I was very happy with the quality furniture I recieced and was particularly impressed with the…read moreexceptional customer service I recieved from Julie at the Walnut Creek store. There was a serious mix up with the delivery service and she was able to get a refund for me and had an excellent attitude while she did it.

This new store looks fantastic! You walk in and it's patio furniture heaven. I felt like I was on…read morevacation. The staff was kind and welcoming. The salesman really opens your eyes to how your patio should be. The staging was family and friends party central. If you are in the market, go! It's worth the experience and displayed a great value. Just up the street from El Camino and next door to the parking lot on the hill.

On the whole most of Terra Outdoor Living's designs lean heavily towards woven, aluminum, and…read morereclaimed plastic and carry a deep resort vibe. The service was helpful if not a bit overly helpful, however the few classic-feeling teak pieces they had needed to be sealed before use and that was a deal breaker for me. Not only did I not want to deal with the smell or the chemicals myself, but I also did not want to deal with discoloration on a $700+ item after I chose not to seal it. If it had been $200, I probably would have just taken the risk, but not at that price tag. Due to my environmental allergies and after discovering Greenguard Gold furniture I just haven't been willing to take a gamble on plastic or difficult to rinse off cords and weaving and unfortunately that was mainly what they had in the showroom. So all that being said, tldr Terra Outdoor Living has a very specific vision most of their items fall into and I'm sadly just not the target customer for it.

After reading about Terra having a sale, we wandered down to their Walnut Creek location and found…read morejust what we had been looking for to add onto our existing furniture. I couldn't love my new loungers more. They are high quality and so comfortable.

Very good service, fast and reliable.There's a lot of selections and very affordable prices no one…read morecan beat. You can choose a lot of styles and models from sofas to tables above and beyond customer service. Thank you Sam! Keep it up.

I don't like to leave negative reviews, but unfortunately, we had a really disappointing experience…read morewith DFW Furniture. At first, we were excited because the couch we purchased is nice and comfortable. We spent around $2,000 on furniture and paid an additional $200 delivery fee. The sales associate clearly told us that delivery would include removal of our old couches. That did not happen... When the movers arrived on Thursday, they delivered the new couch but refused to take the old ones. We were left with FOUR couches crammed into our living room and hallways, making our apartment basically unusable. When we asked the movers, they said it wasn't on their order. To make the matters worse, we tipped the movers under the impression they would be handling everything as promised ... but they simply left. When the movers called their supervisor asking for approval to pick up the old furniture, their supervisor said "No. Just leave. I need you guys at the next location." We contacted the store immediately, and the associate said because she forgot to notate it on the invoice that the old furniture needs to be removed, she would find someone to pick them up later that night. No one came. The next day, Friday, we followed up again and were told someone would "for sure" come Monday, leaving us with a claustrophobic living room for an entire weekend. Monday came and we received a call saying there was nothing they could do. No pickup. No solution. We were then offered a $100 store credit because apparently that's all they could do after spending $2,000+ and dealing with a situation that made our home unlivable for days. This entire issue happened because the associate failed to note the furniture removal on the order. We ended up having to rent a U-Haul and haul the couches to the dump ourselves, paying additional costs out of pocket. This experience was extremely frustrating and inconvenient. The lack of accountability and follow through is unacceptable. We will not be returning. We initially thought we would be able to purchase all of our furniture here, as we're in the process of replacing everything. However, after this experience, we will not be coming back. Originally, we planned to get an entire new set of furniture that same day & I'm honestly so glad we didn't because I can't imagine having double of everything in this case.

f I could rate this place a -100000 I would. I genuinely regret spending a single dollar at Clayton…read moreFurniture. This was easily one of the most frustrating and disappointing experiences I've had with any business.I went in looking for a sturdy bed frame and made it VERY clear to Tony that I did not want something flimsy or cheap because I've had one break before. I specifically asked about the return policy twice and both times he confidently told me there was a 30 day return policy. Based on that, I trusted him and spent $400 on a king-size bed frame. Big mistake. I picked it up, it was built the SAME DAY, and the second I got onto the bed, it literally broke. Not after weeks or even days. Immediately. That is beyond unacceptable. A $400 bed frame should not collapse instantly. I could have bought something cheaper online that would've lasted longer than a few seconds. When I called the next day to figure out a solution, I was met with attitude right away. Instead of helping, the person on the phone acted like I was the problem. Then I'm suddenly told there is NO 30-day return policy?? I was told to come in and speak with the owner, so I did go in and Tony was there, and the moment I mentioned the bed breaking, his entire attitude changed. He became defensive, rude, and completely unprofessional. Instead of taking accountability, he tried to blame me and say I "built it wrong," which is ridiculous. I wasn't the one who built it, my father was and he even told me that the bed frame looks really flimsy and low quality. The frame was assembled correctly it's just extremely cheap and poorly made. What's even worse is that the "30-day return policy" he sold me on magically turned into a "30-day warranty for parts." That was NEVER explained upfront. That's misleading at best. His solution? For me to email them the broken part so they could replace it. Meaning I'm stuck fixing a brand new, already broken bed myself. Not only that but even if they do get me the same part I'm still going to have to buy better, sturdier, and stronger parts which is going to make the price for this horrible bed frame go up even more. I should not have to put more money into a bed frame I paid $400 for. I sent the email as requested, and it has now been 12 days with absolutely no follow-up, no resolution, nothing. I would not recommend this place to anyone. The products are cheaply made, the customer service is terrible, and the way they handle issues is unacceptable. Save your money and go somewhere that actually values honesty and quality.

Bought a bed, ottoman, and couch. Good experience and lowest prices I saw. until the ottoman never…read moreshowed. And the location handled it poorly always putting me off until the owner got in, and he was never in. Called 4 times and showed up in person. Yet I'm Still ottoman-less and refund-less

Ryan and the team (Big John, and Junior) are amazing! After meeting with several other fireplace…read morecompanies Walnut Creek Fireplace had the most reasonable cost with one important caveat. All or maybe 95%+ of the work (we had some quartzite added in hearth and needed some hardwood floor repair) was completed entirely by The WCFP team. They were on budget, on time, and did great work. Our fireplace went from an eyesore to a beautiful focal point in our family room area. Highly recommend WCFP. Cheers!

It was a great experience from start to finish. Work was done on schedule and with good…read morescheduling. Very happy we picked Walnut Creek Fireplace.

In 2022 went in to Check out patio furniture and Based on the sales persons Mitch's sales pitch on…read morea 15 year warranty on this homecrest loveseat and couch with matching rocking chairs ,we purchased the patio furniture even tho it was rather expensive, We were told by Mitch that the reason the price was pricy was because this furniture was not like any other product on the market it was of higher quality and that we would not have any problems for years, and if there should be a problem no worries it comes with a 15 year warranty, Well needless to say we had a problem with the sling material on love seat and couch getting a discoloration and a rip , do based on the thought that we had a warranty I reached out to Patioworld for help , to my disbelief I was informed that the warranty didn't apply to the sling material but only to the frame, so I then explained what Mitch the sales person told us , they didn't matter they refused to help us repair our expensive furniture, I will never buy anything from them nor will I recommend them to anyone. Buyer beware

Irene helped us pick out the perfect umbrella. She's very knowledgeable and listens to her…read morecustomers. Friendly too! Got the umbrella this morning and a few hours later we are enjoying sitting outside. Thank you!

I was in the neighborhood so decided to check out a furniture store close by stumbled across plaza…read morehome furniture. Was doing a little window shopping they didn't have what I was looking for which was a very specific thing but they had some nice furniture but not too many options to choose from and feel in person. Customer service was nice and helpful but unfortunately they just didn't have a decent selection of quality furniture for me to see in person which was unfortunate. Very small furniture store in my opinion.

Great service and products. Well run family business. I would highly recommend this store. Also…read moregreat deals on used appliances.

I purchased an outdoor fountain on June 4, 2026. The employee in the garden department was very…read morehelpful during the purchase process; however, the experience quickly deteriorated once we reached the register. The checkout employees took an unusually long time to process our order and provided inaccurate information. We were told that the fountain would be delivered and assembled, and we specifically emphasized that we needed it as soon as possible because we had an event scheduled for Saturday. We were also told that someone would call us with a delivery date. By Sunday, we still had not heard anything, so I called to check on the status of the order. I was placed on hold and never transferred. When I called again on Monday, I was told that a forklift had broken down and deliveries could not be made. I also learned that the notes on my order incorrectly stated that I wanted the fountain delivered by Saturday, when in reality I had clearly explained that I needed it delivered before Saturday. From that point on, I had to follow up daily through Wednesday just to get updates on my delivery. When the fountain was finally dropped off, I discovered that it would not be assembled as originally promised. To make matters worse, despite the delay, the display fountain had not even been cleaned before delivery. I understand that it was the last one available, but I would have expected it to be cleaned and presented in acceptable condition. Instead, I paid full price for a fountain that looks like something purchased secondhand on Facebook Marketplace--and honestly, I've seen items there in much better condition. Overall, the lack of communication, inaccurate information, repeated follow-up required on my part, and poor condition of the product made this a very disappointing experience.

I came to OSH as it was a rainy News Years Day 2023 and in Concord Ca. I totally forgot all of our…read morerainy weather equipment hours away and since we were going to be in and out side of the rain I needed a rain poncho along with an umbrella. I got two rain ponchos one for me and one for the dude. Since he was injured I wanted to make sure it would be a really good one as I don't want him to slip and fall. Anywho, I arrived around the start of the morning when they opened and there was a decent amount of people inside. The workers were nice , very young and appeared to be goofing off mostly to the music that was playing...I don't blame them xD the music was I interesting couldn't help but to smile. Happy to see employees enjoying the job! It's refreshing. I did need assistance finding a few items as I am doing a patio remodeling job and got a few items for that as well. The garden center is LIFE it was pouring raining so I didn't have the time to check it out in-depth but I wanted to but next time. The store was clean, organized and had everything I needed. Overall, I would return ! Wish we had one in my hometown ! The rain coats did it's job and I currently still use it on rainy days when I'm at work! You never know what you may here definitely some hidden treasures :D

World Market, Concord…read more August 2026 I've been here many times and is still one of my favorite places to visit! I also love to visit the one in Oakland too! Upon arriving in here, we were greeted with welcomes. The workers are helpful and friendly. Service was great! I love checking out the new items they have on display, whether that's new tea or new furnitures, there is always something special to discover! There are many hard to find items and World Market is usually my go-to for those hidden gems! One in particular are the Bon-Bons candies that reminisce high school years when they were used for fundraising. Would highly recommend this World Market and Oakland location. Would come back whenever I'm in the area!

As a rewards member, I had a discount to use and was running low on snacks at home. So I stopped by…read moreWorld Market on Saturday afternoon while in the area to catch a movie. The store was clean and organized, and they had my go-to items in stock. Picked up several bags of keogh's irish butter potato chips and lacey's almond dark chocolate toffee wafers. There were no lines, no waits, and multiple registers open. Service was friendly and efficient. The only negative was the terrible crowded parking lot for this plaza.

Today was our first visit and we'll for sure go back. Nicole was super knowledgeable and friendly…read more Great selection and fair prices!

Before I continue with my review, I want others to know that even though Maytronic Dolphine pool…read morevacuum lists them as a preferred repair place, they do not repair the pool vacuum. They've been trying to get Maytronic to remove it, but have been unsuccessful. Anyway, while I was there I inquired about apple and avocado trees. Nicole was very knowledgeable and gave me a ton of great advice. I came back the next day with my husband and purchased two apple trees. The trees were bigger and about the same price as smaller trees at the home repair store. My husband had a few more questions for her, she was very kind and answered all of his questions as well. I was also very impressed how she carried TWO apple trees to my car and loaded them for us. I couldn't believe her strength! Anyway, I highly recommend this nursery for all your plant needs.