I sell them so I guess I do. Then I asked if he has owned one and understands how they work because I needed help troubleshooting mine. I had mine in my hand trying to explain my issue. He then said he has not used one. He must of felt insecure because that's when he locked up.. walked to the side and told me that I was talking to him like he was an idiot and asked me to leave. I was calm the whole time. I really hope the owner sees what happened on video. This store will not survive with him working there and other competitors near by. I drove down the street and got help at another store. The lady working even called another shop to see if she could find someone to troubleshoot my issue with my puffco. It got sorted and I spent my money there. They were very helpful. If I could... I would give this location zero stars. Booooooo

From the owner: Discover the largest selection of smoking essentials in Michigan at The Tobacco Shoppe. With 19…read morelocations, we offer a comprehensive range of cigarettes, cigars, vape products, glass pipes, and premium tobacco. Your one-stop-shop for everything a smoker desires. Visit us for top-quality products and unmatched variety