Quick errand run in and out! They had one kiosk so hopefully they get more for more to utilize…read more Very clean store and great location!

Needed to return a package, and stopped at this location on my way to work. Service was quick, the…read moreinside was very clean and organized, and the woman assisting me was very polite. She packaged my items up for me with no problem and ensured i got my tracking numbers.

This is where my mail comes from but not really the closes Post Office to my home. Today was only…read moremy second time here. I got one of those notices and had to pick up a package at the Post Office. Very friendly postal workers and I was in and out in under 2 minutes. I'll be back!

Love this location. So much nicer than other ones in STL. It is very bright and clean. I have…read morenever had to wait more than five minutes, and usually less than that. Employees have always been quick and accomodating. Easy parking.

The people here are incredibly rude and I don't think they know how to do their job correctly. At…read moreleast the people at the desk. I bet you the people in the back are actually good at their job. Maybe they should actually hire more people so the line doesn't get 30 minutes long.

Stay away from this post office. closes at 630 but we're closing early. Turning customers away.read more

Always efficient. Never a long line. I utilize the self service kiosk if the counter staff is busy…read more It's a small place, tucked between two stores in the Schnucks shopping plaza, with all you need for packing and shipping, secure mailboxes, etc.

I went in to get an affidavit notarized and scanned. The price was very reasonable, the employees…read morewere all very friendly, and the notary and clerk were both very efficient.

Very bad service and customer service !!!! I don't recommend this UPS store at all ! Worse UPS…read morestore The employee or I think the store manger sent my personal item as a commercial merchandise ! And address it to go to a business! And that after I explained to him clearly that this item is personal and I am sending it to my father. He caused us a lot of trouble and problems made us pay very high customs and tariff because the item was sent as a business merchandise!!! I paid to sent the item over night to Canada and it's been 13 days with no package. And when i went to the store to ask him for help and to fix the mistake he did also I followed with a phone call he wasn't helpful at all !!!

Held package hostage against UPS policy despite being an official UPS Access Point. UPS agreed in…read moreour follow up with them directly. Beware.

Not a good experience w /the am employee on a Saturday. Rude, not accommodating and made me stand…read moreout it the rain because I was a few minutes early...before they opened. My bad..but she could have let me inside to wait the two minutes until they opened.

The team here is friendly, fast, and efficient. I use their services regularly, including a mailbox.read more

I had a family picture that was rather large - 60x38. It was valued around $1500. I went to a…read morenearby UPS store (Dierbergs - Clarkson Rd/Baxter out of convenience) who looked at it and were puzzled about how to ship the picture. The store clerk said someone (Branch Manager) will be back after 1:00 and will discuss with him/her and call me. They took measurements and, well, they did not call. It was going to be $500-600 when all said and done with insurance. The lack of creativity (interest) sent me to the this store right after where the staff on duty was incredibly helpful. Package shipped and the UPS driver commented on how well the picture was wrapped. I would not go back to the UPS/Dierberg's store as staff was not helpful and lacked follow up. Thank you!!.

Always do a great job! Very knowledgeable and friendly! Would recommend this location as well as…read morethe Dierberg's location on Clarkson.

Generally, I'm dropping off mail. There are some things you still have to do by mail…read more But I had occasion to drop off three boxes from Big Sis. Return postage was already paid. I took a number -- THEN a postal employee told me I could just put them in the postal receptacle. I hauled these boxes to said receptacles. Two guys had the same situation. They caught on, and we had a party of getting everybody's said postage-paid packages into the receptacles. One of mine was kinda big. One of the guys smushed it in. It's lovely to get assistance from a stranger. And then we laughed.

Hi guys, after seeing the reviews I wanna share my horrible experience too. A few months back my…read moremother shipped glasses to me from nevada. the prescription was wrong, so my mom had to ship me a second new pair. she dropped it at the mail on July 30. It was meant to arrive on August 3. My package arrived ONLY TODAY on August 18. Except it wasn't even my glasses- it was the top of the box with a "we care" note on the back. Clearly you do NOT care. I wait weeks and weeks and this is what I receive? It's absolutely abhorrent the type of things that have been happening at this location. Not only did my mother waste money shipping it, but I wasted money having to request new ones to begin with. Do better.

Great, fast, informed service. Grateful for their help. We…read morehad a unique shipping need and they provided the valued counsel and service needed, with courtesy.

This is THE WORST location for UPS ever. They are unhelpful and obviously have muuuuch better…read morethings to do than their jobs or in the very least ring you out. Make sure to get a receipt because I'm fairly positive that THIS is where things go missing.

Unfortunate experience I had this location: 1324 Clarkson Clayton Center, Ellisville, MO 63011…read more After briefly waiting in line, I was called over to the counter by an employee named Nate. I was carrying two heavy Amazon return boxes. As I set them down and prepared to provide my return QR code, Nate suddenly left the counter and began talking with another employee. I stood there holding the boxes for several minutes while he carried on the conversation. Although it seemed to be work-related, it left me waiting unacknowledged. When he returned, I showed him my QR code and explained that it covered both boxes. He told me I would be charged for two packages. I explained that I had received them separately, but with one return label. He offered to tape them together, but his tone quickly became condescending and dismissive. When I tried to clarify how the packages were delivered, he responded arrogantly, questioning me and arguing instead of assisting. At one point, I told him that this was the first time I had experienced poor customer service at that location. His response was, "What are you talking about?" When I told him he was being rude, he flatly denied it and continued to argue. Eventually, he bypassed me and called over another customer - even though I still had another return to process. When I pointed this out, he said he would do it after assisting the other customer, despite me being there first. To make matters worse, when I asked to speak to a manager, he proudly stated that there was no manager on-site and that if I had an issue, I could contact UPS directly. So, I left without returning my other item and will follow up with Amazon to change to another return location such as Kohls or Whole Foods. This was an unnecessarily stressful and frustrating encounter. I left feeling dismissed, disrespected, and disappointed in a company I've relied on for years. Until today, this location has had great customer service. I hope this feedback is taken seriously and addressed appropriately so that no other customer has to experience such poor treatment.

August 2025, a local repair shopped shipped a repaired item back to me which was damaged in…read moretransit. I submitted pictures of damaged item and the box, all sides. In October, I was told that supposed person who was handling claim was no longer with their store, and they dropped the ball. New person submits claim, and I never hear back. I contact Kevin, the owner, and he tells me in December that he has mailed me a check. Here it is January 15, I have not received a check and owner won't return my calls. Run, don't walk, to another shipper. Apparently Kevin has several stores so beware of other area UPS stores, he may own them as well.