Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

Hey, everyone was busy but not to busy to help me in shipping my first package by UPS…read more Me again, just wanted to say it's one of the few places where I've been where every employee was working and not loafing around. Really very impressive.

Fabulous service. Friendly, informative and with great music in the center too. Carrie was just all…read morearound a joy. Working on a Sunday has got to be a bummer, but she seemed to be having a good time anyway! Nice job! Thanks alot!

I'm handicap and had several large packages Called the Store and they Came right out and helped me…read moreget them in VERY polite and willing to help me. Thank you

This staff is as perfect as a crew can be. Always friendly even while being very busy. They have…read morealways gone to extreme levels to be helpful and courteous. Wonderful personalities and smiles.

Am I the only one who's like - wait - this is the legit name of a business?? Apparently it's a…read morefranchise! I guess Gen Z'ers currently attending nearby UC wouldn't be fazed by a reference from before they were born. Anyway... I didn't need anything shipped but did have to get fingerprinted for a background check. The employee was friendly, efficient, competent, and funny. It's a little awkward when a stranger has to touch your hands, but he put me at ease and made it a quick process. Parking was a bit tricky. I had to park down the street past the business but the walk wasn't bad.

This isn't a legit postal company this is a franchise which makes their money by riding on the…read moreother giants. Absolutely terrible customer service and rude workers. This was a time sensitive document and I confirmed that this would be mailed no later than one day. They accepted my envelope in December 22nd for a priority mail and today is 24th and the tracking number is not even in the system. When I look up the tracking number it says that the number is invalid. When you call them there is no answer. I tried calling them 7-9 times in 48 hours and no answer, not even a voicemail. I mean how useless are you guys???. You seriously may rather drive the thing you want mailed to the receivers address than giving it to them. Save your money guys. This business is a shame.

I have a newborn and a toddler. Getting my Amazon returns to the store has been a battle. Today, I…read moreshowed up at 6:55 PM. There was already a line of 4 people returning Amazon items. William, the store clerk, greeted all of us with kindness and professionalism--which, honestly, none of us deserved for being there so late and keeping him after closing. I always come to the store because the employees are wonderful and William was a prime example of that today. William, if you read this, I'm so sorry for making you stay late but thank you for helping a harried mother of two get her Amazon returns sent, before they were too late for me to return. I hope your store manager and bosses know they have a very adept, professional and kind employee and treat you very well.

I have been dropping off returns many times over the last several years and have never had a…read moreproblem with this store. There were times when I had to stand in line, but never took longer than a couple minutes to get my taken care of and with the self service stations, makes it even faster. The employees have been very helpful when I have questions or when I take my items to the counter. I will always return to the store.

This company went above and beyond any expectations I have had. My son hit the mother of all…read moremailboxes, one that was so finely constructed, it would be impossible for us to fix on our own. After looking at several options and getting recommendations, we chose Mailboxes by Design. I spoke to Beth, who was outstanding in communicating with us in a timely manner about their estimate and job details. Two days later, I receive a very happy mailbox owner who was shocked and amazed he had a new post installed already that he could not be happier with. I would recommend them in a heartbeat!

Worst company ever! I ordered 2 replacement pieces for my mailbox off of their website. The door…read morewith the knob is exactly what was pictured....but they sent me a door with a ring???? When I called to discuss, the woman was completely RUDE and told me that I can return the items for a 20% restocking fee. What?! You sent me the wrong item! I returned the items and received a refund for $76 on a $95 purchase. Scammers!! What business in their right mind needs to charge a restocking fee....except those that are incompetent and CANNOT stand behind their product!! Guess they can just mail the wrong parts to you whenever their low on sales and still make money off of their customers! I am a business owner, as well....our repeat customers LOVE us because we stand behind our products. I would NEVER disrespect them like this. Good luck with your piece-of-crap mailbox business....because you can only screw your customers once....NO REPEAT customers for you. I will be sure to tell all of my 300+ neighbors in our subdivision that have the same mailboxes. AND I'll make sure that they all pass it on to their family and friends and co-workers, etc. Trust me.....their are other more DIGNIFIED businesses that sell mailbox parts besides you. Go F- yourselves!!!

Efficient & Effective! Must know their hours at this location are:…read more Monday - Friday 3:30-6:30 pm Closed on Saturday & Sunday Usually there is a line! Be prepared to wait.

Yesterday was my second visit to the Oakwood UPS. After many unpleasant visits to the Brandt Pike…read morevenue, I happened to find the Oakwood branch while visiting my Oakwood HS classmate who owns the Oakwood Club restaurant. I lived across the street behind Central Perk for many years. My experiences were amazing. The place is very clean and well lit. This is important for the older of us who do not see so well. Bright lighting can really help when filling out small-print forms. Both times I arrived, I was served immediately by a "welcome home" smile. The staff is personable as well as very knowledgable. Yesterday I walked in with a rather large item contained in a yard trash bag. NO PROBLEM. They found a box and in five minutes, I was out the door. I took the trash bag with me. You would do well to consider making this your package "go to" Other businesses would benefit by taking a page from the UPS customer service handbook. They treat you right!

On two recent visits they closed during posted working hours. Workers were there, but ignore…read morecustomers outside. Avoid.

Imagine all of the services of the post office, but with no long lines and good customer service…read more It does exist and can be found in a shopping center in Upper Arlington. They have shipping and mailing services for USPS, Fed Ex and UPS all in one place, which is really convenient. They also offer printing services, but I have never used those. I believe it is under new ownership, and they really brought the business back to life. They are closed on Sundays.

Super convenient, always helpful, very accommodating. Kingsdale is busy all the time, with limited…read moreparking, so the dedicated parking spots in front of the store make it less of a burden. Highly recommend!

I love this FedEx location! Great, down to earth employees who are super nice and helpful. Always…read moreget what I need done quickly too. Awesome!!

On a week when I have sometimes felt overwhelmed with emotions due to loss of my grandmother at the…read moresame time my youngest becomes an adult, the remarkable service FedEx provided brightened my day!!