I always get amazing service and help at this UPS Store. Ember, the manager and notary, is incredibly helpful and I have needed considerable help with printing, scanning, notarizing and mailing a long series of documents, day after day, week after week! I've become a regular customer as I navigate the complexities of life. Thank you Ember and all the staff here! read more

This review is for today only - Labor Day. I know some businesses are closed on Labor Day and I checked Yelp before packing my grandchildren into the car and driving to this UPS store. According to Yelp store hours, the store showed that it was open today. When we got to the store I saw a customer walking away from the ups store, with a box, to her car. There was a sign lit up in the window that said open, but they were closed. There was not one single indication that they were closed. As a matter of fact, all indications showed that they were OPEN. This shows a lack of responsibility, and lack of courtesy for the public. I suggest, for future holidays, updating Yelp store hours. turning the open sign OFF, and perhaps leave a note on the door informing customers that you are closed for the day ie., sorry we missed you, etc. I was inconvenienced and so was the lady who was walking away from the store to her car when I arrived. The UPS Store is about convenience and that's what keeps people coming back. PS. I find the people who work here to be nice and usually helpful. read more

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When did boxes cost 8 dollars??? If they pack it , would have be 28 dollars. What a rip off! Next time I will bring my own box ... don't go without your own box! read more

This location does not honor Amazon's green returns. Each and every time I bring a green return into this store, they give me a condescending look and tell me to go home and properly package the item. They also offer to sell me a box, and they say that if I want to use their tape, it would cost $1.00. When I ask if they are aware of Amazon's green return, the one that specifically instructs customers not to package items, they shake their heads, roll their eyes, and tell me they have no idea what I am talking about. Then they repeat what they just said 30 seconds prior: we don't package items for free. Below is the amazon policy the owner and staff at this store refuse to honor: "The UPS Store Dropoff - no box or label needed You do not need to package your return or print a shipping label. The UPS Store will pack, label, and ship your return for free. We'll email you a return shipping code. Print out or show it on your smartphone to a store associate at The UPS Store. Printer not required." UPDATE: The owner has responded to my comment. She wrote over a thousand words. Yet, she still has not addressed the central question, which is: 1. Do you or do you not honor Amazon's green return policy? a. If you don't, then why? Is it because you are not aware it exists? Or is it because you flat out refuse? b. Does your refusal to honor Amazon's green return policy violate the terms of your franchise agreement with the franchior, UPS? read more

The UPS Store - Shipping Centers Near Me - Clearwater, Florida

Great experience here! I had a heavy box that had to be returned to Amazon. The folks at the store held the door open, taped up the box for me, and had me on my way in less than a minute. Great service. Thanks! read more

Went in and was asked "how can we help you". I stated, "I'd like to return this ". Person said again, "how can I help you"? and both employees started laughing at me. I don't know their procedures. Maybe ask, "do you have a return code"? or "does it already have a label"? Don't treat people like their idiots because they don't know your procedure! read more

The employees are friendly and responsive. Helpful too! Took me 3 stops to return a package. They finally helped.

Called to confirm a notary was available before going out of my way, was reassured there was someone available. Arrived only to be told that yes, they do notary service but not for an I-9. Would have been nice if that could have been disclosed on the phone before making the trip ! read more

This is my go to UPS store for all my shipping! Whenever I have Amazon returns or need personal shipping I always go here! The staff is always helpful and now they have the self serve return if you have the QRD code. Great Great Service!! read more

I called ahead and asked if the notary was in, and they said yes. When I got there, everyone was professional and friendly. I was easily able to email my documents to be printed, notarized, and scanned back to me. read more

I always go to this location to return Amazon items. The team here is always so friendly and helpful. Matt helped me fix an issue I had with one of my Amazon return QR codes. He was patient and kind. Thanks Matt! read more

This is the BEST UPS I've been too in the area. Tom was so helpful with my return and was so nice. While I was in line, he made conversation with customers, and seemed to truly enjoy what he does even though it was very busy. He was quick and made my experience great! read more

I rarely leave reviews. Friday when I dropped by The UPS Store located on McMullen Booth & Enterprise I had a great experience. It was late afternoon and the store was very busy but Trina was quick and efficient. She got me in and out in a timely matter. I highly recommend this location over any other. read more

This is probably the best UPS in town. I come here often for my notaries and usually have Jazmin help me. She is very kind and knows how to make everything painless and fast. Thank you for your great service! read more

I go to this location quite often, and they are always friendly, courteous and very efficient. I am usually in and out in five minutes!

This Place is great, people are really friendly and they'er always happy to take care of me no matter how small or big my boxes are. There great on a personal level. Thanks Guys!! read more

I've shipped quite a few packages out of this place. The crew is friendly, helpful and the prices are good. Recommended.

Once again awesome service at The UPS Store off of McMullen Booth & Enterprise. Kat & Trina provided excellent service.

The WORST customer service ever! I have had a mailbox for 10 years with UPS Store, at other locations. this store # 0130, on McMullen Booth in Clearwater, is the very worst. They don't offer to assist with heavy packages. I also asked for help with I-9 documents, which I needed to give to my work at home employer. All they needed to do was to verify that I am the person w/ the two forms of identification, copy the ID's, then give their virtual signature. The girl, who was a notary, did not even read the instructions on what the procedure was. She just abruptly said, "I can't do this. I've never done this before." And that was that. She didn't try to understand when I explained...she had made up her mind she was not going to do it. I left in a complete huff, went to the UPS Store on Gulf to Bay, who happily complied. They said they have done many of these. They were pleasant and super efficient. Too bad I have a contract w/ this store for another 6 months. I will probably go w/ the Gulf to Bay store next. Good customer service is NOT telling someone you can't do something just because you've never done it before. FInd out HOW to do it. At least listen to the customer, read the paperwork they have brought so you can GRASP what they are requesting. She was clueless...and very rude. No apologies, explanations, nothin'. I am a CSR manager. This girl would have been off of my team a long long time ago. Or she would have been retrained, for sure. read more