Love that this location is so close to home. Relatively easy parking in the lot with Publix and you…read morecan enter through the back door. Service is always friendly and fast. I have dropped a few return items here in the past month and it is a quick In and out.

This is our local UPS and we've never had any issues despite going weekly (sometimes multiple times…read morea week). I've never had any issues with my returns or shipping. The staff is friendly and they work quickly.

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I've always had a great and fast experience with the staff here. I've only had to do Amazon returns…read moreand they're really polite.

I've used this location on multiple occasions to pack and ship packages as well as notary services…read more Everyone working here is super friendly and helpful. After saving my bacon today by looking thru my past transactions and providing the tracking information for a missing shipment (I'd lost my original receipt) I decided it was time to give them the credit they deserve for providing excellent service.

Worst service ever. I watched while the employee tried his best to charge everyone that walked in…read morethe door with Amazon return. He wanted to charge me $2.80 to print a label! Absolutely would not type the number in. Another customer had box and label and he told them that it was not the right type of box. Another customer had no box needed type of return and he wanted to charge her for a box even after she showed him that she filled it out and it was supposed to be free. Every other ups just dumps it in a plastic bag and moved on. This guy should work for the DMV as he enjoyed saying no way too much.

Utterly the best shipping store in history. They are ao attentive to their customers before we even…read morestep in the store.. meaning if they see you coming in with packages.. they come out and offer help! They open the door for you, assist with every single service option and even entertaining small children with customers to ease small wait times. Every employee that worked yesterday 5/08/26 deserves a huge thank you. We use this store all the time and we always see the store packed with happy people for a reason. Top notch. You guys are the BEST!.. keeping the vibes high and shipping important goods!

I love the UPS store for scanning and emailing important documents. They are always fast, friendly…read moreand helpful.

Anytime I need to use a UPS store for returns or any other service they offer, I don't hesitate to…read morecome here. They are very friendly, helpful and prompt with the service your requesting. I highly recommend this location.

Parking at this location is a real headache. If you're lucky enough to grab a spot right in front…read moreof the store, just know that getting out is going to be a struggle. Backing out is definitely not as easy as it looks. If you end up parking across the street, get ready to dodge traffic in both directions just to cross over. As for the store itself, it always seems busier than the UPS locations in St. Johns or Argyle. I went the other day to drop off a few Amazon returns, and the line was backed up all the way out the front door. I ended up driving over to the Argyle location the next day, and I was in and out in less than 3 minutes. Sure, I get it--it's the holiday season, so things are probably extra hectic.

DO NOT COME TO THIS UPS! If your box is slightly too big they will refuse to take it or tape it for…read moreyou... every other UPS store has been more than willing to help me tape any size box. The gentleman was very rude, save yourself and go somewhere else!! EDIT - read other reviews! This owner is cheap and can't even spare a couple of Pennies to tape a box! Look at the reply! Smh. Business practices like that will come back to bite you sir, what goes around comes around.

The guy that was at the counter when I came in was rude. My package was taped up and ready to go…read morebut I don't own a scale large enough to weigh a very large box. He gave me attitude when I asked to use their scale to weigh it. I left and went to the Deerwood UPS store to send my package. This place is right around the corner but I would rather drive 10 extra minutes to get friendly service. The Deerwood UPS store has really friendly employees and I recommend them over the Beach Blvd location.

I bring packages here all of the time and the staff are very friendly, efficient and helpful!read more

I always drop my returns in this store and it's very close to house. But this time I had an extra…read morequestion about lost package by UPS (I've spent several days calling customer service and sending emails without results). Since I stopped in this branch to drop something I decided to ask if they might have any additional information on my lost package. The lady over the counter just jumped on me screaming they don't have any information and I shouldn't ask them this question. No class, no being polite, since I was talking to a different employee even. Even if this branch is just a franchise they still represent a big company having their signage above the main door UPS! This behaviour is unacceptable !!!

I chose this location to get my fingerprinting done today because I have been here before & was…read morevery pleased with the personnel, the store owner, & the way her employees work so well together. It's a very smooth operation... I can honestly say they put the customer first. This is a busy store, but the owner & her employees have an incredible system & work together so well. They were able to get everyone taken care of without a hitch. My fingerprinting appointment was at 1:30 pm & I was taken right on time. The young lady who did my fingerprinting was very nice, professional & explained to me that they use digital fingerprinting for the company that requested my fingerprints. That was a pleasant surprise because I was dreading the black ink on my 10 fingers!

Customer service was extremely disappointing. The employee assisting me never made eye contact and…read morecame across careless throughout the entire interaction. All of the employees working at the counter were pre occupied with personal conversations the entire time, repeatedly interrupting the process of shipping my package. I understand that employees chat with coworkers throughout the day like we all do but there is a difference between casual conversation and making a customer feel like they're interrupting something more important. The employee would type part of my address, turn around to continue her conversation, weigh my package, turn around again to talk to her coworkers, and repeat the cycle throughout the transaction. What should have been a simple shipment took approximately 12 minutes to place a single item in a bag and print a shipping label because the employees seemed far more focused on their personal conversations than the customer standing in front of them. To make matters worse after I paid the employee handed me my tracking receipt and immediately walked away without saying a word no "You're all set," no confirmation that the transaction was complete .nothing. She simply walked away to continue her conversation that i interrupted leaving me standing there wondering if there was anything else I needed to do. Eventually, I just shrugged and left. Professionalism, basic communication, and customer acknowledgment were completely lacking during this visit.