Cancel

    Search

    The UPS Store

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm
    Updated 1 week ago

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Printing

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    3 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    Ask the Community - The UPS Store

    FedEx Office Print & Ship Center - Printer issues or ink issues no refund issued. April 2026

    FedEx Office Print & Ship Center

    (13 reviews)

    College Hill

    I should have checked the Yelp reviews before visiting but I've had decent experience in the past a…read morefew years ago and decided to do here because it opens early. I would highly recommend you DO NOT go here but I understand everyone's experience will be different. First , I waited 15-20 minutes or be greeted then another 15-20 to be helped. While the guy was nice he was not sure what to do. I did over heard after the fact that he is new. He was in the phone with someone trying to fix a printer instead of taking care of us in person. When I did get to the counter he had great customer service but was clearly overwhelmed. I was the second customer. I had Avery labels (200) which for a small business is a lot. We did a test print and the print came out great. We printed the rest. As they're printing he charges me. After the fourth page the ink starts to go out which I will insert photos. 160 stickers / 16 pages of labels are ruined. I show them he apologizes and tells me I will be refunded for the print and merchandise. He takes my information and says he'll get back he doesn't know how to refund it he's new. I get an email the next date saying it is an assumed risk using my own paper I can come back and pay to have them repented again. No apology no solution just come back reprint and they might get it right this time. Assumed risk is not your printer spewing ink improperly and running my prints. I learned my lesson and will never go back and I wouldn't recommend anyone else to go here either you will have a long wait and if they mess up they will just throw it on you and ask you to pay more. That's bad business in my book. I went to Office Depot with the same files and printed 200+ more stickers and they were perfect. (I'll do a separate review)

    Every time I go here the staff are amazing. The manager Diego is great his staff are sup helpful &…read moreknowledgeable. The prices are definitely better than USPS. I ship from here, get stuff laminated, printed. Yea gonna keep coming here

    The UPS Store

    The UPS Store

    (12 reviews)

    Always a great experience…read more This location stays busy both inside and out. Parking can get a bit hairy at times but I'm normally always in and out so I can just pull in front of the store for a quick drop off. I love that their self kiosk is always working so if you're doing Amazon returns or just dropping off pre labeled packages, you can skip the line and move on with your day. I've never used it but they do have the mailboxes if you're in need.

    I had a really unpleasant and disappointing interaction today with one of the employees at this…read morelocation. In short, he was rude and unhelpful. While I was waiting in line to be helped, the person he was working with expressed that she did not expect her shipping cost to be so high and asked if there were less expensive options. His response was, "We're not the post office". She decided to go somewhere else. When it was my turn, he barely acknowledged me and only said in a harsh tone, "put it on the scale". My transaction was a simple drop-off so I just let it go and left, but I left annoyed and unsatisfied with the service I received. This is the second time I have witnessed this person act this way toward a customer, so I don't think is an isolated incident. I will no longer go to this store and I will also think twice before using UPS for my shipping needs. I'm sure there will be the standard response to this post from UPS stating that this is concerning and that they will endeavor to improve. In the end, I know that this will go nowhere with management and higher-ups who simply do not want to deal with issues like this, and really don't need to because they already have more business than they need.

    The UPS Store

    The UPS Store

    (16 reviews)

    I know there are a lot of bad reviews about the attitudes of the staff members at this location…read morehowever, I had the complete opposite experience. A sweet woman with a Monroe piercing greeted me kindly when I came in and was as friendly as can be during my visit. She was also very patient with my multitude of Amazon returns!

    This UPS store, located at Pisgah Church Rd. and Elm St. in the shopping center with the Harris…read moreTeeter grocery store, is very busy. It offers mailing, and some printing services, as well as Amazon package drop-off (which means it sees a lot of foot traffic throughout the day). Although the store is very busy, the employees keep everything running smoothly for the most part. The store is always clean and organized, and the staff is friendly. My only "gripe" is that the reception for mobile and WiFi service in the building is horrible, so when going to pull up an Amazon code for a return, it is often difficult. Although the store has guest WiFi for customers, no one seems to know how to access it. The manager has made it a habit to tell people to go to the cafe next door and purchase something to use their customer WiFi. This is instead of researching what the UPS WiFi password is. I found that inconvenience a bit off-putting, so I don't frequent this location like I used to. Thankfully, Amazon has added a new feature that allows me to add my product return labels to my Apple Wallet before going in, so I no longer need the WiFi, but still. Customers should be directed to leave your store and go to another store and spend money, just to use your services. That's weird. I appreciate the convenience and the fast, friendly service, but the value is a bit questionable at this location for me. Especially when one has to spend additional money just to return a package for free. I recommend you visit at your own risk. :)

    The UPS Store - shipping_centers - Updated September 2026

    Loading...
    Loading...
    Loading...