I'm handicap and had several large packages Called the Store and they Came right out and helped me…read moreget them in VERY polite and willing to help me. Thank you

This staff is as perfect as a crew can be. Always friendly even while being very busy. They have…read morealways gone to extreme levels to be helpful and courteous. Wonderful personalities and smiles.

They mail my stuff. They meet my needs. They do what they're supposed to do. It's goodread more

I inherited my grandpas antique chair while visiting family in Lebanon recently. I live across the…read morecountry and flew for my visit so I had to have it shipped. I took it this UPS store in Colony Square and the woman who helped me was extremely kind and professional. Even with the (pretty high) cost of them packing it for me, I was nervous about the care that would be taken. My chair arrived in Santa Fe Friday. And let me tell you, I couldn't have possibly done a better job packing it. I could tell it was done with tender care and I cannot appreciate this enough! I'm sorry I don't know your name, employee #108502 is what my receipt says, thank you so so much for getting my chair to me perfectly and on the exact date you said it would be delivered

This company went above and beyond any expectations I have had. My son hit the mother of all…read moremailboxes, one that was so finely constructed, it would be impossible for us to fix on our own. After looking at several options and getting recommendations, we chose Mailboxes by Design. I spoke to Beth, who was outstanding in communicating with us in a timely manner about their estimate and job details. Two days later, I receive a very happy mailbox owner who was shocked and amazed he had a new post installed already that he could not be happier with. I would recommend them in a heartbeat!

Worst company ever! I ordered 2 replacement pieces for my mailbox off of their website. The door…read morewith the knob is exactly what was pictured....but they sent me a door with a ring???? When I called to discuss, the woman was completely RUDE and told me that I can return the items for a 20% restocking fee. What?! You sent me the wrong item! I returned the items and received a refund for $76 on a $95 purchase. Scammers!! What business in their right mind needs to charge a restocking fee....except those that are incompetent and CANNOT stand behind their product!! Guess they can just mail the wrong parts to you whenever their low on sales and still make money off of their customers! I am a business owner, as well....our repeat customers LOVE us because we stand behind our products. I would NEVER disrespect them like this. Good luck with your piece-of-crap mailbox business....because you can only screw your customers once....NO REPEAT customers for you. I will be sure to tell all of my 300+ neighbors in our subdivision that have the same mailboxes. AND I'll make sure that they all pass it on to their family and friends and co-workers, etc. Trust me.....their are other more DIGNIFIED businesses that sell mailbox parts besides you. Go F- yourselves!!!

Am I the only one who's like - wait - this is the legit name of a business?? Apparently it's a…read morefranchise! I guess Gen Z'ers currently attending nearby UC wouldn't be fazed by a reference from before they were born. Anyway... I didn't need anything shipped but did have to get fingerprinted for a background check. The employee was friendly, efficient, competent, and funny. It's a little awkward when a stranger has to touch your hands, but he put me at ease and made it a quick process. Parking was a bit tricky. I had to park down the street past the business but the walk wasn't bad.

This isn't a legit postal company this is a franchise which makes their money by riding on the…read moreother giants. Absolutely terrible customer service and rude workers. This was a time sensitive document and I confirmed that this would be mailed no later than one day. They accepted my envelope in December 22nd for a priority mail and today is 24th and the tracking number is not even in the system. When I look up the tracking number it says that the number is invalid. When you call them there is no answer. I tried calling them 7-9 times in 48 hours and no answer, not even a voicemail. I mean how useless are you guys???. You seriously may rather drive the thing you want mailed to the receivers address than giving it to them. Save your money guys. This business is a shame.

I have used the Village Post for several years and there service is excellent. It is very helpful…read moreto have a box there - I know my deliveries are safe.

I have been using The Village Post to receive and ship packages for 2 years. They have provided…read moreconsistently superior service with a smile. They have gone above and beyond a number of times calling to alert me of package deliveries when they knew I was waiting on something. I recommend this business.

This location is wonderful. The staff is friendly and helpful. I recently had to ship a box to my…read moregrandson who is serving in the United States Navy. I had some concerns about the address and the staff eased my concern. We double checked the address. And the staff assured me the box would be there in 2 days. Before I left all of the employees thanked me for my grandsons service. I thought that was amazing. Oh and yes...2 days later my grandson had his box!! It is such a breath of fresh air when a company like UPS goes over and above to serve the community! Thank you so much. I'm so grateful for your exemplary service!!

Great customer service, even though it was a little pricier than more places I'd rather spend the…read moreextra dollar than get disrespected with bad customer service