Thank you Mr. Taxi for picking me on time and making sure I arrived to work on time. Thank you for…read morebeing professional. I highly recommend MR. Taxi.

Ron is such a nice gentlemen. Arrived in a clean auto with no smoke smell and gave us a safe ride…read moreto our destination. Enjoyed his friendly engaging manner to myself and my elderly dad. Thanks Ron! God bless you and your Mr. Taxi business!

I have called this business over 4 times in the last 2 weeks to schedule a ride to the airport for…read moreJune 12th. I left 3 voice messages to no avail. The proprietor has YET to return my calls. I DO NOT RECOMMEND THIS BUSINESS

We can't thank our driver, Nicki, enough for the excellent service. She went above and beyond by…read morenot only taking us to our wedding event but also picking us up after the event even though she wasn't working at that time of the night and didn't have to do it. We truly appreciated her services. Professional, friendly, and very accommodating. Ten out of ten!!!

WARNING! Do not book with Rocket Taxi. I booked and…read moreconfirmed a ride via email and telephone going from the Orlando Brightline Station to The Villages. When I arrived at the Brightline Station, there was no driver. I called the number provided and they did not answer and the voicemail box was full. I text and still no response. I was alone, in the dark at night at the train station. Luckily, a very nice uber driver accepted my request and arrived in 15 minutes. FYI - the uber was 33% cheaper than the price Rocket Taxi quoted. I called Rocket Taxi the following day to find out what happened and they did not pick up. The voicemail box was cleared so they definitely received my message from the night before. I left a voicemail and, to date, have never received a response. For all they know or care, I could still be waiting at the Brightline station. Do not book with these folks for yourself or your loved ones as you/they could be left on their own and, potentially, in a dangerous situation with no help. Buyer BEWARE.

I used this company for a couple weeks in late November. Dec 2nd was the last time I used them, as…read moremy car was repaired. On January 2nd, a month since I'd used their business, I go to the bank. To my shock, it was -$1500. Which should not have been at all. I had the bank do a transaction print out and in the space of about a half an hour between 3AM-4AM, multiple charges were made to my card. Each around $200, a few for a hundred something, four for $214 and a few other ones. At 3AM, every few minutes. I call Central Taxi from the bank and give her the charges that are showing up as her company. She says she will get back to me. I go home and check my email. I'm surprised. There are tons of receipts that were made by the site Square. Receipts for all these hundreds of dollars each of rides I didn't get. There were six additional receipts that didn't have amounts on them because she'd stolen all the money but kept trying. Over and over. Between a thousand dollars of cabs in multiple transactions, minutes apart and then the ones that kept trying..... United Southern is always shutting my card off for something they think is fraudulent. Even tiny things. I figured it was annoying but better safe than sorry. I ask United Southern why fraud detection didn't pick THIS up. They say.... Well, you used the company in November and it's a local company so I guess fraud detention didn't pick it up. And I also think it's not an accident that these charges all came at an odd hour when a site might conceivably be down for maintenance where they're fraud detection may not be working as perfectly. I'm not a tech expert so I'm not sure if that's the case but she was definitely doing it when the bank wasn't open. So the computerized fraud detection didn't get it but what bothers me is that they said because it didn't pick it up they can't dispute it. It's possible a computer can miss things sure. So I had all of the paperwork in front of them at the bank showing them the police report. They spoke to the owner of the cab company who said that this girl had been fired for theft. They saw the hours that these hundreds and hundreds of dollars of multiple transactions came in. They knew that this was theft. I said that even if the fraud detection hadn't picked it up since everyone was looking at it now in person with human eyes, and everyone is agreeing yes this is theft, isn't it possible that you can just say that the fraud detection is a computer that made an error but looking at it as a human and speaking to the police and the owner of the cab company who confirmed it, and can clearly see this is the case, you know what they said? It doesn't meet their definition of fraud. They say that because I use the company and handed them my credit card for them to swipe and got it back that the fault doesn't lie with them. Excuse me, what? Okay even if it isn't actually what their guidelines say is fraud at that bank, it's theft. Theft is taking something that isn't yours and in this case it was charging me for services I did not get. That would make it a fraudulent charge, would it not? If I were to go falsify a bunch of legal documents, that would be fraud, would it not? This girl was representing herself as the taxi company even though she no longer worked there, falsified receipts, and then stole money. And they were very patronizing and said that while they understand on a human level that this is upsetting, it just doesn't meet their definition of fraud and that it is now a civil and criminal matter. They will not dispute the charge. It will have to be taken to small claims court because it's under $5,000. I've been told by both the police and the bank that this can take about 9 months. They also told me that she can file bankruptcy or do any number of things and that it's a good possibility that the money is lost. I am disabled. My husband is in his late 50s and has had a quadruple bypass and multiple strokes. Central Taxi says not their fault. Bank says same. Police say to try the bank again. Everyone passing the buck and the people who were minding their own business, that used a company a month prior are now having our credit screwed, could get evicted. And every check we get is direct deposit and will go to the overdraft leaving us with $0. We have prescription medicine we need to survive. We can't pay our copay. Every day, more and more late charges and overdraft charges are appearing. We could end up homeles. All because...... Of this? Something we had no part of? Even if Central Taxi fired this person, be aware, if you give them your card or info- it is NOT secure. They obviously do not vet their drivers well and when one of their drivers steals from you? Not their fault!

DO NOT use this company. They left me and my son stranded. They confirmed a car was on the way…read moreseveral times but they never showed up. They kept telling us a car was on the way, then they eventually refused to answer our calls and hung up on us several times. They left us stranded in pitch darkness and we ended up having to call 911. What kind of people would do this. They put our lives in danger. I suspect they may be a bogus company. Do not use this company!!!!

Sadly I had 1 good experience with this company. The next time I called and made an appointment…read morewith this company no one came. I called one more time. No one came.

My driver Shanon was fantastic. She arrived in a timely manner. Upon arriving, she greeted me with…read morea smile and kind words. She confirmed me by name and off we went to my destination. She made small talk along the way while driving diligently. The car was clean and comfortable enough. Once we got to the drop off, she opened the door for me and politely greeted me goodbye.

All employees professional and cordial ! Top of the line transport vehicles and totally spotless…read more Reasonable price. I have used this shuttle service 3 times already and am planning on using them everytime I go to the airport.

Reserved and paid for private car service but got picked up by a shuttle driver with other…read morepassengers. Highly unprofessional and dishonest in my opinion. When I questioned the shuttle, I was assured it would get me home earlier than scheduled but, in fact, I arrived 30 minutes later than promised.