I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

I must say that this UPS has the nicest and friendliest owners . The store is clean and well…read moreorganized . They always greet you with a smile and you are in and out so quickly .

I was really happy with the service I received at the counter. A few minutes later, though, I was…read morein the parking lot and suddenly couldn't get into my car--nothing worked, not even the hidden key in the fob. While I was bracing for the worst, one of the owners came out to help. He was patient and genuinely kind: we went back into the store, and he stood with me while I pulled up a YouTube "how-to" video to troubleshoot. Still, we had no luck. I walked to the gas station next door to see if they had a replacement battery (they didn't). By that point I'd removed and reinserted the same battery a couple of times just to check the model--and when I returned to my car, it finally worked. All that to say: I really appreciate a business where people take pride in what they do and care about creating relationships, not just completing a transaction. I'm new to the area, but I've found my UPS Store!!

FedEx drivers in the Longmead community in Silver Spring, MD delivering packages are driving…read more30-40mph in the neighborhood. This is unacceptable and should be stopped on this neighborhood. This is a daily activity and driving so fast unable to get tag#. There are people backing in-out driveways of a 1-lane circle; and children riding their bikes. This is ridiculous on every level and poses a safety hazard in our neighborhood.

Expected to receive prescription medication from a specialty pharmacy that is urgently needed. Got…read morea delivery date of Friday 11/22/24. They then cancelled this delivery date and got a delivery date of Wednesday 11/27/24. They texted me that they would deliver in the morning before noon and the delivery would need a signature. I texted back yes, I would do that. I ran out as soon as the delivery truck rolled up and waved to the driver so I could sign and get the package, but she drove away. She did not attempt to text or call to say she was here before I saw her and ran out of the house and waved at her. They then wanted to postpone the delivery until 11/29/24. I said this was unacceptable because it is an urgently needed medication. Called customer support and they started a support ticket but would not let me speak to a case manager. They said it would be a priority and would be delivered later today, but we will see.

I want to give a special thank-you to Shanon, Anthony, and Daniel at The UPS Store in Montgomery…read moreVillage. They were incredibly friendly, courteous, helpful, and efficient. They worked together to make copies of my documents, and everything was done so quickly. I truly appreciated how willing they were to help and how pleasant they made my visit. Their teamwork and excellent customer service really stood out to me. It's wonderful to encounter people who take pride in helping their customers. Thank you, Shanon, Anthony, and Daniel, for such a great experience! You are all wonderful, and your excellent service is very much appreciated.

Shannon helped us with notary services and her professional manner was so appreciated. She went…read moreabove and beyond what we expected. Thank you so much!

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

Very accessible, flexible when it comes to arranging a meeting…read more Had to get some documents notarized recently for (potential) employment onboarding. Was able to meet and get docs notarized, unfortunately the company doing the I9 etc. had a second series of steps that needed to be done online. We were both unfamiliar with this, but Susan completed the necessary steps.

Susan was very accommodating and came the next day. She is a professional and wants to help people…read morewho are in need. I highly recommend her.

I have a real estate team in the DMV. We sell over 80 homes a year. I highly recommend Dragan and…read morethe team at Zip. My clients have been very pleased with the white glove service and careful approach. If they make a mistake and its rare, they fix it. This is the kind of business I like to work with!

Never again it pays to learn and learn I did . Karma dies not forget address. They act all nice…read moreupfront , no communication poor services no one can tell you when you will get delivery. DO NOT RECOMMEND!!!!!!

Very quick and easy process. The guy who helped me was super nice!!! Equipment was a little old…read moreand cranky, but got the job done.

Easy drop off nice people helping you Great location easy…read morein and out and nice that they do it for free