Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

I use this location mostly to drop off packages. I have prepaid labels, so print my own in advance…read moremost of the time. They have a quick serve kiosk, where you can print prepaid labels, or just scan in a drop off. I sometimes redirect FedEx deliveries here for pickup. I agree service can be slow, but no slower than the local UPS shop. Plus they are more organized here when holding packages than the UPS shop tends to be. Just avoid trying to park right out front and parking is fine.

Worst FedEx store I've been to. Almost every time I go there they mess up my order or are just…read moreunhelpful/rude. Will be taking my business elsewhere in the future.

Shannon helped us with notary services and her professional manner was so appreciated. She went…read moreabove and beyond what we expected. Thank you so much!

The women at this location are AMAZING. They helped me out with an issue I had yesterday and saved…read moremy bacon! So kind and helpful! I would recommend this store for its incredible customer service.

I don't have any complaints here. They handle my business needs asap. Anytime, I need cards made…read moreetc this will be my first stop regardless of the distance. Their quality of cards beat Vistaprint or gotprint. Best time to stock up on school supplies is late July or August. There are always employees nearby ready to help. I needed to print something from my phone, no problem. I love using their business center. When my printer decides to act up and I need to print important documents, you can come here to print. You dont need to bring usbs or cables if your printing from your phone. You email code and that document is sent to their printer, the cost is .30 cents. They are more efficient and affordable than FedEx. They carry all your office needs and supplies, however mailing supplies its cheaper at the dollar tree. However, this the best spot to buy reams of paper or HP ink.

Associate behind printing dept addresses me while head down and asks me what I needed . She told me…read moreto wait as she was with another client. I was in no hurry so I waited. Once free she stated" we are not taking printing requests now because I have too many Amazon returns, besides being busy and rude staples is an office and printing facility- so you overlooked my needs while working for Amazon ! The manager should get this woman off the counter and not dealing with the public. Sorry but I went somewhere else where they needed and appreciated my business. Sad someone isn't overlooking the associate on customer service training . I assume management won't respond to my displeasure but should address internally. Unhappy in Damascus!

This is a convenient location for me to use. Like most UPS stores, the location has a small…read morefootprint. There are two associates available now, most of the time. They also offer many services, they are NOT the post office. Similar to being in line at a bank, customers usually need guidance and instructions to get what they want. And the staff can't rush customers. But they do deal with many rude customers. I go there not expecting a "fast food" experience. Since I am also at the USPS PO often, the service time there isn't any quicker. Same if you have to wait at FedEx for assistance.

Terrible customer service, long lines, terrible experience. The older gentleman should be nicer…read morewith customer since as customer we are patient with him with long waits

We are a custom homebuilder and we used Air Wiz to clean the ductwork of a very particular client…read more They were extremely professional and did an awesome job and left our client completely impressed with their work. If you need your ducts cleaned these are the folks to do it.

Very quick to setup an appointment and reasonable price. The guys knew what they were doing and got…read moreboth air ducts and dry vent cleaned out quickly.

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

I had a blackboard easel that I needed to ship home from Gaithersburg, 48"X34"X10". I stopped in…read moreand spoke with Aiman on November 4th, and was assured that they would be able to make a box and ship it. On Sunday, November 5th, I brought the easel to the store to have it boxed and shipped. Unfortunately, I did not get the name of the gentleman who assisted me on Sunday afternoon. He was certainly dismayed to see me arrive with the easel, but was wonderful, and worked hard to get it boxed and ready to go. Many thanks for the great service, while balancing the needs of the other customers who arrived while he was working on my package. The easel arrived today, right on schedule and in perfect condition. Thank you for the excellent service!

Visited for notary. Love that no appointment is necessary and can get everything done within…read moreminutes. Staff was all very friendly at this location

I would like to recognize Padma and Divine at The UPS Store #5730 for their outstanding customer…read moreservice and professionalism. Our team at YT Courier Enterprises was working under a tight deadline to prepare a professionally assembled proposal binder package for official submission, which included technical proposals, pricing documentation, solicitation amendments, custom tabbed dividers, and presentation-ready formatting. Padma and Divine went above and beyond to ensure everything was completed accurately, professionally, and on time. Their attention to detail, responsiveness, and willingness to assist made a significant difference in helping us meet our deadline.

They are scamming here, weighed in my box on their scale 10 pounds higher than what the…read moremanufacturer labeled it as and what my scale at home says. They told me it would be 4x as expensive to ship my shipment than other stores told me. Do not go here.