I was the winning online bid on a large (31") and heavy (20 pounds each) pair of 19th century…read morefigurines from an auction house in Hixson, TN. I live in Southern California and had obvious concern about getting these fragile items safely delivered halfway across the country. The auction house ships its items through this UPS Store #2066 in Hixson. I personally spoke with Daniel at the UPS store, who is one of the fine people who pack items for shipping there. He could not have been more professional, polite and helpful, as were other people I spoke to on the phone there. My two, top grade, large boxes arrived at my door quickly, safely, and with the best possible professional packing as you can see from the pictures. The figurines were in perfect condition the way they left Tennessee, and great thought and professional skill went into the packing, with protruding features accounted for with foresight. Packing is a SKILL, and when not done right, disaster happens. Thank you UPS Store 2066 and Daniel for a job well done that I don't take for granted, having watched customer service slip generally over the past 50 years (but in defense of service people, many customers are ruder and more demanding). For my money, this UPS Store shipping services are top notch and I'm grateful.

my wife came to the UPS store on hwy 153 in Hixon Tn yesterday June 7th 2024 and the employees…read morethere were rude , childish and didn't try to help her . as a matter of fact they laughed at her after saying she is going to ruin my whole day and a lot more . long story short she took my packages back with her. I will have some resolution for this if I have to go there myself. if anyone has a way to get in touch with the owner it would be much appreciated. thank you

Very friendly and knowledgeable! They handle all my shipping and I always take my Amazon returns to…read morethem to handle.

Great service. Very friendly and helpful. Worth the small fee for not having to go to the PO.read more

Everything is terrible, hardly staffed but won't improve pay to fix it and is never hiring! No…read moreproper waiting area, where you stand in line is filthy and cluttered, no ac and "front desk" lacks brainpower

Awful customer service, worse delivery service. Of 8 packages I've had delivered at my current…read moreaddress, only 1 has been delivered on time. The area I'm in is apparently the last stop on the route, so my stuff gets delayed until they have time to drop it off, which could be 2+ days, even if I pay for overnight. It's all marked as "attempted delivery" but no notice is ever left and my front door cam doesn't show anyone approaching the door. Last time I had something held for pickup, I got the pleasure of speaking with a rep that really didn't care about my package, only complaining about how much they hated working there.

I have gone in there several times and received great service. I highly recommend them.read more

The person answered the phone quickly. When I gave them the weight/dimensions of a box and the…read moreshipping address, the person was so helpful by telling me all 3 possible prices: USPS, UPS, and FedEx. We have used this company to ship things a number of times before now. They always give Super customer service, even over the phone!

Very useful place , helpful ladies both times I've been. Great one stop shop in a pinch. When you…read moredon't feel like driving to. And for a notary it's nice to have options!

The response from the owner is a categorical lie. No expletives were used by either party and no…read moreparty was called any names ; the owner is clearly embellishing (lying) in an attempt to try to deceive anyone reading the review. I don't deny I was upset, because the owner, who was immediately belligerent and unprofessional, left the shipment sitting on the floor rather than give it to the FedEx driver! Furthermore, the shipment was prepaid! She had an opportunity to correct her employee's error, but chose instead to make a bad situation worse by summarily REFUSING to follow through with shipping the item because I questioned the inaccurate information I was given when I dropped off the shipment. The FACT IS, the original employee (who was ACTUALLY THERE when I dropped it off - the owner who fabricated the response WAS NOT THERE when I dropped it off) told me the tracking info would uploaded. To anyone reading this review, you will have to judge for yourself. Please read my original review. I stand firm by it in good conscience; it is 100% accurate. I WAS THERE on both days - the owner WAS NOT and ADMITS IT in the response.This owner is dishonest and unprofessional and is using LIES in a futile attempt to deflect from her failed management of the situation and belligerent behavior. Please consider taking your FedEx shipments to Dollar General or Walgreens where shipment acceptance information (which can be critically important when meeting a shipment deadline) will be immediately uploaded upon receipt - as it should be in 2023. Please avoid Mailboxes Express, where they are stuck in 1975 and aren't secure enough as people and business owners to respond to a legitimate shipping concern from a customer without going berserk.

I get my Amazon packages sent here as well as I have a mail box here. I love that you can come…read moreafter hours to get your mail in the mailbox and your amazon packages from the locker. Every time I come in during business hours the employee that I see always has good energy and takes care of whatever questions or needs that I have. I'm so glad that are here and I'm a safe neighborhood. Super grateful for what you offer and the customer service. Thank you!

Great place to get your printing and mailing needs. They have great social distancing policies in…read moreplace with clear signs and shields to protect their employees as well. The staff is also fast, friendly and delivers what we need

great people! great place! very friendly…read more they are closed saturdays despite what ups says. *they are not an "official" ups facility although you can drop off ups, usps & fed ex.*

Nice people and great service. I highly recommend if you need mail forwarding or package reception…read moreif you are too remote for Fedex or UPS delivery service.

I had an AMAZING experience at this Staples last Friday on the 20th at the Print & Copy Center…read moredesk! I was getting foam boards cut and some literature laminated and printed. CHYNA WAS ABSOLUTELY GREAT! She was attentive, kind and sweet and a pleasure to work with on helping me with my project! I will be going back to see her for all my office supplies needs and projects in the future! Give this woman a raise, promotion, or whatever because she is an ASSET!

very convient and fast print services. Its less work than going to the local library to print. nice…read morestaff that greets you from every direction from the cashiers, stockers, etc. i like that they acknowledge the customers and always willing to help.