Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

Yesterday was my second visit to the Oakwood UPS. After many unpleasant visits to the Brandt Pike…read morevenue, I happened to find the Oakwood branch while visiting my Oakwood HS classmate who owns the Oakwood Club restaurant. I lived across the street behind Central Perk for many years. My experiences were amazing. The place is very clean and well lit. This is important for the older of us who do not see so well. Bright lighting can really help when filling out small-print forms. Both times I arrived, I was served immediately by a "welcome home" smile. The staff is personable as well as very knowledgable. Yesterday I walked in with a rather large item contained in a yard trash bag. NO PROBLEM. They found a box and in five minutes, I was out the door. I took the trash bag with me. You would do well to consider making this your package "go to" Other businesses would benefit by taking a page from the UPS customer service handbook. They treat you right!

On two recent visits they closed during posted working hours. Workers were there, but ignore…read morecustomers outside. Avoid.

Efficient & Effective! Must know their hours at this location are:…read more Monday - Friday 3:30-6:30 pm Closed on Saturday & Sunday Usually there is a line! Be prepared to wait.

Great customer service, even though it was a little pricier than more places I'd rather spend the…read moreextra dollar than get disrespected with bad customer service

This location is wonderful. The staff is friendly and helpful. I recently had to ship a box to my…read moregrandson who is serving in the United States Navy. I had some concerns about the address and the staff eased my concern. We double checked the address. And the staff assured me the box would be there in 2 days. Before I left all of the employees thanked me for my grandsons service. I thought that was amazing. Oh and yes...2 days later my grandson had his box!! It is such a breath of fresh air when a company like UPS goes over and above to serve the community! Thank you so much. I'm so grateful for your exemplary service!!

I have a newborn and a toddler. Getting my Amazon returns to the store has been a battle. Today, I…read moreshowed up at 6:55 PM. There was already a line of 4 people returning Amazon items. William, the store clerk, greeted all of us with kindness and professionalism--which, honestly, none of us deserved for being there so late and keeping him after closing. I always come to the store because the employees are wonderful and William was a prime example of that today. William, if you read this, I'm so sorry for making you stay late but thank you for helping a harried mother of two get her Amazon returns sent, before they were too late for me to return. I hope your store manager and bosses know they have a very adept, professional and kind employee and treat you very well.

I have been dropping off returns many times over the last several years and have never had a…read moreproblem with this store. There were times when I had to stand in line, but never took longer than a couple minutes to get my taken care of and with the self service stations, makes it even faster. The employees have been very helpful when I have questions or when I take my items to the counter. I will always return to the store.

I'm handicap and had several large packages Called the Store and they Came right out and helped me…read moreget them in VERY polite and willing to help me. Thank you

This staff is as perfect as a crew can be. Always friendly even while being very busy. They have…read morealways gone to extreme levels to be helpful and courteous. Wonderful personalities and smiles.

They do an ok job as far as taking care of packages, but none of the staff that I have encountered…read morehave ANY customer service skills. No one smiles, says hello, or acts friendly at all. It would really make a difference if they would make an effort to do this. The vibe in the store is just not very positive and although this location is close to my home I am considering going elsewhere.

I highly recommend this ups store they always having boxes and tape. They we're very nice and I…read moreneeded help with a return and a guy named Jerry was the sweetest little thing he even complimented my shirt ! great job guys ! Service 10/10

Hey, everyone was busy but not to busy to help me in shipping my first package by UPS…read more Me again, just wanted to say it's one of the few places where I've been where every employee was working and not loafing around. Really very impressive.

Fabulous service. Friendly, informative and with great music in the center too. Carrie was just all…read morearound a joy. Working on a Sunday has got to be a bummer, but she seemed to be having a good time anyway! Nice job! Thanks alot!

We stopped in Sunday afternoon to see if they had brown packing paper rolls…read more Usually most ups stores carry a pretty good selection of packing and mail g materials and this is one of them. Unfortunately, they did not have this item we were looking for. Staff was courteous when we inquired and we left and went to target where we found the packing paper no problem.

I've used many services here - sending parcels, faxing, packing, purchasing supplies, and so forth…read more I had a wine shipment sent to this location because I wasn't sure I'd be home to sign for it; today they found it quickly, and a kind clerk took it to my car for me (it was quite heavy). I'm a senior and appreciated that a lot. Each time I come here the employees are helpful and efficient.

Always helpful & fast service. They go out of their way to save you on shipping and always serve…read moreyou with a smile.

They are friendly and helpful and efficient. I've used TheMad Packer a few time when I just…read morecouldn't figure out how to pack and ship an item. They are fast too. And offer several options. I will definitely use their service again.