Staple for all my returns. Staff is welcoming and helpful. Busy location but lines are never too…read morelong. They have envelopes, boxed and other packaging necessities. They're located in a strip mall and use a shared parking lot. Store is brightly lit with signage. Recommended for your shipping needs.

Stopped in on my way out of town. Young girl who helped me was awful. No customer service skills…read more The young man working with her attempted to help, but it was no good. I would highly recommend everybody stay away from this location. The young lady was rude and totally not willing to work with me.

Always efficient. Never a long line. I utilize the self service kiosk if the counter staff is busy…read more It's a small place, tucked between two stores in the Schnucks shopping plaza, with all you need for packing and shipping, secure mailboxes, etc.

I went in to get an affidavit notarized and scanned. The price was very reasonable, the employees…read morewere all very friendly, and the notary and clerk were both very efficient.

Probably the nicest UPS store I've ever been to in my life. The employees there are not only…read morewelcoming and friendly, they are efficient and speedy. No waits and no complaints. Parking can be a little annoying in that area during peak hours, but I've never had an issue with finding parking during most times in the day.

The team at the UPS Store in the Central West End is truly next level. Every time I walk in, they…read moreremember me and even ask how my week's been -- who does that these days? It's such a small thing, but it makes a huge difference. It's rare to walk into any store, let alone a busy shipping and printing spot, and feel like the staff genuinely cares. Here, you're not just another package in the pile -- you're a neighbor they know by name. In a world where customer service often feels rushed or impersonal, this place stands out. Friendly, professional, and just genuinely good people. I can't say enough about how great it feels to support a local business where the staff actually cares about their customers.

Quick errand run in and out! They had one kiosk so hopefully they get more for more to utilize…read more Very clean store and great location!

Needed to return a package, and stopped at this location on my way to work. Service was quick, the…read moreinside was very clean and organized, and the woman assisting me was very polite. She packaged my items up for me with no problem and ensured i got my tracking numbers.

They are so nice and helpful!!! Great staff! For any of your shipping needs, you should go to this…read morelocation. They help with boxing items, give shipping advice and more. The staff is knowledgeable and professional.

Customer service was top notch. I was greeted at the door and the young saw me struggling with the…read morebox and came to get it from me at the door.

When I arrived, I was greeted warmly…read more I had an Amazon return and my return was handled quickly and I received notification of the return within minutes. The store is clean, well stocked, and the employees are very professional.

I've been here several times for returns in the past, but I went to return a dress a few weeks ago…read moreand after attempting to use the self service option and it being unable to read my QR code, I waited for an associate at the counter. There were 2 guys about 5 feet away literally attempting to hide in the back from me so they could continue their personal conversation. After 5 minutes, I finally asked if I could please get some help with a return, which was met with an unpleasant attitude and no words spoken by the guy helping me. He rolled his eyes and sighed the entire time and literally wouldn't say a word. It was around 10am on a weekday & I was the only person in their store. I was completely patient & kind to this guy & not only was he rude, but they also lost my package! The company I bought the dress from says it was 'Happy Returns' not scanning a drop off code (that I watched him scan), even after ups sent me a confirmation email that it was submitted & on its way. Honestly it's just upsetting because I showed up during normal business hours, I was extremely polite, patient & I even waited for another moment, asked if he needed anything else from me but he just stared blankly back at me for a moment & gave no answer.

I went here today. There was one woman working the counter (5/5/26) around 12:00 ish - the man in…read morefront of me needed to fax something - the lady said no one can fax anything for about an hour., no one's here to do it. Come back in an hour or tomorrow the man replied i need it faxed today so I' ll go to some other store As he walked out THE CLERK mumbled WELL THEN GO SOMEWHERE ELSE and rolled her eyes. It was my turn - I had some legal docs and a preprinted label. I showed her and reached for the envelope to put my things in she said I'll do it. So she took my documents and as I stood there to make sure my paperwork was going to get labeled properly because everyone before me she kept piling up and placing their labels on top (which I get, to help everyone get through the line) she looked at me and said you're done I got this. I have no idea if my label actually made it on my envelope #1 why couldn't she fax something #2 why would you be so rude #3 DO BETTER I'll use a different UPS going forward

High quality customer service highly recommend store was super friendly and outgoing we were in and…read moreout in less than a minute they didn't have kiosk, but we did the check out with the customer service rep at the desk The store is very clean and there was no wait time and very easy to find

We were anxiously awaiting this location to open near us and are thrilled it did. No more…read moretraveling out of the way across Hwy 70 to get something shipped. Super convenient to where we live, friendly and good service. We will continue to use it regularly!

If I could give this location zero stars I would ... it's a shame- super convenient location but…read moreI'll never use them again. Horrible service.

Kathy knows her stuff and is proactive in providing a full printing/presentation experienceread more

From the owner: Customer Service is our specialty!! We are people you can talk to Face to Face, we show you hard…read morecopy proofs BEFORE printing to be sure you know Exactly what you are getting.