I always get great service at the postal annex. Today was a busy day at the Annex, but store…read moreassociate was courteous and worked diligently to address all of our needs (at one time). I appreciated how she handled the situation.

Staff is always very considerate. They are helpful when finding the best way to ship/mail packages…read moreto the chosen desination.

Mailbox Buddy is a highly practical and money saving product to protect your mailbox investment…read moreduring the winter season due to snowplows and even other times of the year (i.e., street sweepers). I highly recommend this as well as the efficiency of Judy Fiore's website, www.mailboxbuddy.com, for an easy online ordering process!

From the owner: mailbox protectors / mailbox shields from snow plow snowread more

I have come here periodically to mail things that need to go UPS. While I prefer the United States…read morepost office for most things I need to send, I needed to come here for various things that require UPS If there is a wait... It is always very short. They pay attention to arrival so that someone else comes out to help if need be. Always courteous, always efficient. I like the people that work here.

I had to mail some important papers ,The people were more than great .It was a difficult took a…read morelong time to figure it out .They did a great job with a excellent attitude, Great experience Thank you Christine L

The UPS store has wonderful customer service! Russell, Michelle, and Heather are great people! I…read morelove the energetic competent staff!

I visit the location sometimes multiple trips during my work week to get requested documents sent…read moreovernight to our corporate offices. The staff are genuine and nice. I usually have no wait unless someone just walked into the store before me. I appreciate how quick this store is to get me in and out.

If I could give a zero I would. Brought 2 boxes of fragile estate items of my parents' home that my…read moremother left me. Flew in from NC just to go through some of parent items and pack what I could send back to NC. Chose this business to ship. Pack my items in packing paper wrapped in bubble wrapped and secured in a box with fragile tags on the outside. I was asked what was in the boxes, explained, told person that the items had sentimental value, insured for 499.00 per box. Cost me $105 to ship. Never was told or ADVISED that they needed to pack the items, that they wouldn't pay if damaged because they needed to have packed. NOTHING IN WRITING, NOTHING OFFERED TO SIGN. Box came to my home in NC damaged, every single item broke. I took pictures and video. When I called, I was told that I needed to file with FexEx who delievered the boxes, they denied the claim. Called them back and they wanted me to come in from NC with the broken items. I sent my sister who lives in the city with photos and video but they still didn't want to compensate for the damage items. No even giving the amount paid to insure. I filed with the BBB but yet they still would not pay for the damage. Their claim or should I say their defense was they did not pack it so they would not pay out the insurance amount. This was in May 2026. Today, 6/29/2026 I got the final email from BBB that this company will not do anything. So, I lost items that were in the family for 40 plus years. They are Immigrant Thieves....they kept money I paid to insure. There is more to this situation, but I just wanted to hit key points. I am hurt, but Vengeance is mine saith the Lord...Do not allow them to take your money and cheat you. Do not even use this place they are thieves and I know this as fact. I cannot replace the items which were porcelain Angels mom collected and were given to her throughout the years. If you have to use them, get your transaction in writing, make them sign something that if damaged they WILL make good on paying out the insurance you placed on your items. She wasn't pleasant so my box may have been damage before it even left the store. I've kept the box until a resolve was made, but now I have to toss for nothing is salvageable. Take care people and be careful. People are doing any and everything to make a buck.....

Buyer beware, If you want to pay over 10% up charge on your credit card don't use this place. I was…read moretold it was the credit card machine company and they have no control what it charges. You be the judge?

Isaac was very helpful. He is a great employee and we want to thank him. Thank you for your help…read moreand patience Isaac and ups

Friendly and fast, all the time...excellent Amazon return drop off. In and out in 2-3 minutesread more