Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

I use this location mostly to drop off packages. I have prepaid labels, so print my own in advance…read moremost of the time. They have a quick serve kiosk, where you can print prepaid labels, or just scan in a drop off. I sometimes redirect FedEx deliveries here for pickup. I agree service can be slow, but no slower than the local UPS shop. Plus they are more organized here when holding packages than the UPS shop tends to be. Just avoid trying to park right out front and parking is fine.

I stopped in here on a Thursday evening to get an item returned. I had a FedEx label emailed to me,…read moreand just needed to go into a location and scan the barcode and have the label printed and boom, send the return back. They had a few customers when I came in, but not busy at all - the gentleman called me up to the counter (with my return - which was a sewing machine), asked how he could help and I explained what I needed to do. He was quite nice and super helpful. He had me leave the machine on the counter and walked me over to where to scan the code to print the label, showed me how to do it, and he took the label, I took the receipt, and I was out of there in under five minutes. The service didn't cost anything, so I can't speak on the prices for FedEx services. The store overall was clean, well organized, and seemed pretty well stocked as well.

Shannon helped us with notary services and her professional manner was so appreciated. She went…read moreabove and beyond what we expected. Thank you so much!

The women at this location are AMAZING. They helped me out with an issue I had yesterday and saved…read moremy bacon! So kind and helpful! I would recommend this store for its incredible customer service.

Associate behind printing dept addresses me while head down and asks me what I needed . She told me…read moreto wait as she was with another client. I was in no hurry so I waited. Once free she stated" we are not taking printing requests now because I have too many Amazon returns, besides being busy and rude staples is an office and printing facility- so you overlooked my needs while working for Amazon ! The manager should get this woman off the counter and not dealing with the public. Sorry but I went somewhere else where they needed and appreciated my business. Sad someone isn't overlooking the associate on customer service training . I assume management won't respond to my displeasure but should address internally. Unhappy in Damascus!

Finally a store that carries the HP Ink Jet cartridges I need and office supplies at a reasonable…read moreprice. Sign up for membership rewards and get decent discounts!

This is a convenient location for me to use. Like most UPS stores, the location has a small…read morefootprint. There are two associates available now, most of the time. They also offer many services, they are NOT the post office. Similar to being in line at a bank, customers usually need guidance and instructions to get what they want. And the staff can't rush customers. But they do deal with many rude customers. I go there not expecting a "fast food" experience. Since I am also at the USPS PO often, the service time there isn't any quicker. Same if you have to wait at FedEx for assistance.

Terrible customer service, long lines, terrible experience. The older gentleman should be nicer…read morewith customer since as customer we are patient with him with long waits

Very quick to setup an appointment and reasonable price. The guys knew what they were doing and got…read moreboth air ducts and dry vent cleaned out quickly.

Efficient and prompt. They did recommend the extra disinfectant for mold based on what they found…read more I didn't see tons of photos of the results (comparing before and after), but overall happy with the service.

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

Visited for notary. Love that no appointment is necessary and can get everything done within…read moreminutes. Staff was all very friendly at this location

I called right before they close and they waited for me to drop off my package. great customer…read moreservice and courteous staff. I highly recommend this store.

This place is nicely situated near exit 18 and near the outlets for most of the new homeowners in…read moreClarksburg. The only downside is that with that many new people entering the area, the size of this store does not do its justice. It is a rather small place with an odd parking situation. They expect all of the businesses to share such a small and narrow parking line, which is hard to navigate. There have been times when I wanted to drop off an Amazon return quickly, but had to back up and find parking elsewhere. Then, the amount of people can be overbearing sometimes. There has been who-knows how many times I would wait in line and the person in front doesn't know how to package, ship, or understand the cost of overnighting something. When there is only about 1 person working all the time, it is just baffling how this can remain sustainable with such a growing population. It really needs to expand. The location is good, but the size needs to increase. Of course, there are some down times which makes this place convenient. You can go and freely park and enter and finish within minutes. Those are the best, but most of the time, you have to expect you're going to get blindsided by parking, waiting, and figuring out how to leave. As for their other services, such as lock boxes. It is not bad. A bit pricey for it and not really online friendly. I would have liked more notifications of mail coming in - not just packages.

They are scamming here, weighed in my box on their scale 10 pounds higher than what the…read moremanufacturer labeled it as and what my scale at home says. They told me it would be 4x as expensive to ship my shipment than other stores told me. Do not go here.