The Notary Kim was helpful, friendly and incredibly kind! She went above and beyond to make sure my…read morepaperwork was taken care of! Great service!

Make sure to call ahead to see if all services are available. Their website explicitly mentions…read morethat notary services are open on Saturday for the convenience of their customers, but when I arrived I was told there wouldn't be a notary there until Monday. 2 stars because the guy running the counter was pretty great.

We found this UPS store in Concord and was fortunate to find a notary here. The process was pretty…read morequick and the fees were extremely reasonable. No hassle or drama at this location. We will return back to this location from now on.

The staff here is always friendly & are speedy to service people. I come here for Amazon returns,…read moreprinting needs, & mailing needs. I will say I prefer the previous layout of the store before they got remodeled. Now it looks a bit messy & not complete but that's an issue for corporate. Overall, great staff members

This location was incredibly responsive. Today, I felt seen and I felt supported by this location…read more The team noticed my injury and immediately offered a chair. The prices were reasonable. Next, I clearly had no idea what I was doing as I attempted to submit an application which involved printing prepaid labels, and several documents. This team went above and beyond to print and ensure that my application was sent today. Bravo for the entire team DC, Evan and Ishita for providing 5 Star service. I appreciate their patience.

Great UPS location. They are always friendly, fast, and they somehow make mailing stuff way less of…read morea headache.

Always a great experience. The staff is always friendly and will handle long lines well. Alma was…read morevery pleasant.

BUYER BEWARE!!! DO NOT go to this awful place. We live in Highland Creek and since they're close…read moreI've tried several times to give them the benefit of the doubt. They ALWAYS try to scam customers with shipping upsells and try to circumvent Amazon returns when instructions clearly say it does not need additional packaging. I will NEVER go there again, and you should do the same. I've found a much better experience at the location by the Concord Mills mall. Just quickly: they will often quote the "cheapest" way to ship as an inflated service. Thank me later....

Needed signature notarized. Clerk was ready and willing to accommodate me…read moreI use the ups store for my Amazon and Temu returns again very ready and willing to accommodate me

This UPS Store refused to notarize a document even though the request clearly met North Carolina…read morelaw (§10B-3(c)(i)). Staff was dismissive and rude, yet insist they did nothing wrong. Uneducated staff and owner. As if that weren't enough, the owner shared photos of my husband in a group chat--a bold choice for a business that apparently prides itself on professionalism. Poor training, lack of legal knowledge, and disregard for customer privacy make this an experience I cannot recommend.

Always helpful and lines go quickly. Love this location and have been coming here for about 2…read moreyears. I've never had any issues

Devious upselling of unnecessary services without notifying there's a cost. Got a mailbox and they…read morenonchalantly asked if I wanted the paperwork printed. Then I saw on my receipt a charge to print the agreement. Avoid this store like the plague they are.

I had a ton of returns for orders on Amazon getting things together while wedding planning for 2…read moreclients, and KAVITA was so patient and pleasant while helping me and able to multitask to help other customers. It was my first time here but I will continue to come for ALL my needs !

A new UPS Store... right in time for the holidays? I didn't know they were open for 6 months now…read more.. clean, friendly, efficient & open on Sundays!

It's my go to place in Charlotte for all shipping, notary and gift packaging needs...conveniently…read morelocated and one stop shop for all mailing needs..:can't recommend this place enough

There were 2 of these within the same area so i'm referring to the one that is inside the post…read moreoffice in founders all right across from the Barbershop. I went in last week to mail a small box that had 1 mug in it, less than 4lbs. I was charged $15 and change, not including tracking nor insurance and was told that USPS would cost me more. This morning I had to mail 2 mugs in the same small box, package was still less than 4 lbs, i sent it Priority mail, $50 insurance was included and i received the numbers to track the package for $7.50. Needless to say I got ripped off at Package Plus (1 small box with 1 -110z mug for $15+ compared to 1 small box with 2 -11oz mugs for $7.50) Clearly a rip off!!!