Went to this location to send a package. The clerk printed the label and placed it on the box. Two days later the package is retuned by UPS. Apparently the driver or someone from UPS after the box was scanned removed the label. UPS opened the box and sent it back to me. Thanks to Christina at the UPS store, I received a replacement label and she put the box in an upgrade container. Highly recommend this store. AND they play really cool music while you are in the store. read more

The service at the store was good but getting our next day air guaranteed delivery by 2:00 was the worst i have ever experienced! We sent important documents from Fl to NC and paid $135 to have it guaranteed delivery by 2:00 next day. Apparently, they decided that flying it to Kentucky was the logical route. When we checked the tracking we were shocked to see it sitting in Kentucky ! Why not initially send it to Charlotte? The airlines always knows the weather patterns. They could have made the deadline. It sat in Kentucky for the night then arrived in Greensboro 1038 yesterday morning No movement at all until this morning. Finally out for delivery today. So $135 for a wed-thu-Fri delivery. We called UPS and they cited storms as the excuse... so were all flights cancelled? We were not told it would be a fair weather delivery. Why not a better, more direct route thru Charlotte? At the counter we were never told there were stipulations. They refuse to refund us for not delivering the envelope. I certainly think they should refund us. It was bad enough that they didn't deliver it; then to say no refund. Bad business! I will never use UPS again! I will continue to tell my story on line, and verbally. read more

Huge shout out to Courtney the manager over here. I went in here to ship a piece of jewelry back to where I bought it for a repair. I was informed to insure it for the full amount which was a HUGE shipping fee because of the insurance. But I went ahead and paid for it. Then after about 45 minutes, I realized I was going to have to pay that amount again to get it back and it would be much cheaper to have them fixed locally. She was extremely busy, but went out of her way to find my package and refunded it for me. I have used this store on numerous occasions with great service each time, but today was an above and beyond moment. read more

Than you for the friendly service and the knowledge with regard to shipping to APOs! Having an alternative to the Post Office that packages your items to ship to service members is definitely appreciated! And the cost was very affordable! Thanks again! read more

I tend to use this location more than any other because it is always close in proximity to things I need to do! The staff here always seem to be welcoming! I typically only need to take care of amazon returns --- which is always quick & worry-free. Only had an issue once time with a return and it was my own fault. They were polite in pointing out my mistake (I didn't read the fine print!) On another note, I have noticed that when using the UPS store to mail things, if you pre-pay for labels things seem to be less-expensive than if you walk in and need things mailed (having them make the labels / provide the packaging, etc.) I found this out the hard way having to return a few boxes to a company because of an error in shipping. ‍ #lessonlearned read more

The service that I receive at this location is top rate. The staff is friendly and knowledgeable. I run a small supply company out of my garage and without the quality service that I receive my company would fail. I can always count on these guys to get my products to where they need to go without a hitch. read more

This local UPS store is the best. Friendly, efficient and always helpful. I use them for business and personal. The owners and staff are always great to work with. read more

Great store! Extremely kind, courteous and professional staff! Would highly recommend the UPS Store on State Road 13 to everyone! It's the only place I use when I need to ship something ! read more

I am so disappointed in my recent interaction with this store. Went in to express mail a large envelope with important documents. I didn't realize until later that all they did was send it using USPS! If I wanted to use USPS I would have gone directly to the post office. When I realized the mistake I started tracking the package. 5 days later the tracking says it was picked up. When I went in to the UPS store I was told there was nothing they could do to help locate the envelope. I had to go to the post office. Went to the post office and they do not have it in their system. I will not be using this store again. Not sure what has happened, but they were never this way before. Be careful!!!! read more

Great customer service; friendly a d smiling associates - convenient & quick to get in & out

Once again, suspect activity. My signature required package has a status of delivered and signed for (by the owner, same one who likes to lie). We call UPS, they don't have the package at the store and they say it hasn't been delivered to them yet. Funniest part is that there was a note left on my door saying it was returned to this UPS store. This kind of stuff is dangerous because I can't avoid doing business with these clowns. Now I have a package requiring signature out in limbo thanks to, yet again, these folks. Avoid this store at all costs! So many alternatives available nearby. Use them. read more

Employees are helpful and friendly! It's rare to wait long in a line. One suggestion...I wish they a place with a sign to just drop off packages. I had been going there for a while before I realized I didn't have to wait in line for package drop off. read more

Convenient location. $10.00 for a Notary Stamp?? Luckily the bank I have an account with does it for Free. So, over all a good store and convenient for one stop shopping, but prices for notary, copies, use of email/internet, are pretty high. read more

When I think of what makes a community, the employees at UPS are exactly what I envision. I started an online business about 6 months ago so I knew I would become very familiar with each face at this store. I visit the UPS store 3-4 times a week and I always feel welcomed with each visit. I have brought my young son in with me and now he loves coming here! I know I am in good hands with each and every employee. I know they work hard and strive for perfection, professionalism and outstanding customer service. John, the owner, is a stand up person and I feel so privileged and lucky to have this UPS so close to home! I know people may not hear this enough at most establishments but I would like to say thank you to everyone at UPS for making my life easier and for always putting a smile on my face when I walk in and when I leave! Thank you so much! read more

Majd and Elena are absolutely top notch! I had an error on my side of things for shipping and Majd not only figured it out but went above and beyond to make sure it went out that day! Highly recommend this UPS store. read more

Excellent customer service!!! Every employee I've encountered has been great but I KNOW I can always count on Gio, Mindy & Matt!!! GREAT TEAM read more

Competent, quick service. Variety of packing and shipping items for ultra small to ultra big. They also offer document shredding ( very pleased with my old UPS store- have not used this one yet). read more

Employee insisted on upgrading my packaging because it was a cellphone although it was tightly wrapped in a bubble envelope from amazon. They charged me 10 more and when the recipent received the phone, it was in the same package I had originally packed it in. Talked to the owner he said he would research and issue a refund. He called back and said he would refund the money, 1 year later still waiting on the check. What a bunch of rip offs. read more

I love this store because the staff and owner ( John) are all outstanding and helpful! I go here on a regular basis and forget the Post Office all together! They are a 10 star organization and I'm happy to have them close by for all my shipping needs. And they always help in getting me the lowest possible price without questions! Oh and Char is outstanding as well! Woody Rill read more

The employees in this store are always very helpful. They are very efficient while providing excellent customer service.

I was returning an item and they said it's $1.40 if I want to print the label! I have been returning stuff from other ups stores with a free-print labels. I really don't know why there is a charge to print a label. read more

This was my first visit to this UPS store but it is the closest to my sons school. I had two boxes to ship. Note: shipping is based off dimensions so I had to pay $40 for one long box that was very little gut compared to $26 for one packed full and heavy. There was a line, which is to be expected the week before Christmas. The line moved fast and everyone working the counter were just very positive and helpful! I will absolutely return to this location the next time I need to ship something out. read more

Always great service at The Julington Creek store located in the Publix shopping center on State Road 13. They offer a variety of shipping options as well as packages and boxes for hard to fit items. The staff seem to do their best to get customers in and out as quickly as possible. read more

My daughter and I visited the Julington Creek location on State Road 13 next to Publix on July 30, 2022. The 2 gentlemen working there were very helpful and I'm extremely grateful to them in helping me return a package back to Amazon. Thank you again for your help! read more

Always courteous, helpful, and professional staff. I highly recommend this store for all your parcel, mailing, and notary needs.

Good staff. Very accommodating. If a mistake (small printing) is made they bend over backwards to make it right.

The staff is very friendly and very attentive. They do all the things every other UPS store does, rent mailboxes, ship, wrap, fax, printing, copying and so on. read more

I have always found the personnel in this UPS store to be friendly and very helpful. It is in a very convenient location with plenty of parking. It is a well kept and managed store. This is my "go to" UPS location. read more

Always quick to offer excellent service and reduce wait times. This is my favorite UPS store due to their commitment to customer service , especially during busy peak times. read more

John and staff are always very helpful and pleasant. It is a pleasure to do business with them.

What a delight. I usually end up at the post office downtown, which is a nightmare! The UPS store in Julington Creek was fantastic. Very little line, super helpful employees, and some lighthearted banter makes this an enjoyable experience considering it's just sending mail. read more

Outstanding Staff and service. Clean store and has everything you need...#lego!!

Notary service is overpriced if you have more than 1 document. They charge $10 per notary whereas other stores like postal coastal charges $10 for up to 5 signatures. Employees are very nice, just overpriced for notary. read more

I came for notary service on several occasions and they were able to complete my documents. They were friendly and helpful and I would recommend them. read more

This UPS store is always quick and friendly. Being a small business owner, its nice to have a neighborhood hub with such friendly service.

Most accommodating owner - let me in ahead of opening time! Bravo!

Excellent customer service. Everyone is always prompt and friendly. I go to this location often, either to buy stamps or mail packages. I recently lost an Amazon package and made a phone call to the store. The employee went over and beyond to assist me in locating my package. read more

Great staff! Great prices! Fast, friendly service! I highly recommend this UPS Store for your print work. Business cards, direct mail and brochures! Top notch!! read more

Our family uses this UPS store frequently. The whole office is friendly and helpful. It is a great neighborhood store. Definitely use them. read more

Love this store! They provide excellent customer service, are always friendly, and always have everything you need. We use this store for all of our printing needs for our business, and they do a fantastic job. Doug runs an efficient business and we have never had to wait for anything! Love doing business here. read more