This office is really great. The way the staff treat you and the way the doctors explain everything…read morein detail is nothing short of amazing. They are very nice and very helpful. They treat their patients with respect and are always willing to answer any questions you may have, whether it's about billing or about medical, they always take their time to make the patients feel at home. I was a patient for about 6 years with them and never had any complaints. Unfortunately my insurance changed and they were no longer in network but they were very kind and even gave me my X-rays free of charge so I could take them to my new provider. I highly recommend them and will always be grateful for the time I was with them

The worse wait times I've ever experienced. Unfortunately my family and I have been loyal clients…read morefor well over 10yrs. Today on a Saturday...my daughter was there a total of 3 hrs for 3 fillings. UNACCEPTABLE . We arrived prior to my daughter's 11am appt.. didn't leave til 2pm. Typically after visits you receive a bag of goodies (toothbrush/toothpaste/ floss) . Since I was pleading my case to the manager they didn't offer my daughter a goodie bag. I'm disappointed with the flow of the wait times to service ratio. What truly bothers me is that the manager said they have a good reputation and steady flow of clientele therefore he'll accept a long wait time (indicating they are sought out). In other words, HE DOESN'T CARE ABOUT PEOPLES PRECIOUS TIME...so as long as they over book and keep clientele coming in. At no time did he apologize for the unacceptable wait time nor did he try to make things right for a loyal family of 4 . Furthermore, my wife and myself are either still military/ veterans. I would no longer support or refer any of our military families to this office. If you value your time and expect punctuality please steer clear from this establishment as it is not considerate of YOUR TIME.

I have been going to this clinic for a few years now and the staff is amazing, they waiting times…read moreare usually very low, the hygienist Jessica is a great professional!!!! Highly recommend.

My Dental Cleaning was done very professionally took all the precautions to give me a cleaning…read morewith no problems always attentive to my comfort and attention to detail very clean and sanitized on the equipment

This place is very clean, the staff is so nice, and Dr. Paz is an amazing Dentist. I highly…read morerecommend her services for adults and children. My children both received their braces from here. She makes every patient feel important and definitely knows what she is doing. If I could give more stars I would because of their superior service. You definitely don't feel like you are being taken advantage of financially like some dentist office can make one feel. I have been to multiple dental offices when we first moved here two years ago and this place is by far the best we have ever gone to.

I really appreciate Dr. Paz honesty. I have been going to a dentist for many years , and not one…read moretime did he tell me that My bite was off. I went to Dr. Paz and she showed me the damage of my grinding my teeth, because my bite was off, and I didn't know. I was so upset my first visit I broke down crying. But, Dr. Paz held my hand and told me we can fix it. So, I now have a stint I sleep with every night . I can say that if I don't wear it I can tell.

Everyone was super nice. Dr. Palacios was amazing he explained everything and answered all my…read morequestions. Highly recommend

Office experience, when you call to cancel appointment they don't answer but, they charge you $35…read moredollars for not calling to cancel. Great strategy.

Do not expect to have your time appreciated. Your appointment time is GUARANTEED to not be honored…read more I arrived 15 mins before my appointment and waited an hour. Asked for an update to be told, we are next. It's now an hour and 15 minutes into checkin as I type this and I am still waiting. The lobby is now completely empty. People who came before me have been seen and have left. I will never suggest this place to anyone for any reason. Update: It took 2 hours and 5 minutes total for a checkup for braces.

appointment scheduled and they won't see you on time, long wait times. Waited 2 hrs after apt had…read morebeen scheduled . horrible management of business. has happened multiple times. don't come here

Update: I called told them they keep sending me emails of other clients, I gave the client's name…read moreand information saying it is not me to stop emailing me their personal information. The lady who answered said she will resolve (again) but last week I still received someone's information. Please be more careful with client's information

Dr. Cala and the team are the best, very good attention and lost of knowledge, i loved itread more

Absolutely caring folks and it was easy to communicate with them because they all spoke English…read more That was so refreshing because it is hard being in Miami and trying to communicate in English. They are very knowledgeable and a job to visit. They are truly transparent and that is also refreshing because too many dental facilities are about taking advantage of your pocket and insurance. I strongly recommend this bilingual group of professionals.

These people are so rude their work isn't even worth it. Whoever they have working the phone needs…read moreto be fired.

Came here on the recommendation of an oral surgeon, Dr. Duarte is an outstanding DMD. Wonderful…read moreservice from him and the others who work there, and even during COVID, he still gave an excellent service towards realigning my teeth with braces. Highly recommend to anyone looking to correct their smile.

Very professional staff, Dr Duarte is awesome and his work is excellent. My son has a beautiful…read moresmile now. Thank you

This Is THE Pediatric Dentist You've Been Looking For!…read more Where do I even begin?! Elite Smiles Pediatric Dentistry is hands down one of the best experiences I've ever had with my children when it comes to dental care. From the very first phone call to schedule an appointment, the customer service was excellent. Friendly staff, consistent reminders, and no stress. But what truly sets them apart is the moment you walk through the door. The waiting room is like something out of a kid's dream, perfectly done. There's a dollhouse, games like Connect 4, a coffee maker for parents, and even a photo op area with a swing and little doctor's white coats! And here's the best part: there's a welcome board on the counter, with the first names of the children coming in that day. My kids found their names right away and were absolutely thrilled -- it made them feel so special, like this was their place. Once inside, it just gets better. Kids get to choose fun sunglasses for the appointment. They offer flavored gel to make the experience more comfortable. Each chair has a TV on the ceiling and headphones, which completely distracts them (in the best way). After the visit, kids get a coin to use in gumball-style machines to grab a toy -- instant reward! And something I've never seen before -- they give you a small bag with lip balm to help with dry lips after the appointment. Such a thoughtful and practical touch! Both of my children usually have a lot of anxiety about dentist visits (and honestly, so do I), but not here. My daughter didn't even realize the procedure was happening -- she was so into the show playing on the ceiling! The hygienists were warm, patient, and incredibly kind. The dentist was thorough, informative, and truly took her time with us. And here's something exciting -- when I joked about how I wished they saw adults too, I was told they're opening a location for adults right in the same plaza! We're beyond happy we made the switch. My kids are actually excited to come back in six months, and that says everything. I texted my co-worker (who referred me) as soon as we walked out: "This place is AMAZING!" If you're looking for a pediatric dental home, stop searching -- this is it.

We could not have asked for a better first dental visit for our three year-old daughter. The entire…read morestaff and doctor were welcoming and professional from the very beginning. The doctor and her assistant were so patient and understanding as my daughter was very hesitant and scared; we were moved to a more enclosed, very cute room and she did better than expected there. They offer sunglasses, stickers, and motivational rewards for the kiddos which is so important. The office is clean, vibrant and kid-friendly. It made such a big difference and positive impact on our visit. I will continue to bring my daughter and next time, son, for his first visit. don't think twice about coming here

Main Street orthodontics in Palmetto Bay is fantastic!!! They have been working with my 10 yr old…read morethis past year for her initial treatment. They started by giving her a palette expander that stayed in a few months, transitioned to braces and now we are in a retainer for a year, before we get braces again on the full mouth. We did it this way bc my daughter was self conscious about her smile and boy, the difference is amazing. Doc is an absolute joy to watch with the kids he works with. He not only makes the kids feel comfortable, but also helps us parents relax. Also, the entire office staff is amazing! They are so accommodating. They will call, text for reminders for upcoming appointments, and they always will make emergency appointments when the inevitable happens. If you need pediatric braces, look no further.

I was referred by my dentist to Dr. Feldon's practice for my daughter. He put a spacer and expander…read morein her mouth to prepare her for braces. He explained to us both that it will be painful but definitely worth it. He was right. She just got her braces and she probably will not be with them for long. On that Initial day I asked him about my jaw and if he could fix it. I had been to Maxillofacial Dr, and was told to wear a guard at night and get Botox injections. That made me nervous. Dr. Feldon analyzed my chart and said that he could fix it with braces. 2.5 years later and I'm excited about the results. He lined up my teeth and was able to pull my jaw over so that it doesn't stick out. Before all of this I would only take pics on one side of my face because I did not like the way that I looked. I know that it sounds like a commercial, but he gave me my quality of life back. These 2.5 years were not easy. He took it in stride with me. Checked me out. Did what he could to make this journey easier. Even when I got snippy because I was frustrated at the end of year 2, he took it in stride. He makes jokes, is understanding, and great at what he does. I travel from Homestead/Florida City to his location simply because he, and those he surrounds himself with, is awesome. I have another year left with my daughter. So excited!! I would HIGHLY RECOMMEND Dr. Feldon's practice to any and everyone.