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    The UPS Store

    2.6 (42 reviews)
    Open 8:00 am - 6:30 pm
    Updated 2 weeks ago

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    TERRIBLE PRICE GOUGING STORE AND RUDE STAFF ! UPS is a wealthy company, with a market cap of $97.51 billion as of February 12, 2025. THIS IS TRUTH: I am an inspector for the State of Florida and a proud Veteran i might add. I travel and ship samples 3/5 times a week at various UPS stores throughout the state of Florida. Was rushing to ship my samples to the lab and this was the closest store to my assignment location. I walk in with my prepaid label to be told that to put the label on the same box i always buy at the various stores across Florida and ALWAYS pay 3.50 to 3.75 at literally every other UPS Store location and have it Taped that i would be charged 15 Dollars!!! plus tax!!! YOU SHOULD BE ASHAMED!!! I said no way after expressing my dissaproval and drove my items to the next closest store. LOW AND BEHOLD!!!! I paid 3.50!!!! THIS TRASH UPS STORE wanted 4 times the price. I see why the reviews are so low. I mean a slight price difference is to be expected, but naaah This Jerks price gouging his community from his store. See my pucture below. Save yourself money and go visit the very nice folks at the UPS store like almost all are about 12 minutes from there. I feel like swapping to Fed Ex just because of this one store but i wont. Ive met very nice UPS store owners and staff. This store and staff are very entitled acting and smerky. They really don't care. Go elsewhre. Im obviously very unhappy. High probability you will be too.

    Jude B.

    Poor handling of packages and improper packing practices result in damages and lost packages. Poor customer service !

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    11 years ago

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    10 years ago

    Always helpful and professional. Staff goes out of the way to accommodate my requests.

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    Page 2 of 2

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    Review Highlights - The UPS Store

    My trip to the UPS Store on Apollo Beach Blvd was a great experience.

    Mentioned in 2 reviews

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    The UPS Store

    The UPS Store

    (25 reviews)

    I use this store a lot for returns and other care packages I send occasionally. Staff is always…read morecalm and collected during their busy hours. Helpful and polite even when they have dozens of customers probably in a hurry not being the kindest to staff. Lately I've seen Heidi a couple times who's always nice and today on 4.8.26 I came in to a line of about 5-6 people, the return kiosk "jammed" (it was just out of paper to print labels) and Heidi not only provided efficient service to customers (along with the other two gentlemen working), but her positive attitude seemed to ensure that every customer left with a smile on their face. She engaged with customers, made jokes to lighten the mood, all while providing such terrific service. She absolutely went above and beyond to make what some might feel like a frustrating experience (waiting to get an errand done), a happy and enjoyable one! Thank you Heidi for being a ray of sunshine!

    The few times I've been here it's always been super packed and the wait is always long…read more I recently went by this past weekend and I saw they have a self checkout; if your item you are dropping off is small/decent size, you are able to use it. You scan your label and drop it in the box and get a confirmation receipt. The staff is somewhat friendly/knowledgeable. The parking is almost always packed and you're lucky if you get a parking stall as this shopping center is normally busy during the day.

    Heartland Auto Shippers

    Heartland Auto Shippers

    (2 reviews)

    This use the worst company that i ever have the misfortune to work with.. Unprofessional,…read moreUnreliable, and an all around joke to do business with.. Still waiting for a refund they said they would pay, now for over two months. I actually had to get my lawyer involved to get a lousy $150. back after they asked for all my acct. info. so that they could refund my refund.. What a joke of a company.. PLEASE STAY AWAY

    So they originally told me that it would be no problem to ship my car from Ohio to Colorado as it…read morewas only a four day trip and there was plenty of time to get a transporter to pick up the car. They charged an up front deposit and never found any one to pick up the car. After being inundated with emails from many different transport companies, some with their own trucks and some just as brokers, I found out that there are some unscrupulous outfits that ask for a deposit, low ball the amount that they say they can ship the vehicle for, and then wait for you to cancel so that they can keep $87.50 of the deposit. This is how Heartland operated and is obviously how they pad their income, by ripping people off for the deposit! It appears the there are many similar places (You can't really call them companies) that use this tactic. I am now forced to fly there to pick up the car, since we could never find a transporter which we could trust. Remember, If they are a broker, stay away! If you look up their address on Google Earth and the business looks shady, stay away! If they do not operate their own trucks, stay away! If they are called Heartland, STAY AWAY!!!

    The UPS Store - shipping_centers - Updated June 2026

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