I went into the fingerprinting facility even though my appointment was scheduled for later in the…read moreday. I had accidentally double-scheduled myself, but I decided to stop in anyway. The owner was extremely kind and accommodating and went ahead and completed my fingerprinting without any issues. She was very professional, welcoming, and made the entire process smooth and stress-free. We shared a few laughs, which made the experience even better. I truly pray that God continues to bless her and grants her an overflow of business, favor, and success in Jesus' name. I highly recommend her services.

This place is very friendly and I would recommend this place hands down for anyone applying for a…read morenursing license with Georgia Board of Nursing in need of fingerprint services. The staff here are very friendly and I had chat with the staff person there and got to learn a little about her life. They also replied quick to my email. For appointments, they take walk-ins until 4:30pm. They do have an hour lunch break from 12:30-1:30pm. I would email/call ahead, because on weekends, they may do appointments only. To reiterate a tip... enter from the back of the building once your drive into the lot. Overall, good vibes, very quick to send their results to the Boards within 2 hours after I left. Recent Graduates, Community of Augusta, please come here. Thank you.

So far I gave them 3 stars. I ordered wedding reception invitations. But when I came to pick them…read moreup they had the last name spelled incorrect. I'm glad I ordered them in time just in case something like this happen. The invitations are very nice. So now I have to wait 4 to 5 business days for the correction.

I place an order only yesterday for a poster for the memorial for one of my 2 year old grandbabies…read morethat passed a couple of days ago. I wanted it to be a surprise for his mother so she can have it for his memorial service/celebration of life. I placed the order and seen that it has a white border on the picture. So I called right after I placed the order and talk to the young male associate. I informed his that I wanted the poster without the white border and for it to be the board that with stand up. He informed me that it will it have the border and it with have the backboard for the stand. I paid almost $60, I also selected the 1 hr rush. I knew it wouldn't be ready until the following morning because I was a late order, but I didn't want the 2-3 day turn around. When I called after work at 2 it wasn't ready. When I get there at 4 they hand me a rolled up poster. I advised them this isn't what I ask for that I call and confirm right after I placed the order. They told me if I wanted on the board I had to pay $15 and they didn't care what I was told but it was wrong. I ordered 2 boards 4 years ago for my son and paid $85 total for them. When I got the attitude of the employees that was my final straw. I was informed that next time I need to go to staples and place my order since I wasn't satisfied. There were 3 other customers completely unsatisfied and got refunds and left their orders. Some don't receive them(one lady order was place a week ago,they still didn't complete hers). I feel I was robbed and the employees need training on customer service.

I'm not sure if the lady at the counter (she's always there, and has been for years) is the owner,…read morebut her service is always superb! I choose to go here over any other local spots! She is super kind, makes sure we always have what we need, and makes recommendations if we don't! Thank you from your local blue haired friend, I will always recommend your site!

Love this place! Aside from the convenience of being a local shipping location for UPS and FedEx-…read morethey have the cutest gifts, trinkets and cards. New owner is super sweet and gives excellent customer service. Check out this hidden gem and feel good about supporting local business!

Awesome customer service every time I go here Friendly professional people I come here a couple of…read moretimes per month sometimes there is a wait you just need to be patient :)

They are ALWAYS Customer Service oriented!!! My FAVORITE Store!!!! I drive from North Augusta,…read moreS.C., to Augusta, Ga. Just to get my packages safely delivered!!! I recommend That STORE to EVERYONE!!! Thankful for the sweet and EFFICIENT SERVICE this store, next to Kroger, gives me!!!!!

This is one of the best shipping store in the area. Thanks Stephine and the entire staffread more

I cannot recommend the store enough. We had an emergency getting a medical device that we had…read moreforgotten when we went on vacation, and Quocanh Le, the store owner, could not have been more helpful. He even checked in on Saturday to make sure that the package was going to arrive on time. I would use this store above all others!!

I frequent this location quite often. It can get very busy at times. I'm always greeted upon entry…read moreand receive quality customer service from each sales rep.

This place will not answer there phone they are too busy every time I go there in person no one in…read morethere They need to close this location or get there employees to answer the phone

Quick and friendly staff. I always come here for my Amazon returns. Never have to wait a long…read moretime. Sometimes it's a challenge to get parking.

--Location/Parking-- Located right over the bridge on the…read moreSouth Carolina side. If you are coming from Georgia. I recommend parking in the back and to get to the parking lot. Make a left at the first traffic light you see once you cross the bridge. The parking can be hit or miss because multiple businesses share the same lot. During the day can be troublesome to get in an out just to drop off your package. --Ambience-- Mailing service. PO boxes and mailing supplies with one copier along the wall. Small little space, but the staff gets you in and out quickly. --Service/Staff-- The staff is there to handle are your needs. A lot of people were handling Amazon returns and the process can be painless with the help of the staff. --Food/Products-- Quick and easy if you need print service or to ship your package. A great UPS store to help with your shipping/printing needs. --Capacity-- The place can get busy if there or more than 3 customers in the wait area. This isn't an issue since they get you in and out quickly. --Overall-- Great family run business that care about your service.

Review of past complaints show I had the same issue. So for over four years the pre paid DHL…read morelabels are the reason for so many one star reviews and they are deserved for sure. A regular DHL shipper I took them here - after all, it is a drop off on DHL website and on the door. Didn't take them. "No contract" is what I was told by the elderly owner. Told I could have them picked up at home and he said he would help me. Didn't need help - needed the drop off. His store could call DHL for a pickup but he didn't do that either. Mentioned about label in a pouch (also not true). Then the parting remark from the elderly owner "I can't force you to accept help". That's just it, I didn't need his help, I needed the service that is advert on his door, on the website and DHL website. Get it together !! This resulted in my packages being delayed at least another day. Owner operated stores are hot and miss, but this one is a miss. Best to avoid it.

I went to this business several times and did not receive any help. Also, the sign states open, the…read morehours are on the door also state should be open. The doorbell was rang several times and the store was called. There was not an answer.

I just left the store and the young ladies in there were so professional and so helpful. I am so…read morethankful that they are the kind of service that we never ever see anymore five stars 100% satisfaction.

Nice service.. better than some Mailbox Inc. Stores. The people are nice! Even though the line is…read morelong sometimes here. It's still better than Staples UPS drop.

First time trying out this FedEx location to drop off some Amazon returns and they certainly have…read moreone of the best & efficient customer services I've seen among FedEx drop off points I've utilized. The gentleman was professional and greeted me as I walked in. Though there were few customers ahead of me, I was in and out within 5 minutes; quick! The staff knew their jobs well and were efficiently checking customers in and out. Definitely a drop off point I will be utilizing moving forward and highly recommend others to come to this location. Dropping off packages can be a headache, but this location definitely made it hassle free.

I've visit this location all the time and have always had a great experience but not so much today…read more Waited in line as an other team member watch the line get longer and longer before deciding to help me and when she finally decided to help me she had nothing but attitude. She was a caucasian woman, mid or late 30s shoulder length brown hair. About 5'5