I had a unique project - BJ and Carmen were fantastic to work with and helped me to come up with a custom solution. Where other upholstery shops said that they could not help, The Upholstery Shop came through. read more

My couch went from dilapidated to fabulous, in 3 weeks! They are experts. If you have a good quality piece, it's worth it to reupholster. Luckily, they picked up and delivered as well. read more

The Upholstery Shop - Happy customers - Furniture Reupholstery Near Me - San Ramon, California

Over the last 2 years I've used The Upholstery Shop to reupholster several pieces of furniture; two couches, six dining room chair, cushions, one wing back chair, and two cushioned stools. The workmanship is impeccable! Once they are able to start your project, it happens quickly and expertly. On some projects, I supplied the fabric, on others I bought it from the shop. My furniture was high quality, often 30-year-old pieces of furniture. Well worth the investment. They're like brand new! Pricing is very fair. read more

Five stars to The Upholstery Shop! BJ is fully engaged in her craft and a pleasure to work with. Not only did the upholstery give my heirloom chair new life, but the wood refinishing completed the new look as well. The cost was reasonable and completed as promised. read more

The Upholstery Shop - Furniture Reupholstery Near Me - San Ramon, California

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Excellent work The quality is not what you normally find today. Old style workmanship and attention to details. We brought antique furniture for the 16th and 17th century for recovering and reworking and the job was beautiful and maintained to standard or the furniture. Highly recommend. BJ is responsive and will assist in the fabric selection. Her crew highly trained and skilled read more

Worst experience I have ever had with a small business. STAY AWAY because the owner is the problem. I will actively tell anyone to stay away from this business. We had a full set of dining room chairs that needed full upholstery replaced. When they got it right I would actually recommend their work since I am happy with it but the owner's DISHONESTY and PETTINESS has me fuming. Quotes from the owner: "well if I didn't tell you, you wouldn't have noticed." When they changed the fabric from an expensive krypton, that we provided, to a cheap cotton that was a perfect color match. The owner insisted that the fabric they used was correct regardless of what we said, only after seeing a finished chair did she actually see it was wrong. Though never, I mean never, mention any sorrow for the mistake or even acknowledge the mistake rather just blamed it on her workers. Quotes continued: "I never met someone as uncivil as you" this was directed at me when I disagreed with her price increase due to her mistake. I actually paid slightly more than the original amount so you can see the sher pettiness of the owner. I know she will respond to my review because she has to have the last word, make your own assumptions on what kind of person who always has to have the last word, is always right, and down right rude to everyone. read more

I am ecstatic with the level of service and care from the Upholstery Shop. I emailed BJ photos of my Kreis Sofa and Chaise Lounge and very quickly she came back with a recommendation. At first I thought I need to rebuild the springs but she suggested maybe just replacing the core of seat cushions would be acceptable. The cushions and pillows are wrapped in down. They blew in extra feathers and replaced the old ticking. The sofas look new again!! The solution was fast, affordable and I am 100% pleased with the results. I recommend this shop to anyone looking for a good quality upholstery shop. Anna read more

The Upholstery Shop - Chaise Sofa - Furniture Reupholstery Near Me - San Ramon, California

I love this place. I had a very expensive, very modern, Italian chair which has been with me for decades. It was beat, worn out from years of use, Two cats, a dog and a boy's whole childhood. I couldn't give it up. I took it to BJ and told her what I had in mind. She made it magic. This chair has never looked so good, nor has it ever been as comfortable. I told her I was grinning ear-to-ear all that afternoon, and I meant it. It simply made me happy. They are collaborators in the truest sense. I had an idea, she guided me and offered options and suggestions, and it came out perfect. I feel like I got a new $3000 chair for $600. read more

The Upholstery Shop had dozens of fabrics and we were able to find the perfect one to reupholster two family room chairs that were well used. The work was done very quickly and the upholstery looks better than it did originally. Excellent craftsmanship! read more

I had purchased drapes from a retailer simply because it was the only place I could find the right shade of blue. Can't tell you how many samples I ordered or books of fabric samples I perused in vane. I took a chance on a sale and was delighted when the blue was near perfect. The hitch? I ordered drapes that were too long. You'd think it would be simple to find someone to hem them up? Oh guess again! On a long shot, I called The Upholstery Shop. BJ answered and q quickly confirmed they could do the job. The drapes are up and I'm grateful The Upholstery Shop was willing to work with drapes not made by them. Solid, quick service - I will be back! read more

This shop was recommended by 2 neighbors. I had 3 dining chairs with ripped seats. I was pretty nervous driving away from the shop as they were expensive chairs and irreplaceable. The shape of the seats was unusual and included intricate double welts all around the edge of the seat. They did a magnificent job. A pleasure to work with and very knowledgeable and skilled. We highly recommend them. read more

The Upholstery Shop - Furniture Reupholstery Near Me - San Ramon, California

Terrible experience. I walked in today for a quote to reupholster a Burton James sectional. My sectional is 6 months news , I just want the fabric a lighter color. The woman in this shop first ask me if I paid a lot for it-which I did not think that was any of her business because I simply was asking for a quote. So I responded with " I don't know". She then ask where did I buy it? I told her California Living, to which she replied " oh you are better off buying another one from China, we deal with high end designers". She just lost a great customer, I would not have flinched at the quote. But she was rude and snobbish. No thanks. read more

I'm one of those people that once I find a piece of furniture I keep it a long time ...because I HATE shopping for furniture. So when I needed to have my favorite rocking chair, dining room chairs and bar chairs reupholstered ... I looked no further than who did my sofa 10 years ago. Their workmanship is superb and BJ's patience and guidance was very helpful. She even worked with me to minimize the amount of fabric I needed by working with the seaming to incorporate it into the design. She has a very good selection of fabrics and I never felt rushed to make my decisions. And...pick up and drop off was efficiently handled. If you have a piece of furniture that you love and that fits your space perfectly...I recommend this business. read more

If you are considering recovering furniture, we highly recommend The Upholstery Shop. BJ was very helpful in answering all our questions regarding fabric and style. We converted our three seat sofa to a bench cushion with two back cushions. We love it!! Thank you BJ and crew. Lorraine and John S read more

I needed a cushion repaired for my sofa and knew that a tailor would not be good enough in terms of strength. So I stopped by this shop on a Friday with my cushion cover, came back on Monday with cash in hand and found out that the cushion had been reinforced all the way around by the repair shop. Just because. I will certainly go back if I should need their services again. read more

The Upholstery Shop did a great job with my ottoman. This is the 3rd project I have done with them and I am very pleased with their work. BJ is a pleasure to work with. read more

The Upholstery Shop - Furniture Reupholstery Near Me - San Ramon, California

I am an interior designer and have used The Upholstery Shop for two clients so far. I absolutely plan on using them in the future. Rod does excellent work in a professional and timely fashion. He is easy to talk to and has reasonable lead times. If the job is close, he might even deliver the finished item for free. Bottom line: I highly recommend him. read more

They had previously made a cover for a chest set at the foot of our bed, which was my mother-in-law's originally, but we redid with a new finish and added legs. The cover was needed to prevent our dog's paws from scratching its surface. This past month we needed to have our six dining room chairs reupholstered, due to our parrot's run amuck one day, and tearing through the fabric on several chairs. (HINT: Never leave a parrot alone for hours on his play station in the dining room unattended!). Anyway, we went down to the shop, quickly picked out a pattern, and waited several weeks. Rod came by to take the seats to his shop, and returned a week later with the new upholstered seats! Looked just great! His price was very much fair, and his service and professionalism impeccable! Highly recommend his services! read more

Rod reupholstered my chair over the summer. My first experience with reupholstering was an excellent one. My chair was done perfectly, and on time. Thank you Rod! read more

Had a great experience working with BJ and the crew. Have a sectional with a lounger and was convinced that it had a broken frame or springs as it drooped in the back when sitting on it. Sent BJ a photo and she suggested it was probably just the cushion that had compacted. I dropped off the cushion and in a few days they replaced the foam and padding and BJ was absolutely right, it's now like new. Really happy with the quality of workmanship and want to acknowledge the professionalism and honesty as I could have paid a lot more for frame work that didn't need to be done. Highly recommend the store and the friendly crew. read more

I found The Upholstery shop through yelp. After reaching out to several places, I decided to choose this shop because it has reasonable prices and good reviews. BJ assisted me with my order and it was great working with her because she is reliable, knowledgeable and helpful. BJ and I agreed for me to drop off the chairs/fabric and pick up the chairs on Saturday because I could not leave work during the week day. The Upholstery shop upholstered beautifully my two folding chairs and replaced the seat's foam with new foam. The fabric was provided by me, which I purchased at Calico. The left over fabric was given back to me and I can even make a pillow from the fabric, which The Upholstery shop can do. The chairs look incredible and I am very happy with choosing The Upholstery shop. I would certainly recommend it to other individuals. Thank you. read more

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Rod does the best job on redoing any upholstery work. I have used him for years and there is never a job he won't do. He built my family the best sectional sofa and made all my window treatments. He also has a huge selection of fabrics. All I can say is how happy I have been using Rod for all my upholstery needs. His team does amazing work and you will be completely satisfied . read more

The work and the level of service I have received from BJ at the Upholstery Shop has been incredible. The work was completed in record time and is beyond excellent. I am really, really happy with the whole experience even the pick up and delivery was awesome. The chair and footstool that BJ upholstered for me were very old and had been in my possession for 51 years, moving from Great Britain with me with great sentiment attached to them and I felt complete and utter confidence in BJ and her expertise. The prices at the Upholstery shop are very fair and they were willing to work with the fact that I had my own fabric which was another plus for me. They have earned their 5 stars and I would give them more if I could. Carole. Danville. read more

Rod... you are amazing! From the minute I walked into Rods shop I felt comfortable and was given more than enough choices of fabrics to choose from. Rods team worked in a very timely manner on my sofa and dining chairs. I selected The Upholstery Shop from Yelp reviews and was not sure what to expect... but wow, they did a fabulous job paying attention to every detail I requested! You will also find Rod VERY fair in his prices and knows how to deliver on customer service. Without a doubt I will spread the word - this is a business worth chatting about. Thank you Rod, you are the BEST!!! Caroline read more

This business has a new owner... while the quality of the upholstery work was fantastic the pillows are flat and look silly!! The new owner is overwhelmed and does not seem to have design experience. Customer service and interaction are not her strong suit. When I picked up my pillows I could tell they were much too flat. I took them home to try. They were ridiculously soft and looked flat particularly for 24" size! I took pictures and sent a message with the pictures asking that they just have more down inserted. She refused to even consider doing this except for a huge charge. These pillows already cost $94 each and I brought the fabrics and most of the in! I sent a follow up message and have never received a response!! Suggest hiring someone with customer service skills!! One day later- The power of social media!!! I had not heard from this owner for many months until I posted this review!!! Thank you Bj for a response but just one clarification, I did not ask for anything free only to add more stuffing to your inserts. I had no problem paying for the work your company provided. I was able to open the inserts that I purchased from you and for a few dollars and a couple hours fix what you could/ should have done in the first place. read more

My newly upholstered couch was delivered today and I'm very, very pleased. The craftsmanship is superb and the couch looks like it's brand new! The service was perfection and the turn around time was spot on. I highly recommend The Upholstery Shop and will definitely use them again. I also had 2 stools recovered with the remaining fabric and they look gorgeous. Thank you again. read more

The first question is always "would I work with them again?" I can say absolutely YES. The fabric selection is significant and we were so pleased with the high quality of work they performed on transforming our dated headboard into one that is modern and glamorous. Thank you BJ and staff for making this so easy for us. read more

I had a few super old pieces of furniture - 60s era couch and chair and even older arm chair - where the fabric was either outdated or, in the case of the couch, literally coming apart at the seams. BJ was extremely helpful in guiding me to the best fabric for the couch and chair and helping update the armchair with fabric I had purchased some time ago. I am very happy with the work they provided and the updates they provided along the way. I strongly recommend them to others. read more

The upholstery shop did an amazing job reupholstering my grandmothers chair! I am sooooo happy with the results and would recommend this place to everyone. read more

The Upholstery Shop - Furniture Reupholstery Near Me - San Ramon, California

I don't usually write reviews but thought I'd write one after getting multiple pieces reupholstered over the past year and a half or so. We started with a sofa and love seat that I wanted to match closely with new curtains. Having never upholstered anything before, I was wary but their workmanship was fantastic. The tacks and stitching lined up perfectly and our friends thought we'd bought brand new sofas and had a designer match all the colors! So I went a bit crazy and had 6 dining chairs and an Ethan Allen sofa redone as well. Recently I also got a small custom ottoman built and upholstered by them. BJ was great in helping pick out fabrics and in working around my tight schedule to deliver stuff! It sometimes takes a day or two to get a response to a voicemail but I found along the way that email, particularly with photos and measurements, gets a faster response. I almost forgot - they noticed a crack in the frame of the Ethan Allen when they removed the fabric, sent me a photo of it right away and fixed it as part of the job without charging extra! The shop is small and they seem to be quite busy but the work and service are outstanding. If you have quality furniture that needs to be freshened up or a unique piece to be made, I'd highly recommend BJ and the Upholstery Shop!! read more

This was my experience in dealing with The Upholstery Shop. I first heard of this business from a glowing write-up in Diablo magazine a long time ago. I had saved the article since good craftsman are hard to find and I wanted to be sure to work with such a finely admired business. Clearly, the ownership has changed since the article was written. I originally contacted The Upholstery Shop in May of this year. We communicated via email about my project. I then made an appointment to visit the shop in July. I spent a couple of hours of time at the business as BJ had several clients she was attending to all at the same time. She committed to getting me a quote and an amount of material needed for my project by the end of business that day (she indicated she was heading out for a 2 week vacation the next day). I received nothing from her that day (which seemed odd as we had previously communicated via email) but I just chalked it up to being busy getting ready for vacation. After 2 weeks I sent her an email welcoming her home from her vacation and once again requesting information about my project. I heard nothing. I then called the business. After a few more weeks of waiting for any communication in return, I moved on. If it was this difficult to get a quote and an estimate of the amount of material needed......what would working on the actual chair entail? BJ was either not interested in my project (which is fine...just say so) or I have no idea what (since she never communicated with me I honestly have no idea what happened). To this day (it is October), I have not heard a word via email or by phone about my project. Bottom line: For those of you, like myself, who have heard stellar things about The Upholstery Shop - there seems to have been a change in the ownership. I have moved on to someone else as the service I received from The Upholstery Shop was not anything I would recommend. read more

A friend of mine recommended the Upholstery Shop to me and she told me they did quality work. She underestimated their abilities. I took my loveseat in to be recovered, and the owner worked with me first in style and secondly in doing a fabulous job recovering the love seat. We had some fabric left over from when we had it done originally and she was able to reuse a significant part of the fabric, which lowered the cost. Her design ideas were great And the loveseat turned out so well, that I then went ahead and had the couch recovered. We replaced the cushions on the couch and it is now so comfortable I love it, and I can barely get the cat off it (you've heard the old adage: if you want the best seat in the house, move the cat). Highly recommended! read more

I actually found Rod and the upholstery shop via Yelp and would like other yelpers to find them as well... They were exceptional at reupholstering a pair of chairs that had been passed down several times already and needed a new life. I sent pictures to Rod along with measurements and he provided estimates based on a medium priced level of fabric so I could make a choice before coming into his shop. Tip: Plan to make an appointment to go to the shop and have time for perusing fabrics, and bring the ones you like home, or for a fee bring your own. I have to say Rod was extremely helpful explaining how the various fabrics would hold up or work on the type of furniture being worked with and the various edgings needed for the job. Both chairs were gorgeous when completed and the fabrics we selected with Rod's help came out and held up exactly as described! It took me a long time to write this review so I can attest he didn't steer me wrong with fabric selection since I have 3 cats and a toddler :) I will come back for any future upholstery needs! read more

Found this place after searching high and low for a good upholsterer to redo an antique rocking chair. I purchased the fabric elsewhere (although Rod does have a good selection), and Rod and his staff did a stellar job not only doing the upholstery, but also cleaning up and oiling the antique wood. It maintains all its character and charm, but is in perfect solid usable shape now, and looks great! read more

I was excited to find this place to get a cushion reupholstered because of the great reviews. But we've called twice and left voice messages to schedule an appointment and never received a call back. I understand he may be busy or unable to take more orders but a return phone call would be nice to let us know. We may have been willing to wait. Ignoring customers like that is unprofessional. Just for this reason we will take our business to a pleasanton upholstery shop who returned our phone call right away. read more

Rod was great to work with for a project I needed completed within two weeks. He was prompt to respond to my requests, communicated the pick up and delivery, and delivered before my deadline with exceptional work. The couch he reupholstered looks amazing and I will certainly refer others to Rod with any upholstery needs. read more

A great find. Rod does beautiful work , his prices are reasonable and he finishes the work when he says he will. How rare is that?

BJ and the team brought my Gram's rocker back to life. Great communication, craftsmanship and collaboration and my chair was done ahead of schedule. Highly recommend this team! read more

The Upholstery Shop did a wonderful job reupholstering a chair and ottoman, which now look brand new. They were reasonably priced, easy to work with, and finished the job in a very timely manner. I would definitely use them again! read more

The Upholstery Shop does an excellent job. BJ is consultative, knowledgeable and extremely easy to work with. They have re-upholstered a chair, an ottoman and a couch for our family, as well as repaired 2 chair cushions. Her upholstery craftspeople are talented and professional. I have been very satisfied with the quality of the work and highly recommend their services. read more