I stopped coming to this FedEx location due to the rudeness of the people working there. I switched…read moreto my friendlier UPS store. Well, today I had to use FedEx for a return. The employees could not have been ruder. No more. That guy needs an attitude adjustment.

Thank you FedEx! Amazing experience Friday morning! Thank you Chad! Look forward to my next…read moreexperience at this location.

Very bad service and customer service !!!! I don't recommend this UPS store at all ! Worse UPS…read morestore The employee or I think the store manger sent my personal item as a commercial merchandise ! And address it to go to a business! And that after I explained to him clearly that this item is personal and I am sending it to my father. He caused us a lot of trouble and problems made us pay very high customs and tariff because the item was sent as a business merchandise!!! I paid to sent the item over night to Canada and it's been 13 days with no package. And when i went to the store to ask him for help and to fix the mistake he did also I followed with a phone call he wasn't helpful at all !!!

Held package hostage against UPS policy despite being an official UPS Access Point. UPS agreed in…read moreour follow up with them directly. Beware.

As per usual I was dropping off a package that already had postage on it. The employee who helped…read moreme was friendly and offered up a receipt so I took it. I usually go to the fedex on Clarkson but am glad to know there is also one in the valley. I'm sure I'll be back!

They managed to destroy $260 in legal documents. They refused to help or compensate. The manager…read moreat earth city will never call you like the main office says, you will get no replies ever. They will do everything they can to make it hard on you and you will have to get a lawyer for any kind of damage compensation. I would not risk sending anything important with them. They have terrible customer service. I would avoid using them. Their drivers don't give a damn about your packages and the office people don't either.

Eh not so good...Careless home delivery. I guess the box wouldn't fit inside the mailbox so the…read morenext easiest alternative was to just drop it at the box/street. Need I say more? See picture

I have a customer who orders multiple items at one time that require me to box them and take them…read moreto the post office. Today I went to the Chesterfield post office with 40 small boxes and was told I could only have 10 of them at one time handled by the woman behind the counter and then I would have to go back in line and have 10 more done. Then get back in line again and again. I have never been told this before at any post office and I have been mailing these boxes for many years . Today, the female employee who was assisting me, and I use that word, assisting loosely, started out by making a face when I told her the boxes weren't already marked with postage. That's when she informed me that she could only handle 10 of them because @it's a busy post office".. There was no one in line behind me when she started and 3 customers waiting when she finished. When she did finish, they were 3 emojis that came up on the screen - a smiley face, a frowny face and an indifferent face. Before I could react, she tapped on the smiley face and went onto the page where she needed my credit card. She thought I didn't see her do that I remarked that if I wanted to give her a good review, I would've done that myself. The lack of good service at this post office was stunning. I went to the Ballwin post office Saturday and they took all my boxes!! They couldn't believe how badly I was treated at the Chesterfield branch.

I had a family picture that was rather large - 60x38. It was valued around $1500. I went to a…read morenearby UPS store (Dierbergs - Clarkson Rd/Baxter out of convenience) who looked at it and were puzzled about how to ship the picture. The store clerk said someone (Branch Manager) will be back after 1:00 and will discuss with him/her and call me. They took measurements and, well, they did not call. It was going to be $500-600 when all said and done with insurance. The lack of creativity (interest) sent me to the this store right after where the staff on duty was incredibly helpful. Package shipped and the UPS driver commented on how well the picture was wrapped. I would not go back to the UPS/Dierberg's store as staff was not helpful and lacked follow up. Thank you!!.

Always do a great job! Very knowledgeable and friendly! Would recommend this location as well as…read morethe Dierberg's location on Clarkson.

Pretty good fedex. Only use to return Amazon packages/ always in and right out and they are patient…read morewhen I'm searching through my Amazon orders to find the right one!

This location is always very helpful and efficient. I have shipped to both family and to customers…read morefrom online sales. Items shipped arrive on time and as promised. I will be back soon to use the Shipping Services at this Town and Country FedEx Location.

This is where my mail comes from but not really the closes Post Office to my home. Today was only…read moremy second time here. I got one of those notices and had to pick up a package at the Post Office. Very friendly postal workers and I was in and out in under 2 minutes. I'll be back!

Love this location. So much nicer than other ones in STL. It is very bright and clean. I have…read morenever had to wait more than five minutes, and usually less than that. Employees have always been quick and accomodating. Easy parking.

Out of town trying to confirm a package hold, and FedEx won't allow you to call individual store…read morewhere package being held, just makes you run through their central call service, no personalized service. Done with that.

Michael was very informative and helpful. The store is very clean and there was no wait for…read moreservice. Overall a wonderful experience.

My mom dropped off my work phone to be shipped to me on Sunday afternoon. She paid for overnight…read moreshipping and sent me the tracking number and I looked as of 8:31 today it hasn't even had a label created. This is a joke. What is the point in paying for over night shipping if it's going to take two days?! Every time I call someone at FedEx they just say they'll "escalate it" and nothing else and not to mention nothing has changed.

I understand businesses close, but when you're in the door before that closing time usually they…read moreallow to you finish before making you leave. I had an address they were unable to send to because it's a PO Box, so I called the try to find a different address real quick. As I'm on hold the clock changes to 6:00, and some person who's name was Tom tells me I need to leave because they're closed and want to get out of here before they lost power since it just started raining. Despite explaining what I'm trying to do, and also conveying that the package is time sensitive and important. He responds with well it doesn't matter we're on Monday time anyway. Even the other associate helping me looked appalled. Even if this weren't a business , you should still treat people with more respect.

Finally spoke with owner 1/16/26 and he apologized and promised to send a check. Check fully…read morecompensating me for the cost of the damaged item was received 1/20/26 and deposited.

I went here today. There was one woman working the counter (5/5/26) around 12:00 ish - the man in…read morefront of me needed to fax something - the lady said no one can fax anything for about an hour., no one's here to do it. Come back in an hour or tomorrow the man replied i need it faxed today so I' ll go to some other store As he walked out THE CLERK mumbled WELL THEN GO SOMEWHERE ELSE and rolled her eyes. It was my turn - I had some legal docs and a preprinted label. I showed her and reached for the envelope to put my things in she said I'll do it. So she took my documents and as I stood there to make sure my paperwork was going to get labeled properly because everyone before me she kept piling up and placing their labels on top (which I get, to help everyone get through the line) she looked at me and said you're done I got this. I have no idea if my label actually made it on my envelope #1 why couldn't she fax something #2 why would you be so rude #3 DO BETTER I'll use a different UPS going forward