Our business had to create an emergency shipment on a Saturday going out to schools for Monday morning delivery. These were all next day air early shipments. Normally I could schedule a pick up, however due to time limitations a scheduled pick up was not available. We had about 100 next day air packages. I sent my team to the nearest UPS store, but they were turned away because their small facility could not hand our large volume. Luckily my team found the Quebec location where Mark and Q were happy to assist. They took all our packages. My team said that Mark and Q said they would always take our packages. I appreciate this branch doing their job. The packages were delivered on Monday morning as planned. read more

Quina was great at helping me ship my package. I definitely recommend asking for her for all your shipping needs!

Just had friendly service here around noon today from gal at counter. She didn't give me her name.

This is a great branch to do business with. They take their covid precautions seriously (which is the only reason I feel comfortable using their services), and are courteous, knowledgeable and efficient. Q has a rhythm that is especially streamlined so I'm only ever in that store for a few seconds. read more

I recently mailed some packages from this store and the Taylor and his team were with the helpful. We and a small problem with the shipping that they quickly resolved. Thanks UPS! read more

Ms Q was wonderful she handled all of my needs more than I expected. I've been to other ups stores but this one seemed to be friendlier & helpful. read more

I was helped by a lady named Q and she was very professional. Thank you for making my experience pleasant.

I was very pleased with my experience at this store. The staff (Jake) were very accommodating and helpful with my shipping needs. I've been to this site several times and have had the same pleasant experience. read more

Vanessa is great! Came in with 3 packages to send the week prior to Christmas and she was so friendly and efficient despite how busy the office was. I appreciate this store!! read more

I needed to return an item via UPS, as well as send a FAX on 12/10/18. Vee was the most cheerful, polite and efficient customer service person I have encountered in a long, LONG time anywhere! Someone take that girl to lunch!!! read more

Terrible customer service and the ONLY UPS store that has ever charged for putting a piece of tape on a box. I will drive greater distance to avoid this UPS store. read more

Busy shop after Christmas but moved quickly and great service provided by Q who worked with me on accommodating Amazon return requirements.

When I realized that I forgot a memory card and a battery in a defective camera shipped for a return the previous evening, I ran out to the UPS store. So lucky to be supported by Andrew. He got the patience to look out at the system and then find my package (still in the store). Great dedication and customer service! read more

Q was amazing. Funny and yet crushing business at the same time. Quick in and quick out. Thank you!

Devine helped me box and send a package. He was courteous and quick and I was in and out of the store in less then 10 minutes. I always have a positive experience in this store! read more

I had a great experience at this location! (store #4487) The team in there is lovely, Devine helped me with my package drop off / transaction and was great. It's wonderful to have a UPS store with such helpful people so close to me ! read more

Devine is awesome and helped me with my printing, copying, and shipping needs. Great customer service and excellent experience. They're lucky to have Devine on the team!! read more

Ms Q helped me most graciously send a package when the label was electronic and I had no idea how to download it and get it on the front. I'd still be standing there helplessly if she hadn't stepped up. read more

I had a great, easy, fluid experience here. Deidra was great - helpful, patient, kind...Thank you for your service!

I was in your UPS store at 3700 North Quebec St. and the clerk that helped me was Devine. I just want to commend you on hiring such an excellent employee. He was both courteous and helpful, even saw me struggling to get the box into your store and came out of the store to help me. There were other clerks standing and watching me struggle with the box, but they didn't attempt to help me get the door open. Devine was coming from the back of the store and saw me struggling and he approached me to help me the others didn't. I just want to appreciate him and also make sure that this review goes to his highest authority, thank you. read more

I had a good experience at this store (#4487). They clearly had staffed up for the holidays, and I hardly had to wait. I appreciated the service that Devine gave me. Wasn't sure whether UPS would cost a lot more than USPS, but I felt the $10 I paid to ship my package was well worth avoiding the wait at the post office. It's convenient to my home so I will be there again! read more

H had to return holiday product and just the thought of doing so exhausted me, thinking of the long waits, long lines, the drudgery of it all. Q and Skyler assisted me as I was having some trouble and they did what all top level customer service should be about, they made it easy for me to do business with UPS. Leaving the store I felt confident my package would reach my destination, I. Was. Done. Q and Skyler thank you. Sometimes our experiences belong to others, as in my case my experience belong to the HQ of UPS. Q, should you be reading this please note in my using UPS HQ website I did not find a path to send my review and I am asking if you have an inhouse process please use it to forward my review to your HQ. I want your company to know about my experience with the store. Its been a few days since I was in the store but I did not forget the excellent service I received. read more

I've had a PO Box at this store for 2+ years. Everyone here has been great to interact with. Great mail and package services. The last time I was there, Q was very helpful and friendly. It's a pleasure doing business with these folks! read more

Everyone is Super helpful and value us as customers and our time. They have a process to handle the flow of traffic during this pandemic that is thoughtful and efficient. Devine, Ms.Q, Skylar and Jake are all Awesome. read more

Devine did a great job today. I'm confident some urgent mail will get to my daughter quickly.

I frequently use this UPS store and have always received excellent service from every person who works there. Most recently, Q was very helpful -- and funny! In the midst of Covid, it is a bright spot in any day to encounter a positive and knowledgeable person like her. read more

I have been to this store several times for Amazon returns. This time, Amazon sent me to the wrong location. The employees at the UPS were able to help me figure out how to deal with Amazon and then get it sorted out so I didn't have to travel to another location for my return. Both Devine and Skyler were extremely helpful and saved me a lot time and frustration. It was appreciated. read more

Fast, efficient and affordable. Devine was great and I will definitely return.

I have had a good experience at this UPS every time. I have had several interactions with Q who is always super helpful and kind with a big smile on her face! read more

I have rarely written a review, but after 2 consistent experiences at this store I wanted to ensure other potential customers were aware. The front desk woman is incredibly rude and has very poor customer service. Even if I had to pay multiples more or drive much further away, I'd highly recommend you choose another service until they made a change in the front desk. read more

The UPS store was fast and efficient when Handling my mail! Ebony was friendly and helpful when i asked questions, and i will be returning back! thanks for your help! read more

Good experience buying mailers from Vee. She was helpful, efficient and pleasant.

I needed a notary and went to the UPS store on Quebec. They're notary, Devine, was available right away . He was professional and thorough. And for $5, it's the place to go if you need a notary. I would recommend. read more

Great Service during the busiest shipping time of the year. Devine took great care in handling my items and processing my shipment. My package arrived in perfect condition. read more

This store was fast, friendly and very helpful when shipping something last minute. The employee, Melissa, was kind and patient as I asked multiple questions about shipping, ect. I was in and out within minutes! read more

Sent some packages a few days before Xmas & Q hooked me up w great customer service, a big smile, & was sweet & funny to boot. Everything got there on time & Xmas was saved again. Thanks, Q!! read more

I just went this morning to mail off my Christmas presents to family and worked with Devine. He was so kind and patient, even though my boxes needed to be resorted and re-taped and stuffed with filler. He was also super efficient and quick. Awesome service and experience. Thank you he was so kind and patient, even though my boxes needed to be re-sorted and re-taped and stuffed with filler. He was also super efficient and quick. Awesome service and experience. Thank you Devine! read more

My Amazon return at this UPS store was easy & quick Thank you Devine for a quick greeting upon entering the store,making me chuckle & handling the return so quickly. read more

I frequent this UPS store, primarily for Amazon returns. Today they were exceptionally helpful, as I was unaware one of the items needed to be prepackaged to return. They helped me tape it up and get it shipping ready. The new face, Devine, was friendly and helpful! read more

Devine there had exceptional patience while dealing with our returns to amazon. No one else seemed to want to do it or had the time but, Davine was very helpful. read more