I was very disappointed with the service I received at Pine Lake Mail Post. I have been a loyal…read morecustomer for years and always had a pleasant experience when I returned my online purchases via UPS. They would accept my pre-printed labels and items with a smile and a friendly chat. I arrived with a medium sized box and motorcycle tire (brand new tire not dirty etc), and labels. The "welcome" I received was very cantankerous as to how I dare bring that in here and "we don't do that". I had to take a step back as I felt like very embarrassed in front of my daughter and other patrons. I don't know what changed, but I will not be going back to Pine Lake Mail Post anytime soon. They have lost my trust and respect.

I had a package sent here for a hold as I was out of town for an extended period of time. The…read morestandard hold period I believe was 10 days so I called in to ask if they would be able to hold it an additional week until I returned into town. They were super friendly and accommodating and when I got in, I was surprised to find that they also sold little gifts and Knick knacks inside as well!

I had to return an item to the seller and came here! Sean was absolutely excellent and very…read moreprofessional. He had my return package up within 30 seconds and verified the return numbers with me! He also made sure I got my receipts when I had accidentally forgotten them! Thank you boss you rock! 11/10 would come back for any return!

I don't recommend this location for taking passport photos. Our photos were out of focus so would…read morehave been rejected by the state department. We got far superior photos on our own with an iPhone, with the subject standing in front of an off-white door. The staff members were very pleasant, but seem to have little training in taking good passport photos.

Does anyone else ever find that when a package appears to be arriving late, FedEx tracking is…read moresuddenly not available? Clicked on the tracking number in the email they sent yesterday. No update on the package today. This has happened over and over again. No acknowledgment of late packages either. I don't matter to them because the sender is their customer, not me. What do you call a company that regularly makes promises they don't keep? FedEx.

Diana went above & beyond to help retrieve our package on time !! EXCELLENT CUSTOMER SERVICE!!…read moreThank you for your calm patience & helpfulness

I have been going to this store for about nine months now... every time I go all of the employee…read moreare super friendly and helpful. This is the store that I prefer going to in my area!

I visited to print a single A4 color page and was told the self-service printer might not work…read more Without letting me try it first, the staff immediately asked for my flash drive so they could print from their laptop. I felt uncomfortable handing it over because it contains other important files. In the end, I was charged a $1.75 "file opening fee" plus $0.63 for the color print. The opening fee was never mentioned beforehand. It's a small amount, but the whole experience felt a bit strange and left me uneasy.

Super convenient, helpful staff and never have issues with returns. The lot can be tricky at times,…read morebut its worth it.

Convenient location and friendly staff. Parking is lacking but available for a short stop.read more

Omg shout out to this team i few boxes to send for a special day that required extra attention due…read moreto its fragile nature. The team here was extremely helpful in advising me how to best package my invites to conserve the integrity of the invite. I really appreciate the help and level of service for going above and beyond. Would definitely recommend for all your shipping needs.

I dropped off 5 packages to send to my first new customers of my small business. I bought a prepaid…read morelabel online via USPS website and dropped it off here. They won't scan in packages and instead made me put the package in this cart with DHL, FedEx, UPS, etc. It's now 4 days later and my packages were "picked up" last night. I see why they don't scan them in. It's liability. Since they didn't scan it and I didn't get a confirmation of me dropping off my packages now I'm stuck with my word against theirs. I bet you'll see me on the video cameras walking in but let's be honest, no one will go that far. Thanks for losing my customer's faith and making me take a loss for my new small business. Great service!

Belated thanks to Eden for her mobile notary skills, professional and pleasant demeanor. Eden was…read moredetail oriented and incredibly thorough with my elderly mother as she revised and signed new estate documents, taking time to make sure she understood each document. Highly recommend.

Eden is very professional and pleasant. We hired her to notarize a document…read more She takes the work very serious, without acting superior or condescending. She took her time and was very patient and helpful while working with my mom. We didn't feel rushed or pressured to hurry up. Her rates for travel and notary service was quite reasonable. I will use her again when the need arises.

We hit a really busy season in our life and with perfect timing we got off the waitlist for…read moreSnoqualmie Suds, so we went for it and I couldn't be more happy with the service. It was so easy to communicate with Heidi and she met every need and went above and beyond. The clothes were fresh, crisp, clean, and somehow folded exactly to the size of our dressers and went straight from the delivery back into our closets without missing a beat.

Heidi is the best! She is quick to respond and always accomindating for my short term rental…read morelaundry needs. I would be lost without her! Thank you for all that do.