1. The Tuneup Place

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    Ontario, CA

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    The Tuneup Place

    5.0 (1 review)

    Services - The Tuneup Place

    Routine automotive maintenance

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    8 years ago

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    Alonso's Auto Repair - Professional services

    Alonso's Auto Repair

    (319 reviews)

    I've been taking my 2002 Toyota Tacoma to Alonso's for many years and, until recently, always had…read moregreat service. Unfortunately, over the last couple of years, that has changed. About a year and a half ago, they recommended replacing part of my front suspension (I believe the struts). When I picked up my truck, it had a loud clunking noise over every bump. I took it back, and the owner rode with me, heard the noise, and had it corrected. After that, the clunking was gone. A short time later, I started hearing a metallic clanking from the left rear of the truck. When I looked underneath, I found a hammer lodged near the rear axle housing that had been left behind during the repair. I removed it and returned it to the shop. The employee simply thanked me--no apology or acknowledgment that leaving a tool on a customer's vehicle was unacceptable. Then, about two weeks ago, I brought my truck in for a routine oil change and tire rotation. About a week later, I noticed one of my rear wheel center caps was missing. Since the center cap is retained by the lug nuts, it doesn't simply fall off, I am sure they forgot to put it on when they rotated my tires. I called the shop, but they said they weren't aware of forgetting to put on my Toyota center cap, nor do they have one sitting around that may be mine. As a result, I'm shopping on eBay to replace it. Not good..!! I don't know what has changed, but the attention to detail at Alonso's isn't what it used to be. Unfortunately, they've lost my business. I can't recommend them anymore. If you do choose to use them, inspect your vehicle carefully before you leave. I should have done the same instead of driving off after a service and assuming I received the same quality service I'd experienced for so many years.

    We have always taken our cars to Alonso's. They are honest and always give great service.read more

    Enzo's Garage

    Enzo's Garage

    (68 reviews)

    Eddie is a awesome and Honesty guy! I have been coming here for about 2 years now for my oil…read morechanges and he is always upfront about everything. I appreciate the explanation of any issues he finds as well as images of the issue. I am happy to say that this is the place to come to for any mechanical needs! I am also glad my family is starting to come to him as well . Eddie! I appreciate you man! Thank you for the top notch customer service and amiability ! I truly value your knowledge in the automotive industry.

    My BMW M340i was leaking oil badly to the point my vehicle popped a notification to stop the car…read moreimmediately. In pure panic mode, I pulled over to call AAA. Eddie, the son's owner was willing to stay after hours to wait for my car to be dropped in their garage. AAA took over 2.5hrs to get to the garage, I dropped the key in the slot. He came to the garage early in the following morning to inspect my car. He ordered the part and charged me under $1500, which was just amazing! I wasn't from Upland, had to pay for a hotel, pay for my food and my lfyt rides to get an around. So they helped me out so much (I'm tearing up just writing this) Upon speaking to his Dad, I found out Eddie works on his whole families vehicles.. from Benz to Beemers. That his Dad is proud of what he has built and even more proud of the type of mechanic (little) Eddie is. That they believe in customer service versus charging customers ridiculous prices. I live in San Diego California. I have no issues of having my vehicle towed to Enzo's garage to have any future work done on my vehicle. I am a customer for life and I'm telling the world!

    The Tuneup Place - autorepair - Updated September 2026

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